Mail running extremely slow in yosemite
I upgraded to Yosemite and my mail program is running extremely slow (moving from one mailbox to another or deleting, etc.). Does anyone know of a fix?
Hi Linc,
I am using iMac [OS X Yosemite V. 10.10.2] and using Mail app for my email account via Outlook 365 office [Exchange].
Suddenly today, when I send an email, a new folder pop-up under Outbox folder named "on my mac" and the email stays in this folder for at least 15-30 minutes before it goes, and once it's being sent, my "sent folder" doesn't update the sent emails. I have repeated many test emails and run connection doctor but nothing happened!
I did the following steps, non of them worked:
1. Deleted the account and re-created it over 3 times.
2. Restarted the machine.
3. Signed out from iCloud.
4. Moved out com.apple.mail.plist folder while creating the account again.
5. Moved out com.apple.mailServiceAgent.plist folder.
6. Changed the internal & external ports to 25, 465 & 587.
7. Rebuilding.
8. Deleted Cache.db
9. Checked & unchecked "Automatically detect and maintain account settings".
10. Checked & unchecked "Use SSL".
However, I run test emails on MS Outlook app and it worked perfectly, which means that the exchange service is working.
Your help is highly appreciated.
Baz
P.S. Attached some screenshots of my journey!
Similar Messages
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Everything running extremely slow, cannot send mail
My MacBook Pro (2009) is running extremely slow. I used Disk Utilities and verified and repaired permissions, only 2 found. Everything launches so very slow. Spinning beach ball is there forever. webpages take forever to load and applications take forever to start. Mail is very slow and it appears I cant send mail?????
Hi Linc,
I am using iMac [OS X Yosemite V. 10.10.2] and using Mail app for my email account via Outlook 365 office [Exchange].
Suddenly today, when I send an email, a new folder pop-up under Outbox folder named "on my mac" and the email stays in this folder for at least 15-30 minutes before it goes, and once it's being sent, my "sent folder" doesn't update the sent emails. I have repeated many test emails and run connection doctor but nothing happened!
I did the following steps, non of them worked:
1. Deleted the account and re-created it over 3 times.
2. Restarted the machine.
3. Signed out from iCloud.
4. Moved out com.apple.mail.plist folder while creating the account again.
5. Moved out com.apple.mailServiceAgent.plist folder.
6. Changed the internal & external ports to 25, 465 & 587.
7. Rebuilding.
8. Deleted Cache.db
9. Checked & unchecked "Automatically detect and maintain account settings".
10. Checked & unchecked "Use SSL".
However, I run test emails on MS Outlook app and it worked perfectly, which means that the exchange service is working.
Your help is highly appreciated.
Baz
P.S. Attached some screenshots of my journey! -
Macbook Pro running extremely slow since updating to Yosemite
Hello All,
I am new to the community and I'm hoping your pooled expertise can assist me with my issues. I went ahead and posted the results of my diagnostic scan below. My main concerns are that my Macbook Pro is now extremely slow after OSX updates. Also, laptop is running extremely hot to touch. I have mentioned other ongoing issues. I offer thanks in advance for any assistance.
Problem description:
Macbook Pro 13":
Purchased in mid-2010.
Most Recent Issue (Main Concern):
(1) I recently updated OS X from Mountain Lion to Maverick. Computer began running extremely slow and “jerky.”
(1.1) Shortly after this I updated to OS X Yosemite. Computer runs, and types, even slower than before.
Ongoing Issues (Greater than one year):
(1) Extremely short battery life (may last two hours on full charge)
(2) Macbook runs extremely hot to touch (fan runs continuously but can’t begin to keep it cool)
(3) SD Card reader doesn't recognize/open an SD card when inserted.
Lex Cschellings Requested the Following:
No obvious elements in the list.
This may well be a dying disk and/or a very bad battery.
Do following:
make a new etrecheck list and in the problem description put what Applications->Utilities->SystemInformation says about the battery (under the Power heading in the left panel): give cycle count and battery condition.
Then post the link in a new thread.
In the meantime the crash report is probably a French Dictionary issue (font? garcon garçon) you have installed, uninstall that and see if it happens again.
Lex
Battery Information is as follows:
Battery Information:
Model Information:
Serial Number: W00324SYZD3LA
Manufacturer: SMP
Device Name: bq20z451
Pack Lot Code: 0
PCB Lot Code: 0
Firmware Version: 201
Hardware Revision: 000a
Cell Revision: 165
Charge Information:
Charge Remaining (mAh): 3205
Fully Charged: No
Charging: No
Full Charge Capacity (mAh): 4350
Health Information:
Cycle Count: 987
Condition: Normal
Battery Installed: Yes
Amperage (mA): -2489
Voltage (mV): 11143
EtreCheck version: 2.1.5 (108)
Report generated January 4, 2015 at 11:09:57 PM CST
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2010) (Verified)
MacBook Pro - model: MacBookPro7,1
1 2.4 GHz Intel Core 2 Duo CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1067 MHz ok
BANK 1/DIMM0
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
NVIDIA GeForce 320M - VRAM: 256 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: one day 1:57:26
Disk Information: ℹ️
ST9250315ASG disk0 : (250.06 GB)
EFI (disk0s1) <not mounted> : 210 MB
Untitled (disk0s2) / : 249.20 GB (85.96 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
MATSHITADVD-R UJ-898
USB Information: ℹ️
Apple Internal Memory Card Reader
Apple Inc. Built-in iSight
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Apple Inc. Apple Internal Keyboard / Trackpad
Gatekeeper: ℹ️
Mac App Store and identified developers
Problem System Launch Agents: ℹ️
[killed] com.apple.CallHistoryPluginHelper.plist
[killed] com.apple.coreservices.appleid.authentication.plist
[killed] com.apple.sbd.plist
[killed] com.apple.spindump_agent.plist
4 processes killed due to memory pressure
Problem System Launch Daemons: ℹ️
[killed] com.apple.AssetCacheLocatorService.plist
[killed] com.apple.ctkd.plist
[killed] com.apple.icloud.findmydeviced.plist
[killed] com.apple.ifdreader.plist
[killed] com.apple.MobileFileIntegrity.plist
[killed] com.apple.nehelper.plist
[killed] com.apple.softwareupdate_download_service.plist
[killed] com.apple.softwareupdated.plist
[killed] com.apple.tccd.system.plist
[killed] com.apple.wdhelper.plist
[killed] com.apple.xpc.smd.plist
11 processes killed due to memory pressure
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Support]
[running] com.google.Chrome.framework.plist [Support]
[loaded] com.google.keystone.agent.plist [Support]
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Google Drive Application (/Applications/Google Drive.app)
AdobeResourceSynchronizer ApplicationHidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
Dropbox Application (/Applications/Dropbox.app)
Internet Plug-ins: ℹ️
Flip4Mac WMV Plugin: Version: 2.4.4.2 [Support]
FlashPlayer-10.6: Version: 15.0.0.246 - SDK 10.6 [Support]
Default Browser: Version: 600 - SDK 10.10
AdobePDFViewerNPAPI: Version: 10.1.7 [Support]
AdobePDFViewer: Version: 10.1.7 [Support]
Flash Player: Version: 15.0.0.246 - SDK 10.6 Mismatch! Adobe recommends 16.0.0.235
QuickTime Plugin: Version: 7.7.3
OfficeLiveBrowserPlugin: Version: 12.3.6 [Support]
Google Earth Web Plug-in: Version: 7.0 [Support]
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Support]
iPhotoPhotocast: Version: 7.0
3rd Party Preference Panes: ℹ️
Flash Player [Support]
Flip4Mac WMV [Support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
6% ARM
5% Google Chrome
2% launchservicesd
0% AppleSpell
0% WindowServer
Top Processes by Memory: ℹ️
90 MB Google Chrome
38 MB Google Chrome Helper
21 MB mds
17 MB WindowServer
17 MB System Information
Virtual Memory Information: ℹ️
25 MB Free RAM
952 MB Active RAM
944 MB Inactive RAM
578 MB Wired RAM
9.26 GB Page-ins
278 MB Page-outs
Diagnostics Information: ℹ️
Jan 3, 2015, 09:13:10 PM Self test - passedLex,
I'm not sure if I did this correctly, or if posting this is what you meant, but here is the DriveDX Health report.
