Mail refuses to quit.
I am running into a persistant problem when trying to quit mail. Command/Q closes the window, but the app stays running. You cannot open the app in a new window. Activity Monitor shows the app running, but using less than 1% cpu. Using the quit command in Activity monitor won't close the app either, only the Force Quit option. Any help would be appreciated, so thanks in advance.
Go to Home > Library > Mail. Copy the Mail folder and place the copy on the Desktop for backup purposes.
Launch Mail and try using the Rebuild Mailbox function on the Inbox and Sent mailbox for all accounts.
Similar Messages
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Mail refuses to quit or shut down
My wife is having an issue with mail on her Intel based iMac. Sometimes Mail does not download mail from our Comcast server. While troubleshooting this, we tried to reboot the iMac. After a long pause we got the error 'restart stopped because the application Mail failed to quit'. Then we cannot even Force Quit Mail.
Not sure if the failure to download messages and the failure to quit are linked or not.
Any ideas?
Thank you.Go to Apple Menu > System Preferences > Network, choose Network Port Configurations from the Show popup menu, and make sure that the configuration used to connect to Internet appears at the top of the list. Leave checked (enabled) only the port configuration needed to connect to Internet and Built-in Ethernet (in that order if not the same), uncheck (disable) the rest of network port configurations and see whether that helps — if it doesn’t, turn ON again the ones you want enabled.
In Mail, open Window > Activity Viewer. What do you see there when Mail refuses to quit? Actually, you may be able to avoid having to force quit Mail by canceling whatever it’s doing (by clicking on the red stop icon of the activity).
Do you have any Mail plug-ins? In the Finder, go to each of the following folders (if they exist). What do you see there?
/Library/InputManagers/
/Library/Mail/Bundles/
~/Library/InputManagers/
~/Library/Mail/Bundles/
To make accurately reporting that information easier, open /Applications/Utilities/Terminal, type the following command (you can just copy it here and paste it in Terminal), and press <Return>. You can then copy the output of that command from Terminal and paste it in your reply to this post:
ls -1 /Library/InputManagers /Library/Mail/Bundles ~/Library/InputManagers ~/Library/Mail/Bundles
Note: For those not familiarized with the ~/ notation, it refers to the user’s home folder. You can easily locate any of the folders referred to in this post by copying the folder path here, doing Go > Go to Folder in the Finder, and pasting the folder path there. -
Mail freezes during Quit, must be Force-Quit
Mail won't quite for me on Tiger. I have to Force-Quit. When I reopen it, it downloads all the messages again i.e. it is not saving them because it won't before it freezes.
I have tried Disk Utility to see if there are permission isues. No change.
I have remoed the Mail Cache from the Library to see if that helps. No change.
Suggestions?
Should I reinstall Mail and import my folders back into Mail?
ThanksHow many mail accounts do you have in Mail > Preferences > Accounts and what type are they (POP, IMAP, .Mac)?
Go to Apple Menu > System Preferences > Network, choose Network Port Configurations from the Show popup menu, and make sure that the configuration used to connect to Internet appears at the top of the list. Leave checked (enabled) only the port configuration needed to connect to Internet and Built-in Ethernet (in that order if not the same), uncheck (disable) the rest of network port configurations and see whether that helps — if it doesn’t, turn ON again the ones you want enabled.
In Mail, open Window > Activity Viewer. What do you see there when Mail refuses to quit? Actually, you may be able to avoid having to force quit Mail by canceling whatever it’s doing (by clicking on the red stop icon of the activity).
Do you have any Mail plug-ins? In the Finder, go to each of the following folders (if they exist). What do you see there?
