Mail says I have 5 unread messages, and yet I do not.

Just updated my iPhone 5 to iOS 7, and the software seems to think that I have 5 unread messages. I tried running through all the mail, restarted it, and then hard reset it. Still shows 5 unread. Any suggestions?

I had the same issue. Turns out I had my mac open and the mail was being pulled there but not on my phone. I deleted the messages on my mac and the indicator went away. It could be a bug, I would submit feedback if that is the case http://www.apple.com/feedback/. That is probably what I will do.

Similar Messages

Mail says I have 11 unread messages in the Dock - but I don't

Just did a clean install of Leopard and copied my Mail legacy folders over from backup. But now the Dock says I have 11 unread messages (that's what the little red starburst means, right?). But when I go into Mail I can't find any unread messages any where. I have the preference turns on that displays the number of unread messages in a given box, but none of my boxes are showing a number. I've also opened all of the boxes for a visual review and simply can't find any unread messages anywhere.
I know it's a small thing, but it's driving me nuts...
Thanks,
M.

Thanks, Ernie—
Two accounts. No third-party apps. I see a little red starburst (spiky ball with a white number within) in the Dock. Says 11. But I can't find any unread messages. But I should have mentioned that my "Drafts" folder shows a five. Is this a new thing with Leopard? I don't think Mail used to count Drafts in Tiger. Could those be contributing to the 11? Still can't find the other six...
I'll try rebuilding the mailboxes and see if that helps.
Best,
M.

I have error 39 message and my dvd is not showing up in my computer.i have reinstalled many times a

hp pavillion p6000 series
hp dvd rw ad-7251h5 sata cdrom
i have error 39 message and my dvd is not showing up in my computer

Hi,
First, try the automated fixit from Microsoft on the link below.
Windows 7
Vista
Check if the drive is now working.
If it still doesn't work, click the Start Menu, open All Programs, open Accessories, right click the Command Prompt and select 'Run as Administrator'. In to the prompt type the following command and hit enter.
sfc /scannow ( note that there is a space between sfc and the / )
Let the process complete, then type exit and hit enter.
Next, click the Start Menu, open the Control Panel and click on Device Manager. Next click to open DVD/CD-ROM Drives. Right click the drive and select uninstall. Do not delete drivers if asked. When the device has uninstalled click on the 'Scan for Hardware Changes' icon ( usually just below Help on the toolbar ). Let windows reinstall the drive and see if it now works.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

Mail says I have 38 new messages but there not there

Yesterday I downloaded new mail...I didn't read them all so i clossed mail and was going to check it later. I opened mail toaday and it still says I have 38 unread messgaes but there not in the inbox; it's empty.
I really don't need to read the messages but how do I get the mail count in the dock to reset?

This is what I wanted - thanks.
Everything looks normal so try the following:
Quit Mail first and using the Finder, go to Home > Library > Mail. Copy the Mail folder and place the copy on the Desktop for backup purposes.
Using the Finder, go to Home > Library > Mail > Envelope Index. Delete the Envelope Index file and empty the Trash.
Launch Mail and you will be prompted to import all mailboxes available within the Mail folder at Home > Library > Mail.
Select OK and allow the import process to complete. This isn't really importing anything but replacing the deleted Envelope Index file and re-indexing all mailboxes.
After confirming all mailboxes are available, you can delete the copy of the Mail folder placed on the Desktop.
Hopefully this will resolve the problem.
I'm getting ready to drive home from the coast which is a 4-5 hour drive so I won't be available again until 5:30 or so central time today.

Why does my mail badge icon say I have 58 unread messages but when I look they are all read ?

Why can I not clear my unread emails mail badge, when I check I've read them all in both hotmail and iCloud accounts ?

Phil0124 wrote:
Why would you suggest this?
1. You can't delete the mail app as its a preintalled Apple App.
2. Trying to delete it will do nothing to the message count.
Its better to not answer if you are not sure of your answers., and let someone else answer instead.
Anyway atgreen:
Like Nathan-D suggests, Look in your other folders, like Junk or Spam for unread emails there.
In the Mailboxes list scroll down to the list of accounts tap on each one to see all the folders and go through them to make sure there are no undread emails there.
He is sure of his answer. Reread the steps, he isn't suggesting to delete the app, but to close it. See the first step, "double click the home button", this brings up the open apps at the bottom. Holding on the mail app brings up the "-" to close Mail. If he were trying to delete an app, you get an "x", but Apple apps don't even show that "x".
Closing the app will cause it to reset the notification flags in the app, that is why it was suggested. If that doesn't work, then he may need to reset the iPad.
Your and Nathan-D's suggestion to check for unread messages in other folders is also valid, but it is only the inboxes that are reflected on the icon.

How can I make the red unread messages bubble go away? I have no unread messages and I can't stand seeing the red bubble.

I am on the latest 10.10.1 Yosemite, but this problem has happened to me on previous operating systems. On my dock I have a red bubble that says I have unread messages waiting. When I go to messages, I have no unread items. I even went as far and deleted every single conversation. The bubble went away but returned quickly.
I cannot stand to look at the red bubble. I hate ever having red bubbles on anything because I am type A and it drives me insane. Please help. I find it very distracting.

You can simply turn it off.
>Sys Prefernces>Notifications<Messages> turn off badge icon

TS3276 I have two email accounts set up on Mail. One shows the unread messages and the other one doesn't... how can I get it to show both account's unread messages?