### SYSTEM INFORMATION ###
Report Timestamp : January 6, 2015 3:09:15 PM CST
Report Timestamp (ISO 8601 format) : 2015-01-06T15:09:15
Application Name : DriveDx
Application Version : 1.3.0.444
App SubBuild : 0
Application Edition : 1
DriveDx Knowledge Base Revision : 1/1
Computer Name : <BLOCKED>
Host Name : <BLOCKED>
IP Address : <BLOCKED>
Computer Model : MacBookPro7,1
OS Boot Time : 2015-01-06T13:54:46
Time Since Boot : 01h 14m 29s
OS Name : Mac OS X
OS Version : 10.10.1
OS Build : 14B25
OS Kernel Version : Darwin 14.0.0
ATA Command Support Tolerance : verypermissive
N of drives with S.M.A.R.T support : 1
### DRIVE 1 OF 1 ###
Last Checked : January 6, 2015 2:59:53 PM CST
Last Checked (ISO 8601 format) : 2015-01-06T14:59:53
Advanced SMART Status : OK
Overall Health Rating : GOOD 100%
Overall Performance Rating : GOOD 100%
Issues found : 2
Serial Number : 5VCK3CCN
WWN Id : 5 000c50 029e6a4c3
Volumes : Untitled
Device Path : /dev/disk0
Total Capacity : 250.1 GB (250,059,350,016 Bytes)
Model Family : Seagate Momentus 5400.6
Model : ST9250315ASG
Firmware Version : 0008APM2
Drive Type : HDD 5400 rpm
Power On Time : 7,694 hours (10 months 20 days 14 hours)
Power Cycles Count : 4,772
Current Power Cycle Time : 1.2 hours
=== DEVICE CAPABILITIES ===
S.M.A.R.T. support enabled : yes
DriveDx Active Diagnostic Config : Seagate HDDs config [hdd.seagate]
Sector Logical Size : 512
Sector Physical Size : 512
Physical Interconnect : SATA
Removable : no
Ejectable : no
ATA Version : ATA8-ACS T13/1699-D revision 4
SATA Version : SATA 2.6, 1.5 Gb/s
Attributes Data Structure Revision : 10
SMART Command Transport (SCT) flags : 0x103f
SCT Status supported : yes
SCT Feature Control supported : yes
SCT Data Table supported : yes
Error logging capabilities : 0x1
Self-tests supported : yes
Offline Data Collection capabilities : 0x73
Offline Data Collection status : 0x0
Auto Offline Data Collection flags : 0x0
Bay # : 1
I/O Path : IOService:/AppleACPIPlatformExpert/PCI0@0/AppleACPIPCI/SATA@A/AppleMCP89AHCI/PR T0@0/IOAHCIDevice@0/AppleAHCIDiskDriver/IOAHCIBlockStorageDevice
[Known device ]: yes
[Drive State Flags ]: 0xc0000000
[Last State Change Timestamp ]: 2015-01-06T14:52:48
[Last State Change Flags ]: 0x40000000
[Last State Change Diff Flags ]: 0x1
=== CURRENT POWER CYCLE STATISTICS ===
Data Read : 2.2 GB
Data Written : 768.4 MB
Data Read/Write Ratio : 2.91
Average Throughput (Read) : 2.6 MB/s
Average Throughput (Write) : 865.2 KB/s
Operations (Read) : 43,921
Operations (Write) : 28,114
Operations Read/Write Ratio : 1
Throughput per operation (Read) : 52.2 KB/Op
Throughput per operation (Write) : 28.0 KB/Op
Latency Time (Read) : 0 ns
Latency Time (Write) : 0 ns
Retries (Read) : 0
Retries (Write) : 0
Errors (Read) : 0
Errors (Write) : 0
=== PROBLEMS SUMMARY ===
Failed Indicators (life-span / pre-fail) : 0 (0 / 0)
Failing Indicators (life-span / pre-fail) : 0 (0 / 0)
Warnings (life-span / pre-fail) : 2 (2 / 0)
Recently failed Self-tests (Short / Full) : 0 (0 / 0)
I/O Errors Count : 0 (0 / 0)
Time in Under temperature : 0 minutes
Time in Over temperature : 0 minutes
=== IMPORTANT HEALTH INDICATORS ===
ID NAME RAW VALUE STATUS
5 Reallocated Sector Count 0 100% OK
197 Current Pending Sectors Count 0 100% OK
198 Offline Uncorrectable Sector Count 0 100% OK
199 UDMA CRC Error Count 20,154 100% Warning
=== TEMPERATURE INFORMATION (CELSIUS) ===
Current Temperature : 31
Power Cycle Min Temperature : 29
Power Cycle Max Temperature : 34
Lifetime Min Temperature : 0
Lifetime Max Temperature : 46
Recommended Min Temperature : 3
Recommended Max Temperature : 62
Temperature Min Limit : 0
Temperature Max Limit : 65
=== DRIVE HEALTH INDICATORS ===
ID | NAME | TYPE | UPDATE | RAW VALUE | VALUE | THRESHOLD | WORST | STATUS
1 Raw Read Error Rate Life-span online 0x173A0E 120 6 99 100% OK
3 Spin Up Time Pre-fail online 0 100 0 99 100% OK
4 Start Stop Count Life-span online 5,034 96 20 96 95.0% OK
5 Reallocated Sector Count Pre-fail online 0 100 36 100 100% OK
7 Seek Error Rate Pre-fail online 0x5391F35 79 30 60 100% OK
9 Power On Hours Life-span online 7,694 92 0 92 92.0% OK
10 Spin Retry Count Pre-fail online 0 100 97 100 100% OK
12 Power Cycle Count Life-span online 4,772 96 20 96 95.0% OK
184 End-to-End Error Life-span online 0 100 99 100 100% OK
187 Reported Uncorrect Life-span online 0 100 0 100 100% OK
188 Command Timeout Life-span online 0x500050192 100 0 94 100% OK
189 High Fly Writes Life-span online 0 100 0 100 100% OK
190 Airflow Temperature Celsius Life-span online 31 69 45 56 43.6% OK
191 G-Sense Error Rate Life-span online 239 100 0 100 100% OK
192 Power-Off Retract Count Life-span online 3,162 99 0 99 99.0% OK
193 Load Cycle Count Life-span online 720,544 1 0 1 1.0% Warning
194 Temperature (Celsius) Life-span online 31 31 0 44 31.0% OK
195 Hardware ECC Recovered Life-span online 0x173A0E 50 0 43 50.0% OK
197 Current Pending Sectors Count Life-span online 0 100 0 100 100% OK
198 Offline Uncorrectable Sector Count Life-span offline 0 100 0 100 100% OK
199 UDMA CRC Error Count Life-span online 20,154 200 0 199 100% Warning
254 Free Fall Sensor Life-span online 2,441 1 0 1 100% OK
=== DRIVE ERROR LOG ===
error log is empty
=== DRIVE SELF-TEST LOG ===
# | LIFETIME (H) | TEST TYPE | PROGRESS | STATUS | LBA of 1st error
1 7694 Short offline 100% Completed without error - -
Yosemite running extremely slow
Yosemite running extremely slow on Macbook pro since I have updated. Please lend a hand if possible. Thanks!
EtreCheck version: 2.1.5 (108)
Report generated December 29, 2014 at 10:50:43 AM EST
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
MacBook Pro (15-inch, Early 2011) (Verified)
MacBook Pro - model: MacBookPro8,2
1 2.2 GHz Intel Core i7 CPU: 4-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1440 x 900
AMD Radeon HD 6750M - VRAM: 1024 MB
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: one day 22:28:46
Disk Information: ℹ️
TOSHIBA MK7559GSXF disk0 : (750.16 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 748.93 GB (434.21 GB free)
Core Storage: disk0s2 749.30 GB Online
MATSHITADVD-R UJ-898
USB Information: ℹ️
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. FaceTime HD Camera (Built-in)
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Configuration files: ℹ️
/etc/hosts - Count: 15
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/StartupItems/M-Audio PCI Audio Helper
[not loaded] com.midiman.driver.MAudioDelta (2.0.8) [Support]
[not loaded] com.midiman.driver.MAudioDeltaHT (2.0.8) [Support]
/System/Library/Extensions
[not loaded] at.obdev.nke.LittleSnitch (2.5.3) [Support]
[not loaded] com.avid.usb.mboxmini.driver (1.0.5) [Support]
[loaded] com.digidesign.iokit.DigiDal (9.0.2f4) [Support]
[not loaded] com.digidesign.mbox2.boot.driver (9.0f4) [Support]
[not loaded] com.digidesign.mbox2.driver (9.0f4) [Support]
[not loaded] com.maudio.usb.prokeyssono88.driver (1.8) [Support]
[not loaded] com.novationmusic.driver.usb.audio (2.3) [Support]
[not loaded] com.numark.ns6.usb (2.1.18 - SDK 10.7) [Support]
[not loaded] com.numark.ns7.usb (2.1.18 - SDK 10.7) [Support]
[not loaded] com.numark.v7.usb (2.1.18 - SDK 10.7) [Support]
[not loaded] com.paceap.kext.pacesupport.master (5.7.2) [Support]
[not loaded] com.pctools.iantivirus.kfs (1.0.1) [Support]
[not loaded] com.ploytec.xonedx.usb (2.0.2) [Support]
[not loaded] com.seagate.driver.PowSecDriverCore (5.2.3 - SDK 10.4) [Support]
[loaded] com.silex.driver.sxuptp (1.5.1) [Support]
[not loaded] shinco.JoyeTechType00 (1 - SDK 10.0) [Support]
/System/Library/Extensions/NumarkNS6Audio.kext/Contents/PlugIns
[not loaded] com.numark.ns6.usb_TIGER (2.1.18 - SDK 10.4) [Support]
/System/Library/Extensions/NumarkNS7Audio.kext/Contents/PlugIns
[not loaded] com.numark.ns7.usb_TIGER (2.1.18 - SDK 10.4) [Support]
/System/Library/Extensions/NumarkV7Audio.kext/Contents/PlugIns
[not loaded] com.numark.V7.usb_TIGER (2.1.18 - SDK 10.4) [Support]
/System/Library/Extensions/PACESupportFamily.kext/Contents/PlugIns
[not loaded] com.paceap.kext.pacesupport.leopard (5.7.2) [Support]
[not loaded] com.paceap.kext.pacesupport.panther (5.7.2) [Support]
[loaded] com.paceap.kext.pacesupport.snowleopard (5.7.2) [Support]
[not loaded] com.paceap.kext.pacesupport.tiger (5.7.2) [Support]
/System/Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns
[not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.2.3 - SDK 10.4) [Support]
[not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.2.3 - SDK 10.5) [Support]
[not loaded] com.seagate.driver.SeagateDriveIcons (5.2.3 - SDK 10.4) [Support]
/System/Library/Extensions/XONE_DX.kext/Contents/PlugIns
[not loaded] com.ploytec.xonedx.usb_TIGER (2.0.2) [Support]
Startup Items: ℹ️
Digidesign Mbox 2: Path: /Library/StartupItems/Digidesign Mbox 2
DigidesignLoader: Path: /Library/StartupItems/DigidesignLoader
M-Audio PCI Audio Helper: Path: /Library/StartupItems/M-Audio PCI Audio Helper
PACESupport: Path: /Library/StartupItems/PACESupport
Startup items are obsolete in OS X Yosemite
Problem System Launch Agents: ℹ️
[killed] com.apple.CallHistoryPluginHelper.plist
[killed] com.apple.coreservices.appleid.authentication.plist
[killed] com.apple.icloud.fmfd.plist
[killed] com.apple.rcd.plist
[killed] com.apple.scopedbookmarkagent.xpc.plist
[killed] com.apple.telephonyutilities.callservicesd.plist
6 processes killed due to memory pressure
Problem System Launch Daemons: ℹ️
[killed] com.apple.ctkd.plist
[killed] com.apple.GSSCred.plist
[killed] com.apple.ifdreader.plist
[killed] com.apple.nehelper.plist
[killed] com.apple.periodic-weekly.plist
