Mail shows message count even if deleted.

Mail shows 970 unread emails (in two accounts), however all have been read and deleted from phone. When showing empty, the MAIL APP icon still shows 970 messages. Where are they ? Thanks for your help. J

"Repair Disk Permissions" from Disk Utility may help.
You can also re-install the latest (10.4.6) combo update.
Mihalis.
Dual G5 @ 2GHz Mac OS X (10.4.6)

Similar Messages

Mail: New Message Count Doesn't Show

I'm using Lion.
One of my account inboxes (but not all) does not show the new message count. All of my accounts use Gmail IMAP. The Badge shows up in the Dock, but inside of Mail, that account does not indicate that there is new mail.
Suggestions?

Thanks to MaxB who helped me, and may help you:
I completely forgot about this post. I was able to resolve the issue when I went into my email account settings and changed my user name from just XYZ to [email protected] and when I saved the changes the count instantly updated after a restart of Mail.
I hope this works for you too.
Max

Mail unread message counts inaccurate

I just bought a new computer with Lion installed. The unread message count in the dock and with the mailboxes in mail is wildely inaccurate. My older computer is running Snow Lion and its count is completely accurate. For instance Snow Leopard may say 12 unread messages and Lion will say 1.

Try rebuilding the mailbox. This can take awhile if you have a lot of mail.
Rebuild mailbox
Try reindexing the mailbox. This can take awhile if you have a lot of mail.
Reindex messages

Mail error message in console log - "deleted count greater than total count

since installing Gmail IMAP instead of POP I get the following error message in the console log. Any ideas or solutions?
28/10/2009 14:19:04 Mail[1629] * Assertion failure in -[MessageViewer _countStringForType:isDrafts:omitUnread:totalCount:], /SourceCache/Mail/Mail-1076/MessageViewer.subproj/MessageViewer.m:5078
deleted count greater than total count
0 Message 0x00007fff84daf828 -[MFAssertionHandler _handleFailureWithPreamble:description:arguments:] + 137
1 Message 0x00007fff84daf78d -[MFAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 220
2 Mail 0x00000001000356da 0x0 + 4295186138
3 Mail 0x00000001000316ba 0x0 + 4295169722
4 Foundation 0x00007fff8736f926 nsnotecallback + 167
5 CoreFoundation 0x00007fff8831fe4a __CFXNotificationPost + 954
6 CoreFoundation 0x00007fff8830c7f8 _CFXNotificationPostNotification + 200
7 Mail 0x000000010001dbe1 0x0 + 4295089121
8 Mail 0x000000010001dc52 0x0 + 4295089234
9 Foundation 0x00007fff8739b874 postQueueNotifications + 398
10 CoreFoundation 0x00007fff88337437 __CFRunLoopDoObservers + 519
11 CoreFoundation 0x00007fff8831305f CFRunLoopRunSpecific + 607
12 HIToolbox 0x00007fff82f0ec4e RunCurrentEventLoopInMode + 333
13 HIToolbox 0x00007fff82f0ea53 ReceiveNextEventCommon + 310
14 HIToolbox 0x00007fff82f0e90c BlockUntilNextEventMatchingListInMode + 59
15 AppKit 0x00007fff815bd520 _DPSNextEvent + 718
16 AppKit 0x00007fff815bce89 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 155
17 AppKit 0x00007fff81582a7d -[NSApplication run] + 395
18 AppKit 0x00007fff8157b798 NSApplicationMain + 364
19 Mail 0x000000010000167c 0x0 + 4294973052
20 ??? 0x0000000000000002 0x0 + 2
)

Welcome to the forums Oliver... good work at narrowing the problem down so far!
Try dragging this file to the Desktop and reboot...
/Users/nnnn/Library/Preferences/com.apple.mail.plist
Might also pay to clean caches, I use Applejack, but there are many. The log makes me think cache especially.

TS3276 Snow Leopard 10.6.8 MAIL duplicates messages that won't delete

I run Snow Leopard 10.6.8. MAIL has been duplicating all messages in my DELETE and TRASH folders and continually loading and adding more. I delete & empty trash but reappear. HELP! Mail crashed..tells me now to import 150,000 messages before I can get back in.

Download iTunes from Apple's web site and install it. Don't use Software Update.

Message count incorrect

I'm using 10.8.2 on an iMac, together with Fastmail as an email provider. The Get Account Info function in mail shows message counts in my IMAP mail boxes that match Fastmail's various webmail interfaces. The actual messages displayed don't reach these totals, however. They're always 5-20 messages short, even with all conversation features turned off. Postbox 3.06 and Outlook 2011 don't have these issues. Is this some sort of known Mail issue, and some esoteric problem with Fastmail? Any hints would be welcome. I don't much care for Outlook, but I also don't want to accidentally lose some email I'll need later.

