Mail problems after upgrading to Leopard 10.5.6

To day I upgraded my daughter's MacBook to Leopard 10.5.6 (from about 10.3 ?)
During the install the only problem was at the very end, the configuration wizard failed to make connection with the internet because Airport had lost the password for my wireless router. Once this had been reinserted we had instant internet connection, but by then I had closed the wizard.
Everything else went well except for Mail, the most important application!
When you click on Mail in the docking area it appears in the bar at the top of the screen but no window opens. To get one open we had to click on file> new viewer window. But this window was blank. Clicking on get new mail did nothing. No emails of any kind were visible. Checking the account details showed that they had transferred correctly, and the diagnostic window showed that it was connecting to the server and logging into the IMAP mail account OK.
Rebooting the Mac did not help.
The Mail program has to be forced to shut down, it won't exit gracefully.
I could not get it to send a message either, click "send" and it just sat there spinning its wheels.
At no point did we get any error messages.
We took a backup of the entire system to an external USB drive before the upgrade and all the files associated with Mail appear to be in the same place as before. There still seem to be hundreds of emails on file, we just can't see them. Clicking on one of there email files does nothing.
Is this a known problem? Is there some new feature of Mail we are not using? Has Mail failed to upgrade correctly? Any ideas how to fix this?
I've just found a note on theappleblog.com that suggests that Mailbox > Rebuild will solve this problem, but on this machine "Rebuild" is greyed out.

Hi,
Please note that this upgrade related problem would very likely be what has been covered by the support document at the link below:
http://support.apple.com/kb/TS2537
If you also find any files named to include MessageSorting (which would mean you once have upgraded from a version of OSX earlier than 10.4, which is clearly the case for you), remove those, also, but never restore those.
Often this is all that needs to be done, but you might then need to force an overall reindexing via the removal of the Envelope Index. Note the special instructions when forcing the reindexing of IMAP or Exchange accounts in the following:
http://docs.info.apple.com/article.html?path=Mail/3.0/en/14019.html
This will force the reindexing of all the POP mailboxes and all On My Mac mailboxes. With regard to any IMAP accounts if you have any, the practical result of this action of removing the account folder, is that with the IMAP account still set up in the Preferences, Mail will connect to the IMAP server and create a new account folder, and while doing so will index the messages in the mailbox folders of the IMAP accounts on the server.
Keep me posted.
Ernie

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Crazy problems after upgrading to Leopard. Can you help?

I have a PowerMac G5, 1.8 dual processors. It came with 256MB of RAM, which I removed and replaced with 2GB of Crucial RAM soon after purchasing the computer nearly four years ago. I added a 250GB Maxtor hard drive to the 60GB original two years ago. I used the Maxtor drive for storage. Everything ran perfectly before Leopard and iLife ’08 installation.
Prior to installation, I cleaned off the 250GB Maxtor hard drive, and then installed Leopard to it using only the installation instructions on the disk. (FYI, I bought both programs from a local Apple store.) When prompted, I had it bring over the software and files from the original hard drive. My idea was to clean off the original, 60GB hard drive, and use it for storage. Due to problems galore, I have not done that.
When I waken my computer from an all-night Sleep mode, the following happens:
iWeb ’08 will load, but I cannot save anything to it.
Safari will load and immediately freeze.
Firefox will not load because it reports that it is already open.
Entourage will open initially, but then report it cannot open virtually any functions.
Word for Mac will open, but nothing can be saved.
iPhoto will open, but it cannot be used.
This is how it goes for every program—none are useable.
Though I attempt to use the Force Quit option, programs will not close. I am forced to do a hard quit—holding down the power button until the computer powers off. Upon reboot, all programs work fine. The trouble seems to occur after going into Sleep mode.
Just now I used the Disk Utility program, which upon completion, reported the following:
Verify permissions for “Whopper” (the name of the 250GB hard drive)
ACL found but not expected on “Library.”
Permissions verification complete
Repairing permissions for “Whopper”
ACL found but not expected on “Library.”
Permissions repair complete
I am now running a test on the RAM, using Rember, as suggested in another thread. –All tests passed.
So, there you have it.
Suggestions?

