Mail problem: "The account ___ is in use on another device."

Sometimes when I launch Mail it says "The account _ is in use on another device" with the blank being my email address. This is not consistent but it seems to happen (or I notice it more) when I have not launch the app in a little while. The only other "device" that could be putting my account "in use," I suppose, is my iMac when it fetches mail periodically but I can't believe that this is the cause because I never experienced this with my iPhone 3G (3.1.3). Any ideas what is causing this?

I have the exact same problem, only my iphone 3Gs did it prior to the upgrade also. the strange thing is that it does seem to still get messages so they appear, only more slowly than what they appear on the mac book.
if anyone has an answer would be great!!
cheers
Nicole

Similar Messages

  • TS3899 I am getting the message: Cannot Get Mail the "email address" is in use on another device. What is the remedy

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    Hello groriguez,
    The following article provides further information regarding the error you're experiencing.
    iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password
    http://support.apple.com/kb/TS2621
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  • Need to change my security e-mail as the account i was previousily using has been deleted

    i need to change my security e-mail address as the account i was previousily using using has been deleted. I've been wanting to buy a few albums in iTunes before i go away (no reception in the area I'm going).
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    If you know the answers to your security questions, then from http://support.apple.com/kb/HT5312 :
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  • Cannot Get Mail This account ____ is in use on another device.

    Please help! Very frustrated. Just upgraded to a new iPhone 5 and the above message is displayed whenever I try to fetch my mail. Yes, I do leave my e-mail up on another device (my iMac)... I want my mail to come through on both devices, like it did before, with my previous iPhone. Advice on how to proceed????

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  • When I send an email with Mail, I often confuse the account which I'm using. The result is that I send a message with the wrong account! Is there a way to avoid this (for example a reminder before the email is sent)?

    When I send an email with Mail, I often confuse the account which I'm using. The result is that I send a message with the wrong account! Is there a way to avoid this (for example a reminder before the email is sent)?

    Hi, thanks for the answer, I did that already. Unfortunatly this doesn't help me at all, as I often forget to check the menu. For me composing the message is writing the text, the subject, the person to who is addressed and than press "send".
    I often forget to check the "from", and this is a problem because the software select itself one of the accounts.
    Isn't there a way at least to put as a default a blank field instead of one of the accounts? or an account which doesn't work so if I forget to specify the "from" I will be rnotofied that the message can't be sent.
    I guess this could be a rather common problem for many people!
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  • Cannot get mail. Account in use on another device

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  • HT1430 receiving message "cannot get mail. account ... is in use on another device"

    Phone does not receive email. Instead I receive message "cannot get mail. Account ... is in use on another device." No problem receiving mail on all other devices.

    It is not a problem that is solvable by anyone. It is the way POP works. Set the polling time on your computer to 10 minutes or more and it will happen much less frequently. But it will still happen. Any time your phone tries to retrieve mail while your computer is actively retrieving mail you will get that message.
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  • TS2621 The account is in use on another device

    I tried to set up mail account to my new iphone5. I got "The account is in use on another device".
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    who is your email thru

  • They are suddenly disappeared from Mail all the account, please help.

    they are suddenly disappeared from Mail all the account.

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  • TS1702 When I try and use the Kindle app on my touch it keeps telling me to register the kindle. I register it using the account and password I used to get the app but it tells me there is no customer found for the email address and password. help

    When I try and use the Kindle app on my touch it keeps telling me to register the kindle. I register it using the account and password I used to get the app but it tells me there is no customer found for the email address and password. help

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  • My itunes will not let me log in because it says that the account has not been used before. How can I fix this?

    My itunes on my computer will not let me log in, because it says that the account has never been used. Help me.

    Hello zahler4,
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  • Email account is in use on another device

    My iPad 2 frequently gives me a popup indicating that it cannot get mail because the account is in use on another device.  The email account is a pop account through yahoo/at&t.  The account is set up on multiple devices, but I am unable to determine why that matters or how to solve the problem.  I need the account to be set up on multiple devices, and this was never an issue until the latest iOS 4 version, which continues with iOS 5.

    I've been having the same problem for quite some time, before updating to os5.  I have an iPhone and iPad2 but I only have an email account set up on my iPad2 and I still get that message. I have never set up email on my iPhone and have double checked to make sure I didnt and had possible forgotten.  If someone else were using my email I would have noticed because I check my email several times a day.

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    Hello Cyko69
    If you are seeing a Mailbox Locked alert, the following article will explain what is going on. Typically with certain type of emails, it is meant to be accessed one at a time. The article will give some suggestions on how to resolve the issue.
    iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password
    http://support.apple.com/kb/ts2621
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  • I can't find a preference to keep mail on the server as it's deleted on individual devices. We have 4 Mac devices and a PC running W8 with the iCloud control panel. How can we keepthe mail on the server as it is deleted from the individual devices?

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  • Iphoto on my macbook pro has stopped working. It comes up with a message saying that the library is either being used by another user or it is unreadable. Any ideas why I should be receiving this message?

    MacBook Pro 2009
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    Iphoto '11
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    I have already copied my photographs to the a library manager but when I tried to reuse iphoto and import the photos back into iphoto, it would not let me.
    You can't "copy" your photos to the "library manager", there is just no way to any such thing.
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    Regards
    TD

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