Mail program won't open after restore
My Mail program wont open after restoring my phone. It goes to the blank main screen then closes. I have restored it 4 times and still no luck. Any Ideas?
Reboot (not turn off and on).
Press and hold BOTH the home and lock buttons. Keep holding. Don't let go when it says slide to unlock. Don't let go until you see the Apple Logo.
Turning off or on just puts to hibernation and back. Any issues remain. Not sure why a restore didn't fix it, but you should always do a reboot before trying a restore. Far easier and fixes just about all glitches.
Similar Messages
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Hi:
My mail program won't open all of a sudden. When I click on the icon the colored pinwheel comes up and just keeps on spinning. Any advice on where to start?David Gimeno gave this advice on another discussion, worked for me (thanks David!)
The junk filter database has become corrupt. Try this:
1. Either shut down the Internet connection before opening Mail or take Mail offline immediately after opening it.
2. Reset the junk filter database (Preferences > Junk Mail > Reset).
3. Go online again. The problem should be fixed now. -
Hello,
i hope somebody can help me.
My mail program won't open, and says that i might have to reinstall the program.
In the message there is a big describtion of the the problem - i have pasted it below.
The message also says that i can try to reinstall the program, but how - i didn't get a disk with the MacBook.
Please help...!
Process: Mail [2257]
Path: /Applications/Mail.app/Contents/MacOS/Mail
Identifier: com.apple.mail
Version: ???
Build Info: Mail-1878002000000000~1
Code Type: X86-64 (Native)
Parent Process: launchd [182]
Responsible: Mail [2257]
User ID: 502
Date/Time: 2014-05-27 21:35:53.626 +0200
OS Version: Mac OS X 10.9.3 (13D65)
Report Version: 11
Anonymous UUID: 59B1B3A1-B0DC-5E79-D4CD-8ED70D3DB40F
Sleep/Wake UUID: 561A6F3E-7B2D-43C0-BDF3-A0D95818E6E4
Crashed Thread: 0
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Application Specific Information:
dyld: launch, loading dependent libraries, ignoring DYLD_* env vars
Dyld Error Message:
Symbol not found: _MFLogCategoryGmailDelete
Referenced from: /Applications/Mail.app/Contents/MacOS/Mail
Expected in: /System/Library/PrivateFrameworks/Mail.framework/Versions/A/Mail
in /Applications/Mail.app/Contents/MacOS/Mail
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Model: MacBookPro8,1, BootROM MBP81.0047.B27, 2 processors, Intel Core i5, 2.3 GHz, 8 GB, SMC 1.68f99
Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 512 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x830B, 0x4E54344743363442384847304E532D444920
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x830B, 0x4E54344743363442384847304E532D444920
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.3f10 13477, 3 services, 23 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: WDC WD7500BPVT-60HXZT3, 750,16 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: Hub
USB Device: IR Receiver
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: Apple Internal Keyboard / Trackpad
USB Device: BRCM2070 Hub
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus: MacBook Pro, Apple Inc., 22.1Do you have Time Machine? You can select to restore Mail pre the update.
It's possible the combo updater will help but you might need to do a reinstall of Mavericks.
OS X Mavericks 10.9.3 (Update (Combo)
http://support.apple.com/kb/DL1746
Boot into Recovery Drive. Hold down Command R when restarting.
Select to Reinstall OS X. -
After i changed this setting: autologin. into login with password i restarted the computer.
it started up with a blank personal surrounding. also my .pages and .numbers documents were gone, personal settings gone, iphoto won't open and office programs wo'nt open.
in finder i can find several .doc documents and i can see that all my pictures are still on the system, But i can't open them.
i was so stupid not to use time machine. But is there way to recover the system with my documents or something??
please help.
System Imac i5 intel 21.5 inch
Software Mac OS X Lion 10.7.3 (11D50b)Nope, without any backup they're probably gone for good. If you want you can purchase some data recovery software such as Data Rescue. I hope this may be a lesson why it's critical to backup your system, Time Machine is a good place to start.
BTW when posting please use proper grammar, it's difficult to read a post when no caps are used.