[killed] com.apple.softwareupdate_download_service.plist
[killed] com.apple.tccd.system.plist
[killed] com.apple.wdhelper.plist
8 processes killed due to memory pressure
Launch Agents: ℹ️
[invalid?] at.obdev.LittleSnitchNetworkMonitor.plist [Support]
[invalid?] at.obdev.LittleSnitchUIAgent.plist [Support]
[not loaded] com.adobe.AAM.Updater-1.0.plist [Support]
[running] com.Affinegy.InstaLANa.plist [Support]
[running] com.avid.mboxmini.helper.plist [Support]
[loaded] com.divx.dms.agent.plist [Support]
[loaded] com.divx.update.agent.plist [Support]
[running] com.sony.BloggieSoftware.AutoRun.plist [Support]
Launch Daemons: ℹ️
[invalid?] at.obdev.littlesnitchd.plist [Support]
[loaded] com.adobe.fpsaud.plist [Support]
[invalid?] com.adobe.SwitchBoard.plist [Support]
[loaded] com.microsoft.office.licensing.helper.plist [Support]
[running] com.paceap.eden.licensed.plist [Support]
[loaded] com.sonycorporation.BloggieInstallerAgent.plist [Support]
[running] hdjsd.plist [Support]
[loaded] org.firebird.gds.plist [Support]
[loaded] PACESupport.plist [Support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Support]
[failed] com.facebook.videochat.[redacted].plist [Support]
[failed] com.facebook.videochat.[redacted].plist [Support]
[loaded] com.google.keystone.agent.plist [Support]
[invalid?] com.zeobit.MacKeeper.Helper.plist [Support]
User Login Items: ℹ️
iTunesHelper UNKNOWNHidden (missing value)
GrowlHelperApp Application (/Library/PreferencePanes/Growl.prefPane/Contents/Resources/GrowlHelperApp.app)
MediaLinkHelper ApplicationHidden (/Users/richardford/Library/PreferencePanes/MediaLink.prefPane/Contents/Resourc es/MediaLinkHelper.app)
smcFanControl Application (/Users/richardford/Downloads/smcFanControl_2_3/smcFanControl.app)
Belkin Router Monitor UNKNOWN (missing value)
Music Manager UNKNOWNHidden (missing value)
Android File Transfer Agent Application (/Users/richardford/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app)
uTorrent Application (/Applications/uTorrent.app)
iAntiVirus ApplicationHidden (/Applications/iAntiVirus/iAntiVirus.app)
Internet Plug-ins: ℹ️
OVSHelper: Version: 1.1 [Support]
Default Browser: Version: 600 - SDK 10.10
Flip4Mac WMV Plugin: Version: 2.3.8.1 [Support]
AdobePDFViewerNPAPI: Version: 10.1.8 [Support]
FlashPlayer-10.6: Version: 16.0.0.235 - SDK 10.6 [Support]
DivX Web Player: Version: 3.1.0.13 - SDK 10.5 [Support]
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Support]
Flash Player: Version: 16.0.0.235 - SDK 10.6 [Support]
QuickTime Plugin: Version: 7.7.3
iPhotoPhotocast: Version: 7.0 - SDK 10.7
SharePointBrowserPlugin: Version: 14.1.0 [Support]
AdobePDFViewer: Version: 10.1.8 [Support]
WidevineMediaOptimizer: Version: 6.0.0.12757 - SDK 10.7 [Support]
JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
Audio Plug-ins: ℹ️
NumarkNS6AudioHAL: Version: Unknown - SDK 10.7 [Support]
Digidesign CoreAudio: Version: 9.0.2 [Support]
NumarkV7AudioHAL: Version: Unknown - SDK 10.7 [Support]
XONE_DX: Version: Unknown [Support]
NumarkNS7AudioHAL: Version: Unknown - SDK 10.7 [Support]
3rd Party Preference Panes: ℹ️
DigidesignMbox2 [Support]
Flash Player [Support]
Flip4Mac WMV [Support]
Growl [Support]
M-Audio Delta Family [Support]
M-Audio ProKeys Sono 88 [Support]
Mbox Mini [Support]
MediaLink [Support]
MusicManager [Support]
Paragon NTFS for Mac ® OS X [Support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
18% mds
7% WindowServer
1% Dock
1% loginwindow
1% ocspd
Top Processes by Memory: ℹ️
234 MB com.apple.WebKit.WebContent
168 MB Safari
52 MB WindowServer
47 MB Finder
39 MB mds_stores
Virtual Memory Information: ℹ️
861 MB Free RAM
1.31 GB Active RAM
584 MB Inactive RAM
1.29 GB Wired RAM
309.88 GB Page-ins
977 MB Page-outs
Diagnostics Information: ℹ️
Dec 27, 2014, 12:22:31 PM Self test - passed
Dec 27, 2014, 12:20:04 PM /Users/richardford/Library/Logs/DiagnosticReports/System Preferences_2014-12-27-122004_[redacted].crash0. Since you have barely enough Ram, you must be very careful about running too many apps together, and avoid everything that is not really needed, or even not compatible.
1. uninstall iAntivirus and MacKeeper completely, Counterproductive.
Uninstall also the Seagate disk software.
2. you have uTorrent installed and used it. Even worse it runs continuously! This app- as other torrent apps- broadcatsts your data, and the downloaded items are often infected. A mac is much more sensitive than a PC. So carefully examine which apps were so downloaded; and think about it before using the torrent app again.
3. In SystemPreferences->Users&Groups->LoginItems remove ALL entries, with the minus sign underneath.
After that restart.
4. Now uninstall the following: Growl, smcFancontrol, LittleSnitch, AndroidFileTransfer.
5. I do not have experience with all those audio and music apps you use, but I expect several are not (yet) compatible with Yosemite. Check that and uninstall what is not ready for Yosemite. Maybe you do not even need some at all.
6. Rethink which apps are hacked. They may be infected.
7. In MacintoshHD->Library->InternetPlug-ins delete the two AdobePDFViewer plugins.
8. In MacintoshHD->Library->LaunchDaemons delete the Adobe Switchboard plist.
9. Carefully research the compatibility of Digidesign !! -
Macbook Pro running extremely slow with version OS X 10.10.2
Since updating to Yosemite, version OS X 10.10.2 on my 2010 MacbookPro, it has been running extremely slow in all applications. Everything from booting up and shutting down to getting mail open, printing or using Safari takes a long time! Lots of beach balls spinning and other delays. I have 4 GB of memory and 2.66 GHz Intel Core 2 Duo.
When you see the beachball cursor, note the exact time: hour, minute, second.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting. -
Mac Book Pro running extremely slow
My macbook pro randomly began running extremely slow a few days ago. Beach balls almost every time I click on something. Here's the etrecheck not sure if the problem is there. Thank you!
EtreCheck version: 2.2 (132)Report generated 4/29/15, 12:24 AM
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2012) (Technical Specifications)
MacBook Pro - model: MacBookPro9,2
1 2.9 GHz Intel Core i7 CPU: 2-core
8 GB RAM Upgradeable
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Battery: Health = Normal - Cycle count = 512 - SN = 9G2260EJ6D3MB
Video Information: ℹ️
Intel HD Graphics 4000
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.1 (14B25) - Time since boot: 0:11:20
Disk Information: ℹ️
TOSHIBA MK7559GSXF disk0 : (750.16 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 748.93 GB (590.72 GB free)
Core Storage: disk0s2 749.30 GB Online
MATSHITADVD-R UJ-8A8
USB Information: ℹ️
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. FaceTime HD Camera (Built-in)
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Startup Items: ℹ️
iCoreService: Path: /Library/StartupItems/iCoreService
Startup items are obsolete in OS X Yosemite
Launch Agents: ℹ️
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
[loaded] com.trendmicro.itis.loginmgr.agent.plist [Click for support]
[running] Safe.Connect.client.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
[loaded] com.trendmicro.itis.icore.agent.plist [Click for support]
[running] Safe.Connect.plist [Click for support]
User Launch Agents: ℹ️
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist [Click for details]
[failed] com.facebook.videochat.[redacted].plist [Click for support] [Click for details]
[loaded] com.google.keystone.agent.plist [Click for support]
[running] com.spotify.webhelper.plist [Click for support]
User Login Items: ℹ️
iTunesHelper Application Hidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Fantastical Application (/Applications/Fantastical.app)
Dropbox Application (/Applications/Dropbox.app)
Spotify Application Hidden (/Applications/Spotify.app)
TmLoginMgr Application (/Library/Application Support/TrendMicro/TmccMac/TmLoginMgr.app)
TmLoginMgr Application (/Library/Application Support/TrendMicro/TmccMac/TmLoginMgr.app)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 17.0.0.169 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
Flash Player: Version: 17.0.0.169 - SDK 10.6 [Click for support]
Default Browser: Version: 600 - SDK 10.10
SharePointBrowserPlugin: Version: 14.2.3 - SDK 10.6 [Click for support]
Unity Web Player: Version: UnityPlayer version 4.6.1f1 - SDK 10.6 [Click for support]
Silverlight: Version: 5.1.10516.0 - SDK 10.6 [Click for support]
JavaAppletPlugin: Version: Java 8 Update 45 Check version
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Java [Click for support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
23% com.apple.WebKit.WebContent(3)
7% WindowServer
6% Safari
6% Spotify Helper(2)
3% hidd
Top Processes by Memory: ℹ️
596 MB kernel_task
360 MB com.apple.WebKit.WebContent(3)
213 MB Spotify Helper(2)
123 MB mdworker(11)
106 MB Safari
Virtual Memory Information: ℹ️
3.23 GB Free RAM
4.77 GB Used RAM
0 B Swap Used
Diagnostics Information: ℹ️
Apr 29, 2015, 12:03:39 AM Self test - passed
Apr 27, 2015, 07:31:12 PM /Library/Logs/DiagnosticReports/Microsoft Word_2015-04-27-193112_[redacted].hang
Apr 26, 2015, 02:48:19 PM /Library/Logs/DiagnosticReports/Safari_2015-04-26-144819_[redacted].hang
Apr 26, 2015, 02:48:14 PM /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-04-26-144814_[ redacted].hangI am getting the same thing, just started in the last few days, after I installed the updates from Apple. iTunes plays haltingly and I get the beach balls... l use this laptop for work and it is killing me.
