Mail Rules not applying to Sent folder

I have rules set up to color code my e-mails. They work fine in all my mailboxes (Inbox, Trash, personal folders), but do not work properly when applied to my 'Sent' folder (the messages all turn orange). What's the problem?
I have Gmail being forwarded to the Apple Mail program using IMAP settings.

there is no problem. Mail rules work on incoming mail only. if you want Mail rules to apply to sent messages you need a 3rd party plugin. MailActOn
http://www.indev.ca/MailActOn.html
can do it.

Similar Messages

Sent mail occasionally not stored in sent folder

Hi,
we encountered weird problem with OS X server behaviour where user sent email via smtp server and it is not stored in his/her mailbox.
This issue is happening time to time I would say almost randomly.
Do you have any idea why this is happening and where is the sent mail?
I picked a case and gathered relevant logs:
Thank you in advance
Server OS 10.10.1 server 4.0.3
Amavis.log
Apr 1 17:10:28 smtp.server.tld /Applications/Server.app/Contents/ServerRoot/usr/bin/amavisd[99344]: (99344-14) ESMTP:[127.0.0.1]:10024 /Library/Server/Mail/Data/scanner/amavis/tmp/amavis-20150401T162847-99344-AfuMa tsy: <[email protected]> -> <[email protected]>,<[email protected]> SIZE=42753 Received: from smtp.server.tld ([127.0.0.1]) by localhost (smtp.server.tld [127.0.0.1]) (amavisd-new, port 10024) with ESMTP; Wed, 1 Apr 2015 17:10:28 +0200 (CEST)
Apr 1 17:10:28 smtp.server.tld /Applications/Server.app/Contents/ServerRoot/usr/bin/amavisd[99344]: (99344-14) Checking: JjUbZ6HVURz7 [31.7.245.146] <[email protected]> -> <[email protected]>,<[email protected]>
Apr 1 17:10:28 smtp.server.tld /Applications/Server.app/Contents/ServerRoot/usr/bin/amavisd[99344]: (99344-14) Open relay? Nonlocal recips but not originating: [email protected]
Apr 1 17:10:28 smtp.server.tld /Applications/Server.app/Contents/ServerRoot/usr/bin/amavisd[99344]: (99344-14) FWD from <[email protected]> -> <[email protected]>,<[email protected]>,BODY=7BIT 250 2.0.0 from MTA(smtp:[127.0.0.1]:10025): 250 2.0.0 Ok: queued as 920CA6DC5A3
Apr 1 17:10:28 smtp.server.tld /Applications/Server.app/Contents/ServerRoot/usr/bin/amavisd[99344]: (99344-14) Passed CLEAN {RelayedInbound,RelayedOpenRelay}, [31.7.245.146]:47116 [31.7.245.146] <[email protected]> -> <[email protected]>,<[email protected]>, Queue-ID: 1D4EE6DC589, Message-ID: <[email protected]>, mail_id: JjUbZ6HVURz7, Hits: 0.732, size: 42753, queued_as: 920CA6DC5A3, 493 ms
mail.log
Apr 1 17:10:28 smtp.server.tld postfix/smtp[1487]: 1D4EE6DC589: to=<[email protected]>, relay=127.0.0.1[127.0.0.1]:10024, delay=0.55, delays=0.03/0.02/0/0.49, dsn=2.0.0, status=sent (250 2.0.0 from MTA(smtp:[127.0.0.1]:10025): 250 2.0.0 Ok: queued as 920CA6DC5A3)
Apr 1 17:10:36 smtp.server.tld postfix/smtp[1493]: 920CA6DC5A3: to=<[email protected]>, relay=mail.receiverserver.com[11.22.33.44]:25, delay=7.4, delays=0.06/0.03/0.37/7, dsn=2.0.0, status=sent (250 OK id=1YdKHr-0006of-5z)
filter na 920CA6DC5A3
Apr 1 17:10:28 smtp.server.tld postfix/smtpd[1491]: 920CA6DC5A3: client=localhost[127.0.0.1]
Apr 1 17:10:28 smtp.server.tld postfix/cleanup[1486]: 920CA6DC5A3: message-id=<[email protected]>
Apr 1 17:10:28 smtp.server.tld postfix/qmgr[215]: 920CA6DC5A3: from=<[email protected]>, size=43163, nrcpt=2 (queue active)
Apr 1 17:10:28 smtp.server.tld postfix/smtp[1487]: 1D4EE6DC589: to=<[email protected]>, relay=127.0.0.1[127.0.0.1]:10024, delay=0.55, delays=0.03/0.02/0/0.49, dsn=2.0.0, status=sent (250 2.0.0 from MTA(smtp:[127.0.0.1]:10025): 250 2.0.0 Ok: queued as 920CA6DC5A3)
Apr 1 17:10:28 smtp.server.tld postfix/smtp[1487]: 1D4EE6DC589: to=<[email protected]>, relay=127.0.0.1[127.0.0.1]:10024, delay=0.55, delays=0.03/0.02/0/0.49, dsn=2.0.0, status=sent (250 2.0.0 from MTA(smtp:[127.0.0.1]:10025): 250 2.0.0 Ok: queued as 920CA6DC5A3)
Apr 1 17:10:28 smtp.server.tld postfix/pipe[1495]: 920CA6DC5A3: to=<[email protected]>, orig_to=<[email protected]>, relay=dovecot, delay=0.16, delays=0.06/0.01/0/0.1, dsn=2.0.0, status=sent (delivered via dovecot service)
Apr 1 17:10:36 smtp.server.tld postfix/smtp[1493]: 920CA6DC5A3: to=<[email protected]>, relay=mail.receiverserver.com[11.22.33.44]:25, delay=7.4, delays=0.06/0.03/0.37/7, dsn=2.0.0, status=sent (250 OK id=1YdKHr-0006of-5z)
Apr 1 17:10:36 smtp.server.tld postfix/qmgr[215]: 920CA6DC5A3: removed

