Mail says it's downloading, but then nothing appears
I'm having an issue after the latest ios 7 update. My mail accounts won't sync or download messages. It says it's downloading, but then nothing appears. I've tried manually fetching and automatic push. It was working for about an hour this afternoon, but that's been it.
My problem is that I can download new mail, but not old email, so I can not manually clear the 6500 emails I have in my inbox for 1 account. I tried every trick on the forums to no avail.
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im trying to download cod 4 and it says give password for billing info which i do and submit but then nothing happens
Did you provide a credit card?
FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: [email protected]
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
How to Get a Refund from the App Store
http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
Cheers, Tom -
im trying to download podcast and it says preparing to download but nothing happens, since i upgraded to the io6
Stacey Lou,
All I can say is I am having the same problem on my 4th Gen iPod Touch, but not my 3rd gen iPad. Occasionally, the podcast app will work, other times, all the downloads get stuck on "Preparing to Download". No obvious solution has presented itself.
Illaass, none of the previous discussions I see in "more Like This" seem to cover this topic specifically.
Idle speculation: Based on the behavior I have noticed elsewhere in iOS 6, I am convinced what is happening is if you start the podcast download someplace with a crappy connection, all subsequent attempts to download the same file will hang. I have seen this in app updates that stalled due a bad connection. All subsequent attempts to update the app also stall, regardless of the quality of the internet connection. I have to DELETE the app and reinstall it to get it to work. Maybe something similar is going on here with the Podcasts app. Unfortunately, there is no easy way to 'delete' the podcast and then re-download it. -
My iTunes won't update on my computer. I have windows vista. I can open up itunes and when I click on "check for updates" it asks if I want to download iTunes version 11.1.5 and I click "Download iTunes" but then nothing happens. Sometimes uptop the loading bar will appear but for only a split second. I have tried restarting, shutting down, I cannot figure out why it won't download. What's happening and how do I fix it?
Try updating using an iTunesSetup.exe (or iTunes64Setup.exe) installer file downloaded from the Apple website:
http://www.apple.com/itunes/download/ -
Same thing here. I'm getting very frustrated. When I swipe phone to open, and hit the phone icon, then make a call, most times it says "calling mobile" but then nothing happens. Then I try to end the call and hit the END button. Sure, it looks like the call disconnected, but as soon as I try to make another call, I see the same screen (the first called) and the words "calling mobile". The only way I can rememdy this, naturally, is powering off and restarting. But, c'mon...$300 for a phone that you have to power down between calls???
I've got the latest OS update, no jailbreak, or anything exotic on my 4s. What's more, when I try to make a call 2 out of 3 times, the dumb SIRI opens up and stops me from making the call. (and, yes, I have very carefully checked my process that I am not intentionally activating SIRI with my cheek.)
Again, $300 for all this in just trying to make a call?reset your phonr by pressing the home and sleep buttons until you see the Apple logo, ignoring the slider. Takes about 5-15 secs of button holding and you won't lose any data or settings.
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I rented a movie on my iPad. It began to download but then it disappeared. I freed up a ton of storage space to make sure I had the room for it. The movie appears in my rented videos, but when I click it, it says, "video rented but not downloaded. Go to downloads to manage downloads". Where did my downloads go? I re-booted my iPad, signed off/on iTunes etc. I can't find a folder with downloadable items anywhere. ITunes just tells me, "you've already rented this video. Do you want to rent it again?" What happened to my movie?
Did you check the Videos app?
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I can't download any applications on my macbook pro, it starts but then nothing happens
Every time I try to download any application, for example today I am trying to download Gimp for Mac, the window goes blank and in the browser it looks like it's loading but then nothing comes up. I have tried creating a new user account but the same thing happens when I download in that one. I think it is a system issue but I am not technically minded and so struggle to figure out what is happening. I can download itunes, apps from the app store. But nothing else. Even flashplayer updates don't download. Can someone help me because it is increasingly frustrating! I am needing Gimp for Mac in order to open up software I need for a new course I am doing, which means I need it today!! Thank you to anyone if they can help.
