Mail shuts down as soon as I try to read any mail sent in the last 24 hours
Long story short.....got a PDF file from my business, and as soon as I went to try to open the PDF file...my mail program shut down completely.
I thought this might be just an isolated incident, so I went to .MAC and forwarded the email to a PC and it opened fine. I then deleted it off my .mac server. However upon trying to go back and read mail today....my mail program closes as soon as I click on a email to read. My log reads as follows.
Any help would be GREATLY appreciated. THanks
Host Name: bill-porters-computer
Date/Time: 2006-11-07 15:45:38.917 -0500
OS Version: 10.4.8 (Build 8L2127)
Report Version: 4
Command: Mail
Path: /Applications/Mail.app/Contents/MacOS/Mail
Parent: WindowServer [58]
Version: 2.1.1 (752.3)
Build Version: 1
Project Name: MailViewer
Source Version: 7520300
PID: 302
Thread: 0
Exception: EXCBADACCESS (0x0001)
Codes: KERNPROTECTIONFAILURE (0x0002) at 0x00000000
Thread 0 Crashed:
0 com.apple.CoreGraphics 0x904c4d8d CGPDFFontTrueTypeLoad + 130
1 com.apple.CoreGraphics 0x904c4c8c CGPDFFontGetFont + 140
2 com.apple.CoreGraphics 0x904c4bce CGPDFEncodingGetGlyphVector + 165
3 com.apple.CoreGraphics 0x904c46c3 CGPDFFontGetGlyphsForString + 284
4 com.apple.CoreGraphics 0x904c3026 CGPDFTextObjectLayoutText + 111
5 com.apple.CoreGraphics 0x904c2ab7 CGPDFDrawingContextDrawString + 320
6 com.apple.CoreGraphics 0x90689008 op_Tj + 91
7 com.apple.CoreGraphics 0x9042199d handle_xname + 159
8 com.apple.CoreGraphics 0x90421708 read_objects + 532
9 com.apple.CoreGraphics 0x904205bc CGPDFScannerScan + 154
10 com.apple.CoreGraphics 0x904243f1 CGPDFDrawingContextDraw + 752
11 com.apple.CoreGraphics 0x9041ba15 CGContextDrawPDFPage + 240
12 com.apple.CoreGraphics 0x9041b0a5 CGContextDrawPDFDocument + 510
13 com.apple.AppKit 0x93652830 -[NSPDFImageRep draw] + 303
14 com.apple.AppKit 0x932ee7d9 -[NSImageRep drawInRect:] + 322
15 com.apple.AppKit 0x93347a84 -[NSImage drawRepresentation:inRect:] + 528
16 com.apple.AppKit 0x93347846 -[NSImage _drawRepresentation:] + 217
17 com.apple.AppKit 0x93296a10 -[NSImage _cacheRepresentation:stayFocused:] + 210
18 com.apple.AppKit 0x933476b0 -[NSImage _cacheRepresentation:] + 48
19 com.apple.AppKit 0x932d2ab3 -[NSImage drawInRect:fromRect:operation:fraction:] + 1684
20 com.apple.AppKit 0x933afd57 -[NSImage drawAtPoint:fromRect:operation:fraction:] + 158
21 com.apple.AppKit 0x93416ab6 -[NSTextAttachmentCell drawWithFrame:inView:] + 1550
22 com.apple.mail 0x000844d6 0x1000 + 537814
23 com.apple.AppKit 0x93414fdb -[NSLayoutManager(NSTextViewSupport) showAttachmentCell:atPoint:] + 1194
24 com.apple.AppKit 0x93414aed -[NSLayoutManager(NSTextViewSupport) showAttachmentCell:inRect:characterIndex:] + 109
25 com.apple.AppKit 0x9331547c -[NSLayoutManager(NSPrivate) _drawGlyphsForGlyphRange:atPoint:parameters:] + 7419
26 com.apple.AppKit 0x93313778 -[NSLayoutManager(NSTextViewSupport) drawGlyphsForGlyphRange:atPoint:] + 69
27 com.apple.AppKit 0x932e9995 -[NSTextView drawRect:] + 1125
28 com.apple.mail 0x0002d11a 0x1000 + 180506
29 com.apple.AppKit 0x932e8731 -[NSTextView _drawRect:clip:] + 1905
30 com.apple.AppKit 0x932cd40b -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 614
31 com.apple.AppKit 0x932df36f _recursiveDisplayInRect2 + 149
32 com.apple.CoreFoundation 0x90839f26 CFArrayApplyFunction + 307
33 com.apple.AppKit 0x932cd613 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 1134
34 com.apple.AppKit 0x932df36f _recursiveDisplayInRect2 + 149
35 com.apple.CoreFoundation 0x90839f26 CFArrayApplyFunction + 307
36 com.apple.AppKit 0x932cd613 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 1134
37 com.apple.AppKit 0x932cc473 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 217
38 com.apple.AppKit 0x932cd041 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 3239
39 com.apple.AppKit 0x932cd041 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 3239
40 com.apple.AppKit 0x932cd041 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 3239
