Mail puts all mail in the Junk mailbox

I've been working fine with Mail for years. All of a sudden it started putting all incoming mail in the Junk mailbox, ignoring the filtering and sorting rules which I have set up in Preferences/Rules. I've poked around Preferences and everything seems to be as it was. I got rid of a lot of old mail. I rebuilt all my mailboxes. It's a pain to manually sort all my mail and even when I mark mail as "Not Junk" it still comes as Junk the next time.
Frustrating! Any ideas???

I ended up REMOVING the junk folder from the list of folders on the left. When mail arrives that IS junk, I mark it junk, then select "move to junk folder (again)" and off it goes. I find this much better than to have all my mail go to junk and I have to UNjunk it and move it to the appropriate folder.
I wrote to Apple, but have not received a response -- I'm NOT holding my breath!

Similar Messages

  • Getting Mail to stop putting everything in the 'junk' mailbox

    I upgraded from Tiger to Leopard several months ago and ever since then, Mail puts some incoming mail in the junk mailbox, even though it isn't junk, or marked as junk. I've tried moving the 'not junk' mail to it's proper account folder, but the next piece of mail that comes from that addressee (usually from support forums and other email alerts) still goes into the junk mailbox. Iirc, in Tiger one could move the mail mistakenly sent to the junk folder from junk to it's proper place and Mail would 'learn' to send it there instead.
    Is there a Preference that got changed when I upgraded or something, and if so, what is it? About half my mail is now ending up in the junk box.

    To answer your first question, yes, I have enable junk mail filtering on.
    I'll try turning that off first.
    Edit: I tried that, but it removed the junk icons attached to the 3 pieces of actual junk mail. I have 28 pieces of email that Mail put in the junk folder. 3 of them are junk and marked accordingly. None of the rest are marked as junk and shouldn't be there, so how do I create a filter telling Mail that mail not marked as junk not be put in the junk folder?
    I also have the following marked in the junk mail part of Mail's preferences:
    When junk mail arrives:
    Move it to the junk mailbox
    The following types of messages are exempt from junk mail filtering:
    Sender of message is in my Address Book
    Sender of message is in my Previous Recipients
    Message was edited by: mtpalms

  • I inadvertently removed the junk mailbox from Mail.app in SL, how can I recreate / restore it ?

    Hi,
    Well, the title says it all : I inadvertently removed the junk mailbox from Mail.app in SL,
    it still is spresent in my ~/library/mail folder, how can I recreate / restore it in mail.app ?
    Since I have a fair number of email accounts, intelligent mailboxes, rules and archive folder, I really don't want to rebuild everything. And, no, I can't use time machine to restore it.
    All help will be greatly appreciated.

    Hi AdamKB, sorry for late follow-up.
    What I lost is the "container" that groups all junk mailboxes in one place in Mail, like is done for all the inboxes.
    The problem is that I lost visibility on all junk mailboxes. It is only a visibility problem because the junk mailboxes are still present locally for my POP accounts and remotely for may IMAP accounts, I justdon't see them anymore in Mail's interface.

  • I'm not receiving any mail into the Junk Mailbox

    Hi
    I had a problem with the ports of the 2 accounts that I have set up in Mail (one of those is mac.com) due to an excess of space used. I tried several options and it finally it worked. As a result, a week later I realised that I was not receiving any mail into the Junk Mailbox... I don't know if it is related to the orher problem, maybe not.
    Essentially I am no longer receiving any junk mail at all - and no mail that is even doubtful (ie from an unknown address). The mails are not showing up even online via MobileMe ... so I have no idea where they are!
    Any help would be much appreciated. Thanks.

    Yes, I'm the author of the form and I expected the generic notification to be sent to that email but none is coming through.  I also see that there is a place on the settings page to enter a custom notification email but that is grayed out unless I upgrade.  I just want at least one, generic email to be sent to me so that I can know when a user submits a form.
    Here's my screen shots:
    http://peteraudenas.com/wp-content/uploads/2013/08/user-account-screen-shot-1.jpg
    http://peteraudenas.com/wp-content/uploads/2013/08/user-account-screen-shot-2.jpg
    Your Thoughts?  Thanks!
    Joe

  • Mail does not move Junk mail to the Junk mailbox.

    I use  OS X 10.9.3, Mail Version 7.3 (1878.2) and have created the rule that if Message is Junk, Move it to the Junk mailbox, but it does not work. Junk messages remain in the Inbox, even after I select messages and Apply rules. I have tried marking and unmarking as Junk, and then they disappear, but this is obviously not a sustainable longterm solution. Any other suggestions?

