Mail server rejected password

The SMTP server "smtp.mac.com" rejected the password for user "XXX" Please re-enter your password or cancel.
This is the error I am getting on my laptop and on my iphone. It started on June 5th and now I can't receive any emails.
I have OS 10.4.11 an my iphone version is 2.2.1
I have read other people recently having similar problem with their Yahoo accounts(and didn't find a working solution), but I am using only Apple's Mail.
Thank you for any help.

Problem resolved after renewing my MobileMe account with a credit card that hadn't been canceled.

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Mail: outgoing and now incoming mail server rejects password

Hello all. Hope you can help with this one.
I was using Mail as normal yesterday. I use the same incoming mail server and SMTP server (my university's Exchange server). Then sending mail suddenly failed. The error message I get is:
The SMTP server “exch.wlv.ac.uk” rejected the password for user “(null)”
Enter your password again or cancel.
The settings are port 995 for outgoing mail, using SSL and requiring password authentication.
I've verified my settings and passwords with IT support. They say they haven't altered anything, and nor have I.
I've tried Connection Doctor: it says Mail connected with the exch. server without any problems. However, under Account Information, the server says (offline).
I've changed ports (to 25 and 587): no success.
I've deleted my password from Keychain and Mail plist and reentered it. No success.
I've verified and repaired permissions.
I'm now not getting incoming mail either: the error message is
There may be a problem with the mail server or network. Verify the settings for account “Staff POP” or try again.
The server returned the error: The connection to host exch.wlv.ac.uk on port 25 failed.
I can send and receive using web-based OWA.
Is there anything else I can do, or is it a server problem?
Thanks,
Aidan

May be no help to you Aidan except comfort in numbers. Mail has started behaving erratically for me in the past week. My inbox and account mail has disappeared and my accounts keep being rejected by the webmail host similar to your problem; password rejected etc. Then Mail closes abruptly telling me there's a problem and offering to send a report to Apple. Mail is version 4.5 and the iMac is 10.6.8. Help!
Maurice

Can't log in to my (mobileme) email on Mail/Server rejecting password, Can't log in to my (mobileme) email on Mail/Server rejecting password

Hi all,
I went to check my email in mail last night and my mobileme account was offline. (Gmail account is online no problem). I clicked to take it back online, but it wouldn't accept my password. My parents also have this address on their mail (2 x macbook pros on lion, 2 x iphone 4, 1 x ipad4 -if this is relevant!) as its our main business account. The same situation was on their devices.
I came into the studio this morning and tried the following on my computer:
-Re-setting password on iforgot. (This took a few attempts as I can't use alternative email address as it doesn't work and is years old, and it kept telling me my security question (Bday) was wrong when it was correct...) I got there in the end and changed the password successfully.
-Went to remove keychain, but there was nothing there at all for the account
-Deleting account and re-setting up. This didnt work, as it wouldnt accept my password (new or old).
This happened a few weeks ago as well, and resetting the password and resetting the account worked.
I also did the same on my parents devices, and the new account was set up fine, so we can at least access the emails via their computers.
The differences between the computers, and what I'm guessing the problem is, I am on Snow leopard (10.6.8), on old version of mail (4.5) and obviously not connected to icloud. They are on lion and the latest versions of mail, and on icloud.
I desperately don't want to upgrade to lion as I run lots of expensive software off my machine, (photoshop, illustrator, indesign, after effects etc) and don't want lion to mess them up.
Do you think the fact i'm on such an old version is the problem? Why would the account have been taken offline on the other devices initally though?
I have had different messages popping up:
"The MobileMe IMAP server “mail.me.com” rejected the password for user...."
"Logging in to the MobileMe IMAP server “mail.me.com” failed. Make sure the user name and password you entered are correct, then click Continue. If the information isn’t correct, you cannot receive messages."
And something about the certificate not being secure.
Sorry, this has been all over the place - very behind now and rushing!! Hope it makes sense and someone can help soon, as I need to send a ton of emails this afternoon off my machine! :-) Thanks in advance!!

comicstripper1 wrote:
I desperately don't want to upgrade to lion as I run lots of expensive software off my machine, (photoshop, illustrator, indesign, after effects etc) and don't want lion to mess them up. ...
You can continue to run most PowerPC software in Mt. Lion by installing Snow Leopard Server into Parallels 8:
[click on image to enlarge]
Apple is now selling Snow Leopard Server for $19.99 + sales tax & shipping costs at 1.800.MYAPPLE (1.800.692.7753) - Apple Part Number: MC588Z/A (telephone orders only).

