Mail problem with some IMAP accounts - login fails, Thunderbird OK

After upgrading to Mountain Lion Mac Mail fails to connect to some of my IMAP accounts. I tried everything I can think of. The problem is, the accounts work fine with Thunderbird. However, one of my IMAP accounts works with my main user account's settings (it was imported from my Lion set up), but it fails to set up with a second user. It seems to me that using IMAP with my provider and the Mountain Lion Mail is not working.
Rebooting my saved Lion installation confirmed that it still works...
Installing said accounts with Thunderbird and IMAP also works.
Login with Mac Mail and POP using the accounts also works, webmail works, iOS works, a freshly set up Gmail account with IMAP works ....
ONLY the damned Mountain Lion Mail program doesn't work with my mail provider's IMAP.  WHY? WHAT CAN I DO?
Any insights or ideas?
Output in connection doctor:
WROTE Feb 07 17:32:52.543 [kCFStreamSocketSecurityLevelTLSv1SSLv3]  -- host:imap.hispeed.ch -- port:143 -- socket:0x7fe2358443c0 -- thread:0x7fe23538d420
4.105 AUTHENTICATE PLAIN
READ Feb 07 17:32:52.591 [kCFStreamSocketSecurityLevelTLSv1SSLv3]  -- host:imap.hispeed.ch -- port:143 -- socket:0x7fe2358443c0 -- thread:0x7fe23538d420
+
here it hangs and no further communication seems to take place.
TIA
Peter.

CarlosMT wrote:
In the server I did a telnet to port 25, and I can send a message to the "problem account". When I try in my machine (the same with the client POP), telnet is ok, helo is ok, mail from: is ok, but rcpt to: I put the address and the server takes like 5 minutes to say +250 2.1.5 aa@domain OK+ and I can send the message. => Do you have any DNS blacklist checks or dns lookups or some other fancy access control callouts in your mappings table?
=> Check your directory server access logs and see what the etime is for searches for "aa@domain". Are there any "notes=U" entries?
=> Consider when this problem first started happening -- did anything change in your environment, or break (networking/DNS/SAN ....), is anything else running slow (user logins etc.)?
=> What is different about the users that 'work' vs the users that don't work? Are they in different domains, do they have forwarding enabled, vacation message... so on?
I tested in another machines with POP clients and the situation is the same.
I stopped the server, delete the /store/mboxlist/*.log, started again, reconstruct the account with the problem, reconstruct -r for all, and nothing.If you are having problems sending email, then the problem is unlikely to have anything to do with store database. This will be MTA related.
We have a firewall in the middle, but I can send to some boxes normally, I don�t believe this is the problem. => I have an innate distrust of firewalls as they have caused so many problems in the past for other customers. Are you able to configure an email client to send directly to messaging server and bypass the firewall -- just to remove this as a potential cause?
Regards,
Shane.

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