I opened Console and this is what I am am getting.
4/30/15 6:51:00.223 AM Mail[231]: AOSKit ERROR: XPC CLIENT: Connection [0x7fd0855eb970] event handler received event with type: [XPC_TYPE_ERROR]. Description: [Connection interrupted]
4/30/15 6:51:00.367 AM com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
4/30/15 6:51:01.447 AM com.apple.iCloudHelper[1727]: objc[1727]: Class FALogging is implemented in both /System/Library/PrivateFrameworks/FamilyCircle.framework/Versions/A/FamilyCircl e and /System/Library/PrivateFrameworks/FamilyNotification.framework/Versions/A/Famil yNotification. One of the two will be used. Which one is undefined.
4/30/15 6:51:01.692 AM com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
4/30/15 6:51:23.000 AM kernel[0]: disk0s2: I/O error.
4/30/15 6:51:42.000 AM kernel[0]: disk0s2: I/O error.
4/30/15 6:51:43.009 AM AddressBookSourceSync[1726]: [CardDAVPlugin-ERROR] -getPrincipalInfo:[_controller supportsRequestCompressionAtURL:https://sosweiler%[email protected]/principals/users/sosweil er%40yahoo.com///sosweiler%[email protected]/principals/users/sosweiler%40yahoo.com/] Error Domain=NSURLErrorDomain Code=-1001 "The request timed out." UserInfo=0x7f98b1e6cef0 {NSUnderlyingError=0x7f98b1e694e0 "The request timed out.", NSErrorFailingURLStringKey=https://sosweiler%[email protected]/principals/users/sosweil er%40yahoo.com/weiler%[email protected]/principals/users/sosweiler%40yahoo.com/, NSErrorFailingURLKey=https://sosweiler%[email protected]/principals/users/sosweil er%40yahoo.com///sosweiler%[email protected]/principals/users/sosweiler%40yahoo.com/, NSLocalizedDescription=The request timed out.}
4/30/15 6:51:43.012 AM AddressBookSourceSync[1726]: [CardDAVPlugin-ERROR] -getPrincipalInfo:[_controller supportsRequestCompressionAtURL:https://sdl39fan%[email protected]/10978228/principal///sdl39fan%[email protected]/10978228/principal/] Error Domain=NSURLErrorDomain Code=-1001 "The request timed out." UserInfo=0x7f98b1f1bc90 {NSUnderlyingError=0x7f98b1e6a960 "The request timed out.", NSErrorFailingURLStringKey=https://sdl39fan%[email protected]/10978228/principal/, NSErrorFailingURLKey=https://sdl39fan%[email protected]/10978228/principal///sdl39fan%[email protected]/10978228/principal/, NSLocalizedDescription=The request timed out.}
4/30/15 6:51:43.013 AM AddressBookSourceSync[1726]: [CardDAVPlugin-ERROR] -getPrincipalInfo:[_controller supportsRequestCompressionAtURL:https://sdl39fan%[email protected]/10978228/principal///sdl39fan%[email protected]/10978228/principal/] Error Domain=NSURLErrorDomain Code=-1001 "The request timed out." UserInfo=0x7f98b1df0f20 {NSUnderlyingError=0x7f98b1e5b4c0 "The request timed out.", NSErrorFailingURLStringKey=https://sdl39fan%[email protected]/10978228/principal/, NSErrorFailingURLKey=https://sdl39fan%[email protected]/10978228/principal///sdl39fan%[email protected]/10978228/principal/, NSLocalizedDescription=The request timed out.}
4/30/15 6:51:45.040 AM systemstatsd[394]: assertion failed: 14D136: systemstatsd + 3322 [B963831F-0CDB-3587-AF0A-44A28CE58E47]: 0xa -
Macbook Pro running extremely slow
While still on Mavericks my Macbook Pro 13 mid 2010 (2.4 Intel core 2 duo) sporadically began running extremely slow functions, even the mouse cursor moved in jolts and steps, to type a word in google search engine I had to wait a few seconds after being typed for the word to appear on screen. The internal speaker volume responds 10 seconds after tapping the buttons on the keyboard. Videos are unplayable in netflix and other sites because picture freezes and runs in jolts and steps. Its Not the internet connection or the streaming.
I upgraded to Yosemite to see if this would fix the problem, I upgraded the darned adobe flashplayer believing maybe I needed the latest software available for my programs for the computer to run smoothly. I upgraded the RAM to 8GB from 4GB and did not fix the problem. I have more than half of the 500GB hard drive with free space. I'm getting a Java Runtime Environment download prompt to view properly something every time I boot the computer. The "slowness" comes and goes. But it gets more frequent and worse each day. I can't work. Could it be some type of malware that makes the computer slow? I can't identify a specific malware to address and remove. Could it be that the fan isn't working properly and runs slow when its too hot?? Please HeLP!!a very good and quite current discussion on the issue is here > Mac slow after Yosemite 10.10.1 up-grade - kernel task? - the best of the best here in the forum weigh in here. - Feliz Navidad - ÇÇÇ
-
Ever since my upgrade to lion 10.7.3, and iCloud, my macbook is running extremely slow. What can I do? It doesn't seem like my contacts are pushing through to the computer from iPhone.
Then your basic issues are: too little RAM, incompatible software, dysfunctional installation.
Add more RAM or kill as many programs that you use until the computer is running normally.
See App Compatibility Table - RoaringApps. Upgrade any old software.
Reinstall OS X:
Reinstalling OS X Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Reinstalling OS X Without Erasing the Drive
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility and press the Continue button. After Disk Utility loads select the Macintosh HD entry from the the left side list. Click on the First Aid tab, then click on the Repair Disk button. If Disk Utility reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit Disk Utility and return to the main menu.
Reinstall OS X: Select Reinstall OS X and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
Alternatively, see:
Reinstall OS X Without Erasing the Drive
Choose the version you have installed now:
OS X Yosemite- Reinstall OS X
OS X Mavericks- Reinstall OS X
OS X Mountain Lion- Reinstall OS X
OS X Lion- Reinstall Mac OS X
Note: You will need an active Internet connection. I suggest using Ethernet
if possible because it isthree times faster than wireless. -
My java is extremely slow in yosemite
my java is extremely slow in Yosemite. i found existing comments on uninstall java and reinstall. I did reinstalled java couple of times, but not helping.
when i simply enter java, java -version, javac in the terminal, its taking **** lot of time to respond. so not able to run even single simple java program. but other softwares are working fine. i am having python and running python code is pretty fast.
how to resolve this?Apple doesn’t routinely monitor the discussions. These are mostly user to user discussions.
Send Apple feedback. They won't answer, but at least will know there is a problem. If enough people send feedback, it may get the problem solved sooner.
Feedback
Or you can use your Apple ID to register with this site and go the Apple BugReporter. Supposedly you will get an answer if you submit feedback.
Feedback via Apple Developer -
Macbook Pro 15" Late 2011 - Running Extremely Slow
I've only had my Macbook Pro for about 9 months. Lately it's been running EXTREMELY slow, and freezing up at some times. I have a RAM monitor, and it will sometimes drop below 192MB! I have 4GB installed, and I only run a few light-weight applications, No Final Cut, or Photosop. On a typical day I'll have the following open at once: Safari, Spotify, Minecraft, Mail, Messages
Nothing 4GB can't handle right? I guess not. I don't download from untrusted websites, so I doubt it's a virus. I honestly have no clue. I don't have the Apple Care, and I'm not sure if this is covered in the 1yr limited warranty that is included with the computer. Hopefully someone can help me resolve this issue.
Thanks,
Caleb.cdh0127
Re: Macbook Pro 15" Late 2011 - Running Extremely Slow
09-Mar-2013 23:49 (in response to pennbank)
I know how computers work.
Oh Sorry Thought you were asking for assistance in solving a problem with your computer -
Is there a fix for Mail running very slow since upgrade to 10.8
Mail is running extremely slow since upgrade. Open New Message window (or auto link to new email from another applicatin), click on outgoing email address field and begin to type. Takes 15-30 secods per letter in the address to populate the field. Click SEND and it takes up to 2 minutes to send... another 3 minutes to show up in SENT mailbox. Sometimes completely chokes and have to Force Quit. Have already run Disk Utility (Permissions and Directory Corruption Diagnostics and Repair), have Rebuilt the Mailboxes, have reinstalled OS 10.8 from Recovery partition. IT IS STILL CHOKING, HANGING, AND NOT FUNCTIONING NORMALLY. Any Ideas ??? Please help!
I have my 'Check for New Messages' set to 'Manually'. This is a problem with setting up a New Message to send out. I did go into settings under Composing Tab and unchecked "Automatically Complete Addresses". This has resolved the issue of the spinning beachball when attempting to enter an email address into the "To:" field. So, it is running at normal speed now, but I suspect there s a bug related to that setting... something that is causing a very slow background search through existing address book directory for recognizable email addresses to 'auto fill' in that field. I have already trashed preferences for both Mail and Address Book and that did not resolve the issue, so it must be something else. I can live without Auto Complete. Thanks for the input!
-
Machine running extremely slow
I am noticing my machine is running extremely slow. Even with out any Apps open my system memory is only at around 30% so not sure where the band width hog is? Looking at the activity monitor there are allot of things going on / most of which I do not know what they are.
I just ran an EtreCheck - does anyone here know of a way I can stream line my system to run faster and not chock so much?