Outgoing mail server rejected password - using microsoft exchange email

hi everybody,
so i have a microsoft exchange outlook email account from my school. i recently have started having troubles with apple mail sending messages. it rejects the password of my email account. i have gone to outlook.com several times and changed the passwords but to no avail. i know it used to work. i went on a trip to guatemala and came back and now it seems to hate me. i cant remember if the problem arose after my switch to snow leopard either..
i went to the help section on the outlook page after i log in but after i change to those settings its still rejects my outgoing mail password.
is there a bug with snow leopard? oh good as i am writing this mail just 'quit unexpectedly'..aww the joys of just having microsoft email- imagine a whole operating system based on such inadequacies (i must vent.. this is extremely annoying that i have to reply back to people with my gmail account)..
thanks in advance!

It is likely the Port setting for the SMTP has either gotten changed while you were away, or your provider has changed what settings are needed. Check the settings carefully. If you know exactly what Port should be used, change to Use Custom Port, enter the Port manually, and proceed to test again.
Ernie

Comcast POP Server Rejecting Password & Now Dysfunctional (Keychain?)

I'm starting a new thread because a related topic "POP server rejecting password" is marked answered, but for Charter, which solution will not work with Comcast. Comcast has advised that some problems are stemming from internal changes (commencing near the end of November 2007) mandated by the FCC to improve security. But, given that I can access the Comcast email account remotely via my Treo Smartphone (using Sprint), and via Comcast Webmail, makes me think that my Mac (OS 10.4.8) and/or Mail application may also be culpable.
I specifically am having a problem with a Comcast email POP server, but not two other POP inboxes hosted by another, unrelated ISP, also managed by Mail.
When I open Mail, the Comcast mailboxes (both inbox and sent) are grayed out with a ~ next to them--I've never seen a ~ before. The other two mailbox pairs (the non-Comcast ISP) work normally. Selecting Mail's Connection Doctor produces the results: "Connection and login to server succeeded" for the Comcast POP and "Connection to server succeeded, no login required" for the Comcast SMTP--no difference when compared with the results for the other, non-Comcast ISP mail accounts. This is notably different from posts in the other thread.
Historically, I'd occasionally (perhaps monthly or so) get the popup request "Enter Password for Account..." Comcast previously conveyed that such treatment is normal. I perhaps could have alleviated this by adding the response to the keychain, but never bothered. Problems began yesterday when typing in the correct password resulted in the same request, repeatedly without end.
Called Comcast tech support (three times now), verifying that the Mail application is set up OK. They acknowledged that they were experiencing some server outages, but that was unlikely the issue since I could access such via Comcast webmail. Of course, they referred me to Apple--my Mac "had to be the problem."
The other topic suggested, perhaps, that keychain was at fault. So, using the Keychain Access utility, deleted all items. I was motivated to do this anyway based on speculation last week by the Trash It scriptware developer that I may have keychain corruption, as regarded another, hopefully unrelated problem, now resolved, having to do with attempting to eliminate "localized.rsrc" files from the trash via the Terminal command "sudo rm -R ~/.Trash/*" returning the error "...(my formal user account name) is not in the sudors file."
Pulling my hair out on this one.

Comcast fixed the problem they were having with their server(s). No explanation, of course. Guess the problem was theirs entirely--no fault on our side.
Thanks David for your insight on what the (~) meant. Tried going online, but upon Mail checking, the affected mailbox immediately again went back offline--at least until Comcast fixed its end.
As regards the POP servers, yes I suspect there are intervening servers (PoP or otherwise) between users and the underlying database holding the email. All Comcast would acknowledge is that customer service representatives access the same customer email repository as do individual customers themselves, whether by POP or Webmail (Duh).

Upgraded to Mavericks. Calendar.app asks for password to sync calendar to Exchange account. Exchange server rejects password.

Upgraded to Mavericks. Calendar.app asks for password to sync calendar to Exchange account. Exchange server rejects password. Had to go to Outlook (ugh!) in order to work (this suck!). Please help!

Wanted to chime in and say I'm having the same problem. Had to go back to Outlook which feels ancient. Hope Apple fixes this soon.

