Mail routing to wrong mailbox
I run Mail 3.3, with 10.5.4. I today just zeroed the drive and reinstalled.
As is typical, the only persisting issue is Mail. This is one issue I can't recall experiencing before, though.
I have mail that is addressed to two different email addresses - ending-up in the same Mail Inbox. I have trashed the .plist preference file, erased the account folders, and created new ones. So-far, the issue persists. The messages all show going to the username of the given mailbox in which they reside, but the address of some mail is for a different account.
Also, when I delete a message now, they don't go into Trash, but stay in the Inbox, and turn grey.
Anyone have any idea(s) on how I can correct this.
Hi again,
Mail has always worked superbly for me in all versions, including the current one, and I have 9 accounts.
Mail does not utilize the email address to construct the Username -- the Username of each account must be unique, even if from the same provider (in this case your ISP, apparently). The Username must be correctly entered and will in nearly all cases be the portion of the email address in front of the email address or the entire email address entered in the spot for Username. It does necessarily have to relate to the Login ID given to you by your ISP, although it might be the same for your primary email account if that Login ID is included in your email address. Mail only communicates with any mail server via the Username and Password you enter when setting up the account -- the email address entry can actually be different from that of the account, but then that would normally be problematic in that the From address would not be what you desire. But that is one way alias addressees are handled in Mail since you can have multiple addresses in the Email Address box.
Click on View in the menubar, and see if either Show Deleted Message or Hide Deleted Messages is presented in Black -- it so (and with your report it probably has Hide Deleted Messages) then the preferences have become confused at some point. I would change the Preference to Deselect moving deleted message to a separate folder, immediately Quit Mail, and then change the preference to again move them to a separate folder and test.
Ernie
Similar Messages
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Incoming mail goes to wrong mailbox
I recently created a rule in Mail to send all messages from a certain address to a specific mailbox. Trouble is, now about 50% of ALL my mail goes to that mailbox (instead of the Inbox), even if it doesn't come from the address specified in the rule.
What do I need to do to make sure that incoming messages not otherwise directed by one of my rules all end up in my Inbox?It sounds like an error in the mail rule. Pay particular attention to the Any or All criteria.
Captfred -
Mail delivered to wrong recipient
The backend is GW 8.0.2, clients are GW7.0.4, although I don't think the problem is client related. We recently made two changes:
1. Changed the preferred SMTP domain name from xyz.com to abc.com (examples, obviously)
2. Changed the preferred address format from User ID@Internet domain name to First Name.Last Name@Internet domain name
The second change introduced two issues that had to be manually addressed - removal of spaces and ambiguity due to users with the same first and last name. I addressed both of these by going to GroupWise|Internet Addressing, clicking Override next to Preferred Address Format and manually entering a Preferred EMail ID so Johann von Scott became [email protected] instead of Johann.von [email protected], and adding a middle initial for duplicates so that the second John Smith became [email protected].
We've got two users who are now receiving mail from Internet senders that is intended for a different user. It's not 100%, either - sometimes the mail goes to the correct mailbox, sometimes not. And it's not that they're swapped - user 1 may get some mail intended for user 2, but user 2 doesn't get any mail intended for user 1. The user's names are not similar (one is "Mary Jones" while the other is "John Smith", for example). They are in the same post office, and both users needed to have their Preferred Mail ID entered manually. They have unique FIDs.
Everything looks right with the mail - it just gets delivered to the wrong mailbox. The users do not have proxy rights to each other's mailboxes. There are no rules that would forward messages to the user getting them by mistake, and the message never arrives in the correct recipient's mailbox. The inbound GWIA log shows it is addressed to the correct user, and once it's in the system, I don't know how to do trace it any further. Is there a message tracing tool I can use?
My suggestion - for testing purposes only - is to move one of the users to a different post office, in a different domain, but that shouldn't be necessary.
I cannot find any references to this happening before. Anyone else experiencing this?I know this is a long-dormant thread, but the problem reared its ugly head again, this time in a different domain. The symptoms are exactly the same - mail delivered to the wrong account (in this case, mail intended for a resource is delivered to a user), both have their preferred e-mail address overriden (one has a space in their last name, the other doesn't want to be [email protected] so is manually set to userID@domain name as their preferred format). Various repairs did not make a difference. The workaround before was to move one of the accounts to a different domain (we have one post office per domain), and we are going to do the same this time.
-
Outlook 2010 and 2013 are unable to connect but OWA (and mail routing) works fine
Hi-
Not sure why but this past Sunday (just after DST adjustment) outlook clients (using 2010 and 2013) were unable to connect to an Exchange 2013 server. OWA and mail routing (internal and external) is working fine. I've even tried on multiple machines
and all of them experience the same issue. On a new machine with a fresh version of outlook 2013 installed here is what happens:
Click on Outlook 2013
Click Next until the account setup is displayed.