Good luck! -
Yahoo! Mail Account Won't Add After Restore
After restoring my iPad through iTunes, my Yahoo! Mail account won't add back. When I restored, restoring from a backup crashed my iPad so I created a new one and lost all my data. I go to Settings > Mail Contacts And Calendars > Add Account > Yahoo! I type in all my data, I know the password is correct because I can log in on Safari. I tap the next button and it presents me with the error dialog "Server Unavailable, please try again later." I must have tried this 20+ times. I've waited for weeks and it has been to no avail. Please help.
I found out that older Yahoo! accounts no longer work on iOS devices. You'll have to update to the latest version of Yahoo! mail. Unfortunatly, some people (including me) can't update to the latest version at this point in time. It's understandable because I've had m Yahoo! account since 1998. Maybe they dropped support for updating?
This discussion is now closed.
Thanks,
Dave -
E-mail program won't open PDF attachments automatically with Adobe Reader
When I get e-mail with PDF attachment I get a message saying I must open only from trustworthy source. Then I click it open, but it won't open. So I click save, and it is saved to desktop where I can then open it with Adobe Reader. I prefer that Outlook automatically opens it with Adobe Reader when I click it just once. I have updated Adobe Reader from 9.0 to 9.3.2, and it still won't work,
I have had the exact same problem, i use windows mail because my computer was unable to run outlook for a reason i can't remember and this is dead-set exactly the process i go through constantly. I have unistalled/reinstalled adobe multiple times.
Emily -
Mail crashes/won't open after installing 10.5.7
After installing the 10.5.7 update my mail is crashing when opening?
Hello G6:
Welcome to Apple discussions.
Permission repair probably will do nothing (it will not hurt, however).
The first thing I would do is download the combo OS X 10.5.7 updter and apply it.
If that does not help, rebuild the mailbox(s).
If that does not help, trash the preference file (com.apple.mail.plist) and restart.
Barry -
Pages (and Keynote and Numbers) won't open after restore from Time Machine.
Hi, I tried to open my iWork suite tonight and kept getting an error message 'Pages cannot be opened because of a problem' followed by the text, below. Has anyone got any idea what I have done? What I need to do to get them back working?
Recently I did have a big clean up of my Mac Pro - which included drive renaming/home drive rename and relocation - all seems to be working fine for a few months until I've tried to use these applications for the first time tonight. Even restoring them from my Time Machine hasn't helped).
I'd be so grateful if someone can give me some useful advice. Thanks.
Process: Pages [309]
Path: /Applications/iWork '09/Pages.app/Contents/MacOS/Pages
Identifier: com.apple.iWork.Pages
Version: 4.1 (923)
Build Info: Pages-9230000~1
Code Type: X86 (Native)
Parent Process: launchd [147]
Date/Time: 2012-05-22 23:42:19.613 +0100
OS Version: Mac OS X 10.7.4 (11E53)
Report Version: 9
Interval Since Last Report: 759690 sec
Crashes Since Last Report: 13
Per-App Crashes Since Last Report: 9
Anonymous UUID: 779C5716-342A-4D50-B245-EB15F0CEBE72
Crashed Thread: 0
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Application Specific Information:
dyld: launch, loading dependent libraries
Dyld Error Message:
Library not loaded: @rpath/SFCompatibility.framework/Versions/A/SFCompatibility
Referenced from: /Applications/iWork '09/Pages.app/Contents/MacOS/Pages
Reason: image not found
Binary Images:
0x1000 - 0x345fe8 com.apple.iWork.Pages (4.1 - 923) <CA075805-8E22-2F83-8911-ED378A10FA8D> /Applications/iWork '09/Pages.app/Contents/MacOS/Pages
0x8fe0d000 - 0x8fe3faa7 dyld (195.6 - ???) <3A866A34-4CDD-35A4-B26E-F145B05F3644> /usr/lib/dyld