Mail server rejected message: spam or virus detected (#5.3.0)

Hi everybody,
for the first time ever I got this funny message:
mail server rejected message: spam or virus detected (#5.3.0)
This happens now with e-mails containing a pdf which I a) have already sent before and b) created on the mac. Checked with another pdf just for testing - same effect. Any other documents work fine - just those pdfs don't work anymore.
Any ideas?
Thanks in advance,
Bettina

Bettina,
There is the possibility of the MS Office and Word being infected (but not the Mac overall) with what are called micro-viri, and are cross-platform. Many AV filters will catch those. I am providing a link where some of us discussed this MS Office infection:
http://discussions.apple.com/thread.jspa?messageID=2782109&#2782109
Let us know what you find? See also:
http://outlandishjosh.com/wp/index.php?p=861
which you will see in that topic linked above.
I have not confirmed the path you chose to create the PDF will transmit this virus, but this must be checked out, and is probably the source of the message you are getting.
Ernie

Intermittent "The mail server rejected the password" on SBC-Yahoo

I have Mail set to automatically check email every 5 minutes from an SBC-Yahoo DSL line.
*Every day* when I come home, the "Server rejected the password" error dialog is waiting for me. Of course, the password is correct. When I re-enter it, Mail downloads the mail correctly.
This problem seems to occur more often since I switched over from the old prodigy.net to the sbc.yahoo.com servers.
While I sure wished that Mail was not totally boneheaded in handling the occasional failed POP connection attempt, I wonder whether:
1. I am the only one having this problem
2. It's a Yahoo problem
3. Is there a way to fix it?
TIA

I have Mail set to automatically check email every 5
minutes from an SBC-Yahoo DSL line.
*Every day* when I come home, the "Server rejected
the password" error dialog is waiting for me. Of
course, the password is correct. When I re-enter it,
Mail downloads the mail correctly.
This problem seems to occur more often since I
switched over from the old prodigy.net to the
sbc.yahoo.com servers.
While I sure wished that Mail was not totally
boneheaded in handling the occasional failed POP
connection attempt, I wonder whether:
1. I am the only one having this problem
2. It's a Yahoo problem
3. Is there a way to fix it?
TIA
I am having the same problem. I have to re-type my password for two POP accounts each time I start MAIL. It doesn't hold the SMTP passwords either.
Once I go into the preferences and re-type them it will connect fine until I restart MAIL and I have to start all over again...I too wonder the same things!

Mail 4.5 SMTP Server Rejecting Password for Outgoing Mail

I just set up Mail 4.5 and am receiving incoming mails but can't send out my emails. I get a message saying the SMTP server rejected the password. I know it's the correct password, have entered it a few times now. I'd appreciate any advice. thnx

Hi Jan ...
From the Mail menu bar click Mail > Preferences then select the Accounts tab then the Account Information tab.
Select the account on the left.
Make sure the SMTP server is selected where you see: Outgoing Mail Server (SMTP)
Quit then relaunch Mail to test.
If the correct server is already selected, open Keychain Access located in /Applications/Utilities
Select Passwords on the left.
Use the search field top right corner of the window to find the email account. Then right or control click the keychain then click Delete.
Go back to the Account Information tab in Mail > Preferences. Type in the correct password. You should be prompted to save that password to a new keychain. Click Yes.
edited by: cs

Mail keeps saying "server rejected password

Hi
Does anyone know why with increasing frequency, when I click "get mail" for my pop account Mail has started to say "server has rejected password" and asks me to re enter the password. I do so putting the correct password in and it keeps coming back with the same message.
Then for no apparent reason it just stops doing that and allows messages to download from my pop account.

I got this problem resolved yesterday with remote assistance from my Bell server. Apparently, my password entry in my Mail Account had been corrupted or changed, so even entering the right password continued to be rejected.
We solved the problem by resetting my email password with my server, then entering the new password in my Account info in Mail.
By the way, my webmail with Bell worked fine, so there was nothing wrong with my settings. That pointed to password problems.
The question remains, though, Why did Mail mess up my password Account entry in the first place?
Hope this helps the rest of you struggling with this really annoying problem.

OS Lion Mail: Microsoft Exchange Server Rejects Password

Hello,
I just upgraded to Lion and was attempting to set up all of my email accounts into Mail. My Yahoo, AOL, and Gmail accounts all worked fine, but my Microsoft Exchange account did not. When I set it up through Settings originally, everything seemed fine and it had no problem verifying the account. However, when I try to retrieve mail from the Exchange account within Mail, it gives me an error saying that the server rejected the password and then prompts me to enter the password again. I enter the correct password, and the same window pops up over and over again. Has anyone found a fix to this problem?
Thank you!