I have a few users reporting the same problem. It is inconsistent and I have not found a way to reproduce it at will.
Our users have been BCC them selves so they have a copy to move to sent it if is not there.
They have also reported mail being copied to the Send and Drafts folders when they send it.
When they login from a different mail client the folders are the same. So I am assuming the problem is server side? Or at least the result is.
Is it the clients job to ask the server to move the mail from outbox to the sent folder?
I think this is where the problem is occurring.
We were looking at it this morning and moving mail around from Drafts to Trash and Sent. Mostly it moved around fine but there was one instance where we moved mail from Drafts to Trash.
We then quit and opened mail again (we waited until the activity window was empty)
The mail we moved to Trash was gone. But a new mail was in Drafts that had been sent earlier that morning. A copy was still in the Sent folder.
We could not reproduce this.
We also have roundcube but it is the mail.app clients that notice the problems. They are the majority so it is to be expected.
Clients OS X 10.10.2, mail.app 8.2
Server 4.0.3, OS X 10.10.2, Roundcube 1.0.3 (Topicdesk Roundcube Installer 1.0.3a)

Mail Rules Stopped Applying to Sent Messages Since October 15th 2013.

Has anyone had a similar experience, or has anyone some idea of what could be done to return the applicability of rules to sent items?
I'm using OS X's native mail client, Mail. I'm now on Mavericks but the rules that had been working for over a year suddenly stopped working on sent items on the 15th of October 2013 before I upgraded, when I was still running Mountain Lion, so it's not Mavericks' fault.
Thank you to anyone who takes the time to suggest any ideas they might have.

Thank you for the link - I had found and read that particular article while doing google research into the problem - it was only after I couldn't find a solution to (or even an explaination of) the problem that I posted this question - it's a very clear article though so I was happy to read it again.
I understand that people using Mail to handle their Gmail accounts do have all sorts of problems related, perhaps, to not having fully understood carefully researched workarounds that I remember reading and instigating for myself about 3+ years ago. As I said, this resulted in a setup that has had the flexibility to adapt itself flawlessly to my varing requirements since. Perhaps I was fortunate in this regard and I expect that, by striving to achieve my requirements by structuring mailboxes and rules to be as simple as possible, I avoided the vicissitudes that you and I have both read about.
I made no changes to my Gmail accounts, nor to Mail itself, that could have precipitated the cessation of my rules' influence on sent messages. I never use Gmail itself in fact - I only ever send and read through Mail.
I know I posted this question under the 'Mavericks' section but, as I tried to make clear, the problem was not caused by upgrading to Mavericks - it started before then. I had not tried any of the betas, nor did I knowingly install any upgrade of Mail prior to the change in behaviour (I upgrade manually).
In short, whilst I would not expect Mail to apply rules to messages sent directly with Gmail (since Mail would have to read them back in again through IMAP, successfully recognise them as 'sent' and then retrospectivly apply rules), I do expect it to be able to continue applying rules to its own sent messages.