0x9b353000 - 0x9b3d2ff7 com.apple.iLifeMediaBrowser (2.6.3 - 502.3.12) <2A8A782C-0799-3CB9-A1AE-13743B7EFECF> /System/Library/PrivateFrameworks/iLifeMediaBrowser.framework/Versions/A/iLifeM ediaBrowser
Model: MacPro3,1, BootROM MP31.006C.B05, 8 processors, Quad-Core Intel Xeon, 3 GHz, 8 GB, SMC 1.25f4
Graphics: NVIDIA GeForce 8800 GT, NVIDIA GeForce 8800 GT, PCIe, 512 MB
Memory Module: DIMM Riser B/DIMM 1, 2 GB, DDR2 FB-DIMM, 800 MHz, 0x80AD, 0x48594D5031323541373243503844332D5335
Memory Module: DIMM Riser B/DIMM 2, 2 GB, DDR2 FB-DIMM, 800 MHz, 0x80AD, 0x48594D5031323541373243503844332D5335
Memory Module: DIMM Riser A/DIMM 1, 2 GB, DDR2 FB-DIMM, 800 MHz, 0x80AD, 0x48594D5031323541373243503844332D5335
Memory Module: DIMM Riser A/DIMM 2, 2 GB, DDR2 FB-DIMM, 800 MHz, 0x80AD, 0x48594D5031323541373243503844332D5335
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x88), Broadcom BCM43xx 1.0 (5.10.131.36.15)
Bluetooth: Version 4.0.5f11, 2 service, 18 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en2
PCI Card: NVIDIA GeForce 8800 GT, sppci_displaycontroller, Slot-1
Serial ATA Device: ST3750640AS P, 750.16 GB
Serial ATA Device: ST3750640AS P, 750.16 GB
Serial ATA Device: ST3750640AS P, 750.16 GB
Parallel ATA Device: OPTIARC DVD RW AD-7170A, 770.1 MB
Parallel ATA Device: OPTIARC DVD RW AD-7170A
USB Device: USB 2.0 Hub, 0x050d (Belkin Corporation), 0x0304, 0xfd400000 / 3
USB Device: HTC, 0x0bb4 (HTC Corporation), 0x0cd6, 0xfd410000 / 8
USB Device: Logitech Camera, 0x046d (Logitech Inc.), 0x09a6, 0xfd420000 / 7
USB Device: FOCAL XS, 0x08bb (Texas Instruments Japan), 0x2704, 0xfd430000 / 6
USB Device: hub_device, apple_vendor_id, 0x9122, 0xfd300000 / 2
USB Device: Keyboard Hub, apple_vendor_id, 0x1006, 0xfd330000 / 5
USB Device: Apple Keyboard, apple_vendor_id, 0x0221, 0xfd332000 / 9
USB Device: Apple Cinema HD Display, apple_vendor_id, 0x921e, 0xfd320000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8206, 0x5d200000 / 2
FireWire Device: Ultra Max USB/1394 00, Iomega Corporation, 800mbit_speed
FireWire Device: built-in_hub, 800mbit_speed
FireWire Device: OEM ATA Device 00, G-TECH, 800mbit_speedI am getting the same exact error message, but I do not have Time Machine, so I cannot restore my system. I noticed that Pages would not load after I updated OS X to 10.7.4 on my MacBook Air. I also have an iMac at home that has Pages installed. I had not updated the iMac to 10.7.4 yet, and I was able to open Pages. I next tried to open the version of Pages on my iMac while accessing it remotely on my Air. It gave the same message. Do you have any idea how I can fix this?
-
Itunes won't open after restore...
I had to restore my computer and now when I try and open itunes I get this message:
+The file "itunes library.itl" cannot be read because it was created by a newer version of itunes.+
Anyone care to chime in and help me out. I hope I have not lost my library, but I can't open itunes at all at this point. Thanks.I had to restore my computer and now when I try and open itunes I get this message: The file "itunes library.itl" cannot be read because it was created by a newer version of itunes.
Perhaps try the technique from the following post:
http://discussions.apple.com/thread.jspa?messageID=11767531� -
MAIL PROGRAM WON'T OPEN when click on email link
When I click on an email address when on the web, nothing happens.
Something trys to open, the general "mail" icon pops up briefly in the dock, but fails.
I would ideally like my gmail to open, but cannot find a way to set this up in Safari.
Anyone know what to do?
Thanks!From the Safari menu bar, select
Safari ▹ Preferences... ▹ Extensions
Turn all extensions OFF and test. If the problem is resolved, turn extensions back ON and then disable them one or a few at a time until you find the culprit. -
Mail program won't open when clicking link in safari
When I click on a "contact us" mail to link in safari, a new tab opens with top sites.Mail application never opens. In mail preferences , Mail is set to default. I am using maverick 10.9.2 and safari 7.0.3. It used to work.