TheRever wrote:
You're not kidding, are you? Can I choose door number 2? To say that I'm disappointed and disillusioned would be insufficient. I've done precisely what I learned at a local Apple Store.
Sorry, I'm not kidding. But it isn't that big a deal. You are probably just frustrated and disillusioned based on your experiences with your flaky install. Try to remember how you felt about upgrading to Leopard before. That optimism is still warranted, with a little effort.
I'm sure Apple's official instructions work fine 99% of the time, but there is no way that Apple or anyone can guarantee an automatic upgrade. That is why Apple always says to have a good backup before any upgrade.
Would you translate what you instructed me to do? I don't know how to re-partition my original drive, nor do I know how to do a default MacOS X installation. It reads like I'm going to get a virtually naked machine, with none of the settings or files from before. Is that correct?
Yes. That is correct. You start with a naked drive and install everything from scratch. Your machine will be "as if" it came from the factory with Leopard installed.
You can boot off of the Leopard install DVD and run Disk Utility from the Tools? menu and delete partition on your "Whopper" drive. Then, return to the installer and just accept all the defaults. You don't have to worry about "upgrade install" vs. "archive & install". This will give you a fresh system.
Is it possible to wipe-out what I have done on the newer hard drive (250GB), and go back to the original 60GB drive? Is it possible to start again, or are the files on that drive now converted to the new? Does that make sense?
It would be ideal if you could throw away everything on the new drive. You can always copy off any new or modified files and restore those later. It sounds like you haven't been able to do much on Leopard anyway. It also sounds like you still have your 60 GB original, pre-leopard backup, which is a very good thing.
There may be some people who will tell you to do an "Archive and Install" to install a new 10.5. That will probably work too. You will have to resist the temptation to go into the archived area and just start copying files back. That would likely put you right back where you started. The same goes for any of the "migration" tools. For all I know, they work great 99% of the time. I've never tried them and I've had problems 0% of the time. The reason I always recommend a re-partition is because it guarantees you have a factory install. It makes restoring more difficult, but I consider that to be a good thing.
Here is my recommendation:
1) Make sure you have a backup of your current boot drive
2) Boot from from install DVD
3) Use Disk Utility to re-partition boot drive
4) Reinstall MacOS X using default options
5) Reinstall any applications
6) Setup user environment the way you want
7) Copy over your old user and data files into a quarantined location.
8) While maintaining backups of your new preferences and settings files, selectively restore your old files. These are things like your old Address book, your old Mail folder, and 3rd party application preferences files that contain license codes, etc.
Step 1-5 will take a couple of hours. Step 6, 7, and 8 may take a few days to get sorted out the way you want.

Mail broken after upgrade to Leopard

After upgrading my G5 from 10.4 to Leopard, everything works fine except Apple Mail is completely broken. All of my folders were transferred, but they are empty and can not be rebuilt. My old folders are intact and located in the User/Library/Mail folder. All of my accounts (2) transferred correctly, but I can not send or receive mail. Most of the menu items are grayed out, and the application will not quit–except by using force quit. Connection Doctor shows all servers as green. I have completely run out of ideas.

Had the same problem. There is an apple support note with another simple solution: TS2537.
Resolution
1) Force quit Mail if necessary: From the Apple menu, choose Force Quit, select Mail in the Force Quit window's list of applications, then click "Force Quit".
2) If the issue persists after relaunching Mail, follow these steps while Mail is not running:
3) From the Finder's Go menu choose Go to Folder. Go to this location (type or paste the following, then click Go): ~/Library/Mail
4) Move the items named "MessageRules.plist" and "MessageRules.plist.backup" to another location, such as your desktop.
5) Open Mail. Note: At this point you can either set your Junk Mail settings and re-create your Mail rules manually in Mail preferences, or follow the next two steps (if you re-create rules and Junk settings, do not perform the following steps).
6 ) Quit Mail.
7) Place the items named "MessageRules.plist" and "MessageRules.plist.backup" back in the ~/Library/Mail folder (replace any copies that were added to ~/Library/Mail when you opened Mail).
Second issue
I had another problem in addition. My mail came back up by using the individual remove commands listed above, but they buttons in my new mail application still reflected the old 2.x layout and not the new mail 3.x layout. Only clearing all the settings by running
defaults remove com.apple.mail
solved the issue for me.
Thanks everyone for their help!!
in a terminal window cleared everything. Now the buttons are in the right spot.