Name and email is auto-populated
Established network connection is good
Searching for email address settings is good (once the self-signed exchange 2013 cert is accepted)
And then the logging onto the mail server fails. The first pop-up is:
The Connection to Microsoft Exchange is unavailable. Outlook must be online or connected to complete this action.
Clicking "OK" is followed up with a window with the Microsoft Exchange connection info.
It lists Microsoft Exchange server which is populated with: GUID@<domain suffix>
Mailbox which is populated with: =SMTP:<Valid Email address>
On the Exchange Server I have noticed that the Web Management Service (WMSVC) is stopped and will not start. Starting the service outputs:
EventID 7024
"The Web Management Service terminated with the following service-specific error: Unspecified error"
Not really helpful :)
Since this is only happening with Outlook on multiple clients I'm expecting something with Exchange or the ability for outlook to connect to exchange.
Thanks in advance!Hi
I know this is an old post, but I'm having a very similar issue. I have CU6 installed and all other client connectivity apart from internal Outlook connectivity is working fine. I have distributed the new Self-Signed Certificate and the tested to verify
the clients trust it. I have tried on multiple machine with multiple accounts and none of them connect.
I'm at the stage of reinstalling, but I would rather troubleshoot the problem, just in case ever hit the same wall in the future. I have run Test-OutlookConnectivity with the following output;
RunspaceId : 71f8d740-c499-4bbe-8baf-9cbb12566fb8
Server : PW-SC-01.companyname.local
MonitorIdentity : Outlook.Protocol\OutlookRpcDeepTestProbe\NEW2013
RequestId : 75641e34-aa49-4fce-aad7-181b56dd7b29
ExecutionStartTime : 10/11/2014 13:50:03
ExecutionEndTime : 10/11/2014 13:50:03
Error : Error 0x6ba (The RPC server is unavailable) from ClientAsyncCallState.CheckCompletion:
RpcAsyncCompleteCall
EEInfo: ComputerName: n/a
EEInfo: ProcessID: 14544
EEInfo: Generation Time: 2014-11-10 13:50:03.737
EEInfo: Generating component: 2
EEInfo: Status: 0x000006BA
EEInfo: Detection location: 1710
EEInfo: Flags: 0
EEInfo: NumberOfParameters: 1
EEInfo: prm[0]: Long val: 0 (0x00000000)
EEInfo: ComputerName: n/a
EEInfo: ProcessID: 14544
EEInfo: Generation Time: 2014-11-10 13:50:03.737
EEInfo: Generating component: 13
EEInfo: Status: 0x000006BA
EEInfo: Detection location: 1352
EEInfo: Flags: 0
EEInfo: NumberOfParameters: 1
EEInfo: prm[0]: Long val: -1073606646 (0xC002100A)
EEInfo: ComputerName: n/a
EEInfo: ProcessID: 14544
EEInfo: Generation Time: 2014-11-10 13:50:03.737
EEInfo: Generating component: 14
EEInfo: Status: 0xC002100A
EEInfo: Detection location: 1380
EEInfo: Flags: 0
EEInfo: NumberOfParameters: 2
EEInfo: prm[0]: Long val: 12175 (0x00002F8F)
EEInfo: prm[1]: Unicode string: /rpc/rpcproxy.dll?PW-SC-01.companyname.local:6001
EEInfo: ComputerName: n/a
EEInfo: ProcessID: 14544
EEInfo: Generation Time: 2014-11-10 13:50:03.737
EEInfo: Generating component: 14
EEInfo: Status: 0x00010000
EEInfo: Detection location: 1385
EEInfo: Flags: 0
EEInfo: NumberOfParameters: 2
EEInfo: prm[0]: Long val: 8 (0x00000008)
EEInfo: prm[1]: Binary Buffer: [48-1263-10248-1262-126-9632122164676121-3988104-118-11373-61-94
-111-112-98-1217048136942-12272-122-91311550483449324830638543192311910198979999101115115461121199
91111091091154699111461171074830231349524949485349505348484990231349574949485349505348484990483449
324830638543192311910198979999101115115461121199911110910911546991114611710748-12613448136942-1227
2-122-913111503-126115048-1261102-126110-22103-15-109-16-121-119-3121-4-106119-119-9369122-5779121
719-98-24-67-32918-98-236-19-10715326827-76102-61100108-12718-438331-37109-102-57-9942-11389-10374