Thanks
> j
EtreCheck Report:
EtreCheck version: 1.9.15 (52)
Report generated September 27, 2014 at 12:04:09 PM EDT
Hardware Information: ?
MacBook Pro (17-inch, Mid 2009) (Verified)
MacBook Pro - model: MacBookPro5,2
1 2.8 GHz Intel Core 2 Duo CPU: 2 cores
8 GB RAM
Video Information: ?
NVIDIA GeForce 9400M - VRAM: 256 MB
Color LCD 1920 x 1200
AL2016W 1680 x 1050 @ 60 Hz
NVIDIA GeForce 9600M GT - VRAM: 512 MB
System Software: ?
OS X 10.9.5 (13F34) - Uptime: 0 days 0:52:17
Disk Information: ?
Hitachi HTS545050B9SA02 disk0 : (500.11 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 499.25 GB (93.33 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-868
USB Information: ?
Apple Inc. Built-in iSight
Apple, Inc. Keyboard Hub
Apple, Inc Apple Keyboard
LGE Nexus 5
Apple, Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Firewire Information: ?
Seagate GoFlex Desk Mac 800mbit - 800mbit max
S.M.A.R.T. Status: Verified
EFI (disk2s1) <not mounted>: 209.7 MB
Backup Disk 2 (SuperDuper) (disk2s2) /Volumes/Backup Disk 2 (SuperDuper): 2 TB (1.62 TB free)
Seagate GoFlex Desk Mac 800mbit - 800mbit max
S.M.A.R.T. Status: Verified
EFI (disk1s1) <not mounted>: 209.7 MB
Backup Disk 1 (Time Machine) (disk1s2) /Volumes/Backup Disk 1 (Time Machine): 2 TB (1.47 TB free)
Configuration files: ?
/etc/sysctl.conf - Exists
Gatekeeper: ?
Mac App Store and identified developers
Kernel Extensions: ?
[loaded] com.seagate.driver.PowSecDriverCore (5.1.1) Support
[not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.1.1) Support
[loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.1.1) Support
[not loaded] com.seagate.driver.SeagateDriveIcons (5.1.1) Support
Startup Items: ?
ColdFusion8: Path: /Library/StartupItems/ColdFusion8
ColdFusion9: Path: /Library/StartupItems/ColdFusion9
IPSecuritasDaemon: Path: /Library/StartupItems/IPSecuritasDaemon
MySQLCOM: Path: /Library/StartupItems/MySQLCOM
Launch Daemons: ?
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.adobe.SwitchBoard.plist Support
[invalid] com.oracle.java.Helper-Tool.plist
[failed] com.vmware.launchd.vmware.plist Support
Launch Agents: ?
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[running] com.adobe.AdobeCreativeCloud.plist Support
[loaded] com.adobe.CS4ServiceManager.plist Support
[loaded] com.adobe.CS5ServiceManager.plist Support
[running] com.brother.LOGINserver.plist Support
[invalid] com.oracle.java.Java-Updater.plist
[running] com.seagate.SeagateStorageGauge.plist Support
User Launch Agents: ?
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[not loaded] com.adobe.ARM.[...].plist Support
[not loaded] com.akamai.client.plist Support
[not loaded] [email protected]
[not loaded] com.google.keystone.agent.plist Support
[not loaded] com.shirtpocket.backupbytime.plist Support
User Login Items: ?
FontAgent Activator
Dropbox
Internet Plug-ins: ?
LogMeInSafari64: Version: 1.0.496 Support
Google Earth Web Plug-in: Version: 6.0 Support
Default Browser: Version: 537 - SDK 10.9
Flip4Mac WMV Plugin: Version: 2.2.1.11 Support
RealPlayer Plugin: Version: Unknown
AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 Support
FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support
AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 Support
LogMeIn: Version: 1.0.496 Support
Flash Player: Version: 15.0.0.152 - SDK 10.6 Support
AmazonMP3DownloaderPlugin: Version: Unknown
iPhotoPhotocast: Version: 7.0
LogMeInSafari32: Version: 1.0.496 Support
AdobePDFViewer: Version: 11.0.09 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
Silverlight: Version: 5.1.30514.0 - SDK 10.6 Support
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
Audio Plug-ins: ?
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins: ?
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
3rd Party Preference Panes: ?
Flash Player Support
FAPPreferences Support
MultiBrowser Support
MySQL Support
Time Machine: ?
Skip System Files: NO
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 464.96 GB Disk used: 378.04 GB
Destinations:
Backup Disk 1 (Time Machine) [Local] (Last used)
Total size: 2 TB
Total number of backups: 82
Oldest backup: 2013-10-31 21:32:48 +0000
Last backup: 2014-09-21 19:05:03 +0000
Size of backup disk: Excellent
Backup size 2 TB > (Disk size 464.96 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU: ?
13% mtmfs
8% firefox
5% WindowServer
3% backupd
3% Creative Cloud
Top Processes by Memory: ?
526 MB mds_stores
434 MB firefox
254 MB com.apple.IconServicesAgent
156 MB plugin-container
98 MB WindowServer
Virtual Memory Information: ?
3.80 GB Free RAM
2.70 GB Active RAM
444 MB Inactive RAM
836 MB Wired RAM
624 MB Page-ins
0 B Page-outsI don't read "etrecheck" reports.
1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.
You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
You may not be able to understand the script yourself. But variations of the script have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message.
Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
4. Here's a summary of what you need to do, if you choose to proceed:
☞ Copy a line of text in this window to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
5. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Fonts SerialATA 4 1000 25 5120 KiB/s 1024 85 \\b%% 20480 1 MB/s 25000 ports ' com.clark.\* \*dropbox \*GoogleDr\* \*k.AutoCAD\* \*k.Maya\* vidinst\* ' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 "` route -n get default|awk '/e:/{print $2}' `" 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB com.apple.AirPortBaseStationAgent 464843899 51 5120 files );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^\([0-9]+\) /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n-\t%s\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("%s (UID %s) is using %s '${p[$2]}'",$0,u,q);} ';};s=(' /^ *$|CSConfigDot/d;s/^ */ /;s/[-0-9A-Fa-f]{22,}/UUID/g;s/(ochat)\.[^.]+(\..+)/\1\2/;/Shared/!s/\/Users\/[^/]+/~/g ' ' s/^ +//;/de: S|[nst]:/p;' ' {sub(/^ +/,"")};/er:/;/y:/&&$2<'${p[10]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: [^EO]|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[11]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Genesy|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' $0&&!/ / { n++;print;} END { if(n<200) print "com.apple.";} ' ' $3~/[0-9]:[0-9]{2}$/ { gsub(/:[0-9:a-f]{14}/,"");} { print|"tail -n'${p[12]}'";} ' ' NR==2&&$4<='${p[13]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}') print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR!=2{next}'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p' '/\.kext\/(Contents\/)?Info\.plist$/p' 's/^.{52}(.+) <.+/\1/p' ' /Launch[AD].+\.plist$/ { n++;print;} END { print "'${p[41]}'";if(n<200) print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&!/0x|\.[0-9]+$|com\.apple\.launchctl\.(Aqua|Background|System)$|'${p[41]}'/ { print $3;} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:[^:]+//p ' '/^root$/p' ' !/\/Contents\/.+\/Contents|Applic|Autom|Frameworks/&&/Lib.+\/Info.plist$/ { n++;print;} END { if(n<1100) print "/System/";} ' '/^\/usr\/lib\/.+dylib$/p' ' /Temp|emac/{next};/(etc|Preferences|Launch[AD].+)\// { sub(".(/private)?","");n++;print;} END { print "'${p[41]}'.plist\t'${p[42]}'";if(n<500) print "Launch";} ' ' /\/(Contents\/.+\/Contents|Frameworks)\/|\.wdgt\/.+\.([bw]|plu)/d;p;' 's/\/(Contents\/)?Info.plist$//;p' ' { gsub("^| |\n","\\|\\|kMDItem'${p[35]}'=");sub("^...."," ") };1 ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[43]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/{next};/%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a) print "CPU: "a;if(b) print "I/O: "b;if(c) print "Net: "c" (KiB/s)";if(d) print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|BKAg|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/ )||(/v6:/&&$2!~/A/ ) ' ' $1~"lR"&&$2<='${p[25]}';$1~"li"&&$3!~"wpa2";' ' BEGIN { FS=":";p="uniq -c|sed -E '"'s/ +\\([0-9]+\\)\\(.+\\)/\\\2 x\\\1/;s/x1$//'"'";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]$1|p;b=b$1;} END { close(p);if(b) print("\n\t* Code injection");} ' ' NR!=4{next} {$NF/=10240} '"`S0 27 14`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n [N/A]";"file -b "F|getline T;if(T!~/^(AS.+ (En.+ )?text$|(Bo|PO).+ sh.+ text ex)/) F=F" ("T")";printf("\nContents of %s\n%s\n",F,f);if(l>L) printf("\n ...and %s more line(s)\n",l-L);} ' ' s/^ ?n...://p;s/^ ?p...:/-'$'\t''/p;' 's/0/Off/p' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' / / { print "'"${p[28]}"'";exit;};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/\(L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9;} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?Info\.plist$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ /V/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' ' /^find: /d;p;' "`S0 44 45`" ' BEGIN{FS="= "} /Path/{print $2} ' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps sudo\ crontab sudo\ iotop top pkgutil 'PlistBuddy 2>&1 -c "Print' whoami cksum kextstat launchctl sudo\ launchctl crontab 'sudo defaults read' stat lsbom mdfind ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' defaults\ read scutil sudo\ dtrace sudo\ profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil sudo\ lsof test osascript\ -e );c2=(com.apple.loginwindow\ LoginHook '" /L*/P*/loginw*' "'tell app \"System Events\" to get properties of login items'|tr , \\\n" 'L*/Ca*/com.ap*.Saf*/E*/* -d 1 -name In*t -exec '"${c1[14]}"' :CFBundleDisplayName" {} \;|sort|uniq' '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \)' '.??* -path .Trash -prune -o -type d -name *.app -print -prune' :${p[35]}\" :Label\" '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$Message' -k Sender kernel -k Message Req 'bad |Beac|caug|dead[^bl]|FAIL|fail|GPU |hfs: Ru|inval|jnl:|last value [1-9]|n Cause: -|NVDA\(|pagin|proc: t|Roamed|rror|ssert|Thrott|tim(ed? ?