Mail Crashes After Upgrade to Leopard

After upgrading from Tiger to Leopard I have found that Mail crashes every time I start up. For a start I need to select New Viewer Window to even see the application. When I do, I can see my old message folders but there is no content in them and although all of the account settings are correct, it won't download email. Then it won't let me quit unless I force quit. The problem persists after restarting.
I do have my mail backed up but Mail isn't working at all.
Please help!

Try this, make sure Mail is quit first of all.
1. Go into your users library (Macintosh HD/Users/username/Library).
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I would backup your Users folder before you attempt any of the above steps just in case.

Final Cut Express problem after upgrading to Leopard

I have a Final Cut Express project file (plus all supporting files) on an external hard drive. This project has run successfully on 2 computers, a PPC running OS 10.4 Tiger and an Intel MacBook Pro running OS 10.6 Snow Leopard. After upgrading the PPC computer to OS 10.5 Leopard, it will no longer open the FCE file on the external drive. Other FCE project files work OK. The error message is: File Error: Access Denied.
Other files on the external drive open successfully (e.g. iMovie and iPhoto).
The Get Info window of the external drive did not have the checkmark in front of Ignore Ownership on this Volume. Adding the checkmark makes no difference.
Any suggestions?
Message was edited by: Ralphjh

Hi(Bonjour)!
There are 2 variations of FX1: the USA and the european: FX1 and FX1E, like the HC1 and the.. HC1E.
SONY choose 1080i60 (1080 pixels height, interlaced 60 frames sec) for USA and 1080i50 for europe. It's relevant because you can preview your HDV clip on a standard TV sets (NTSC or PAL).
The Z1 model can handle NTSC and ... PAL, nice .
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Safari and Mail problem after Upgrade safari 5.1.2

After I did The Apple upgrade for safari , Mail and safari doesn't work anymore.
Safari is always charging the start page but it never work and when I try to make a research it bugg.
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Before the Upgrade these two programs were working.
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No message from safari , exept when I force to quit I have a problem report but i don't understand it , if you want it (it very long).
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I've just upgraded my OS from 10.4.11 to 10.5.6. (PowerPC G4, dual 867 MHz). Everything seems OK except Mail. It show my mailboxes, but no mail in any. "Get Mail" doesn't work. I've checked account settings--they're correct. Connection Doctor indicates all the connections and logins to the servers were successful. But the Activity Monitor shows spinning poles and says, "Connecting to server. ." or "Gathering children fro disk for local account," and doesn't change. Any advice would be greatly appreciated. Thanks.

I just found an archived posting from JimH21111 which solved the problem:
A much better solution then archiving and reinstalling the OS was posted in a related thread: http://discussions.apple.com/thread.jspa?threadID=1830441&tstart=30
THANKS !!!

Keychain synch problem after upgrade to Leopard

I have two Mac, an iMac and a MacBook. I use the synch through .Mac and my main keychain is on the iMac which has the most extensive password lists. The MacBook has never synched through .Mac and has a shorter, less valuable keychain. I just upgraded both to Leopard and when I synched the smaller, less extensive keychain was put on my iMac and I lost almost all my most important items. Is there a way to get my "old keychain" back onto both, or at least my iMac?
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Steve Ratcliffe

