Mail sending problem with long xml structure

Hello,
we are sending IDocs through XI to a TOPCALL mail server
by SMTP.
In the RWD->message monitoring->adapter engine for the mailsender adapter the message looks fine and can be displayed in the internetexplorer.
In TOPCALL suddenly the content in the XML structure contains a CARRIAGE, LINE FEED character in a line at position 1098. If this occurs in a tag, the XML structure is not valid anymore.
Has somebody also experiences like this?
How can I find out, from which system (SAP, TOCALL,...)this error comes from.?
thanks for your help
Werner Magerl

Hi,
I did not think the characterset and database would matter for this problem, but here is the info you requested.
The database is an Oracle Database 10g Enterprise Edition Release 10.2.0.1.0 - 64bi
The characterset : NLS_CHARACTERSET     AL32UTF8
And i don't have a clue about the characterset of the operating system (not even sure what the operating system is), but i think that will be utf-8 aswell.
I'm not sure what i did, to come over as rude, but i didn't mean to and i apologize for it.

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