-77-5-4-107109-11847342222-63-48-7468-17-1067033-56111-33-54-16-105-62-76-1282011-1664-12158-4915-
88-53-9-29-2994-49-54-5211-1364-212121-12396-127-353-396185117-681229-434246070-109818119-4858-128
-106-1279248-49110-44-81-121494199-118-17-106-71106828294-93-110-110-106-415084-127126-45-12331421
-61-2757-24-128-28-25111-52113121-56-98-5821527282-47255245104-111-55-1099747-115-11172-287-12526-
79-12430-119421360-107-6430-5410282-52-51-128533354-116672757-77-75-111-72-118-10114-84484825-40-1
8-70-24-9111-61-5391-8034125-12632-16-19-128112030-8-427523101-93-127-5348-127-5648146385291511-14
4325-9648-127-110638529174-127-11848-127-121-12623119101989799991011151154611211999111109109115469
911146117107-1262211211945115994548494611211999111109109115461081119997108-12626651171161116810511
59911111810111446808767111109109115461081119997108-12626651171161116810511599111118101114468087671
11109109115469911146117107-12613808767111109109115461081119997108-12613808767111109109115469911146
11710748196385293741248106843615573148126385291911-14248048136942-12272-122-913115503-12611081-930
6613-74953718-12745-14-25-94107-80-5-45-2231536-1728-12897-8587577-1252765-892896-83-10267-7926-20
-9841-1079-12-29-4315671111357-684036-40-5129-91-24-461066-12306-65-9118-89115191071-30-20-1067161
-83-91-74105-931649-48-96126-13-71-118-8967567-40-64-104-113-31-51-102357125100-50113-103-113123-9
873-627067-25-908-10131118125122-71-115-37-1850-1055851-31410-77-7312-36848124-26104-10711043-2048
-48-12666611759121127-2960-1571-9-95-98-1036911610-74221-32-25114-108749933-7147562114-3635-101-81
-1058-73108-61-78-128-116-715155112714-37-18-84-8331-2716-1174257-76-5-1598-15-12875-98-7329632178
-10714-123-6312212-1028359-56-76-683-873987-2120-845954-7617-71-57999828110], size=926
Exception : Microsoft.Exchange.Rpc.ServerUnavailableException: Error 0x6ba (The RPC server is unavailable)
from ClientAsyncCallState.CheckCompletion: RpcAsyncCompleteCall
EEInfo: ComputerName: n/a
EEInfo: ProcessID: 14544
EEInfo: Generation Time: 2014-11-10 13:50:03.737
EEInfo: Generating component: 2
EEInfo: Status: 0x000006BA
EEInfo: Detection location: 1710
EEInfo: Flags: 0
EEInfo: NumberOfParameters: 1
EEInfo: prm[0]: Long val: 0 (0x00000000)
EEInfo: ComputerName: n/a
EEInfo: ProcessID: 14544
EEInfo: Generation Time: 2014-11-10 13:50:03.737
EEInfo: Generating component: 13
EEInfo: Status: 0x000006BA
EEInfo: Detection location: 1352
EEInfo: Flags: 0
EEInfo: NumberOfParameters: 1
EEInfo: prm[0]: Long val: -1073606646 (0xC002100A)
EEInfo: ComputerName: n/a
EEInfo: ProcessID: 14544
EEInfo: Generation Time: 2014-11-10 13:50:03.737
EEInfo: Generating component: 14
EEInfo: Status: 0xC002100A
EEInfo: Detection location: 1380
EEInfo: Flags: 0
EEInfo: NumberOfParameters: 2
EEInfo: prm[0]: Long val: 12175 (0x00002F8F)
EEInfo: prm[1]: Unicode string: /rpc/rpcproxy.dll?PW-SC-01.companyname.local:6001
EEInfo: ComputerName: n/a
EEInfo: ProcessID: 14544
EEInfo: Generation Time: 2014-11-10 13:50:03.737
EEInfo: Generating component: 14
EEInfo: Status: 0x00010000
EEInfo: Detection location: 1385
EEInfo: Flags: 0
EEInfo: NumberOfParameters: 2
EEInfo: prm[0]: Long val: 8 (0x00000008)
EEInfo: prm[1]: Binary Buffer: [48-1263-10248-1262-126-9632122164676121-3988104-118-11373-61-94
-111-112-98-1217048136942-12272-122-91311550483449324830638543192311910198979999101115115461121199
91111091091154699111461171074830231349524949485349505348484990231349574949485349505348484990483449
324830638543192311910198979999101115115461121199911110910911546991114611710748-12613448136942-1227
2-122-913111503-126115048-1261102-126110-22103-15-109-16-121-119-3121-4-106119-119-9369122-5779121
719-98-24-67-32918-98-236-19-10715326827-76102-61100108-12718-438331-37109-102-57-9942-11389-10374