Mine has an unread count of 6, and it's really annoying. This would definitely be my favorite new feature of the new Mail by far if only it worked correctly.
I've been using a "new mail" smart mailbox for some time now, so that doesn't take care of it. I've also deleted all my RSS feeds (use Google Reader anyway), gone through every mailbox and marked everything as read, and restarted Mail several times. The weird thing is that this happened before (unread count was 2), went away for a few days, and now it's doing it again. Unless there are some mail messages getting diverted somewhere else that aren't showing up in Mail, I'm not quite sure what the problem is, but it really is mighty distracting.
Message was edited by: nosugrefneb

Getting different message count for some mail boxes in a particular account

Hello,
I am using java mail api in my project.
I am using two methods
Case 1 :
folder.getMessageCount()
case 2:
getMessageCount(String folderName){
int iCount = 0;
Folder objFolder = store.getDefaultFolder();
if (folderName != null && folderName.equalsIgnoreCase("") == false) {
objFolder = objFolder.getFolder(folderName);
iCount = objFolder.getMessageCount();
return iCount;
I am getting different output from both the above cases.
I have tested both cases on many accounts and they give me same message count. but for one gmail account only they give me different message count for two folders, Inbox as well as Gmail/All.
Can anyone tell me the reason for this difference.

Yes, in case 1, i first open the folder and then i call folder.getMessageCount().
I am using IMAP in both the cases
as i used Store store = session.getStore("imaps");
Yes, there is no new mail delivered to the folder when this methods are analyzed.
i am getting different count as
imap.getMessageCount() >> First way
imap.getMessageCount(Bi testing) >> Another way:-
imap.getMessageCount(Bi testing)--> Count = 4
imap.getMessageCount()--> Count = 4
imap.getMessageCount(INBOX)--> Count = 125
imap.getMessageCount()--> Count = 117
imap.getMessageCount(Personal)--> Count = 11
imap.getMessageCount()--> Count = 11
imap.getMessageCount(Receipts)--> Count = 6
imap.getMessageCount()--> Count = 6
imap.getMessageCount(Travel)--> Count = 36
imap.getMessageCount()--> Count = 36
imap.getMessageCount(Work)--> Count = 2
imap.getMessageCount()--> Count = 2
*imap.getMessageCount([Gmail]/All Mail)--> Count = 180*
imap.getMessageCount()--> Count = 161
imap.getMessageCount([Gmail]/Drafts)--> Count = 0
imap.getMessageCount()--> Count = 0
imap.getMessageCount([Gmail]/Sent Mail)--> Count = 40
imap.getMessageCount()--> Count = 40
imap.getMessageCount([Gmail]/Spam)--> Count = 0
imap.getMessageCount()--> Count = 0
imap.getMessageCount([Gmail]/Starred)--> Count = 0
imap.getMessageCount()--> Count = 0
imap.getMessageCount([Gmail]/Trash)--> Count = 15
imap.getMessageCount()--> Count = 15
In this two folders Inbox as well as [Gmail]/All Mail showing different counts when used on both methods.

Drafts for .Mac account shows false count

In my Mail app (ver. 2.0.8), the Drafts folder for .Mac accout keeps showing false count even though there is no draft in the folder. The counter disappears when I open the folder, but comes back after sending a new email. The number on the counter seems to keep increasing. Any idea how to fix this problem?
MacBook Pro (2.0GHz), iMac G5 (1.8GHz), Macmini Mac OS X (10.4.5)

Duh! I checked the preferences, and sure enough "store draft messages on the server" was checked. Allan, thanks for your help!

Turning off new message indicator AND the new message count

Greetings,
Is it possible to turn off both the new message indicator (red asterix) and the new message count?
I would like no message indicators to appear on my blackberry home screen.
Thanks ever so much for your help.

I guess I didn't read close enough. I don't think you can turn off the red asterisk. It's going to show up on the icon no matter what.
As for the text messages, I'm not sure the setting for not showing message count indicator applies for text messges. In fact, if you have OS 5, it most likely doesn't as sms is handled much differently.
You can turn off sounds and the red led in Profiles (or Sounds in OS 5)
You're basically wanting to disabl everything the phone was designed to do.
1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!