/Library/InputManagers/
/Library/Mail/Bundles/
~/Library/InputManagers/
~/Library/Mail/Bundles/
To make accurately reporting that information easier, open /Applications/Utilities/Terminal, type the following command (you can just copy it here and paste it in Terminal), and press <Return>. You can then copy the output of that command from Terminal and paste it in your reply to this post:
ls -1 /Library/InputManagers /Library/Mail/Bundles ~/Library/InputManagers ~/Library/Mail/Bundles
Note: For those not familiarized with the ~/ notation, it refers to the user’s home folder. You can easily locate any of the folders referred to in this post by copying the folder path here, doing Go > Go to Folder in the Finder, and pasting the folder path there. -
Shut Down aborted because Mail will not quit
Is anyone having this problem:
I've got Mail open and I want to shut down my computer. If Mail is open and I just go directly to shut down (letting shut down automatically close Mail), it fails because Mail will not quit. Shut down is aborted.
Also, sometimes I manually quit Mail, expecting it to already be closed, I shut down the MAC and it will not shut down the Mac even though it looks like I have closed Mail. It comes back and says Shut Down Aborted because Mail failed to close.
I then have to Force Quit Mail.
This has been going on now for several Weeks. I'm starting to get concerned.
Any help would be appreciated.
Thanks,
jimHi Otto,
There are many threads on this topic. I have contacted Apple a few times as well and have tried just about everything mentioned on these forums, with little or no help.
The last thing that I tried has reduced Mail's Quit time to about 50 seconds (not enough to abort a shutdown) where previously it simply refused to quit unless Force Quit. The trick in question: Unsubscribe from Apple's RSS feed (which is automatically subscribed to).
In addition, prior to the above change at various troubleshooting steps over several weeks I had also deleted all Notes, ToDos, rebuilt Mailboxes etc. Essentially I have eliminated all additional functionality in Mail, just so that I can use it to send and receive email without a glitch.
Take a look at these threads for some pointers:
http://discussions.apple.com/message.jspa?messageID=8174290#8174290
http://discussions.apple.com/message.jspa?messageID=7807482#7807482 -
Mail refuses to get new mail. (Imac 10.9.5, Mail 7.3. ) Connection doc shows wheels to all my accounts spinning (IMap and POP). Activity cited Mail was trying to connect to Icloud. Evidently stuck there. This is just one problem in a succession of many with the Mail program ever since I upgraded to 10.9.5, but it is the worst so far. Restarting doesn't seem to fix it. Any suggestions?
1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.
You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
You may not be able to understand the script yourself. But variations of the script have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message.
Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
4. Here's a summary of what you need to do, if you choose to proceed:
☞ Copy a line of text in this window to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
5. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Fonts SerialATA 4 1000 25 5120 KiB/s 1024 85 \\b%% 20480 1 MB/s 25000 ports ' com.clark.\* \*dropbox \*genieo\* \*GoogleDr\* \*k.AutoCAD\* \*k.Maya\* vidinst\* ' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 "` route -n get default|awk '/e:/{print $2}' `" 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB com.apple.AirPortBaseStationAgent 464843899 51 5120 files );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^\([0-9]+\) /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n-\t%s\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("%s (UID %s) is using %s '${p[$2]}'",$0,u,q);} ';};s=(' s/[0-9A-Za-z._]+@[0-9A-Za-z.]+\.[0-9A-Za-z]{2,4}/EMAIL/g;/\/Shared/!s/(\/Users\/)[^ /]+/\1USER/g;s/[-0-9A-Fa-f]{22,}/UUID/g;' ' s/^ +//;/de: S|[nst]:/p;' ' {sub(/^ +/,"")};/er:/;/y:/&&$2<'${p[10]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: [^EO]|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[11]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Genesy|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' $0&&!