41 com.apple.AppKit 0x932cd041 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 3239
42 com.apple.AppKit 0x932cd041 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 3239
43 com.apple.AppKit 0x932cd041 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 3239
44 com.apple.AppKit 0x932cd041 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 3239
45 com.apple.AppKit 0x932cbb78 -[NSThemeFrame _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 290
46 com.apple.AppKit 0x932cb362 -[NSView _displayRectIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:] + 523
47 com.apple.AppKit 0x932cac8e -[NSView displayIfNeeded] + 439
48 com.apple.AppKit 0x932caa32 -[NSWindow displayIfNeeded] + 168
49 com.apple.mail 0x000290f9 0x1000 + 164089
50 com.apple.AppKit 0x9331ad6c _handleWindowNeedsDisplay + 206
51 com.apple.CoreFoundation 0x90829155 __CFRunLoopDoObservers + 342
52 com.apple.CoreFoundation 0x908281f7 CFRunLoopRunSpecific + 827
53 com.apple.CoreFoundation 0x90827eb5 CFRunLoopRunInMode + 61
54 com.apple.HIToolbox 0x92dcdb90 RunCurrentEventLoopInMode + 285
55 com.apple.HIToolbox 0x92dcd297 ReceiveNextEventCommon + 385
56 com.apple.HIToolbox 0x92dcd0ee BlockUntilNextEventMatchingListInMode + 81
57 com.apple.AppKit 0x9324f465 _DPSNextEvent + 572
58 com.apple.AppKit 0x9324f056 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 137
59 com.apple.AppKit 0x93248ddb -[NSApplication run] + 512
60 com.apple.AppKit 0x9323cd2f NSApplicationMain + 573
61 com.apple.mail 0x00094df2 0x1000 + 605682
62 com.apple.mail 0x00094d19 0x1000 + 605465
Thread 1:
0 libSystem.B.dylib 0x90048a47 semaphoretimedwait_signaltrap + 7
1 com.apple.Foundation 0x92693dbc FCONDITION_WAITTIMEOUT + 128
2 com.apple.Foundation 0x92693d06 -[NSConditionLock lockWhenCondition:beforeDate:] + 101
3 com.apple.MessageFramework 0x99205821 -[InvocationQueue _drainQueue] + 210
4 com.apple.Foundation 0x925f536c forkThreadForFunction + 123
5 libSystem.B.dylib 0x90023d87 pthreadbody + 84
Thread 2:
0 libSystem.B.dylib 0x90009857 machmsgtrap + 7
1 com.apple.CoreFoundation 0x9082869a CFRunLoopRunSpecific + 2014
2 com.apple.CoreFoundation 0x90827eb5 CFRunLoopRunInMode + 61
3 com.apple.Foundation 0x9262adc6 -[NSRunLoop runMode:beforeDate:] + 182
4 com.apple.Foundation 0x9262acc2 -[NSRunLoop run] + 75
5 com.apple.MessageFramework 0x9920a5af +[_NSSocket _runIOThread] + 97
6 com.apple.Foundation 0x925f536c forkThreadForFunction + 123
7 libSystem.B.dylib 0x90023d87 pthreadbody + 84
Thread 3:
0 libSystem.B.dylib 0x90048a47 semaphoretimedwait_signaltrap + 7
1 com.apple.Foundation 0x92693dbc FCONDITION_WAITTIMEOUT + 128
2 com.apple.Foundation 0x92693d06 -[NSConditionLock lockWhenCondition:beforeDate:] + 101
3 com.apple.MessageFramework 0x99205821 -[InvocationQueue _drainQueue] + 210
4 com.apple.Foundation 0x925f536c forkThreadForFunction + 123
5 libSystem.B.dylib 0x90023d87 pthreadbody + 84
Thread 4:
0 libSystem.B.dylib 0x90019d3c select + 12
1 libSystem.B.dylib 0x90023d87 pthreadbody + 84
Thread 5:
0 libSystem.B.dylib 0x90048a47 semaphoretimedwait_signaltrap + 7
1 com.apple.Foundation 0x92693dbc FCONDITION_WAITTIMEOUT + 128
2 com.apple.Foundation 0x92693d06 -[NSConditionLock lockWhenCondition:beforeDate:] + 101
3 com.apple.MessageFramework 0x99205821 -[InvocationQueue _drainQueue] + 210
4 com.apple.Foundation 0x925f536c forkThreadForFunction + 123
5 libSystem.B.dylib 0x90023d87 pthreadbody + 84
Thread 6:
0 libSystem.B.dylib 0x90048a47 semaphoretimedwait_signaltrap + 7
1 ...apple.AddressBook.framework 0x94744646 -[ABRemoteImageLoader workLoop] + 158
2 com.apple.Foundation 0x925f536c forkThreadForFunction + 123
3 libSystem.B.dylib 0x90023d87 pthreadbody + 84
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x904c4d19 ecx: 0x15ca6c10 edx: 0x00000001
edi: 0x16194140 esi: 0x00000000 ebp: 0xbfffc488 esp: 0xbfffc430
ss: 0x0000001f efl: 0x00010202 eip: 0x904c4d8d cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
Binary Images Description:
0x1000 - 0x1b2fff com.apple.mail 2.1.1 (752.3) /Applications/Mail.app/Contents/MacOS/Mail