    Hi Jeff, are you saying the Inbox with Junk is inside the Junk Folder, or is this a different account?
    First Quit Mail, look in the finder for those IMAP folders inside your...
    Users/YourUserName/Library/Mail/IMAPaccount folder, move them where they should be in the Finder.
    Not certain, but this can fix myriad Mail problems...
    Safe Boot from the HD, (holding Shift key down at bootup),  it will try to repair your Disk Directory while the spinning radian is happening, so let it go, run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, then move this folder & file to the Desktop.
    Move this Folder to the Desktop...
    /Users/YourUserName/Library/Caches/Mail/
    Move this file to the Desktop...
    /Users/YourUserName/Library/Mail/Envelope Index
    Reboot.
    If that doesn't do it and you can afford to redo all your Rules, try these & reboot...
    /Users/YourUserName/Library/Mail/MessageRules.plist
    /Users/YourUserName/Library/Mail/MessageRules.plist.backup

  • I cannot highlight more than one e-mail.  I am concerned about this when I am in the Junk mailbox.  I do not want to open any e-mails that are in this mailbox.

    I cannot highlight more than one e-mail.  I am concerned about this when I am in the Junk mailbox.  I do not want to open any e-mails that are in this mailbox.

    Two thoughts:
    1.  You never need to open any emails in the junk mailbox.  You can simply do Mailbox > Erase Junk Mail from Mail's menu.
    2.  What happens if you hold the shift key after highlighting the first in a series of emails, then click the second one with the shift key depressed?  That should hightlight both.

  • Junk mail returns after deleting the item in the "Junk mailbox" and "Trash".  Is there a way to permanently block the sender?

    Junk mail returns after deleting the item in the "Junk mailbox" and "Trash".  Is there a way to permanently block the sender?
    I have deleted the item multiple times both on my Mac mini and my touch and 5 minutes later it is back in my Junk mailbox.  The item will not return to the Junk mailbox until it is deleted from the trash.

    You can create a Rule
    http://email.about.com/od/macosxmailtips/qt/How_to_Block_a_Sender_in_Mac_OS_X_Ma il.htm

  • "Erase messages in the junk mailbox when:..." not working

    Option to "Erase messages in the junk mailbox when:..." not working.
    I have this set in all accounts to "one day old", but junk mail in the Junk Mailbox older than one day still appears. When I re-select this option under the accounts pref's, junk mail older than one day is properly deleted, but after a day it's back to not deleting anymore!
    I've deleted the Mail pref file, etc, but still no luck.
    Any ideas?

    Well, the Mailbox Behaviors settings are specific for each account, and the On My Mac Junk mailbox isn’t associated with any mail account, so there appears to be no way to specify such setting for that particular mailbox.
    The thing is, the whole situation you’re describing doesn’t really make sense. If those messages end up in the On My Mac Junk mailbox, that means you’re manually marking them as junk after they’ve been moved to a custom “On My Mac” mailbox, which makes me believe what’s really happening here is not that many messages aren’t caught by the junk filter. What appears to be happening is that you have custom rules that prevent the junk filter from being able to catch them...

  • Mailbox behaviors: Erase messages in the junk mailbox

    For each of my POP accounts, I have the Mailbox behaviors setting for junk mail set to "erase messages in the junk mailbox when one day old." This works fine for any mail which the mail filter catches and sends to the junk mailbox. However, many junk e-mails are not caught, so I click on the "Junk" button, to designate those e-mails as junk. At that time, they automatically move to the Junk mailbox. But within the junk mailbox are sub-boxes for each of my POP accounts, and another sub-box called "On my Mac." That's where the e-mails end up that I mark as junk, and they remain there forever. How do I tell Mail to automatically erase that junk mail after one day (or on whatever schedule I desire)?
    iMac PowerMac 6,1 CPU: PowerPC G4 (3.3) Mac OS X (10.4.8) Mail v2.1
    466 MHz PowerPC G4   Mac OS X (10.3.9)  

    Well, the Mailbox Behaviors settings are specific for each account, and the On My Mac Junk mailbox isn’t associated with any mail account, so there appears to be no way to specify such setting for that particular mailbox.
    The thing is, the whole situation you’re describing doesn’t really make sense. If those messages end up in the On My Mac Junk mailbox, that means you’re manually marking them as junk after they’ve been moved to a custom “On My Mac” mailbox, which makes me believe what’s really happening here is not that many messages aren’t caught by the junk filter. What appears to be happening is that you have custom rules that prevent the junk filter from being able to catch them...

  • I have three different listings for Bob Seger on my iPod (bob Seger, Bob Seger System and Bob Seger and The Silver Bullet Band) How can I put all 3 in the same artist folder without changing artist name?

    I have three different listings for Bob Seger on my iPod (Bob Seger, Bob Seger System and Bob Seger and The Silver Bullet Band) How can I put all 3 in the same artist folder without changing artist name?