/ / { n++;print;} END { if(n<200) print "com.apple.";} ' ' $3~/[0-9]:[0-9]{2}$/ { gsub(/:[0-9:a-f]{14}/,"");} { print|"tail -n'${p[12]}'";} ' ' NR==2&&$4<='${p[13]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}') print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR!=2{next}'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p' '/\.kext\/(Contents\/)?Info\.plist$/p' 's/^.{52}(.+) <.+/\1/p' ' /Launch[AD].+\.plist$/ { n++;print;} END { print "'${p[41]}'";if(n<200) print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&!/0x|\.[0-9]+$|com\.apple\.launchctl\.(Aqua|Background|System)$|'${p[41]}'/ { print $3;} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:[^:]+//p ' '/^root$/p' ' !/\/Contents\/.+\/Contents|Applic|Autom|Frameworks/&&/Lib.+\/Info.plist$/ { n++;print;} END { if(n<1100) print "/System/";} ' '/^\/usr\/lib\/.+dylib$/p' ' /Temp|emac/{next};/(etc|Preferences|Launch[AD].+)\// { sub(".(/private)?","");n++;print;} END { print "'${p[41]}'.plist\t'${p[42]}'";if(n<500) print "Launch";} ' ' /\/(Contents\/.+\/Contents|Frameworks)\/|\.wdgt\/.+\.([bw]|plu)/d;p;' 's/\/(Contents\/)?Info.plist$//;p' ' { gsub("^| |\n","\\|\\|kMDItem'${p[35]}'=");sub("^...."," ") };1 ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[43]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/{next};/%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a) print "CPU: "a;if(b) print "I/O: "b;if(c) print "Net: "c" (KiB/s)";if(d) print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|BKAg|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/ )||(/v6:/&&$2!~/A/ ) ' ' $1~"lR"&&$2<='${p[25]}';$1~"li"&&$3!~"wpa2";' ' BEGIN { FS=":";p="uniq -c|sed -E '"'s/ +\\([0-9]+\\)\\(.+\\)/\\\2 x\\\1/;s/x1$//'"'";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]$1|p;b=b$1;} END { close(p);if(b) print("\n\t* Code injection");} ' ' NR!=4{next} {$NF/=10240} '"`S0 27 14`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n [N/A]";"file -b "F|getline T;if(T!~/^(AS.+ (En.+ )?text$|(Bo|PO).+ sh.+ text ex)/) F=F" ("T")";printf("\nContents of %s\n%s\n",F,f);if(l>L) printf("\n ...and %s more line(s)\n",l-L);} ' ' s/^ ?n...://p;s/^ ?p...:/-'$'\t''/p;' 's/0/Off/p' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' / / { print "'"${p[28]}"'";exit;};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/\(L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9;} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?Info\.plist$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ /V/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' ' /^find: /d;p;' "`S0 44 45`" ' BEGIN{FS="= "} /Path/{print $2} ' ' /^ *$/d;s/^ */ /;' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps sudo\ crontab sudo\ iotop top pkgutil 'PlistBuddy 2>&1 -c "Print' whoami cksum kextstat launchctl sudo\ launchctl crontab 'sudo defaults read' stat lsbom mdfind ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' defaults\ read scutil sudo\ dtrace sudo\ profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil sudo\ lsof test osascript\ -e );c2=(com.apple.loginwindow\ LoginHook '" /L*/P*/loginw*' "'tell app \"System Events\" to get properties of login items'|tr , \\\n" 'L*/Ca*/com.ap*.Saf*/E*/* -d 1 -name In*t -exec '"${c1[14]}"' :CFBundleDisplayName" {} \;|sort|uniq' '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \)' '.??* -path .Trash -prune -o -type d -name *.app -print -prune' :${p[35]}\" :Label\" '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$Message' -k Sender kernel -k Message Req 'bad |Beac|caug|corru|dead[^bl]|FAIL|fail|GPU |hfs: Ru|inval|jnl:|last value [1-9]|n Cause: -|NVDA\(|pagin|proc: t|Roamed|rror|ssert|Thrott|tim(ed? ?|ing )o|WARN' -k Message Rne 'Goog|ksadm|SMC:| VALI|xpma' -o -k Sender fseventsd -k Message Req 'SL' " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/r*/com.apple.*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cght] ! -name .?\* ! -name \*ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true \) -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '/S*/*/Ca*/*xpc* >&- ||echo No' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' '-L /S*/L*/{C*/Sec*A,Ex}* {/,}L*/{A*d,Ca*/*/Ex,Co{mpon,reM},Ex,In{p,ter},iTu*/*P,Keyb,Mail/B,Pr*P,Qu*T,Scripti,Sec,Servi,Spo,Widg}* -path \\*s/Resources -prune -o -type f -name Info.plist' '/usr/lib -type f -name *.dylib' `awk "${s[31]}"<<<${p[23]}` "/e*/{auto,{cron,fs}tab,hosts,{[lp],sy}*.conf,pam.d/*,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t {/S*/,/,}L*/Lau*/*t .