Mail Save to Text color wheel or freeze

I have a user who likes to save his emails into folders, but both on 10.5 and 10.6 he often gets serious freezes when he does this. Sometimes it will work great for a while and then he'll save and the color wheel will take over and sometimes he has to force quit.
His primary mail account is a mobile me account using imap and he also has an aol account via imap that gets used less frequently.
I've rebuilt his mail index and the individual inboxes but can't figure out what could be the issue. His imap settings are set to download the entire message and attachment so it shouldn't have to be going to the server for more info (which would be an explanation if it were).

You can try deleting the related plist:
com.apple.mail.plist
...in the userNameHome/Library/Preferences folder.
Might want to take note of existing account configurations in case you have to refresh those settings.

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