|ing )o|WARN' -k Message Rne 'Goog|ksadm|SMC:| VALI|xpma' -o -k Sender fseventsd -k Message Req 'SL' " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/r*/com.apple.*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cgh] ! -name *ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true \) -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '-L {/{S*/,},}L*/Lau* -type f' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' '-L /S*/L*/{C*/Sec*A,E}* {/,}L*/{A*d,Ca*/*/Ex,Co{mpon,reM},Ex,Inter,iTu*/*P,Keyb,Mail/B,Pr*P,Qu*T,Scripti,Sec,Servi,Spo,Widg}* -path \\*s/Resources -prune -o -type f -name Info.plist' '/usr/lib -type f -name *.dylib' `awk "${s[31]}"<<<${p[23]}` "/e*/{auto,{cron,fs}tab,hosts,{[lp],sy}*.conf,pam.d/*,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t /S*/L*/Lau*/*t .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers\ "${p[N5]}" -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --only-files --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' '+c0 -i4TCP:0-1023' com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' '-app Safari WebKitDNSPrefetchingEnabled' "+c0 -l|awk '{print(\$1,\$3)}'|sort|uniq -c|sort -n|tail -1|awk '{print(\$2,\$3,\$1)}'" '/S*/*/Ca*/*xpc* >&- ||echo No' );N1=${#c2[@]};for j in {0..9};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents launchd Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching SATA Descriptors XPC\ cache );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};';done;A7(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0(){ [[ "$v" ]]&&echo "$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "$s"<<<"$v"`&&C1 1 $1;};for i in 1 2;do for j in 0 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;D20 0 $((N1+1)) 2;D10 0 $N1 1;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;D13 0 $((N1+9)) 59 50;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 14 12 14;D22 6 36 13 15;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D22 35 49 61 51;D22 11 17 17 20;for i in 0 1;do D22 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A2 19 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;A2 4 20 21;B7 6;B2 9;A4 14 7 52 9;B2 10;B6 9 10 4;C3 25;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;D13 24 24 32 31;D13 25 37 32 33;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D13 21 0 32 19;D13 10 42 32 40;D22 29 35 46 39;};D23 14 1 62 42;D12 34 43 53 44;D12 22 50 32 52;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 26 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D23 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 20 42 32 41;D13 37 2 48 43;D13 4 5 32 1;D13 4 3 60 5;D12 26 48 49 49;B3 4 22 57;A1 26 46 56;B7 22;B3 0 0 58;C3 47;D22 4 4 50 0;D23 22 9 37 7;A7;C2 2;} 2>/dev/null|pbcopy;exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
8. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
exec bash
and press return. Then paste the script again.
10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
[Process completed]
to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report what happened. No harm will be done.
12. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
14. This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed. -
How come my ps CS6 runs extremely slow?
After testing photoshop cs6, seeing how fast it worked on 3D on my pc I bought the web design and premium version. Time in between was several weeks. To my huge disappointement, the bought version runs extremely slow, mostly on 3D when I want to paint on target texture. Secondly I experiance a bug when I open my file and want to paint on targeted texture....brush shows inaccesible when wanting to paint. I do not mean greyed out, but the moment I hover over my 3d object it shows I cant paint (yes I have my layer selected;-). I have to fix this each time by changing targeted texture to some other and again switching back to the one I actually want to edit. As last thing, my OpenCL is greyed out.....maybe that causes the speed problems.....did not check with trial if it worked so not sure this is the issue=/....
When it comes to the speed I tried several things and now even reinstalled my whole pc hoping that would solve the problem.....it did not. Both CS6 photoshop 32-and 64-bit run slow on 3D.
I closed my trendmicro virusscanner to see if that would help....it speeded up only the start-up process but not the 3D. 3D works so slow that I have to wait 10 minutes after each move..just crazy....evenmore as it worked awesome with the trial version.
Also changed amount of memory assigned to ps by increasing to 80% and even 100%...nothing.
changed in graphic processors settings advanced into basic...nothing again.
No idea what to do next besides buying a new computer....I know I do not have a super strong one but as it worked perfectly I just don't get it. My pc runs this system:
Intel(R) Core (TM) 2CPU
[email protected] 2.66 Ghz
Ram 4GB
Windows 7 Ultimate 64-bit
GeForce8800GTX
I have the feeling it is some conflict between an update of windows or graphic driver (I have the newest so my info tells me) and photoshop...any ideas what to do as this is extremely frustrating?
THANK YOU IN ADVANCE FOR ANY HELP
In case it helps this is the copied system info from photoshop:
Adobe Photoshop Version: 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00) x64
Operating System: Windows 7 64-bit
Version: 6.1 Service Pack 1
System architecture: Intel CPU Family:6, Model:15, Stepping:6 with MMX, SSE Integer, SSE FP, SSE2, SSE3
Physical processor count: 2
Processor speed: 2660 MHz
Built-in memory: 4030 MB
Free memory: 2858 MB
Memory available to Photoshop: 3432 MB
Memory used by Photoshop: 60 %
Image tile size: 128K
Image cache levels: 4
OpenGL Drawing: Enabled.
OpenGL Drawing Mode: Advanced
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
OpenGL Allow Old GPUs: Not Detected.
Video Card Vendor: NVIDIA Corporation
Video Card Renderer: GeForce 8800 GTX/PCIe/SSE2
Display: 1
Display Bounds:= top: 0, left: 0, bottom: 1200, right: 1920
Video Card Number: 1
Video Card: NVIDIA GeForce 8800 GTX
OpenCL Unavailable
Driver Version: 8.17.12.9573
Driver Date: 20120209000000.000000-000
Video Card Driver: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Video Mode: 1920 x 1200 x 4294967296 colors
Video Card Caption: NVIDIA GeForce 8800 GTX
Video Card Memory: 768 MB
Video Rect Texture Size: 8192
Photoshop scratch has async I/O enabled
Scratch volume(s):
Startup, 488,3G, 448,7G free
Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Required\
Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Plug-ins\
Additional Plug-ins folder: not set
Installed components:
A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112
ACE.dll ACE 2012/01/18-15:07:40 66.492997 66.492997
adbeape.dll Adobe APE 2012/01/25-10:04:55 66.1025012 66.1025012
AdobeLinguistic.dll Adobe Linguisitc Library 6.0.0
AdobeOwl.dll Adobe Owl 2012/02/09-16:00:02 4.0.93 66.496052
AdobePDFL.dll PDFL 2011/12/12-16:12:37 66.419471 66.419471
AdobePIP.dll Adobe Product Improvement Program 6.0.0.1654
AdobeXMP.dll Adobe XMP Core 2012/02/06-14:56:27 66.145661 66.145661
AdobeXMPFiles.dll Adobe XMP Files 2012/02/06-14:56:27 66.145661 66.145661
AdobeXMPScript.dll Adobe XMP Script 2012/02/06-14:56:27 66.145661 66.145661
adobe_caps.dll Adobe CAPS 6,0,29,0
AGM.dll AGM 2012/01/18-15:07:40 66.492997 66.492997
ahclient.dll AdobeHelp Dynamic Link Library 1,7,0,56
aif_core.dll AIF 3.0 62.490293
aif_ocl.dll AIF 3.0 62.490293
aif_ogl.dll AIF 3.0 62.490293
amtlib.dll AMTLib (64 Bit) 6.0.0.75 (BuildVersion: 6.0; BuildDate: Mon Jan 16 2012 18:00:00) 1.000000
ARE.dll ARE 2012/01/18-15:07:40 66.492997 66.492997
AXE8SharedExpat.dll AXE8SharedExpat 2011/12/16-15:10:49 66.26830 66.26830
AXEDOMCore.dll AXEDOMCore 2011/12/16-15:10:49 66.26830 66.26830
Bib.dll BIB 2012/01/18-15:07:40 66.492997 66.492997
BIBUtils.dll BIBUtils 2012/01/18-15:07:40 66.492997 66.492997
boost_date_time.dll DVA Product 6.0.0
boost_signals.dll DVA Product 6.0.0
boost_system.dll DVA Product 6.0.0
boost_threads.dll DVA Product 6.0.0
cg.dll NVIDIA Cg Runtime 3.0.00007
cgGL.dll NVIDIA Cg Runtime 3.0.00007
CIT.dll Adobe CIT 2.0.5.19287 2.0.5.19287
CoolType.dll CoolType 2012/01/18-15:07:40 66.492997 66.492997
data_flow.dll AIF 3.0 62.490293
dvaaudiodevice.dll DVA Product 6.0.0
dvacore.dll DVA Product 6.0.0
dvamarshal.dll DVA Product 6.0.0
dvamediatypes.dll DVA Product 6.0.0
dvaplayer.dll DVA Product 6.0.0
dvatransport.dll DVA Product 6.0.0
dvaunittesting.dll DVA Product 6.0.0
dynamiclink.dll DVA Product 6.0.0
ExtendScript.dll ExtendScript 2011/12/14-15:08:46 66.490082 66.490082
FileInfo.dll Adobe XMP FileInfo 2012/01/17-15:11:19 66.145433 66.145433
filter_graph.dll AIF 3.0 62.490293
hydra_filters.dll AIF 3.0 62.490293
icucnv40.dll International Components for Unicode 2011/11/15-16:30:22 Build gtlib_3.0.16615
icudt40.dll International Components for Unicode 2011/11/15-16:30:22 Build gtlib_3.0.16615
image_compiler.dll AIF 3.0 62.490293
image_flow.dll AIF 3.0 62.490293
image_runtime.dll AIF 3.0 62.490293
JP2KLib.dll JP2KLib 2011/12/12-16:12:37 66.236923 66.236923
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libmmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 10.0
LogSession.dll LogSession 2.1.2.1640
mediacoreif.dll DVA Product 6.0.0
MPS.dll MPS 2012/02/03-10:33:13 66.495174 66.495174
msvcm80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcm90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
msvcp100.dll Microsoft® Visual Studio® 2010 10.00.40219.1
msvcp80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcp90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
msvcr100.dll Microsoft® Visual Studio® 2010 10.00.40219.1
msvcr80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcr90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
pdfsettings.dll Adobe PDFSettings 1.04
Photoshop.dll Adobe Photoshop CS6 CS6
Plugin.dll Adobe Photoshop CS6 CS6