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers\ "${p[N5]}" -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --only-files --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' '+c0 -i4TCP:0-1023' com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' '-app Safari WebKitDNSPrefetchingEnabled' "+c0 -l|awk '{print(\$1,\$3)}'|sort|uniq -c|sort -n|tail -1|awk '{print(\$2,\$3,\$1)}'" );N1=${#c2[@]};for j in {0..9};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents XPC\ cache Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching SATA Descriptors );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};';done;A7(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0() { [[ "$v" ]]&&sed -E "$s"<<<"$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v"|sed -E "$s";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "${s[63]}"<<<"$v"`&&C1 1 $1;};for i in 1 2;do for j in 0 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;D20 0 $((N1+1)) 2;D10 0 $N1 1;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;D13 0 $((N1+9)) 59 50;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 14 12 14;D22 6 36 13 15;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D22 35 49 61 51;D22 11 17 17 20;for i in 0 1;do D22 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A2 19 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;D13 24 24 32 31;D13 25 37 32 33;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D13 21 0 32 19;D13 10 42 32 40;D22 29 35 46 39;};D23 14 1 62 42;D12 34 43 53 44;D12 22 20 32 25;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 26 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D23 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 20 42 32 41;D13 37 2 48 43;D13 4 5 32 1;D13 4 3 60 5;D12 26 48 49 49;B3 4 22 57;A1 26 46 56;B7 22;B3 0 0 58;C3 47;D22 4 4 50 0;D23 22 9 37 7;A7;C2 2;} 2>/dev/null|pbcopy;exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
8. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
exec bash
and press return. Then paste the script again.
10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
[Process completed]
to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report what happened. No harm will be done.
12. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
14. This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed. -
Shut down cancelled because Mail failed to quit
Since the 10.8.1 update - and continuing with 10.8.2 - shut down often fails and I get the message that "Mail failed to quit". Permissions have been repaired.
Any ideas?Hi Otto,
There are many threads on this topic. I have contacted Apple a few times as well and have tried just about everything mentioned on these forums, with little or no help.
The last thing that I tried has reduced Mail's Quit time to about 50 seconds (not enough to abort a shutdown) where previously it simply refused to quit unless Force Quit. The trick in question: Unsubscribe from Apple's RSS feed (which is automatically subscribed to).
In addition, prior to the above change at various troubleshooting steps over several weeks I had also deleted all Notes, ToDos, rebuilt Mailboxes etc. Essentially I have eliminated all additional functionality in Mail, just so that I can use it to send and receive email without a glitch.
Take a look at these threads for some pointers:
http://discussions.apple.com/message.jspa?messageID=8174290#8174290
http://discussions.apple.com/message.jspa?messageID=7807482#7807482 -
my mail will not open after I click on mail.when I try to shut down my laptop ,it wouldn't telling that mail is preventing the computer from shutting down,asking to quit Mail and when I do mail dose not quit
Mail is open but it is frozen, being this the reason why you cannot open the Mail window. Press Alt, Command and Esc keys or go to > Force Quit, select Mail and force quit it. Finally, you will be able to turn off or restart the MacBook
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Logout has timed out because the application Mail failed to quit.
Hello world... (Mac world that is)
The message says more "Logout has timed out because the application Mail failed to quit. To try again, quit Mail and choose Log Out from the Apple menu."
I tried everything. Still does not let me shut down.
Other programs will not shut down at this time, including Finder. I also know that the Time Machine icon has been spinning for over an hour. So I imagine we are in a loop of sorts.
