Mail Proxy: Emails got stuck in Outgoing directory

Hi
We have a BM3.9SP1 on NW6.5SP7 configured as a HTTP Proxy, Transparent Proxy and inbound Mail Proxy.
But we have a lot of email stucked in the Outgoing Directory(7000 files) and I don't know why.
The BM has only one network card defined asa public/private and it is behind a firewall.
How can I find out what is the problem ?
The Mail volume is a traditional one, because whe had some issues in the past with nss volumes.
If we rename the outgoing directory and the proxy will recreate it we can copy back the files to see if they are going out ?
And why are the files in the Outgoing directory and not in the Incomming as we only use is for the Incomming emails ?
Thanks.
Viki

On 03/17/2010 10:26 AM, vdusnoki wrote:
>
> Hi
>
> We have changed the switch and now we dont have retransmissions in
> excess but the email are still building up in the Outgoing directory and
> eventualy the server abended.
> In some of the emails, the CTL file shows "received HELO command
> without domain name" but in other I dont see anything wrong.
> How can I see the reasons why the emails are not leaving BorderManager
> ?
> Thanks.
>
> Viki
>
>
1. without seeing the abend, i'd suggest to go to bm39sp2 and bm39sp2_ir1.
2. Unload proxy, start taking a lan trace on bm using pktscan, load
proxy. Mail proxy will try to deliver the mail. Lan trace will show the
conversation, if any, with the internal mail daemon
3. if mail has never worked, it could be a configuration issue as well

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Mail Proxy: Emails got stuck in Outgoing directory

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