-77-5-4-107109-11847342222-63-48-7468-17-1067033-56111-33-54-16-105-62-76-1282011-1664-12158-4915-
88-53-9-29-2994-49-54-5211-1364-212121-12396-127-353-396185117-681229-434246070-109818119-4858-128
-106-1279248-49110-44-81-121494199-118-17-106-71106828294-93-110-110-106-415084-127126-45-12331421
-61-2757-24-128-28-25111-52113121-56-98-5821527282-47255245104-111-55-1099747-115-11172-287-12526-
79-12430-119421360-107-6430-5410282-52-51-128533354-116672757-77-75-111-72-118-10114-84484825-40-1
8-70-24-9111-61-5391-8034125-12632-16-19-128112030-8-427523101-93-127-5348-127-5648146385291511-14
4325-9648-127-110638529174-127-11848-127-121-12623119101989799991011151154611211999111109109115469
911146117107-1262211211945115994548494611211999111109109115461081119997108-12626651171161116810511
59911111810111446808767111109109115461081119997108-12626651171161116810511599111118101114468087671
11109109115469911146117107-12613808767111109109115461081119997108-12613808767111109109115469911146
11710748196385293741248106843615573148126385291911-14248048136942-12272-122-913115503-12611081-930
6613-74953718-12745-14-25-94107-80-5-45-2231536-1728-12897-8587577-1252765-892896-83-10267-7926-20
-9841-1079-12-29-4315671111357-684036-40-5129-91-24-461066-12306-65-9118-89115191071-30-20-1067161
-83-91-74105-931649-48-96126-13-71-118-8967567-40-64-104-113-31-51-102357125100-50113-103-113123-9
873-627067-25-908-10131118125122-71-115-37-1850-1055851-31410-77-7312-36848124-26104-10711043-2048
-48-12666611759121127-2960-1571-9-95-98-1036911610-74221-32-25114-108749933-7147562114-3635-101-81
-1058-73108-61-78-128-116-715155112714-37-18-84-8331-2716-1174257-76-5-1598-15-12875-98-7329632178
-10714-123-6312212-1028359-56-76-683-873987-2120-845954-7617-71-57999828110], size=926
at Microsoft.Exchange.Rpc.ClientAsyncCallState.CheckCompletion()
at Microsoft.Exchange.Rpc.ExchangeClient.ClientAsyncCallState_Connect.End(IntPtr&
contextHandle, TimeSpan& pollsMax, Int32& retryCount, TimeSpan& retryDelay, String& dn
PoisonedCount : 0
ExecutionId : 63105129
SampleValue : 33.5194
ExecutionContext : Mailbox logon verification
EMSMDB.Connect()
Task produced output:
- TaskStarted = 10/11/2014 13:50:03
- TaskFinished = 10/11/2014 13:50:03
- Exception = Microsoft.Exchange.Rpc.ServerUnavailableException: Error 0x6ba (The RPC
server is unavailable) from ClientAsyncCallState.CheckCompletion: RpcAsyncCompleteCall
EEInfo: ComputerName: n/a
EEInfo: ProcessID: 14544
EEInfo: Generation Time: 2014-11-10 13:50:03.737
EEInfo: Generating component: 2
EEInfo: Status: 0x000006BA
EEInfo: Detection location: 1710
EEInfo: Flags: 0
EEInfo: NumberOfParameters: 1
EEInfo: prm[0]: Long val: 0 (0x00000000)
EEInfo: ComputerName: n/a
EEInfo: ProcessID: 14544
EEInfo: Generation Time: 2014-11-10 13:50:03.737
EEInfo: Generating component: 13
EEInfo: Status: 0x000006BA
EEInfo: Detection location: 1352
EEInfo: Flags: 0
EEInfo: NumberOfParameters: 1
EEInfo: prm[0]: Long val: -1073606646 (0xC002100A)
EEInfo: ComputerName: n/a
EEInfo: ProcessID: 14544
EEInfo: Generation Time: 2014-11-10 13:50:03.737
EEInfo: Generating component: 14
EEInfo: Status: 0xC002100A
EEInfo: Detection location: 1380
EEInfo: Flags: 0
EEInfo: NumberOfParameters: 2
EEInfo: prm[0]: Long val: 12175 (0x00002F8F)
EEInfo: prm[1]: Unicode string: /rpc/rpcproxy.dll?PW-SC-01.companyname.local:6001
EEInfo: ComputerName: n/a
EEInfo: ProcessID: 14544
EEInfo: Generation Time: 2014-11-10 13:50:03.737
EEInfo: Generating component: 14
EEInfo: Status: 0x00010000
EEInfo: Detection location: 1385
EEInfo: Flags: 0
EEInfo: NumberOfParameters: 2
EEInfo: prm[0]: Long val: 8 (0x00000008)
EEInfo: prm[1]: Binary Buffer: [48-1263-10248-1262-126-9632122164676121-3988104-118-11373-61-94
-111-112-98-1217048136942-12272-122-91311550483449324830638543192311910198979999101115115461121199