Unfortunately, I have had similar troubles before that I did not record. So I figure I start now and see if somebody out there can help me.
Peace!
ChopoI'm having the same problem (can't logout, shut down or restart), but the referenced solution doesn't seem to apply. I do not get a "Cannot connect to server" message, I just get a "Logout has timed out" message. It seemed to happen after an automatic software update that was supposed to involve a restart, but it hasn't been able to restart since.
Can you please clarify, what is meant by "delete the AutoLaunchedApplicationDictionary, which is located under the root node" (with reference to file loginwindow.plist)?
This is what the loginwindow.plist file looks like now:
bplist00Ñ!AutoLaunchedApplicationDictionary¢ÒTPathTHide-/Library/Printers/hp/hpio/HPEventHandler.app/Ò _N/Library/Application Support/Hewlett-Packard/Software Update/HP Scheduler.app//27
I was at the genius bar earlier, and they said I need to 'archive and install' in order to 'reset the OS'... but there's got to be a better answer than that, no? Perhaps this plist thing? I'm surprised that even powering off the imac doesn't reset anything... it just comes back the way it was. I'm supposed to bring the 25 inch imac in to the mac store for surgery (archive and install), but seeing several similar cases on this discussion forum, without archive and install identified as the clear solution, I'm in search of a second opinion... or any suggestion for how to simply make this work the way it was before? Is it 10.5.4 that is causing this? Should I go back to 10.5.3?
Any suggestions are appreciated. Thank you. -
HELP!! My Apple "MAIL" app. unexpectedly quits each time I open it.
My Apple "MAIL" app. unexpectedly quits each time I open it.
It will begin to load my mail, show the mailboxes and new e-mails and then all of a sudden quit.
I searched some of the Apple support and forums and have tried these things:
1. I trashed the "com.apple.mail.plist" preference file in the pref. folder.
2. I did an archieve install with Tiger OSX on my entire System Folder.
3. I erased my user>library>"mail folder"
4. I tried holding the shift key upon opening the program as suggested here but to no avail: http://discussions.apple.com/thread.jspa?threadID=479497&tstart=0
This has not resolved the problem. The program still quits every time I open it.
Pleeeeease help!!!!!!!!! DO YOU THINK I HAVE A VIRUS???
Here is my crash data:
Date/Time: 2006-06-06 15:15:59.264 -0700
OS Version: 10.4 (Build 8A428)
Report Version: 3
Command: Mail
Path: /Users/netgear/Desktop/Mail.app/Contents/MacOS/Mail
Parent: WindowServer [86]
Version: 2.0 (727)
Build Version: 1
Project Name: MailViewer
Source Version: 7270000
PID: 386
Thread: 0
Exception: EXCBADACCESS (0x0001)
Codes: KERNPROTECTIONFAILURE (0x0002) at 0x00000006
Thread 0 Crashed:
0 ...apple.AddressBook.framework 0x932d598c c4_HandlerSeq::ColumnType(int) const + 32
1 ...apple.AddressBook.framework 0x932d5950 c4_HandlerSeq::IsNested(int) const + 16
2 ...apple.AddressBook.framework 0x932d4fe8 c4HandlerSeq::Restructure(c4Field&, bool) + 56
3 ...apple.AddressBook.framework 0x932d52a8 c4HandlerSeq::Restructure(c4Field&, bool) + 760
4 ...apple.AddressBook.framework 0x933bb6e8 c4_Storage::SetStructure(char const*) + 244
5 ...apple.AddressBook.framework 0x932d7eec c4_Storage::GetAs(char const*) + 932
6 ...apple.AddressBook.framework 0x932d8e14 cacheViews + 240
7 ...apple.AddressBook.framework 0x932d319c -[ABAddressBook nts_OpenContactManagerWithMode:cacheSchema:] + 452
8 ...apple.AddressBook.framework 0x932d1cf8 -[ABAddressBook nts_InitDefaultContactManager] + 1052