Some sent mails do not appear in "sent"-folder

Dear fellow Apple enthusiasts,
can anybody please tell me whats going on?
Since Mac OS 10.7 (i am now on 10.8.2) i have constantly expierenced loss of sent mails.
Just now again I sent out an email from one of my IMAP accounts which does not show up in my "sent" folder.
Many do, but some are just not there, allthough they are being recieved by the person i sent them to.
I am ittle bit clueless, any ideas?
thanks

The following article segment doesn't apply to you directly, however, in it may be contained the solution to your problem...
http://www.macworld.com/article/1157846/mailgmail.html
Step 4: Fine-tune your Mail settings
Now that Gmail is all set, it’s time to tweak your Mail settings to be on their best behavior. Go to Mail -> Preferences, and select your Gmail account. Click on the Mailbox Behaviors tab and:
Enable Store Draft Messages On The Server if you want your drafts to be accessible in Gmail on the Web.
Make sure Store Sent Messages On The Server is checked, and that the Delete Sent Messages When popup menu is set to Never.
Enable Move Deleted Messages To The Trash Mailbox, but disable Store Deleted Messages On The Server. This is the other half of the feature we set up in step 3. Mail will create its own Trash folder that is stored locally on your Mac, but in Gmail on the Web, messages will be archived and searchable. Close the settings window and click Save to accept your changes.
Find your Gmail folders in Mail’s sidebar, unfurl the folder called [Gmail], and then select the Drafts subfolder. Then select Mailbox -> Use This Mailbox For -> Drafts.
Select the [Gmail] -> Sent Mail subfolder and choose Mailbox -> Use This Mailbox For -> Sent
Finally, select the [Gmail] -> Spam subfolder and select Mailbox -> Use This Mailbox For -> Junk. These last three actions ensure that Mail and Gmail are on the same page when it comes to which folders to use for storing these types of messages. If you use multiple Macs, be sure to go through these motions in Mail on each one.
Your Gmail account and Mail should now be humming along together about as in tune as they can, given their different approaches to handling e-mail.

Using Windows: Send to -- Mail recipient, msg is sent OK, but not saved in Sent folder, with err msg about it. Sending from within Thunderbird: msg saved OK.

When using Windows 8.1 context menu: Send to --> Mail recipient, message is sent OK, but not saved in Sent folder, with error massage: There was an error saving the message to Sent. Retry? (selecting Retry doesn't help).
Similar issue happens when I open a ".eml" file and Reply of Forward it.
When composing a new message from within Thunderbird, all is OK, including saving in the Sent folder.
Already tried:
Compacting the Sent folder.
Compacting all folders of the account.
Uninstall Thunderbird and install the latest version (31.6.0).

When using Windows 8.1 context menu: Send to --> Mail recipient, message is sent OK, but not saved in Sent folder, with error massage: There was an error saving the message to Sent. Retry? (selecting Retry doesn't help).
Similar issue happens when I open a ".eml" file and Reply of Forward it.
When composing a new message from within Thunderbird, all is OK, including saving in the Sent folder.
Already tried:
Compacting the Sent folder.
Compacting all folders of the account.
Uninstall Thunderbird and install the latest version (31.6.0).