Thanks!!!!
ShelleyFrom the Safari menu bar, select
Safari ▹ Preferences... ▹ Extensions
Turn all extensions OFF and test. If the problem is resolved, turn extensions back ON and then disable them one or a few at a time until you find the culprit. -
MS Office Programs won't open after installing Service Pack 1?
Hello
I'm working on an inherited MacBook Pro, and Installing the MS Office 2008 program from my employer, an online educator. The program installs, but I can't open any of the applications except for Entourage.
Any info or advice would be greatly appreciated!
Thanks
BarbI suggest you post your question on Microsoft's own forums for their Mac products, as it's their software you're having issues with:
http://answers.microsoft.com/en-us/mac -
I-tunes won't open after restoring folder to HD
Hi!
I've spent about an hour trying to see if there's an answer to my problem, but I'm getting a lot of mixed information that I'm not willing to try out because I don't know the consequences...
Anyway, my music folder was eating up a huge amount of hd space, so I cut-and-copied THE ENTIRE 'MY MUSIC' FOLDER, including the i-tunes folder, to an external harddrive. I didn't check to see if there were any special steps that needed to be done beforehand. Anyway, when I tried to open i-tunes, I get: "The i-tunes folder cannot be found or created, and is required. The default location for this folder is inside the 'My Music' folder." Woops! So I recopied the i-tunes folder back to the automatically created "My Music" folder on my regular harddrive. It DOES contain the .itl file and the .xml file both. It also has some 'temp' file, but I don't know what that is (if it's an i-tunes file or not).
Well, I keep getting the same error message! I haven't tried opening any songs in the folder directly yet, because I'm afraid of what might happen. Also, I did find an article about 'right-clicking on the .itl file and the .xml file' and changing the info contained in there, but right-clicking doesn't produce any reaction; also, the itl file can't be opened, and opening the xml file suddenly changes the internet page I'm looking at to some amazing html/rss stuff..!
If it helps, because I live in Japan I have to use the Japan i-tunes store, and I have made 2 back-up data CDs using the steps recommended in my version of i-tunes.
Any help you folks can give me would be greatly appreciated! Links or whatnot are fine, and thank you for your time!I read your post and wanted to know if your solution might help me.
I did the same thing about a year ago, moved my itunes library to an extl hd.
everything had been working fine (IPOD synchs to it, no problem)
About a week ago in an effort to get more space on my preload, I think I did something to itunes. I am able to open Itunes, my library is there but now when I go to synch my IPOD to it, it is telling me that my IPOD is synched with another itunes library. I don't want to have to redo all of my playlists on my ipod..i have no idea what other library they are talking about....
any ideas? -
Mail won't open after yosemite update
I updated my macbook pro last night to the yosemite version 10.10.3 and my mail app won't open anymore and i get the following message:
"The last time you opened Mail, it unexpectedly quit while reopening windows. Do you want to try to reopen its windows again?".
I followed the advice on similar post about using disk utility, restoring using time machine, removing the mail file from the library and copying it to the desktop, but nothing works.
Need help pleaseLaunch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Click the Clear Display icon in the toolbar. Then try to launch Mail. Select any lines that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name or email address, may appear in the log. Anonymize before posting. -
My computer is running slow after Yosemite install -but in the Mail program, when I open an email and then open the attachment -all is good -when I close the attachment the Mail program goes away, and I have to reopen it in my Dock -every time.
I tried this, but no luck. I went to Previous System>Users. There is nothing inside the "Users" folder, so I hit a dead end.
I can find my new e-mails -- those that came in since I re-installed the system -- in my NEW system (which I did to see if I was correctly understanding the advice), by going to Users>Home>Library>Mail>POP account name>Inbox.
Let me add a new question: I am running PhotoShop C3. It opens OK, and I can use it, but when it opens I get this message: "One or more files for Adobe Application Support folder are missing. Please re-run the PhotoShop installer."
I don't like re-installing working programs if I can avoid it, because it always seems to lead to other issues. Any idea what files are missing, and where it/they might be in the Previous System folder?
thanks
Mike
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