    Can you just create a new "Playlist", name it Bob Seger and drag what you want into the Playlist.
    File/New Playlist

  • My ipod will not put all music by the same artist together

    my ipod will not put all music by the same artist together...suggestions, please?  I have already checked spelling on all and checked to make certain they are all listed under the same genre of music

    Do the un-syncing ones play in iTunes?
    Try directly redownloading them on the iPod
    Downloading past purchases from the App Store, iBookstore, and iTunes Store

  • I noticed after I did the 5.1 update to my iPhone 4S it now says I'm on the 4G network... will this upgrade put all iPhones on the 4G network?

    I noticed after I did the 5.1 update to my iPhone 4S it now says I'm on the 4G network... will this upgrade put all iPhones on the 4G network?

    Depending on what source you read there are no 4G networks anywhere in the world (the definition is 100 Mbps or better). However, that doesn't stop carriers from calling somewhat more advanced networks from claiming they are "4G". Thus, Verizon calls their LTE network 4G. At 7-15 Mbps it's certainly better than their lame EVDO, but it isn't true 4G. AT&T calls their HSPA+ 4G, and I have seen up to 7 Mbps on my 4S, which makes it faster than their 1.5-2Mbps HSDPA. But it isn't LTE (which AT&T is deploying also and isn't compatible with the iPhone). So the short answer is that it's just market positioning.

  • The junk mailbox could not be created on the mail server

    I'm getting this error message on a few of my clients. Mail.app doesn't seem to want or is not able to create a mailbox on the imap server. I can manually create a whole bunch of folders but for some reason it won't create the junk mail folder. I can't find any errors in the cyrus logs that would indicate a problem with creating the mailbox. It insist on creating a local mailbox for SPAM but i'm not interested.
    Any ideas? Google search as well as this forum have come up empty...

    I think I just figured this out -- unfortunately, I don't have a solution. I'm having the same problem trying to create the junk mail folder on the server, so I fired up WireShark (a network sniffer) to see if that would reveal anything. Sure enough, it looks like Mail.app is trying to use an invalid name when creating the mailbox. When I try and move a message into the Junk mail folder, here's the IMAP transaction I get, my notes are in brackets:
    [... truncated ...]
    13.3 CLOSE [Mail.app -> Server]
    13.3 OK Completed [Server -> Mail.app]
    14.3 CREATE "Junk (Corp Mail Server)" [Mail.app -> Server]
    14.3 NO Invalid mailbox name [Server -> Mail.app]
    15.3 SUBSCRIBE "Junk (Corp Mail Server)" [Mail.app -> Server]
    15.3 NO Subscribe: Mailbox does not exist [Server -> Mail.app]
    16.3 LIST "" "Junk (Corp Mail Server)" [Mail.app -> Server]
    16.3 OK Completed (0.000 secs 1 calls) [Server -> Mail.app]
    17.3 NAMESPACE [Mail.app -> Server]
    [... truncated ...]
    It looks to me like it's trying to use the name of my mail profile in the name of the Junk folder, and I bet the IMAP doesn't like the (parens) ... looks like a bug to me.
    Hope that helps
    Swannie

  • How do I get incoming mail in one of my mailboxes unstuck.  It will not download any mail in one box but the other mailbox works fine

    How do I get incoming mail in one of my mailboxes unstuck??  It is trying to download it but seems jammed.  The other mailbox is working fine.  I know there is mail there because it is coming into my bb.  This just started this morning.  I took someone's suggestion and duplicated my mail from the library and I then put com.apple.mail.plist on my desktop.  I was unable to delete the incoming mail from the mailbox however so don't know what to do.
    Help?

    Try this: If this is Apple Mail, select the Mailbox, then from the Mail Menu>Mailbox>Rebuild.

  • Mail deleted all of my POP3 account mailboxes

    So I woke up yesterday to find that 2 email accounts (POP3 accounts), their mailboxes and all of their messages gone in Mail.app Version 3.6.
    My Mobile Me account is the only mailbox that is still there. The missing accounts are still synced on my iPhone though. So I've been emailing from that the past day.
    Does anyone know what happened here?
    I have Time Machine running, perhaps if it's a preference file or something I can restore it from the backup?
    I'm a little freaked out because the 2 email accts that disappeared are for my freelance business and have a lot of important info in them. So, in addition to setting up the accts again, I need to recover the stored messages in those mailboxes.
    Any help would be greatly appreciated!

    Restore the com.apple.mail.plist file, after checking at Home/Library/Mail that the two POP Account folders are present. Quit Mail before restoring the file, btw, then relaunch. Probably only the preference file got overwritten for some reason, but since MobileMe is also in System Preferences, it was automatically restored.
    Did anything happen to interrupt Mail's completion of housekeeping tasks, or did free disk space get low for some reason. How much free disk space do you have the hard drive, or if partitioned, on the boot partition? If a lot, would you have been using any video or audio apps that temporarily use lots of space?
    Ernie

Maybe you are looking for