Mail Servers

In setting up alerts in 11.5 SP3, I specified a mail relay server under 'Metric/Alert Services' .  The error log kept recording 'Unknown host' though I can IP ping the mail server from my xMII server.  Finally I decided using a mail relay server was maybe the issue so I switched the server spec to an internal company Microsoft Exchange server with a valid email address and authentication name/password.
xMII still isn't issuing emails - the error logs are still recording 'Unknown host' with the original mail relay server information.  It doesn't seem like it's 'picked up' the new Exchange server information yet the Exchange server info is in the Mail Server table in ActivePortal.
Do I need to restart the xMII servlet to be able to use the new mail server settings?
Thanks for your help!

I'm getting alerts in my log on a regular basis.  I created a metric and put it in the 5 min scan group.  I designed the monitor to ensure an alert would be generated every time.
In my previous alert attempt I was using an tag query where tag had a colon in it.  Apparently colons are not allowed.  Sam Castro was here maybe a month ago and caught it.  We replaced the colon with an underscore and the alerts worked fine.
Now if I can just get the emails to work!

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    Edited by: leeky41 on Mar 9, 2010 11:07 PM

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