0x1625d000 - 0x16272fff com.apple.Mail.Syncer 1.1.1 (752.3) /System/Library/Frameworks/Message.framework/Versions/B/Resources/Syncer.syncsc hema/Contents/MacOS/Syncer
0x8fe00000 - 0x8fe49fff dyld 46.9 /usr/lib/dyld
0x90000000 - 0x9016ffff libSystem.B.dylib /usr/lib/libSystem.B.dylib
0x901bf000 - 0x901c1fff libmathCommon.A.dylib /usr/lib/system/libmathCommon.A.dylib
0x901c3000 - 0x901fffff com.apple.CoreText 1.1.1 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
0x90226000 - 0x902fbfff ATS /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x9031b000 - 0x9076ffff com.apple.CoreGraphics 1.258.38 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x90806000 - 0x908cefff com.apple.CoreFoundation 6.4.6 (368.27) /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x9090c000 - 0x9090cfff com.apple.CoreServices 10.4 (???) /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x9090e000 - 0x90a01fff libicucore.A.dylib /usr/lib/libicucore.A.dylib
0x90a51000 - 0x90ad0fff libobjc.A.dylib /usr/lib/libobjc.A.dylib
0x90af9000 - 0x90b5dfff libstdc++.6.dylib /usr/lib/libstdc++.6.dylib
0x90bcc000 - 0x90bd3fff libgcc_s.1.dylib /usr/lib/libgcc_s.1.dylib
0x90bd8000 - 0x90c4bfff com.apple.framework.IOKit 1.4.6 (???) /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x90c60000 - 0x90c72fff libauto.dylib /usr/lib/libauto.dylib
0x90c78000 - 0x90f1efff com.apple.CoreServices.CarbonCore 682.15 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x90f61000 - 0x90fc9fff com.apple.CoreServices.OSServices 4.1 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x91001000 - 0x9103ffff com.apple.CFNetwork 129.18 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
0x91052000 - 0x91062fff com.apple.WebServices 1.1.3 (1.1.0) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/WebServ icesCore.framework/Versions/A/WebServicesCore
0x9106d000 - 0x910ebfff com.apple.SearchKit 1.0.5 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x91120000 - 0x9113efff com.apple.Metadata 10.4.4 (121.36) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x9114a000 - 0x91158fff libz.1.dylib /usr/lib/libz.1.dylib
0x9115b000 - 0x912fafff com.apple.security 4.5.1 (29002) /System/Library/Frameworks/Security.framework/Versions/A/Security
0x913f8000 - 0x91400fff com.apple.DiskArbitration 2.1.1 /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x91407000 - 0x9142dfff com.apple.SystemConfiguration 1.8.6 /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x9143f000 - 0x91446fff libbsm.dylib /usr/lib/libbsm.dylib
0x9144a000 - 0x914c3fff com.apple.audio.CoreAudio 3.0.4 /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x91511000 - 0x91511fff com.apple.ApplicationServices 10.4 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x91513000 - 0x9153efff com.apple.AE 314 (313) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ AE.framework/Versions/A/AE
0x91551000 - 0x91625fff com.apple.ColorSync 4.4.8 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x91660000 - 0x916ddfff com.apple.print.framework.PrintCore 4.6 (177.13) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x9170a000 - 0x917b3fff com.apple.QD 3.10.21 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x917d9000 - 0x91824fff com.apple.HIServices 1.5.2 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x91843000 - 0x91859fff com.apple.LangAnalysis 1.6.3 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x91865000 - 0x9187ffff com.apple.FindByContent 1.5 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ FindByContent.framework/Versions/A/FindByContent
0x91889000 - 0x918c6fff com.apple.LaunchServices 181 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LaunchServices.framework/Versions/A/LaunchServices
0x918da000 - 0x918e6fff com.apple.speech.synthesis.framework 3.5 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x918ed000 - 0x91928fff com.apple.ImageIO.framework 1.5.0 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
0x9193a000 - 0x919ecfff libcrypto.0.9.7.dylib /usr/lib/libcrypto.0.9.7.dylib
0x91a32000 - 0x91a48fff libcups.2.dylib /usr/lib/libcups.2.dylib