PlugPlug.dll Adobe(R) CSXS PlugPlug Standard Dll (64 bit) 3.0.0.383
PSArt.dll Adobe Photoshop CS6 CS6
PSViews.dll Adobe Photoshop CS6 CS6
SCCore.dll ScCore 2011/12/14-15:08:46 66.490082 66.490082
ScriptUIFlex.dll ScriptUIFlex 2011/12/14-15:08:46 66.490082 66.490082
tbb.dll Intel(R) Threading Building Blocks for Windows 3, 0, 2010, 0406
tbbmalloc.dll Intel(R) Threading Building Blocks for Windows 3, 0, 2010, 0406
TfFontMgr.dll FontMgr 9.3.0.113
TfKernel.dll Kernel 9.3.0.113
TFKGEOM.dll Kernel Geom 9.3.0.113
TFUGEOM.dll Adobe, UGeom© 9.3.0.113
updaternotifications.dll Adobe Updater Notifications Library 6.0.0.24 (BuildVersion: 1.0; BuildDate: BUILDDATETIME) 6.0.0.24
WRServices.dll WRServices Friday January 27 2012 13:22:12 Build 0.17112 0.17112
wu3d.dll U3D Writer 9.3.0.113
Required plug-ins:
3D Studio 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Accented Edges 13.0
Adaptive Wide Angle 13.0
ADM 3.11x01
Angled Strokes 13.0
Average 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Bas Relief 13.0
BMP 13.0
Camera Raw 7.0
Chalk & Charcoal 13.0
Charcoal 13.0
Chrome 13.0
Cineon 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Clouds 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Collada 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Color Halftone 13.0
Colored Pencil 13.0
CompuServe GIF 13.0
Conté Crayon 13.0
Craquelure 13.0
Crop and Straighten Photos 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Crop and Straighten Photos Filter 13.0
Crosshatch 13.0
Crystallize 13.0
Cutout 13.0
Dark Strokes 13.0
De-Interlace 13.0
Dicom 13.0
Difference Clouds 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Diffuse Glow 13.0
Displace 13.0
Dry Brush 13.0
Eazel Acquire 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Embed Watermark 4.0
Entropy 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Extrude 13.0
FastCore Routines 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Fibers 13.0
Film Grain 13.0
Filter Gallery 13.0
Flash 3D 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Fresco 13.0
Glass 13.0
Glowing Edges 13.0
Google Earth 4 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Grain 13.0
Graphic Pen 13.0
Halftone Pattern 13.0
HDRMergeUI 13.0
IFF Format 13.0
Ink Outlines 13.0
JPEG 2000 13.0
Kurtosis 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Lens Blur 13.0
Lens Correction 13.0
Lens Flare 13.0
Liquify 13.0
Matlab Operation 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Maximum 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Mean 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Measurement Core 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Median 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Mezzotint 13.0
Minimum 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
MMXCore Routines 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Mosaic Tiles 13.0
Multiprocessor Support 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Neon Glow 13.0
Note Paper 13.0
NTSC Colors 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Ocean Ripple 13.0
Oil Paint 13.0
OpenEXR 13.0
Paint Daubs 13.0
Palette Knife 13.0
Patchwork 13.0
Paths to Illustrator 13.0
PCX 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Photocopy 13.0
Photoshop 3D Engine 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Picture Package Filter 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Pinch 13.0
Pixar 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Plaster 13.0
Plastic Wrap 13.0
PNG 13.0
Pointillize 13.0
Polar Coordinates 13.0
Portable Bit Map 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Poster Edges 13.0
Radial Blur 13.0
Radiance 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Range 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Read Watermark 4.0
Reticulation 13.0
Ripple 13.0
Rough Pastels 13.0
Save for Web 13.0
ScriptingSupport 13.0
Shear 13.0
Skewness 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Smart Blur 13.0
Smudge Stick 13.0
Solarize 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Spatter 13.0
Spherize 13.0
Sponge 13.0
Sprayed Strokes 13.0
Stained Glass 13.0
Stamp 13.0
Standard Deviation 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Sumi-e 13.0
Summation 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Targa 13.0
Texturizer 13.0
Tiles 13.0
Torn Edges 13.0
Twirl 13.0
U3D 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Underpainting 13.0
Vanishing Point 13.0
Variance 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Variations 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Water Paper 13.0
Watercolor 13.0
Wave 13.0
Wavefront|OBJ 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
WIA Support 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Wind 13.0
Wireless Bitmap 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
ZigZag 13.0
Optional and third party plug-ins: NONE
Plug-ins that failed to load: NONE
Flash:
Mini Bridge
Kuler
Installed TWAIN devices: NONE
12-08-2012
Installed newer graphic driver as its seemed Microsoft update had an older one installed on my pc. This one is straight from Nvidia site with 3D support. Nevertheless ps runs slow and especially 3D. 32 Bit runs tiny bit faster than 64-bit. Now my photoshop even crashes with 3D: 32 bit holds out longer then 64...last one freezes almost immediately and I can close it through task manager. After installing newer driver at least the 64 bit shows OPenCL , where 32-bit not....maybe thats normal...
I hope anyone can help me as I even checked the system requirements on adobe and mine should be more than fine.
Message was edited by: NethergirlWell, it must be a system-specific bug of some sort that's been introduced, because I was able to create a 4200 x 3500 image made by mapping an image of similar size to a cylinder, and the cylinder would move/rotate in real time. Of course, I have a completely different video card and system than you do, but I'm just verifying that it's not broken everywhere.
Rendering isn't hugely fast, but that's not unexpected with a larger image.
Maybe being more specific would help. Is your mesh complex?
Is it something you'd be willing to share online or describe how to create? I would be happy to try to match what you're doing more thoroughly to see whether I can reproduce the slowdowns.
Beyond that, I'm not sure what to suggest... You don't have a lot of RAM to be working on 15 megapixel images, but as you say the thing to concentrate on is that you're seeing quite different performance from the Ps CS6 beta version.
-Noel -
Problem description:
Mac is running extremely slow. Get the scrolling pointer icon every time I click something.
EtreCheck version: 2.1.8 (121)
Report generated February 5, 2015 at 7:43:19 AM EST
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (13-inch, Early 2011) (Technical Specifications)
MacBook Pro - model: MacBookPro8,1
1 2.3 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 442
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.2 (14C109) - Time since boot: one day 9:39:51
Disk Information: ℹ️
Hitachi HTS545032B9A302 disk0 : (320.07 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 318.84 GB (177.71 GB free) - 112 errors
Core Storage: disk0s2 319.21 GB Online
MATSHITADVD-R UJ-8A8
USB Information: ℹ️
Apple Computer, Inc. IR Receiver
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Launch Agents: ℹ️
[running] com.Affinegy.InstaLANa.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
User Launch Agents: ℹ️
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
[failed] com.facebook.videochat.[redacted].plist [Click for support] [Click for details]
User Login Items: ℹ️
iTunesHelper UNKNOWN Hidden (missing value)
GrowlHelperApp Application (/Library/PreferencePanes/Growl.prefPane/Contents/Resources/GrowlHelperApp.app)
Belkin Router Monitor Application (/Applications/Belkin/Belkin Router Monitor.app)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
Default Browser: Version: 600 - SDK 10.10
SharePointBrowserPlugin: Version: 14.4.7 - SDK 10.6 [Click for support]
Silverlight: Version: 4.0.60531.0 [Click for support]
iPhotoPhotocast: Version: 7.0 - SDK 10.7
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Growl [Click for support]
Time Machine: ℹ️
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 318.84 GB Disk used: 141.13 GB
Destinations:
Back up [Local]
Total size: 250.06 GB
Total number of backups: 7
Oldest backup: 2012-08-25 14:58:25 +0000
Last backup: 2015-02-04 23:30:59 +0000
Size of backup disk: Too small
Backup size 250.06 GB < (Disk used 141.13 GB X 3)
Top Processes by CPU: ℹ️
14% mds
6% WindowServer
0% fontd
0% AppleSpell
0% notifyd
Top Processes by Memory: ℹ️
391 MB softwareupdated
185 MB mds_stores
137 MB com.apple.WebKit.WebContent
129 MB Finder
99 MB Safari
Virtual Memory Information: ℹ️
244 MB Free RAM
1.88 GB Active RAM
974 MB Inactive RAM
1.08 GB Wired RAM
34.01 GB Page-ins
130 MB Page-outs
Diagnostics Information: ℹ️
Feb 3, 2015, 09:59:28 PM Self test - passedPerform SMC and NVRAM resets:
http://support.apple.com/en-us/HT201295
http://support.apple.com/en-us/HT204063
The try a safe boot:
http://support.apple.com/en-us/HT201262
Any change?
Ciao. -
Hello
When I open my macbook it is running extremely slow - especially once I launch safari. It can take minutes to load a page or for a page I am already typing on to even respond. I have pasted below part of my log from the application - Console. I have not included all of it as it was 7 pages long but please let me know if you need further information. Thank you for any help!
7/01/14 4:01:54 AM mDNSResponder[18] mDNSResponder mDNSResponder-258.21 (May 26 2011 14:40:13) starting
7/01/14 4:01:54 AM com.apple.SecurityServer[24] Session 0x5fbff962 created
7/01/14 4:01:54 AM com.apple.SecurityServer[24] Entering service
7/01/14 4:01:54 AM kernel AirPort: Link Down on en1. Reason 8 (Disassociated because station leaving).