{quote}
I store pictures referenced to their original location, and not in the Ap library itself.
{quote}
To me it sounds like your pictures are on the same drive than the Aperture library, that's the "why?" in my remark.
{quote}
I switched off Time Machine (which I don't need anyway) and this helped.
{quote}
Interesting.
Sounds like you stumbled into the Time Machine/Aperture issue.
{quote}
I did a clean OS X install prior to the problem (Leopard with new system folder, "archive & install").
{quote}
An "archive & install" is just that and not a clean install.
Clean install means erasing/reformatting the startup drive from the install DVD and re-install everything from scratch (although Migration Assistant could help with accounts and such).
{quote}
I would love to avoid to delete and reinstall Aperture as I have hundreds of projects and folders in there. Or is there a way to conserve that when reinstalling?
{quote}
Well, of course, that's the whole purpose of a backup
chris

Serious reconnecting problem after upgrade to Leopard

I had a working version of Aperture 1.5.6 under OSX 10.4.10 and did a clean ("archive & install") Leopard OS upgrade.
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{quote}
I store pictures referenced to their original location, and not in the Ap library itself.
{quote}
To me it sounds like your pictures are on the same drive than the Aperture library, that's the "why?" in my remark.
{quote}
I switched off Time Machine (which I don't need anyway) and this helped.
{quote}
Interesting.
Sounds like you stumbled into the Time Machine/Aperture issue.
{quote}
I did a clean OS X install prior to the problem (Leopard with new system folder, "archive & install").
{quote}
An "archive & install" is just that and not a clean install.
Clean install means erasing/reformatting the startup drive from the install DVD and re-install everything from scratch (although Migration Assistant could help with accounts and such).
{quote}
I would love to avoid to delete and reinstall Aperture as I have hundreds of projects and folders in there. Or is there a way to conserve that when reinstalling?
{quote}
Well, of course, that's the whole purpose of a backup
chris

Mail Problem after upgrade to IOS 4

Since having upgraded to OS 4 i have an email problem.
If I read an email and then delete it it goes to the trash can and I can then see it there.
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Help

Check Settings > Store and make sure the Apple ID that is shown is the same as the one used to buy the apps in question.
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Last weekend I upgraded the OS on my MacBook Pro from Leopard to Snow Leopard, and then from Snow Leopard to Lion. I'm having a couple of problems.
First, I cannot get the wireless internet to work. My internet connection is fine, I can plug the ethernet cord in and all is well. But I cannot get wireless signals to work. Have tried both my Airport Express and an old linksys router, and neither seem to work. They both worked just fine before the update. I had very fast wireless internet, and now nothing. With the Airport Express, when I plug it in iti'll just continuously blink orange, and the Airport Utility refuses to recognize it. The linksys router seems to work, because it puts off a signal and my iPhone connects to it. My computer recognizes the signal, but it won't open any internet pages, says I'm not connected.
Today I tried to install Apple's Migration Assistant software to help with my first problem. But a funny thing happened. The software installer says I don't have enough space. But I have plenty- I have almost 200 GB, and I only need 5 MB for the program. I've never seen this happen before, it's so odd. Any suggestions?
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EDLIU wrote:
How do I purchase "Snow Leopard" from Mac App Store?
Please give me the link to "purchase and download the Snow Leopard" in Apple Online Store.]
You can't purchase Snow Leopard from the Mac App Store. Or "download" it. That will be possible for Lion.
For the Apple Online store, why can't you just look for yourself?
http://store.apple.com

IPhoto problem after upgrading to Leopard from Panther

I successfully (more or less) upgraded my 867 MHz G4 to Leopard from Panther earlier in the week. Now I find that every time I try to open iPhoto I get the message 'The application iPhoto quit unexpectedly.'
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Anne

Well thanks TD for your instant and helpful reply - looks as if I can't do anything except spend some more money for iLife as my iPhoto is version 2.0.1!!
Anne