Select Help ▹ Installed Plug-ins from the Safari menu bar. Besides the following, what plugins are listed?
iPhotoPhotocast
Java
QuickTime
Shockwave Flash
WebKit built-in PDF -
Purchasing iOS 3.1 Software Update for iPod touch (1st generation) -i have paid for this, but when it goes to the itunes for downloading it says it is downloading but nothing seems to be happening. help please!
Hello mixanme,
Sorry to hear you are not able to update your iPod touch using iTunes. Thank you for providing all that information about what is going on. I found an tutorial to assist with issues updating an iPod touch:
Issues updating or restoring iPod touch
http://www.apple.com/support/ipodtouch/assistant/restore/
I hope these steps help!
Best,
Sheila M. -
Firefox and Chrome stopped working for apparently no reason. IE works. Have tried proxys, firewalls, and restarting. NOTHING WORKS. Firefox is the oddest as there are no error messages, but just shows practically no movement. Only movement is a quick "loading spin" in the address bar, but then nothing. The tab continues to read "new tab" and the address bar says whatever site I typed in, but goes no where. Chrome shows error 137 if that helps.
It's not just you, I can't authorise my phone. It seemed to go down just after I started the update (it wasn't my fault though). I am using chrome, and it does not seem to be a firewall issue, or the bannerblock issue that I read about else where, since I dont have that program installed. Strange though how the support forum is still running. If I go to http://www.apple.com/support I get nothing, but googling topics allows me to see em.
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I am trying to download itunes to PC and it downloads but then says Service Apple Mobile Device failed to restart. Verify sufficient privileges to start system services. What do I need to do? I am an Administrator on the PC so what else needs attention?
Hi txatxo
Thanks for using Apple Support Communities. You may need to restart the Apple Mobile Device Service. This article has instructions for doing this:
How to restart the Apple Mobile Device Service (AMDS) on Windows
http://support.apple.com/kb/ts1567
If that doesn't resolve the issue, I would recommend trying a thorough uninstall and reinstall of iTunes as described here:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
Cheers,
- Ari -
I download latest updates for itunes and my iphone, when it comes to installing, it successfully downloads, but then i get a message for iphone software error=1403 file corrupted, and for itunes it downloads, then when i try to install it a message says unable to install software, file maybe corrupted!!
The iTunes update must be downloaded and installed before you try and use it to update the iPhone OS
Download iTunes 10.2.2 from here: http://support.apple.com/kb/DL1103
When it completes it will auto mount the disc image and show you the package installer, don't try and do anything with the file until it gets to this stage.
Once that's installed reboot the Mac, run iTunes, connect your iPhone and let it sync, then hit the update button and let it complete that step by itself (which will require a restart of the iPhone) -
My PC says itunes cannot use my phone or ipad as they have latest ios7 and i need to update itunes to latest edition.
When I go into Itunes and download the latest it says "thankyou for downloading" but nothing has changed?
Any Ideas or help appreciated....See the Further Information area of Troubleshooting issues with iTunes for Windows updates for download advice and direct links if required.
tt2 -
I had the IOS 7 update on my phone and tried to download but then the update disappeared on my phone. It says my software is updated like the IOS 7 update didn't ever exist. How do I get it pushed back out to my phone?
I imagine a ton of people are attempting to download it right now. Simple patience, maybe keep trying, and if possible, try a little later. Think of it as all those people lining up at Apple Stores + about a million more.
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My Canon MG4150 printer won't connect. Im using OS X10.7 which says is compatible. Its identifies via USB and says downloading, but then comes up with software unavailable error. Any ideas?
Hi Pebbles2313,
It sounds like you have an issue with your printer software. You may find some of the software necessary to run your printer through the following link:
OS X: Printer and scanner software available for download - Apple Support
http://support.apple.com/en-is/HT201465
Thanks for being a part of the Apple Support Communities!
Cheers,
Braden -
This method is exactly how I'm trying to get my music on my new iPod touch, it starts downloading but then stop and says unable to download at this time. What the **** is going on ?
Try going to Settings>Store and sign out and sign back in.
It also could be due to an Apple server problem. and yu will just have to wait and try again.
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