91111091091154699111461171074830231349524949485349505348484990231349574949485349505348484990483449
324830638543192311910198979999101115115461121199911110910911546991114611710748-12613448136942-1227
2-122-913111503-126115048-1261102-126110-22103-15-109-16-121-119-3121-4-106119-119-9369122-5779121
719-98-24-67-32918-98-236-19-10715326827-76102-61100108-12718-438331-37109-102-57-9942-11389-10374
-77-5-4-107109-11847342222-63-48-7468-17-1067033-56111-33-54-16-105-62-76-1282011-1664-12158-4915-
88-53-9-29-2994-49-54-5211-1364-212121-12396-127-353-396185117-681229-434246070-109818119-4858-128
-106-1279248-49110-44-81-121494199-118-17-106-71106828294-93-110-110-106-415084-127126-45-12331421
-61-2757-24-128-28-25111-52113121-56-98-5821527282-47255245104-111-55-1099747-115-11172-287-12526-
79-12430-119421360-107-6430-5410282-52-51-128533354-116672757-77-75-111-72-118-10114-84484825-40-1
8-70-24-9111-61-5391-8034125-12632-16-19-128112030-8-427523101-93-127-5348-127-5648146385291511-14
4325-9648-127-110638529174-127-11848-127-121-12623119101989799991011151154611211999111109109115469
911146117107-1262211211945115994548494611211999111109109115461081119997108-12626651171161116810511
59911111810111446808767111109109115461081119997108-12626651171161116810511599111118101114468087671
11109109115469911146117107-12613808767111109109115461081119997108-12613808767111109109115469911146
11710748196385293741248106843615573148126385291911-14248048136942-12272-122-913115503-12611081-930
6613-74953718-12745-14-25-94107-80-5-45-2231536-1728-12897-8587577-1252765-892896-83-10267-7926-20
-9841-1079-12-29-4315671111357-684036-40-5129-91-24-461066-12306-65-9118-89115191071-30-20-1067161
-83-91-74105-931649-48-96126-13-71-118-8967567-40-64-104-113-31-51-102357125100-50113-103-113123-9
873-627067-25-908-10131118125122-71-115-37-1850-1055851-31410-77-7312-36848124-26104-10711043-2048
-48-12666611759121127-2960-1571-9-95-98-1036911610-74221-32-25114-108749933-7147562114-3635-101-81
-1058-73108-61-78-128-116-715155112714-37-18-84-8331-2716-1174257-76-5-1598-15-12875-98-7329632178
-10714-123-6312212-1028359-56-76-683-873987-2120-845954-7617-71-57999828110], size=926
at Microsoft.Exchange.Rpc.ClientAsy
FailureContext :
ExtensionXml :
ResultType : Failed
RetryCount : 0
ResultName : 75641e34aa494fceaad7181b56dd7b29-OutlookRpcDeepTestProbe/NEW2013
IsNotified : False
ResultId : 1748063
ServiceName : InvokeNow
StateAttribute1 : Momt
StateAttribute2 : UnknownIssue
StateAttribute3 : PW-SC-01.companyname.local
StateAttribute4 : Unknown
StateAttribute5 : {C54AD38D-1E00-4F53-ABAE-26518C3FF82F}
StateAttribute6 : 0
StateAttribute7 : 0
StateAttribute8 : 0
StateAttribute9 : 0
StateAttribute10 : 0
StateAttribute11 : Momt
StateAttribute12 :
StateAttribute13 : VgEAVAdXaW5kb3dzQwBBCEtlcmJlcm9zTA9QV0NPTU1TXG5hdGhhbmhVLlMtMS01LTIxLTIwNTc0OTEwMzItMzE4NDA2NDk3OC
0xNTQ2MTE0ODM1LTI2MzJHHQAAAAcAAAAtUy0xLTUtMjEtMjA1NzQ5MTAzMi0zMTg0MDY0OTc4LTE1NDYxMTQ4MzUtNTEzBwAA
AAdTLTEtMS0wBwAAAAdTLTEtNS0yBwAAAAhTLTEtNS0xMQcAAAAIUy0xLTUtMTUHAADAE1MtMS01LTUtMC0zNDc3ODcxMTMHAA
AALlMtMS01LTIxLTIwNTc0OTEwMzItMzE4NDA2NDk3OC0xNTQ2MTE0ODM1LTQxODcHAAAALVMtMS01LTIxLTIwNTc0OTEwMzIt
MzE4NDA2NDk3OC0xNTQ2MTE0ODM1LTUxMgcAAAAuUy0xLTUtMjEtMjA1NzQ5MTAzMi0zMTg0MDY0OTc4LTE1NDYxMTQ4MzUtND
E3NAcAAAAuUy0xLTUtMjEtMjA1NzQ5MTAzMi0zMTg0MDY0OTc4LTE1NDYxMTQ4MzUtMzU3MAcAAAAuUy0xLTUtMjEtMjA1NzQ5
MTAzMi0zMTg0MDY0OTc4LTE1NDYxMTQ4MzUtNDEyMgcAAAAuUy0xLTUtMjEtMjA1NzQ5MTAzMi0zMTg0MDY0OTc4LTE1NDYxMT
Q4MzUtMTE2NAcAAAAuUy0xLTUtMjEtMjA1NzQ5MTAzMi0zMTg0MDY0OTc4LTE1NDYxMTQ4MzUtMTE0MQcAAAAuUy0xLTUtMjEt
MjA1NzQ5MTAzMi0zMTg0MDY0OTc4LTE1NDYxMTQ4MzUtNDE1MwcAAAAuUy0xLTUtMjEtMjA1NzQ5MTAzMi0zMTg0MDY0OTc4LT
E1NDYxMTQ4MzUtNDE0NQcAAAAtUy0xLTUtMjEtMjA1NzQ5MTAzMi0zMTg0MDY0OTc4LTE1NDYxMTQ4MzUtNTE4BwAAAC5TLTEt
NS0yMS0yMDU3NDkxMDMyLTMxODQwNjQ5NzgtMTU0NjEx