Sent mail does not appear in sent mail folder

Hi. Odd problem. I have done a search for this but can't find an answer.
I have an IMAP account with PIPEX and mail will not display the sent messages.
Mail has 3 folders - Inbox, Sent, Trash.
IMAP account has 2 folders - INBOX and a sub folder sent-mail.
Inbox/INBOX syncs fine.
Nothing appears at all in Sent.
Sent messages sync ok, as (using finder) they appear in my library at myusername/library/mail/IMAP-(mylogin)/INBOX/sent-mail.imapmbox/Messages
For info, the inbox messages are stored at myusername/library/mail/IMAP-(mylogin)/INBOX.imapmbox/Messages.
For info again I have store sent messages on server selected in preferences (because I need to see them from another computer)
I have tried 'rebuild' several times on the inbox & the rebuild option is greyed out on the sent folder.
Can anyone help?
Thanks
Stringbag

Hi Stringbag.
This account requires INBOX to be put in Preferences > Accounts > Advanced > IMAP Path Prefix for Mail to handle it properly. Mailboxes on the server should not appear as subfolders of the account’s Inbox in Mail.
After having done that, Mail should be able to properly save sent messages on the server, but maybe in a mailbox different from where you want them to be stored. To fix that, select the desired folder in Mail, and do Mailbox > Use This Mailbox For > Sent.

Apple Mail Rules dont apply when mail is READ on other devices!

Hi,
I use IMAP settings on Apple Mail (v4.5) and also check my emails on the iPhone (iPhone also set up with IMAP). However if i have read an email on the iPhone then when i switch my computer on the incoming Apple Mail Rule that applies to that sender does not seem to work. It keeps the mail within my Inbox and does not transfer the mail/message to the desired folder.
However, if the same sender sends me an email which i do not read on the iPhone and then switch my Apple Mail ON, then the mail is automatically transferred to the desired folder.
It looks like the problem is only with READ mail and not UNREAD mail.
Is there a fix for this? There seems to be a lot of people having the same issue and was wondering if there is any work around on this?
Would really appreciate any help from anyone on this.
Regards,
Jay
PS: I recently moved from Outlook 2011 on MAC to Apple Mail as i heard is a far superior mail application and works smoothly. So far everything about Apple Mail has been correct, it is a fantastic app, however this Rule problem is pretty basic and surprised that Apple still has not fixed this.

Hi Glenn,
Many thanks for this. Unfortunately i dont have this facility on the server as we are using a simple opensource mail delivery and storage service, so the rules would have to be set up on the computer.
I was using Outlook 2011 and prior that was using Entourage 2008 and both worked well with the IMAP rules. Nothing was ommitted and everything READ or UNREAD was imported and the rules applied. It's only in Apple Mail that these rules dont seem to work.
Is there no other work around? No Apple Mail Add-Ins? I see quite a number of people complaining about the same problem and i'm surprise that Apple has not found a solution for this.
Anyway, thank you soo much for your reply. Much appreciated.
Regards,
Jay

Is there any way to have Mail automatically use our default "Sent" folder?

We are a small college, with a fair number of users who use Macs and iOS devices, and we run an IMAP mail server. By default, our accounts are configured with Sent, Trash, Drafts, and Junk folders. Apple's Mail.app insists on "Sent Messages" and "Deleted Messages" rather than "Sent" and "Trash".
We instruct our users to use the menu command Mailbox > Use This Mailbox For > commands to select our server's folders on their desktops, and on iOS to use the Settings > Mail > Account > Advanced, but this is tedious and annoying. Most users get it about half right, so that some devices use our default "Sent", and some use "Sent Messages". (This happens with Trash as well, but most users are not concerned if their Trash differs device to device.)
Is there any server setting that can hint to Mail.app that it should use "Sent" rather than "Sent Messages"?
Apple has a support document about this issue, "Mountain Lion Mail: If messages aren't stored where expected on the server" ( http://support.apple.com/kb/PH11810 ).
However, that doc (and the similar one for Snow Leopard) merely says, "When Mail stores messages on the server, it looks for specific mailboxes, by name, in which to put the messages. If Mail doesn’t find those mailboxes on the server, it tries to create them on the server or, failing that, on your Mac."
The document does not specify what the "specific mailboxes" are, and certainly does not suggest that there is any way to have it cooperate better with our server, but perhaps there is a way?
(If I was trying to be a good IMAP client, I might look for any of "Sent", "Sent Messages", or "Sent Items", and use what I found before going to the next step of creating my own folder. Hard to imagine that any IMAP account would be initially configured without some "Sent" folder, so why not try to discover what the user has before pig-headly making your own.)

