Mail sent issue in CLM work flow

Hi Expert,
we are facing an issue CLM workflow mails.
Once all approvers done in contract document the status mail need to be triggered to the owner of the Document.
But intead of that it is sending to other person who is nowhere related to the document .
Please guide me on this .
Thanks,
Pavan.

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Hi all,
i m working for a Web Dynpro java where for my project "Classified" after creation of any classified item work flow is there name as approver and publisher.
I m in search of the functionality where mail need to be trigger for the corresponding creator for the created classified item if once approve or reject by the Approver or Publisher.
For this from code lavel i need to do something or from Configuration side i need to work on that.
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Deepak

Hi Deepak,
If mail Triggering is what all you want,
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Regards,
Ganga.

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Hi All,
Please find the issue as below.
User created the credit memo and submitted for approval. user is expecting the mail in his mail-box, once he submitted the credit memo for approval and same way once approver approved the credit memo, user is expecting mail such that credit memo has been approved.
He informed that previously he is receiving the mails as expected.
Now all of sudden he is not receiving mails.
I have checked work flow mailer, mailer is up and running.
I have gone through the wf_notifications table, here i can see that MAIL_STATUS column having value of "MAIL".
even i have gone through WF_USERS table this particular user is existing and status is "ACTIVE".
But user is not yet received any mail.
Kindly some one help me to sort out this issue.
Thanks in Advance.
Edited by: user627525 on Jun 8, 2011 5:58 AM

Thanks RK for your quick reply.
I was gone through the details you have provided. every thing is fine as expected.
Later i have checked workflow mailer, it was down, due to that notifications are not reached to users/customers.once it is up and running mail notifications sent to respective users successfully.
Many Thanks.

Can we reprocess the already completed work flow

Hi Work flow experts,
I am having an issue with custom work flow which is for Employee Issue Tracker.
Work Flow in brief
When an employee raises an issue through portal, in back end a Ztable record with some Request Number will be created and will start the custom work flow.
First a mail will be sent to the concerned HR Person who has to resolve the issue and then a work item will be sent to the same HR person.
If the person does not responds to that work item with in 3 days, that work item will be escalated and will be sent to his superior along with a mail,Superior will give instructions and then the work item will be sent back to the same HR person.
If HR Person resolves the employees issue and process his work item, then work item will be sent to the concerned employee who raised the issue.
Then finally emploee can close the issue or he can reopen the same issue.In case of closing the work flowwill be completed there. But in case of reopening the same issue,the process from the begining will continue again.
My Issue
In Production System, in some cases HR Persons are receiving mails but when they go to their work flow inbox there are no work Items.Some Superiors are receiving mails about the escalations, but when they go to their work flow inbox there are no work items.It is not happening for all cases, but only 2 to 3 cases out of 200 to 300 cases.
As I am very new to work flow,I am not able to even find out the issue by seeing the completed work flow of those abnormal cases
When I run the whole process in Production system, Complete work flow went fine.I have tested for almost 5 to 6 times and I found no Issue.
So is there any thing like reprocessing the completed workflow and then debugging those abnormal cases.
Or Can any one suggest me in some other way that could help me out.
As this is a production Issue, Almost per day they will have around 300 to 400 cases.

Hello,
No, you can't reprocess completed worflows. But you can create a new one with the same input, if it makes sense to do so.
You say:
"In Production System, in some cases HR Persons are receiving mails but when they go to their work flow inbox there are no work Items.Some Superiors are receiving mails about the escalations, but when they go to their work flow inbox there are no work items."
Ths is not necssarily a problem. It could be that someone else has processed that workitem, or that the workflow was terminated because it received a terminating event. Starting with the emails they received, work backwards and find the workflow referred to and look in its log to see what happened. It's also possible the workflow went into eror - check SWI2_DIAG.
regards
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Dears ,
RDBMS : 10.2.0.3.0
Oracle Applications : 12.0.4
i have a prblem with my work flow mailer,it becomes in active each time i restart the APPS,
it start this way:
1-i stopped the work flow mailer for more than 3 months,
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4-i used this action plan (from note736508.1);
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can any one help?
or any notes may be?
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Hi Omar,
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[How To Automatically Restart the Workflow Mailer Processes Regularly|https://metalink2.oracle.com/metalink/plsql/ml2_documents.showDocument?p_database_id=NOT&p_id=443643.1]
[What are the exact meaning for Workflow Notification Mailer startup modes Automatic, Manual and On Demand .?|https://metalink2.oracle.com/metalink/plsql/ml2_documents.showDocument?p_database_id=NOT&p_id=845478.1]
Thanks,
Anchorage :)

Work flow issue

Hi there,
The issue here is when the WF [of T&E Module] is triggered by submitting the trip, the link between trip and the workflow [Event Linkage] gets deactivated when any inconsistent or inappropriate data is passed to the WF containers. The inconsistent data can be anything like incorrect staff number, trip number or any system parameters.
We want a mail to be sent to an email address, so that there should be an immediate action in regards to deactivation of WF.
In regards, to this I have set up user WF-BATCH as the workflow administrator through transactions SWEQADM and SWDC_RUNTIME.
In the business work place [SBWP] settings of user WF-BATCH, setup auto forwarding feature such that all mail sent to the SAP mailbox of user WF-BATCH are automatically forwarded to an email address.
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Please consider this as a matter of urgency.
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Hi Venu,
Thanks for this.
However, could you please suggest on below two points:
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Hi,
Since this issue is more related to Office 365, I'd recommend you post your question in the Office 365 Community forum:
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Hi All,
In iSupplier Portal, during registration (new user creation) it will call a Workflow to send notification for notifying buyers about the registration of supplier.
We can see the workflow process set(named: Supplier User Registration Workflow : POS_REG ) using Workflow Builder.
This work flow sends a notification mail to the registered user which includes external URL (which is present in the profile option: "POS External URL") used to login.
Our requirement is to send custom URL to the newly created user.
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Your help is appreciated.
Thanks in advance.
Regards,
S.K.

Thanks for your responce Sumit.
While debugging the procedure "FND_REGISTRATION_UTILS_PKG.publish_event" we found that it is calling a business event. We followed the below steps to resolve the issue:
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4)     Create custom package of “POS_URL_PKG” and call this from the above created custom work flow process
5)     Custom package “POS_URL_PKG” gets the Custom URL which needs to be send to user
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Work flow for Goods issue MIGO_GI

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I want to develop a work flow for good issue MIGO_GI transaction. Is there any standard work flow this scenario.
When I deliver the 4 materials, the Material cost is 100*4 = 400, if the Material cost is greatr than 500, mail should trigger to the manager, if it less it will go to the first approver.
please advice me in this.,
regards,
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Deep.

Hi,
Can anybody solve above posted issue!
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