StateAttribute14 :
StateAttribute15 :
StateAttribute16 : 0
StateAttribute17 : 0
StateAttribute18 : 0
StateAttribute19 : 0
StateAttribute20 : 0
StateAttribute21 : /o=companyname/ou=first administrative group/cn=Recipients/cn=NathanH
StateAttribute22 : EMSMDB.Connect()
StateAttribute23 : https://pw-sc-01.companyname.local:444/rpc/rpcproxy.dll?PW-SC-01.companyname.local:6001
StateAttribute24 : Negotiate
StateAttribute25 : [33]10/11/2014 13:50:03 [FAILED!] EMSMDB.Connect();
Identity : fcd6159dd8fe42aebf10100cc4934356
IsValid : True
ObjectState : New -
E-mail router (On-premise) to CRM 2015 (On-line) connectivity issue
Hello Experts,
I was trying to configure e-mail router on my location environment (working on domain administrator credentials :)) to connect to CRM 2015 Online server (TRIAL version).
Unfortunately during "Load data" process ("Users, Queues and Forward Mailboxes" tab in E-mail Router Configuration Manager) I'm still getting "Access is denied" error.
"CRM Server address" I'm using is: “https://disco.crm.dynamics.com/orgname” ("orgname" is 100% correct, I've also tried "DEV" instead of "DISCO" address option) and "Access credentials"
specified are also correct (this is System Administrator user in my CRM organization).
I assume that the problem is somehow connected with user account, because when I’m trying to use some fake one (ex. "[email protected]") the error message is different ("GetAuthStateEx(), Request Status: ").
I was trying to use Fiddler to see problem source and I found that "Access denied" is return during accessing "https://disco.crm.dynamics.com/XrmServices/2011/Discovery.svc" URL.
Am I missing something? Should CRM account used by e-mail router have some additional permissions except "System administrator" role in CRM?
Any help will be really appreciated.
Kind regards,
PiotrI've checked unique organization name on developer resources page many times (this is very common reason of many problems with e-mail router deployments).
Actually I'm looking at this name right now and it is 100% correct (only lowercase letters, no "strange" characters :)).
Today - the error message looks a little different.
I've checked above mentioned web service address ( https://disco.crm.dynamics.com/XrmServices/2011/Discovery.svc ) in IE and there is no problem with accessing it.
I'm wondering should this error be somehow connected with fact that our CRM online organization is TRIAL version or that it is 7.0.1 version (our e-mail router is 7.0.0)?
Any other ideas?
Best regards,
PG -
Apple Mail can't import mailboxes after switch to new Mac
I just purchased a new iMac (running Yosemite 10.10.2) and imported the Time Machine backup from my MacBook Pro (running Mavericks 10.9.5).
When attempting to launch Mail I am forced to import all mailboxes, there doesn't seem to be any way of skipping this step. In the second mailbox (Googlemail IMAP account) I can import 98% of the over 38,000 emails yet import stops at the same place every time. There seems to be something wrong with the file from which Mail is importing.
Is there any way to force Mail to skip this mailbox? Or replace the file Mail is attempting to import from?
I have the following backups: the Time Machine backup and an image I created using SuperDuper.The warranty entitles you to complimentary phone support for the first 90 days of ownership.
-
Mail app and Yahoo mailboxes organization
I set up the Mail app to access my Yahoo account and it has created an interesting way to organize and manage my email. I'm wondering if it is possible to change how this is set up.
So this is how it is set up:
Lion gives me my Inbox, Sent, and Trash folders. Then Yahoo gives me my Notes and their mailboxes, including Bulk Mail, Draft, Sent, Trash, and my converstations.