7/01/14 4:01:54 AM kernel AGC: 2.10.6, HW version=1.9.21, flags:0, features:20600
7/01/14 4:01:54 AM kernel Previous Shutdown Cause: 5
7/01/14 4:01:55 AM com.apple.launchd[1] (com.apple.SystemStarter) Failed to count the number of files in "/System/Library/StartupItems": No such file or directory
7/01/14 4:01:56 AM kernel NVDANV50HAL loaded and registered.
7/01/14 4:01:56 AM kernel DSMOS has arrived
7/01/14 4:01:56 AM configd[14] bootp_session_transmit: bpf_write(en1) failed: Network is down (50)
7/01/14 4:01:56 AM configd[14] DHCP en1: INIT-REBOOT transmit failed
7/01/14 4:01:56 AM configd[14] network configuration changed.
7/01/14 4:01:56 AM configd[14] setting hostname to "Ashlee-Robertsons-MacBook-Pro.local"
7/01/14 4:02:00 AM com.apple.launchd[1] (com.apple.SystemStarter) Failed to count the number of files in "/System/Library/StartupItems": No such file or directory
7/01/14 4:02:02 AM kernel en1: 802.11d country code set to 'DE'.
7/01/14 4:02:02 AM kernel en1: Supported channels 1 2 3 4 5 6 7 8 9 10 11 12 13 36 40 44 48 52 56 60 64 100 104 108 112 116 120 124 128 132 136 140
7/01/14 4:02:02 AM bootlog[53] BOOT_TIME: 1389029506 0
7/01/14 4:02:07 AM blued[16] Apple Bluetooth daemon started
7/01/14 4:02:07 AM com.apple.launchd[1] (com.apple.SystemStarter) Failed to count the number of files in "/System/Library/StartupItems": No such file or directory
7/01/14 4:02:07 AM kernel Auth result for: e0:46:9a:18:22:10 MAC AUTH succeeded
7/01/14 4:02:07 AM kernel AirPort: Link Up on en1
7/01/14 4:02:08 AM kernel AirPort: RSN handshake complete on en1
7/01/14 4:02:09 AM configd[14] network configuration changed.
7/01/14 4:02:09 AM /System/Library/CoreServices/loginwindow.app/Contents/MacOS/loginwindow[41] Login Window Application Started
7/01/14 4:02:09 AM com.apple.usbmuxd[33] usbmuxd-323.1 on Oct 3 2013 at 12:43:24, running 64 bit
7/01/14 4:02:10 AM com.eltima.ElmediaPlayer.daemon[60] Elmedia Player: Driver launched... Error code 0
7/01/14 4:02:10 AM org.apache.httpd[28] httpd: Could not reliably determine the server's fully qualified domain name,
7/01/14 4:02:10 AM rooksd[59] 3891612: (CGSLookupServerRootPort) Untrusted apps are not allowed to connect to or launch Window Server before login.
7/01/14 4:02:10 AM rooksd[59] kCGErrorRangeCheck: On-demand launch of the Window Server is allowed for root user only.
7/01/14 4:02:10 AM rooksd[59] kCGErrorFailure: Set a breakpoint @ CGErrorBreakpoint() to catch errors as they are logged.
7/01/14 4:02:10 AM rooksd[59] Window Server is not available.
7/01/14 4:02:10 AM com.trusteer.rooks.rooksd[59] Tue Jan 7 04:02:10 -MacBook-Pro.local rooksd[59] <Warning>: 3891612: (CGSLookupServerRootPort) Untrusted apps are not allowed to connect to or launch Window Server before login.
7/01/14 4:02:10 AM com.trusteer.rooks.rooksd[59] Tue Jan 7 04:02:10 -MacBook-Pro.local rooksd[59] <Error>: kCGErrorRangeCheck: On-demand launch of the Window Server is allowed for root user only.
7/01/14 4:02:10 AM com.trusteer.rooks.rooksd[59] Tue Jan 7 04:02:10 -MacBook-Pro.local rooksd[59] <Error>: kCGErrorFailure: Set a breakpoint @ CGErrorBreakpoint() to catch errors as they are logged.
7/01/14 4:02:10 AM com.trusteer.rooks.rooksd[59] Tue Jan 7 04:02:10 Ashlee-Robertsons-MacBook-Pro.local rooksd[59] <Warning>: Window Server is not available.
7/01/14 4:02:10 AM rooksd[59] kCGErrorRangeCheck: On-demand launch of the Window Server is allowed for root user only.
7/01/14 4:02:10 AM rooksd[59] Window Server is not available.
7/01/14 4:02:10 AM com.trusteer.rooks.rooksd[59] Tue Jan 7 04:02:10 MacBook-Pro.local rooksd[59] <Error>: kCGErrorRangeCheck: On-demand launch of the Window Server is allowed for root user only.
7/01/14 4:02:10 AM com.trusteer.rooks.rooksd[59] Tue Jan 7 04:02:10 -MacBook-Pro.local rooksd[59] <Warning>: Window Server is not available.
7/01/14 4:02:09 AM kernel Stat: 6/6
7/01/14 4:02:11 AM com.apple.launchd[1] (com.apple.xprotectupdater[31]) Exited with exit code: 252
7/01/14 4:02:11 AM com.apple.SecurityServer[24] Session 0x424912 created
7/01/14 4:02:11 AM com.apple.SecurityServer[24] Session 0x424912 attributes 0x30
7/01/14 4:02:12 AM loginwindow[41] Login Window Started Security Agent
7/01/14 4:02:12 AM WindowServer[86] kCGErrorFailure: Set a breakpoint @ CGErrorBreakpoint() to catch errors as they are logged.
7/01/14 4:02:12 AM SecurityAgent[108] Showing Login Window
7/01/14 4:02:14 AM rooksd[59] Window Server is not available.
7/01/14 4:02:14 AM com.trusteer.rooks.rooksd[59] Tue Jan 7 04:02:14
7/01/14 4:02:14 AM rooksd[59] Window Server is not available.
7/01/14 4:02:19 AM rooksd[59] Window Server is not available.
7/01/14 4:02:19 AM rooksd[59] Window Server is not available.
7/01/14 4:02:19 AM com.trusteer.rooks.rooksd[59] Tue Jan 7 04:02:19
7/01/14 4:03:01 AM StatusMenu[152] Attempting to monitor /Library/Application Support/WDSmartWare
7/01/14 4:03:01 AM StatusMenu[152] Monitoring /Library/Application Support/WDSmartWare
7/01/14 4:03:06 AM rapportd[145] *** __NSAutoreleaseNoPool(): Object 0x2816cb0 of class NSCFString autoreleased with no pool in place - just leaking
7/01/14 4:04:26 AM kernel Safari (map: 0x8dc80a4) triggered DYLD shared region unnest for map: 0x8dc80a4, region 0x7fff88a00000->0x7fff88c00000. While not abnormal for debuggers, this increases system memory footprint until the target exits.
7/01/14 4:07:52 AM [0x0-0x15015].com.apple.Safari[167] at sun.plugin2.main.server.MozillaPlugin.getCachedSiteData(MozillaPlugin.java:504)
7/01/14 4:07:53 AM [0x0-0x15015].com.apple.Safari[167] Exception in thread "main" java.lang.NullPointerException
7/01/14 4:07:53 AM [0x0-0x15015].com.apple.Safari[167] 2014-01-07 04:07:53.784 PluginProcess[189:903] *** __NSAutoreleaseNoPool(): Object 0x300140 of class NSCFDictionary autoreleased with no pool in place - just leaking
7/01/14 4:09:12 AM kernel (default pager): [KERNEL]: Switching ON Emergency paging segment
7/01/14 4:09:16 AM kernel (default pager): [KERNEL]: System is out of paging space.
7/01/14 4:12:11 AM kernel (default pager): [KERNEL]: Switching ON Emergency paging segment
7/01/14 4:12:56 AM /System/Library/CoreServices/CCacheServer.app/Contents/MacOS/CCacheServer[149] No valid tickets, timing out
7/01/14 4:13:56 AM kernel (default pager): [KERNEL]: System is out of paging space.
7/01/14 4:21:45 AM kernel (default pager): [KERNEL]: Recovered emergency paging segment
7/01/14 4:23:41 AM Safari[192] IPCClient: Server port 0 is invalid; looking it up again...Start by removing "Rapport" and "Elmedia Player," both of which are much worse than useless. If there's no improvement, post again.
Any third-party software that doesn't install by drag-and-drop into the Applications folder, and uninstall by drag-and-drop to the Trash, is a system modification.
Whenever you remove system modifications, they must be removed completely, and the only way to do that is to use the uninstallation tool, if any, provided by the developers, or to follow their instructions. If the software has been incompletely removed, you may have to re-download or even reinstall it in order to finish the job.
I never install system modifications myself, and I don't know how to uninstall them. You'll have to do your own research to find that information.
Here are some general guidelines to get you started. Suppose you want to remove something called “BrickMyMac” (a hypothetical example.) First, consult the product's Help menu, if there is one, for instructions. Finding none there, look on the developer's website, say www.brickmymac.com. (That may not be the actual name of the site; if necessary, search the Web for the product name.) If you don’t find anything on the website or in your search, contact the developer. While you're waiting for a response, download BrickMyMac.dmg and open it. There may be an application in there such as “Uninstall BrickMyMac.” If not, open “BrickMyMac.pkg” and look for an Uninstall button.
Back up all data before making any changes.
You will generally have to reboot in order to complete an uninstallation. Until you do that, the uninstallation may have no effect, or unpredictable effects.
If you can’t remove software in any other way, you’ll have to erase and install OS X. Never install any third-party software unless you're sure you know how to uninstall it; otherwise you may create problems that are very hard to solve.
WARNING: Trying to remove complex system modifications by hunting for files by name often will not work and may make the problem worse. The same goes for "utilities" such as "AppCleaner" and the like that purport to remove software.
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