0x91a4d000 - 0x91a6bfff libJPEG.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x91a70000 - 0x91acefff libJP2.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x91ae0000 - 0x91ae4fff libGIF.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x91ae6000 - 0x91b63fff libRaw.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRaw.dylib
0x91b67000 - 0x91ba4fff libTIFF.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x91baa000 - 0x91bc4fff libPng.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
0x91bc9000 - 0x91bcbfff libRadiance.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x91bcd000 - 0x91bcdfff com.apple.Accelerate 1.3.1 (Accelerate 1.3.1) /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x91bcf000 - 0x91c5dfff com.apple.vImage 2.5 /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x91c64000 - 0x91c64fff com.apple.Accelerate.vecLib 3.3.1 (vecLib 3.3.1) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x91c66000 - 0x91cbffff libvMisc.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x91cc8000 - 0x91cecfff libvDSP.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x91cf4000 - 0x920fdfff libBLAS.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x92137000 - 0x924ebfff libLAPACK.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x92518000 - 0x9259cfff com.apple.DesktopServices 1.3.4 /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x925d8000 - 0x92808fff com.apple.Foundation 6.4.7 (567.28) /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x92914000 - 0x929f2fff libxml2.2.dylib /usr/lib/libxml2.2.dylib
0x92a0f000 - 0x92afcfff libiconv.2.dylib /usr/lib/libiconv.2.dylib
0x92b0c000 - 0x92b23fff libGL.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x92b2e000 - 0x92b86fff libGLU.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x92b9a000 - 0x92b9afff com.apple.Carbon 10.4 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x92b9c000 - 0x92bacfff com.apple.ImageCapture 3.0.4 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x92bba000 - 0x92bc2fff com.apple.speech.recognition.framework 3.6 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x92bc8000 - 0x92bcdfff com.apple.securityhi 2.0.1 (24742) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x92bd3000 - 0x92c64fff com.apple.ink.framework 101.2.1 (71) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x92c78000 - 0x92c7bfff com.apple.help 1.0.3 (32.1) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x92c7e000 - 0x92c9bfff com.apple.openscripting 1.2.5 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x92cab000 - 0x92cb1fff com.apple.print.framework.Print 5.1 (192.3) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x92cb7000 - 0x92d1afff com.apple.htmlrendering 66.1 (1.1.3) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
0x92d3e000 - 0x92d7ffff com.apple.NavigationServices 3.4.4 (3.4.3) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
0x92da6000 - 0x92db3fff com.apple.audio.SoundManager 3.9.1 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
0x92dba000 - 0x92dbffff com.apple.CommonPanels 1.2.3 (73) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x92dc4000 - 0x930b6fff com.apple.HIToolbox 1.4.8 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x931bb000 - 0x931c6fff com.apple.opengl 1.4.12 /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x931cb000 - 0x931e6fff com.apple.DirectoryService.Framework 3.2 /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x93236000 - 0x93236fff com.apple.Cocoa 6.4 (???) /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x93238000 - 0x938eefff com.apple.AppKit 6.4.8 (824.42) /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x93c6f000 - 0x93ce9fff com.apple.CoreData 90 /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x93d22000 - 0x93de3fff com.apple.audio.toolbox.AudioToolbox 1.4.3 /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x93e23000 - 0x93e23fff com.apple.audio.units.AudioUnit 1.4.2 /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x93e25000 - 0x93ff7fff com.apple.QuartzCore 1.4.9 /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x94048000 - 0x94089fff libsqlite3.0.dylib /usr/lib/libsqlite3.0.dylib
