Mail says I have 38 new messages but there not there

Yesterday I downloaded new mail...I didn't read them all so i clossed mail and was going to check it later. I opened mail toaday and it still says I have 38 unread messgaes but there not in the inbox; it's empty.
I really don't need to read the messages but how do I get the mail count in the dock to reset?

This is what I wanted - thanks.
Everything looks normal so try the following:
Quit Mail first and using the Finder, go to Home > Library > Mail. Copy the Mail folder and place the copy on the Desktop for backup purposes.
Using the Finder, go to Home > Library > Mail > Envelope Index. Delete the Envelope Index file and empty the Trash.
Launch Mail and you will be prompted to import all mailboxes available within the Mail folder at Home > Library > Mail.
Select OK and allow the import process to complete. This isn't really importing anything but replacing the deleted Envelope Index file and re-indexing all mailboxes.
After confirming all mailboxes are available, you can delete the copy of the Mail folder placed on the Desktop.
Hopefully this will resolve the problem.
I'm getting ready to drive home from the coast which is a 4-5 hour drive so I won't be available again until 5:30 or so central time today.

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