9 ...apple.AddressBook.framework 0x932d1834 +[ABAddressBook nts_SharedAddressBook] + 76
10 ...apple.AddressBook.framework 0x932d1768 +[ABAddressBook nts_CreateSharedAddressBook] + 76
11 ...apple.AddressBook.framework 0x932d168c +[ABAddressBook sharedAddressBook] + 80
12 com.apple.MessageFramework 0x9aa26a60 +[Account myFullName] + 52
13 com.apple.mail 0x0012172c 0x1000 + 1181484
14 com.apple.mail 0x000e6768 0x1000 + 939880
15 com.apple.Foundation 0x90b05d18 __NSFireDelayedPerform + 304
16 com.apple.CoreFoundation 0x902b6f90 __CFRunLoopDoTimer + 184
17 com.apple.CoreFoundation 0x902a3908 __CFRunLoopRun + 1680
18 com.apple.CoreFoundation 0x902a2ebc CFRunLoopRunSpecific + 268
19 com.apple.HIToolbox 0x91fd4fc0 RunCurrentEventLoopInMode + 264
20 com.apple.HIToolbox 0x91fd45cc ReceiveNextEventCommon + 244
21 com.apple.HIToolbox 0x91fd44c0 BlockUntilNextEventMatchingListInMode + 96
22 com.apple.AppKit 0x924bd384 _DPSNextEvent + 384
23 com.apple.AppKit 0x924bd048 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 116
24 com.apple.AppKit 0x924b95ac -[NSApplication run] + 472
25 com.apple.AppKit 0x925a9e04 NSApplicationMain + 452
26 com.apple.mail 0x0000328c 0x1000 + 8844
27 com.apple.mail 0x000a5bac 0x1000 + 674732A few of the messages I deleted (the last 2 days) now say
"You need to take this account online in order to download it."
If this is the result of having deleted the *.emlx files manually, you're probably seeing this error message because there is still a reference to them in Envelope Index.
Is there anyway to tell Mail to re-download these
mail files and reconnect them?
If they're still on the server, yes. Choose Get Info (⌘I) from the Action menu located below the mailboxes list in the main Mail window to open the Account Info window -- type "Account Info" in the search field of Mail Help for more information on this feature. Now, choose the account that has the problem from the Account popup menu at the top of the window. Does Mail display there the messages that are missing? What type of account is this (POP, IMAP, .Mac)? -
Using OS 10-6-8. For no apparent reason, mail refused to open, the icon in the dock changed appearance and the application has disappeared except in iWork. Under Iwork, the message says: "you tried to open Mail version 4.5 (1084/1085) in: /Applications/iWork '06. Using OS 10-6-8. It can't be used on thius version of Mac OS X. Try opening the version of Mail located in the Applications folder..." How do I get back to mail and retrieve my existing messages?
You should consider downloading the 10.6.8 combo updater and applying it again.
http://support.apple.com/kb/DL1399
Pondini has a great page about upgrading.
http://pondini.org/OSX/Combo.html -
ITunes refuses to quit on shutdown
I am using iTunes 6.0.4(3) on a 20" iMac Power G5 OS X 10.4.5 with three AirPort Express units connected to an existing wireless Network.
If iTunes is open and I shutdown, iTunes cancels shutdown and then refuses to quit (it quits and then instantly reloads). Eventually, after 3 or 4 shutdown attempts it does shutdown.
Disconnecting the Airport Express units appears to make no difference. However, if I quit iTunes before shutting down everything is fine.
Just annoying - any idea?
Thanks.
iMac G5 Mac OS X (10.4.5)No help here - just wanting to commiserate. (And hopefully subscribe to an answer.)
My iTunes refuses to quit - but it also refuses to do anything else. I've got the spinning rainbow wheel. Indefinitely. This time it completely stopped in the middle of playing a cd I was importing, without warning.
Last time I had to force shut down my iMac as iTunes would not respond to anything whatsoever.