Notes, Bulk Mail, Draft, and my conversations work great and as expected. However, it is weird having 2 Sent folders and 2 Trash folders. If I delete messages in the Mail app, it sends it to the Trash located under Mailboxes. If I delete a message using another method (Yahoo website or iPhone), it shows up in the Trash folder under Yahoo. The same goes for the Sent folders.
Also, I have that same Yahoo account set up for my Mail app on my iPhone. My mailboxes are shown the basically the same way on my iPhone:
I am wondering if there is any way to get this whole system a little more organized. I would like all deleted messages to go to the Trash under Mailboxes and the same for Sent. I don't want the Sent and Trash folders under Yahoo at all. Then I'd like to have the Draft and Bulk Mail folders up under Mailboxes if that is possible.
If you can help, it would be greatly appreciated!
Thank you.Thanks for your reply!I almost got it to work.
I disabled my mail account on my iPhone first, then disabled it on my Mac.
Then I went to Yahoo's website and deleted the extra folders that my Mac generated and used.
I enabled it again on my iPhone and it appeared to work great. Didn't generate any extra folders.
Then I enabled it again on my Mac and it created the extra folders and began using them again.
Once a message is placed in a folder, it will show up on Yahoo's website as well.
This is a little confusing. My Mac is creating the blank folders and anything I do on my Mac is reflected in those folders on Yahoo's website. The extra folders you see in the Mac app are the changes made using Yahoo's website.
For example, if I begin composing a message in the Mail app and save it as a draft, it'll be stored in the official Drafts mailbox on the Mac, but at Yahoo's website, that draft isn't stored in Yahoo's official draft mailbox, it is in an extra folder called Drafts. And visa versa if I create a draft using Yahoo's website.
What did I do wrong? Are my settings not configured properly?
Message was edited by: Joey!! 【ツ】 -
There is currently no route to the mailbox database.;2;MailboxDB;0
Hi,
I have multiple mailbox servers. We are receiving emails from Gmail, Yahoo, etc.
The issue is that some users from outside (their own domain) are sending emails and their emails are stuck in a queue named
Server\Unreachable
After trying it rejects the email and users are getting this error message.
#<#4.4.7 smtp;550 4.4.7 QUEUE.Expired; message expired in unreachable destination
queue. Reason: There is currently no route to the mailbox database.> #SMTP#<o:p></o:p>
Can any one please help us in this regard?
Regards,
AneesHi,
According to your description, I understand that some domain cannot send message and return an NDR “550 4.4.7 QUEUE.Expired; message expired in unreachable destination queue.”
If I misunderstand your concern, please do not hesitate to let me know.
I want to double confirm whether all account or some special account contain this domain experience this question, how about internal and external mail flow?
If this issue only occur on some special recipient, it indicate that target domain may be configured to reject your message, I recommend to contact its administrator to change the setting.
Otherwise, please try to enable protocol log to get more details about this issue. More details about
Protocol logging, for your reference:
https://technet.microsoft.com/en-us/library/aa997624(v=exchg.150).aspx
Best Regards,
Allen Wang -
Inter site mail routing on AD site Link issue
Hi All,
1, we are facing issue between mail routing between two AD site normal mail routed via AD site Link but when put an attachment it stuck in to site queue.
we have two AD site Site "A" has exchange 2007 SP-3 and Site "B" has exchange 2010 SP-3.
2, when we are migrating 2007 user's mailbox 2010 after mailbox migration user get a popup " Administrator has made some changes ......................." after this when user restart his outlook client user can not connected as his mail server
settings are still older.
this is working properly for sites having Exchange, rest 2 sites not having any exchange, there we are getting this issue.
Please help.......
Thank You
Vinod
Vinod Kumar DhimanHi Vinod,
Thank you for your question.
We could run the following command to check if the issue persist:
Set-SendConnector –Identity <SendConnectorname> -IgnoreStartTLS $false
You could also send NDR to [email protected] for our troubleshooting.
Ans:- between AD site mail rout via AD site Link and i have checked the size limit is "Unlimited"..
Did you mean you have checked the limited of send connector?
There are following limitation on Exchange server, we could check it by command:
Global/Organizational Limit: Get-TransportConfig
Send Connector: Get-SendConnector <send connector name>
Receive Connector: Get-ReceivConnector<receive connector name>
Active Directory SiteLink Limit:( you have check)
Server Limits(transport rule: 15M in this case)
User Level Limits: Get-Mailbox “User Name” | Format-Table Name,*Max*
If there are any questions regarding this issue, please be free to let me know.