Unfortunately, I have not found a consise way to explain this to the general user, just a huge wall of text to work around something that Apple got wrong the first time they created an IMAP client, and has stubbornly persited with. Here's our documentation for this silly problem:
Special Folders on IMAP
The basic idea is that all IMAP mail programs keep all your mail on our server, so that, e.g. when you read or reply to a message, all of your devices can then show that message as read and replied to.
By convention, each IMAP program treats a few folders on the server as "Special", such as a "Trash" folder, that deleted messages get moved to, and a "Sent" folder, where each message you send gets copied. When they all pick the same special folders, all of your devices will show the same view of your mail. However, if different devices use different server folders for their "special" Sent folder, then the mail from these two devices will wind up in two different places, and be harder to find.
Unfortunately, Apple's Mail programs are particularly obscure and obtuse in the way they treat these folders: They show their special Sent and Trash folders on screen with the obvious names "Sent" and "Trash", but secretly, under the covers, they insist on using folders named, "Sent Messages" and "Deleted Messages" instead. Even if the server already has perfectly usable "Sent" and "Trash" folders, Apple clients will ignore them and create their own special case "special" folders.
If you only ever use Apple devices to look at your IMAP mail, you might never even notice their deception. But, if you sometimes use another mail client, such as webmail, you will encounter the confusing truth: When we created your account for the very first time, we add a "Sent" folder (actually named "Sent") and a Trash folder, named "Trash", and this is what everything except Apple's mail will use by default, because those folders are already their the first time the client connects to your account. However, even though Apple shows your special sent folder at the top of the list, with a paper-airplane icon, and labels it "Sent", in fact they ignore the existing "Sent" folder and make and use their own "Sent Messages."
SO, if you send some mail from webmail, it will be in your actual "Sent" folder, whereas if you send it from an Apple mail program, it will be put into your "Sent Messages" folder. If you look into either "Sent" special folder, you'll only find part of your previously sent mail.
Similarly for Trash, though most users find it more problematic to have two different Sent collections than to have multiple trash buckets.
To unify things, you can either set your non-Apple mail programs to use "Sent Messages" and "Deleted Items"; OR, you can set all of your Apple devices to use "Sent" and "Trash". Doesn't really matter which way you go, though if a majority of your devices are doing it a particular way, you should change the non-matching devices to agree with the majority.
(All clear so far? Why did Apple make this so hard? It would have been utterly simple for them to check for an existing "Sent" folder, and to use one if there is one, rather than to always stubbornly create and use a new "Sent Messages" folder. Then, they add to the problem by pretending that their new "Sent Messages" folder is really just named "Sent". Stupidity all the way down.)
Anyways, to find out what the majority of your devices are doing, check them each to see which of the "sent" folders shows up in the "normal" list of folders rather than in the "special" location, that is, what folder name is in the list at the bottom of the folder area, rather than up at the special "Sent" icon, (because the special one will always be labeled "Sent", not matter what the actual folder name is).
For example, say that on all-but-one of your mail setups, you see a "Sent Messages" folder down in the normal list, and on the other device, you see "Sent" down in the normal list.
In that case, you'd want to set the "different" device to make the folder named "Sent" be the special one, instead of the "Sent Messages" that it was currently using.
Conversely, if all but one showed "Sent" down in the regular folder area, and only one showed "Sent Messages", then you'd want to make "Sent Messages" the special folder on the odd device.
Once you have decided, see the specific sections below for the procedure to set the "special" folders for Apple's Mail.app on a Mac, Apple's Mail on an iPhone/Pad/Pod, or for RoundCube webmail, or for Thunderbird.
Once you have every device using the same sent folder, then you can move any messages from the "extra" version of the folder into your special folder, and then you can delete the extra folder. (If you delete this extra folder and it later re-appears, then it means one of your mail programs is still using it as its "special" folder, and recreating it.)
Similarly for Trash, though probably you could delete the extra trash folder without moving the files, because they are trash.
Here are the details for changing the Special Mail Folders on the systems we use:
A) iPhone, iPad, iPod:
As a first step, use Settings > Mail to set your device to read your email account, then open the Mail program so that it will read the list of all of your folders from the mail server. After that, go back to Settings > Mail to make sure it is using the desired special mailboxes on the server.
Select your IMAP account in the settings tool, and then press the button for "Advanced" settings, and find the list of special mailboxes, e.g. Sent, Trash, Drafts. For each, scroll through the list of folders on the server to choose the folder you wish to use for that function.
Note: iPhones/Pads/Pods also can be set to keep sent mail locally on the device. This is a spectacularly stupid choice for normal IMAP, as none of your other devices will be able to see the messages you send from your phone.
B) Mail.app on Mac desktops and laptops:
Set up mail so that it reads your messages and folders from the mail server.
Select the "Sent" folder that you wish to use in the list of folders at the lower left of the mail window. (On newer Macs, the folders may be hidden by default. Use the "View > Show Folder List" menu command to display them if necessary.)
Use the menu command "Mailbox > Use This Mailbox For > Sent" to specify that the selected mail box is the special folder for sent mail, and similarly for your Trash, Junk, or Drafts folders.
C) RoundCube Webmail (with the standard skin):
Login to your webmail site , and select the "Settings" icon in the upper right of the window, which has a "Gear" icon. This will display a "Settings" panel with buttons for "Preferences", "Folders", and "Identities" settings. When you first open the Settings panel, the "Section" panel shows a row of buttons for different Preferences.
Click "Special Folders" in the "Section" list to open a list of "Drafts", "Sent", "Junk", and "Trash". Each special folder is followed by a menu of all your server folders. Select the server folder to use for each special folder.
D): Thunderbird:
After you have set up your connection to your IMAP account, click "Get Mail" to fetch your existing mail and list of folders on the server.
Next, select the menu command "Options > Account Settings…" (Note that on current versions of Thunderbird, the default menu drops down from an icon of three horizontal bars, in the upper right corner of the mail window. You can use the Options command in this menu to display a menu bar at the top of the Thunderbird window if you wish. With the full menu, the menu command to access the special folders settings is "Tools > Account Settings…"
Select "Copies and Folders" in the list at the left of the Account Settings window. This panel has a section for Sent mail, Archives, Drafts, and Templates. Select "Junk Settings" in the list at left to specify the location of the Junk special folder.
For each special folder, the default choice is the the folder on the server with the "typical" name, e.g. "Sent" for sent, and "Trash" for trash. To use a different name, select the "Other:" option for the folder, and then choose the desired folder from the list of folders on the server.
Oof! That's a lot of explaining for a issue that Apple should have gotten right in the first place, or at least should have fixed in their next several tries. It would not break any existing functionality if they merely used whatever folder the server had created, and only made their own if there was none.