I have two email accounts set up on my Mail application. Both pull in and send just fine but ever since I upgrade the exchange sever and re-setup the account It won't show the unread (number) to the right of the inbox? The other one shows up just fine. Any clues would be great! Thank you.

Hi Rochdr,
You can use the following article to help you address this issue with your mail account in OS X:
OS X Mail: Troubleshooting sending and receiving email messages
http://support.apple.com/kb/ts3276
Thanks for using the Apple Support Communities. Have a good one!
-Braden

How do I make a notification go away after I have read all the messages and it still says that I have an unread message?

My messages app says I have an unread message from someone, but I have no unread messages. How do I make the notification go away?

Hi,
I have had chats/conversations that have shown the blue "unread" indicator which goes if you reselect the chat but appears again when you select another Chat.
I have also had the red Unread number indicator showing on the Dock icon badge as a separate issue.
This second I have resolved in Force Quitting the DOCK in Activity Monitor ( I will use Terminal but prefer an User Interface option).
The first I tend to solve by dismissing that particular Chat/Conversation.
As you have tried the DOCK reset method by both the recommended methods of doing so I would try a PRAM/NVRAM reset.
Restart the Mac holding down the CMD+ALT+P+R keys all at the same time until you have heard three Start up Bongs.
You can then let the Start up Continue.
8:58 pm Friday; January 2, 2015
 iMac 2.5Ghz i5 2011 (Mavericks 10.9)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad

I have a new iPhone 6 plus and all is OK. But the mail shows more than 400 'unread' messages whereas there are none in the mailbox or trash or anywhere else I have looked. I can send and receive with no problem. I'm sure I have no unread messages.

I have a new iPhone 6 plus and all is OK. But the mail shows more than 400 'unread' messages whereas there are none in the mailbox or trash or anywhere else I have looked. I can send and receive with no problem. I'm sure I have no unread messages.

jsavage9621,
It pains me to hear about your experience with the Home Phone Connect. This device usually works seamlessly and is a great alternative to a landline phone. It sounds like we've done our fair share of work on your account here. I'm going to go ahead and send you a Private Message so that we can access your account and review any open tickets for you. I look forward to speaking with you.
TrevorC_VZW
Follow us on Twitter @VZWSupport

HT201269 I downloaded from Icloud my backup to new 5S. Everything worked fine except from one of my accounts it show I have 394 unread messages. Which is correct but I have read all these on my 4S. How do I show zero and only read new messages?

I downloaded from Icloud my backup to new 5S. Everything worked fine.
However it shows I still have 394 unread messages. Which correct on this new 5S Iphone but they were all read on my old 4s.
How to I zero out the 394 and only start reading new messages on this new 5S.
Please do not tell i have to delete all 394 messages.
Richard

The process depends on who controls your email. If you have (username)@mac.com, (username)@me.com or (username)@icloud.com you've come to the correct place. For any other mail server, you need to contact their specific user support tools.

HT3529 My text message count says 2, but I have no unread messages. How do I fix this?

My text message count says 2, but I have no unread messages. How do I fix this?

Ok! I went to Settings then to Messages and then turned off iMessaging and turned off everything I could in the Messaging area and then went to the Home Screen and those pesky unread messages were gone! So I went back into settings and turned everything back on, solved my problem.
The only thing I had to do was resign in for iMessaging.

My phone says I have a voicemail message. I go to voicemail tap the message and hear nothing. I called the person back and they said they left a message. How do I hear it?

My phone says I have a voicemail message. I go to voicemail tap the message and hear nothing. I called the person back and they said they left a message. How do I hear it?

Running out of ideas, several more things you could try are:
Force-closing the Phone app by double-tapping the home button from the home screen, locating Phone in the list at the bottom, tap and hold it until it wiggles, tap to close it, tap the home button again.
Resetting your phone by holding the on/off and home buttons at the same time until you see the Apple logo (ignoring the off slider that appears first), then release.
Restore your phone, first using your backup and if that fails, as new.

HT6147 If my iPhone and iPad both say I have 7.0.6 and under "General", "Software Update" I receive the message "iOS 7.0.6 Your software is up to date" can I assume that the security patch has been installed and activated?

If my iPhone and iPad both say I have 7.0.6 and under "General", "Software Update" I receive the message "iOS 7.0.6 Your software is up to date" can I assume that the security patch has been installed and activated?

Yes, you have the Security patch.

Showing as have an unread message but I haven't got one. Same with email . Tried turning phone off and holding the power off and centre button but still showing as unread .

Showing as have an unread message but I haven't got one. Same with email . Tried turning phone off and holding the power off and centre button but still showing as unread . Any one know how to get rid off this ?

Showing as have an unread message but I haven't got one. Same with email . Tried turning phone off and holding the power off and centre button but still showing as unread . Any one know how to get rid off this ?

TS2755 i have no messages in my phone but my storage is 90% full and in my usage it says i have 12MG in messages (saved) but i dont have any messages in my phone - where are they saved ? how can i delete them? please help

i have no messages in my phone but my storage is 90% full and in my usage it says i have 12MG in messages (saved) but i dont have any messages in my phone - where are they saved ? how can i delete them? please help

pamalushka54,
We want to make sure that we get your phone up and running. Can you look to see where you have the most stuff stored at. Settings>General>Usage>Storage.
This will tell you what exactly is using everything. Then you can delete things from there.
RobinD_VZWSupport
Follow us on twitter @VZWSupport

Mail says I have 5 unread messages, and yet I do not.

Similar Messages

Maybe you are looking for