Best Regard,
Jim
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]
Jim Xu
TechNet Community Support -
Two of my mail servers that I manage are delivering mail to the wrong account
for example some emails sent to say [email protected] are ending up in [email protected]
If you look at the header sam is not a recipient nor is she a forward in aliases
any help would be greatfully recievedThese are possible causes for an e-mail to end up in the wrong place:
-additional shortnames in WGM
-forward set in WGM
-a .forward file in the user's mail directory
-an alias in /etc/postfix/aliases
-an alias in /etc/postfix/virtual
-a sieve script
-a bcc
-a catchall account
-an autoforward by the original recipient
Hope I didn't miss any.
You should check all these possibilities. If you still need help, post relevant log entries and the unmodified output of postconf -n -
Mail cannot access your mailbox information because it is in use
I have my mail on a Truecrypt drive and I have an alias pointing to that drive in my library and so sometimes I get this message:
"Mail cannot access your mailbox information because it is in use."
Options are:
"Quit and rebuild Information" or "Quit"
If I rebuild then I was losing all my sent messages which is a drag and it takes a while to re-download all the messages. So what I tried was deleting the Envelope Index.lock file and then launch mail and it started up with no problems.
I think the reason this is happening is that it is possible that when I shut my computer down, Truecrypt dismounts the drive while Mail is accessing the mail folder (hence the lock file) and so when I start up again and remount the truecrypt drive that lock file is still there and I have to delete it or Mail thinks some other program is using the mail folder. Just a guess.
Hope this helps someone else if they Google this error.I do but I do it from another computer -- that is the whole point of IMAP, by the way. I don't see how my accessing the IMAP server from another computer should cause Mail.app to think that my mailboxes on my local host, which are just copies, need to be rebuilt. I filed a bug on this and Apple gave me the annoying "Known issue" response, which means maybe they'll fix it, maybe not, thank you very much. It went away for a while, and now it's back again... sigh.
-
On 10.4.11 iMac Mac Mail I get this message: "Mail cannot update your mailboxes because your home directory is full. You must free up space in your home folder before using Mail. Delete unneeded documents or move documents to another volume." I can't open mail to do this. I have reinstalled software but no effect. How do I get into Mail to delete?
Found this on the "more like this" Worked like a charm!
With the Mail.app quit and using the Finder, go to Home > Library > Mail. Copy the Mail folder and place the copy on the Desktop for backup purposes.
Go to Home > Library > Mail > Envelope Index. Move the Envelope Index file to the Desktop.
Launch Mail and you will be prompted to import mailboxes. Select OK and allow the import process to complete.
After confirming all mailboxes were successfully imported and available, you can delete the copy of the Mail folder and old Envelope Index file from the Desktop and this should resolve the problem. -
"Mail cannot update your mailboxes because your home directory is full"
I have a 250 GB hard disk, 4.34 GB of which is in my "Home" folder. (Total HD usage is about 27 GB.) This happened suddenly after Mail had been working fine for eons. I deleted a bunch of files (107 MB) in a "Drafts" folder (none show up in the Mail app's "Drafts" icon), but it made no difference. I re-installed the Mac OS X 10.4.11 combo update... no difference. Mail version is 2.1.3.
Any help here? I cannot use Mail at all.
Message was edited by: Bill StrohmHey there,
Have you had a chance to look at this Apple support document relating directly to this issue. Hope it helps.
[Mac OS X 10.4: "Mail cannot update your mailboxes because your home directory is full" alert|http://support.apple.com/kb/TA24486?viewlocale=en_US]
B-rock -
I have the new MacBook Pro with Retina Display, and my Apple Mail has always worked just fine. About a week ago, I recieve a message saying "Mail cannot access your mailbox information because it’s already in use." The dialogue box gave me the options of "Rebuilding Mailbox Information" or quitting the application. Rebuilding does absolutely nothing, and every time I try to open Mail I get the same response and have to quit. I haven't added any apps or anything that would affect my mail; what's going on? Thanks!
Try this first.
Isolating Issues
Isolating an issue by using another user account
Isolating issues in Mac OS X
Safe Mode
Safe Mode - About -
Multiple copies of e-mails in the wrong family account.
I have a family account for MobileMe set up with only two accounts, one for my wife and one for me.
MobileMe syncs 3 computers (iBook, new MacBook and a 24" iMac all running OS X 10.5.6) and an iPhone 2.5G and an iPod touch.
When an e-mail is sent to my wife, it appears 3 times in my InBox and not at all in her InBox. Messgaes sent to me only appear once, correctly, in my InBox.
Has anyone any ideas about what could be causing this? For instance, does having 3 computers have some bearing on it?
JohnA further thought is that multiple e-mails in the wrong InBox only occurs when the sender has a mac.com or me.com account. I have noticed that "outside" e-mails addressed to my wife go into her InBox correctly.
But this may not be true of all e-mails.
Also, after making some changes to my Mail prefs, I am now only getting 2 e-mails in the wrong box!
Note: I was reducing the choices for incoming mail servers. No smpt.mac.com. Only smpt.me.com.
John
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