Sent mail does not appear in sent mailbox after sending

Sent mail does not appear in sent mailbox after sending

From reports on this site, Yahoo mail doesn't work reliably with Mail. The following steps may help.
Quit Mail. Force quit if necessary.
Back up all data. That means you know you can restore the Mail database, no matter what happens.
Triple-click the line below on this page to select it:
~/Library/Mail/V2/MailData/Envelope Index
Copy the selected text to the Clipboard (command-C). In the Finder, select
Go ▹ Go to Folder
from the menu bar. Paste into the box that opens (command-V), then press return.
A Finder window will open with a file selected. Move the selected file to the Desktop, leaving the window open. Other files in the folder may have names that begin with "Envelope Index". Move those files, if any, to the Trash.
Log out and log back in. Relaunch Mail. It should prompt you to re-import your messages. You may get a warning that the index is corrupt and that Mail has to quit. Click OK.
Test. If Mail now works as expected, you can delete the file you moved to the Desktop. Otherwise, post your results.

Why my sent emails do not appear in Sent Folder?

why my sent emails do not appear in Sent Folder?

Are you using the Mail Ap which is apart of the Mac OS?
Are you using an Email linked to the Mail AP, I.E. Gmail, Yahoo?
I have noticed this issue with my Yahoo Account. Certain sent items will only be viewable on the device I sent the Email on. When I log in to my email from my Web Browser all sent mail is there. This is as far I know... I think there is something with Icloud in my suspicion will resolve this.