Problems after upgrade: Leopard to Leopard no longer works

My sister upgraded to Leopard on her iMac(c2d) to Leopard yesterday. Earlier in the day we were able to do video chats with a number of people(her machine Tiger to Fathers machine Leopard). However, since upgrading, we've experienced weird behavior for video chats. Basically in her window she won't see her image(the small one), and I don't see her at all. We've tested this out with a number of other iChat accounts and get the same results. Btw, all machines that are chatting with her are using Leopard. Also, all other forms/capabilities work: screen sharing, sharing of pictures, audio chats.
Anyone out there have similar problems after upgrading from Tiger to Leopard? I have done the usual adjustments of bandwidth and QT settings, as well as restarts. What else should I try?
tia,
n

I finally resolved this problem: I think the issues/steps would be helpful for anyone who experiences iSight off or not working problems after upgrading to Leopard(then to 10.5.1) on a intel 20" iMac :
Problem:
-If you have an internal iSight on an iMac and your camera works fine in Tiger
-If you upgrade to Leopard
-If Chat camera doesn't show your image (iSight off) even though the green light is on
-You can see the other persons video on iChat
-Your friends can here you and you can share screens, files, etc.....everything but have them see you
These are the initial steps I took:
- Deleted the pLists(or stored preferences for the Application) described at the top of this thread
- Was told it might be slow internet connection so did various things: disconnected other computers, changed wireless to "G" only
- Specifically Opened of ports spec'd for Leopard on router (even though I hadn't needed to do this under Tiger)
- Tried chats with various people on various fast/slow networks
- Restarted all aspects of the network: router, wireless access point, computer
- Checked to see if the iSight was shown in 'System Profiler'. It was found in 'About This Mac->More Info->System Profiler->USB'
- Clicked Video icon in iChat Buddies window(to the right of your name) and coudn't see my image
- Opened 'PhotoBooth' and coudn't see my image(black screen)
- Opened iMovie and couldn't capture video via the iSight(black screen)
- Opened iChat->Preferences->Video and couldn't see my image
- Validated that 'Camera is Enabled' in iChat->Video->Camera is Enabled
If you are experiencing a similar problem with you built-in iSight, I would probably focus on the last 5 things that I did. What they showed me was that the iSight was just not capturing video even though it was capturing sound in 3 different applications.
The solution to iSight Off or iSight Not Responding or No Video is......reset your computer! I had thought my sister performed this but it turns out she hadn't. Here's the link to this procedure:
http://docs.info.apple.com/article.html?artnum=303446
Very easy to do though: Power off computer and unplug all cables, including power cable for at least 15 seconds. Plug everything back in and power up the computer and retry clicking on the 'Video' icon next to your login name. If you see yourself then...problem is solved.
While I eventually found posts in several other forums, it took me the better part of a week. To try this simple step. I wish I had done so straight away. Oy. I guess I learned a lot about ports, speed etc.
I hope this helps.

Can't printscreen after upgrade to Leopard ????

Hi everyone ! I have a problem after upgraded to Leopard and installed Vista Ultimate on my Macbook-pro 17in-2.4. I can't use printscreen key command. I don't know what's problem. Does anybody have the same this problem ? Please help me or share some information with me ! Thanks for your concerning.

I have the same problem after upgrading from boot camp beta 1.3 to boot camp 2.0 with Mac OS X v10.5 Leopard on a Macbook Pro 15 inch. I used to press fn-f11 or fn-option-f11 to capture either the screen or the current window. This has now apparently stopped working.

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After an elimination process, it appeared that there was a conflict of some sort on one of the accounts I had and unfortunately, that was the one with the most messages. Its a pain but my only work around it was to start all over again with Mail. If it helps yo, this is what I did: a) backed up my Mail : user/library/mail and backed up the preference file : user/library/preferences/com.apple.mail.plist
b) removed the Mail preference : user/library/preferences/com.apple.mail.plist
c) restarted Mail and created the accounts all over again via the setup helper
d) imported the mail boxes from where I saved them including those in the 'pop' folder
Now I have they old messages available in a folder I renamed 'archived' that is in the "ON MY MAC" section of the side bar.
IT IS TEDIOUS AND I AM PRETTY SURE THERE IS A MORE ACCURATE SOLUTION OUT THERE TO THIS PROBLEM.

Mail problems after upgrading to Leopard 10.5.6

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