Could somebody give me an idea of how to cure this? -
Mail refuses to use current SMTP
Mail Version 2.0.7
Problem: With SOME but NOT all messages Mail refuses to use currently active SMTP server. When the problem occurs, on some occasions, Mail provides a choice of available SMTP servers, ( I have to manually change servers for each message for the rest of the session but messages are sent OK). On other occasions it only provides the inapropriate server as available FOR THIS MESSAGE ONLY. Other messages -in the same session- can be posted OK (mail uses the active server).
This is an IMAP account; there are 2 SMTP severs on the list (corresponding to 2 locations I send e-mail from) both SMPT's are configured fine. port is NOT blocked. (I have 3 other accounts on the account list but these are "not active")
Tried: removing extra SMTP servers from the list; Re starting Mail; restarting Mac; re submitting mail etc, etc. The problem is address specific (always with the same address) BUT this address used in another computer is working fine.Intriguing problem indeed.
Is there any commonality in the email addresses that poses these problems?
Just to see if I now read you correctly:
When you send from work to address A, it works.
When taking the powerbook home and send now from a different SMTP, but also to address A, it won't let you do it. And to make it more puzzling, this is only with some addresses, not with all? -
How could I re-open my mail box, as an error message blocked "The last time you opened Mail, it unexpectedly quit while reopening windows. Do you want to try to reopen its windows again?" Even I entered re-open, the airbook does not response but prompt the same error message again.
Please follow these directions to delete the Mail "sandbox" folders. In OS X 10.9 there are two sandboxes, while in 10.8 there is only one. If you're running a version older than 10.8, this comment isn't applicable.
Back up all data.
Triple-click anywhere in the line below on this page to select it:
~/Library/Containers/com.apple.mail
Right-click or control-click the highlighted line and select
Services ▹ Reveal
from the contextual menu.* A Finder window should open with a folder named "com.apple.mail" selected. If it does, move the selected folder — not just its contents — to the Desktop. Leave the Finder window open for now.
Log out and log back in. Launch Mail and test. If the problem is resolved, you may have to recreate some of your Mail settings. You can then delete the folder you moved and close the Finder window. If you still have the problem, quit Mail again and put the folder back where it was, overwriting the one that may have been created in its place. Repeat with this line:
~/Library/Containers/com.apple.MailServiceAgent
Caution: If you change any of the contents of the sandbox, but leave the folder itself in place, Mail may crash or not launch at all. Deleting the whole sandbox will cause it to be rebuilt automatically.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar, paste into the box that opens (command-V). You won't see what you pasted because a line break is included. Press return. -
updated today and cannot open my mails it says: The last time you opened Mail, it unexpectedly quit while reopening windows. Do you want to try to reopen its windows again?
Do a backup.
Quit the application.
Go to Finder and select your user/home folder. With that Finder window as the front window, either select Finder/View/Show View options or go command - J. When the View options opens, check ’Show Library Folder’. That should make your user library folder visible in your user/home folder. Select Library. Then go to Preferences/com.apple.mail.plist. Move the .plist to your desktop.
Restart, open the application and test. If it works okay, delete the plist from the desktop.
If the application is the same, return the .plist to where you got it from, overwriting the newer one.
Thanks to leonie for some information contained in this. -
After i upgraged to Mavericks I am having a problem to open mail and get this message
The last time you opened Mail, it unexpectedly quit while reopening windows. Do you want to try to reopen its windows again?
Please help
ThanksThis works but you have to get all the Envelope Index files that might be in there.
Make sure that you also delete Envelope Index-shm and Envelope Index-wal
and there could be some files named this with gibberish as suffixes too.
Maybe you are looking for
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I have a problem to migrate SRM po to ECC 6.0 the workflow is WS14000075 without appobal Completed but The PO does no migrate. the trx. RZ20 show the next. message Comm. error checking account assignmt for purchase order 400000000. the PO is Local
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application quit after print in lion
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11G R2 How to stop the backup job totally
I have a third party application connected to 11G R2 database and is having issue every morning at 2. After applying the patch from the third part application, most of the issues are resolved. Unfortunately, I still get an ORA-12528 error - Failed to