Nokia PC Suite - Message not save in "Sent" folder...

If you are using "Nokia Communication Center" in "Nokia PC Suite" than observe while sending the message that it will not save in "sent" folder. can anybody help me out?

Hi Antonio,
Saving the mesage means writing that e-mail in the senders "sent item" folder in the mailbox. Thus make sure that the users mail server name and user and password is correct for the system Exchange.
Also check SAP Note 738965.
Also there is this this specific port that should be open on the SMTP server for the mail to be saved in the "sent items" folder. I dont remember what port is it. Will try to figure out and let you know.
Also make sure that your Exchange transport has the sent items folder name.
Akhilesh
Using telnet check that the SMTP server can be reached on port 25. If not then there is no way you can save the messages in the sent items folder using the collaboration tools.
Message was edited by: Akhilesh Mahto

2 of my 3 accounts do not have a sent folder and I cannot find them.

I have 3 email accounts and I just found out that 2 of them do not have a sent folder and I can not figure out how to get them. All 3 accounts send and receive mail without problems. I am using Thunderbird 24.4.0 on Windows 7. The Copies & Folders section of Account Settings seem to be set up properly (one account works and the others do not using there own email addresses).

Thank you for your help, but a "possible" and a "maybe" for an answer does not help me find or get my sent folders for my accounts.
I had sent folders on all of my accounts in Thunderbird before, in a way earlier version.

Sent email and it's not in my sent folder

I wrote an email, clicked send and it sent, but it is not in my sent folder. My settings are to save in sent folder. Any ideas why

I called the 800 Apple SOS number, and was referred to a higher level tech. He was helpful, though it took several tries, and call backs, ..he had not heard this before.
Basically:
1. Be sure you have backed up your mail.
2. If all your saved mail is in folders (folders you have put ail I after you answered or just b/c you saved it...historical stuff) on your machine (not just on line), and,
3. You have not set your email to delete on the server right away (for example you don't delete your gmail or other mail for 30-days)...
4. You should be able to delete (-) the account and then add (+) it back, with all your mail there.
If you are on an iPad, you might think of it as if you got a new iPad, and needed to set up your account from scratch.
NOTE: most of my (wife's...this is her Mac Book Pro) important mail is on an exchange server for work. What happens when you deal with your email directly, online with that kind of server may also tell you something about how the problem might be solved. In other words, try and go to the Exchange server for your company.)
ALSO: this happened when I upgraded her computer to Maverick OS. So I have been fearful to upgrade mine..
AGAIN: With all this in mind to help you coach the tech person... I STRONGLY suggest you call the 800# on Apple's support page.

I have advised my icloud mail to NOT SAVE my sent messages. However, it continues to SAVE ALL SENT MESSAGES. How do I get it to stop saving them?

I want icloud to stop saving my SENT messages in my SENT folder. I have NOT checked the SENT folder - but it continues to save the sent messages. Alas, how to stop it?

The iTunes sync process does not include email account mailboxes and messages.
If the account is a POP account, all received messages tha remain on the server will be downloaded as new and unread messages. Messages in the account's Sent and Trash mailboxes will not be available since these mailboxes are not stored on the server with a POP account.
If the account is an IMAP account and you were storing the account's Sent and Deleted mailboxes on the server with the account settings on your iPhone, messages in all server stored mailboxes will be available again but must be re-downloaded which will occur when a server stored mailbox is selected.
Not sure why the apps in your iTunes library that were not selected under the Apps tab for your iPhone sync preferences with iTunes and were not on your iPhone were selected and transferred, but the apps can be removed by deselecting the apps under the Apps tab for your iPhone sync preferences with iTunes followed by a sync.

Os x lion mail does not save icloud sent email with attachment

os x lion mail does not save icloud sent email with attachment... are there people who experience the same problem? i was with Apple Support via chat and he could not resolve the problem. I was given a phone number to call, i assume it's tech support for OS X or Mail but I did not have time to be on the phone for a long time... thank you

I finally fixed it! I verified and repaired disk permissions on my Mac... how come the Apple Tech Guy didn't know that???!!!! Shocking

Mail Rules not applying to Sent folder

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