My mac mail on just keeps sending the same messages even after deleted and shows thousands of emails supposed to be coming in

My mac mail on just keeps sending the same messages even after deleted and shows thousands of emails supposed to be coming in

If you have a backup, you can restore the e-mails. Go to Finder and select your user/home folder. With that Finder window as the front window, either select Finder/View/Show View options or go command - J. When the View options opens, check ’Show Library Folder’. That should make your user library folder visible in your user/home folder. Library/Mail/V2.
Thanks to leonie for some information contained in this.

I had a message that shows my mail box is full, i have deleted all my file but unfortunatly it shows no change on the storage at all

i had a message that shows my mail box is full, i have deleted all my file but unfortunatly it shows no change on the storage at all

Ditto on Clinton's suggestion using OmniDiskSweeper. It is an excellent tool.
It may seem elementary, but do empty Trash. Only then do you gain storage space.
You may also find a few hints here:
http://pondini.org/OSX/DiskSpace.html
Ciao.

Yahoo! Mail in Mail App on iPad 2 iOS 7.0.3 Shows Unread Message Count

Yahoo! Mail in Mail App on iPad 2 iOS 7.0.3 shows unread message count when the Inbox is empty. This has been an ongoing issue since iOS 7 rolled out. I was hoping with this latest update that this problem would be fixed. Just wanted to report it. If someone knows where bugs get reported, I'd appreciate the link.
None of my other mail programs have this problem.
I perform a reset (holding down the Home button and the Power button) and sometimes this clears it out and sometimes not. Plus, I don't want to reset my iPad on a constant basis just to clear my mail count.
Any insight or additional information is appreciated.

I think it's an issue with yahoo. I have the same basic set up as you and will open my mail, see that I have 4 unread for example, read them, exit mail and have the red bubble still reading 4 unread mail. Usually it catches up and corrects in a little bit.
Probably jus a glitch between yahoo and the mail app and not much you can do as a user but wait it out or get used to it...or I understand that there's a yahoo app if it really bugs you.

My mail program does not update when I delete emails in my other email programs (i.e. it still shows messages in my mail inbox when I've deleted them). I think this started with Maverick? Any solutions?

My mail program does not update when I delete emails in my other email programs (i.e. it still shows messages in my mail inbox when I've deleted them). I think this started with Maverick? Any solutions?

one is gmail, one is a university email and they are both IMAP accounts (not that I know what that means)....

I have Lion, and I can't see my unread messages count in the dock, even after the preferences set up. I find the Lion Mail too complicated. Leopard was much easier and more simple to use. I only have one account& don't need all the rest. any suggestions

I have Lion, and I can't see my unread messages count in the dock, even after the preferences set up.
I find the Lion Mail too complicated. Leopard was much easier and more simple to use. I only have one account& don't need all the rest.
any suggestions?

weird.
It's so frustrating, I got my Mac Book 5 days ago and I'm already having a discussion in the forum.
Thank you so much for your prompt replies.
It's past midnight here so I'd better get some rest...
Good night captfred!

Unread message count is wrong in Mail and Dock

Just last week I noticed that both my Email Inbox & Mail Dock Icon is showing an incorrect unread message count on both my MacBook & iMac. I am using a Microsoft Exchange Hosted account (Office 365) and it is the only email account tied to both of my Macs. My iPhone shows the correct unread message count as well as Outlook Web Access, and on a seperate windows-based computer, Outlook is showing the correct unread message count of 3. Both Mac systems are using OS X 10.7.3 and I have never experienced this issue before.
The MacBook is showing 39 unread messages, and the iMac is showing 16, in actuality there are 3 unread messages. If I create a smart mailbox that shows only unread messages - it shows up with the correct number (3), when I sort by "Unread Messages" for Inbox, it only shows that I have three unread messages.
I have rebuilt the inbox, I have deleted the email account from the computer, restarted the computer and then readded it, all it did was bring the unread message count from 19 to 16 on my iMac (still - it should be 3).
I have also gone to Mail -> Preferences -> General and verified that Show Dock Unread County is set to "Inbox" but oddly enough, when I click "All Mailboxes" the unread count on the Dock changes to 3.
Is there a file I can delete to reset that unread message count? I feel like I've done everything that's suggested to no avail.
Thanks!

There is a small glitch, and you guys are close.
In Mail Preferences under General, there is the option for:
Dock Unread Count --
Your choices in the dropdown are either:
None
Inbox Only
All Boxes
The problem is that I've often seen the Inbox Only is checkmarked, and stays as checkmarked, even when you last told it to use either None or All Boxes.
It is possible that Alconic see's Inboxes Only checkmarked, when in fact it's All mailboxes that are set to be showing.
Try to re-check "Inbox only" even though it's already checked and see what happens...

Mail shows message count even if deleted.

Similar Messages

Maybe you are looking for