Same Problem here since days and nobody at Apple is picking it up, even though a lot of people experiencing the same issues.
I Tried deleting all accounts (GMX, Exchange) from Mail 5.0 and create a new one (only Exchange) here: "System Pref". -> "Mail, Contacs & Calendars". Account creation worked, but Mail keeps asking me for the password telling me the server rejected the pw, which is correct (as it worked with the account creation).
To be honest I'm a little disappointed, having switched from PC to Mac earlier this year and never ran into problems with a PC that took me longer than a day to fix (especially on productive systems!), i start to regret buying a mac...
Cheers

POP server rejected password message??? What happened?

I get this error message:
The POP server “pop-server.roadrunner.com” rejected the password for user “[email protected]”
Please re-enter your password, or cancel.
I just got it this evening and my mail won't accept my password. I tried to access my mail it via WWW and it won't accept my password either. What happened? It was fine this AM. My ISP is via time/warner. Any help is appreciated.

So I looked at your post again. Does adelphia.net now use “pop-server.roadrunner.com” as it's POP mail server?
On p.4 of this PDF, it says you should be using the following settings:
Email Client Settings
Username: {your [email protected]}
Password: {your password}
Incoming (POP3)
Server: mail.adelphia.net
Outgoing (SMTP)
Server: mail.adelphia.net
So maybe some of your mail prefs account settings were inadvertently changed to the wrong stuff so you are now inadvertently trying to connect to the wrong server with the wrong username?
That still doesn't answer why you can't connect via webmail at https://webmail.adelphia.net/webedge , though...

Pop Server Rejects Password Issue

I continuously get "Enter Password for Account ..." and "the pop server XXX rejected the password for user YYY".
I have searched for this online and have seen some threads on this, most of which have closed without resolution.
I'm raising it again as I think this issue is related to owning an iPhone and I have not seen that discussed anywhere at this point.
My Wife and I both use the same service provider for email. Last year I bought her a iPhone and the password rejections started on her account only. I didn't pay much notice at the time as this didn't affect my account! To her credit it was she that spotted the relationship with the iPhone.
This year I bought the new 3GS iPhone and immediately I start to get the pop server rejection messages.
Can anyone help with this mildly irritating issue?

Does this help (temporarily?)
This might be due to one of Leopards most serious bug.
The one that makes Mail randomly switch setting in "Account<Advanced<Authentification"
from "Password to APOP"
If the setting has been changed to APOP you will be asked for a password.
Change back to Password and all is well until the next time Mail suddenly and unexpectedly changes the setting all by itself.
But of course, this depends on what settings your provider is using.
Michael

Why does apple mail continuously reject password?

We have various networked macs that all keep throwing up the error message:
The POP server rejected your password for user. Please re-enter your password
You click cancel and it disappears and checks fine but then it flashes up again. It's becoming more and more regular on most of our accounts.
A solution would be most helpful!

Most common cause is more than one entry in Keychain, or corruption.
Open Keychain Access in Utilities, use Keychain First Aid under the Keychain Menu item, then either check the Password under that item, change it, or delete it and start over.
Resetting your keychain in Mac OS X...
If Keychain First Aid finds an issue that it cannot repair, or if you do not know your keychain password, you may need to reset your keychain.
http://support.apple.com/kb/TS1544
But of course it could be anything.

Error messages, cannot get mail. server failed. password incorrect.

my iphone comes up with an error message that says "cannot get mail. the connection to the server failed", i always press ok. then the iphone says that my email "password incorrect" when I know it is not incorrect. i have typed the right one multiple times but i am not able to get mail for this certain email address. it is a windows live (hotmail) account. I have another gmail account that is working fine so far. i have tried all the trouble shoot tutorials on the apple website, nothing worked yet.... Please help!

i had to manually put in the correct email. I wanted to register a hotmail account but since it was giving me that response, I researched this issue. Finally, I found out some specifics and gave it a try. The post said to Go to Add email and Click Other. My email is a live account... I needed to type::
host name: outlook.com
SMTP (Outgoing mail server): stmp.live.com
Server port as 995
When I put all of that in, it worked. Hope that helps!

Mail server rejected password

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