0x94091000 - 0x940cbfff libGLImage.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x94107000 - 0x9414ffff com.apple.bom 8.5 (86.3) /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x941db000 - 0x941ebfff com.apple.securityfoundation 2.2.1 (28150) /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x941f8000 - 0x94235fff com.apple.securityinterface 2.2.1 (27695) /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x94251000 - 0x94260fff libCGATS.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
0x94267000 - 0x94272fff libCSync.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x942be000 - 0x942d8fff libRIP.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x942de000 - 0x94597fff com.apple.QuickTime 7.1.3 /System/Library/Frameworks/QuickTime.framework/QuickTime
0x946f8000 - 0x94841fff com.apple.AddressBook.framework 4.0.4 (485.1) /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
0x948cd000 - 0x948dcfff com.apple.DSObjCWrappers.Framework 1.1 /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWra ppers
0x948e3000 - 0x9490cfff com.apple.LDAPFramework 1.4.2 (69.1.1) /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x94912000 - 0x94921fff libsasl2.2.dylib /usr/lib/libsasl2.2.dylib
0x94925000 - 0x94949fff libssl.0.9.7.dylib /usr/lib/libssl.0.9.7.dylib
0x94955000 - 0x94972fff libresolv.9.dylib /usr/lib/libresolv.9.dylib
0x94c9d000 - 0x94d30fff com.apple.WebKit 418.9 /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x94d8a000 - 0x94e0cfff com.apple.JavaScriptCore 418.3 /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/JavaScriptCor e.framework/Versions/A/JavaScriptCore
0x94e3f000 - 0x9511efff com.apple.WebCore 418.21 /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
0x9529d000 - 0x952c0fff libxslt.1.dylib /usr/lib/libxslt.1.dylib
0x952c7000 - 0x9534efff com.apple.syncservices 2.4 (189.2) /System/Library/Frameworks/SyncServices.framework/Versions/A/SyncServices
0x954e6000 - 0x9551efff com.apple.PDFKit 1.0.2 /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit
0x96443000 - 0x96443fff com.apple.vecLib 3.3.1 (vecLib 3.3.1) /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x96926000 - 0x96948fff com.apple.speech.LatentSemanticMappingFramework 2.5 /System/Library/PrivateFrameworks/LatentSemanticMapping.framework/Versions/A/La tentSemanticMapping
0x972cb000 - 0x972d8fff com.apple.DMNotification 1.0.3 (32) /System/Library/PrivateFrameworks/DMNotification.framework/Versions/A/DMNotific ation
0x97469000 - 0x97541fff com.apple.QuartzComposer 1.2.3 (32.21) /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer
0x975c8000 - 0x975c8fff com.apple.quartzframework 1.0 /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x97733000 - 0x9774dfff com.apple.slideshow 1.0.4 (1.0) /System/Library/PrivateFrameworks/Slideshow.framework/Versions/A/Slideshow
0x97aca000 - 0x97b0ffff com.apple.ISSupport 1.1.2 (16) /System/Library/PrivateFrameworks/ISSupport.framework/Versions/A/ISSupport
0x97b34000 - 0x97b51fff com.apple.DotMacSyncManager 1.0.3 (49) /System/Library/PrivateFrameworks/DotMacSyncManager.framework/Versions/A/DotMac SyncManager
0x97c58000 - 0x97c9dfff com.apple.PAPICommon 2.4 (123) /System/Library/PrivateFrameworks/DotMacLegacy.framework/Versions/A/DotMacLegac y
0x991d4000 - 0x991dffff com.apple.IMFramework 3.1.1 (427) /System/Library/Frameworks/InstantMessage.framework/Versions/A/InstantMessage
0x991e9000 - 0x99355fff com.apple.MessageFramework 2.1.1 (752.3) /System/Library/Frameworks/Message.framework/Versions/B/Message
Verify/repair the startup disk (not just permissions), as described here:
The Repair functions of Disk Utility: what's it all about?
After having fixed all filesystem issues, if any, reinstall the Combo Update for the type of computer and the version of Mac OS X you’re using, unless this is the version of Mac OS X that came with your computer:
About the Mac OS X 10.4.8 Combo Update
Mac OS X 10.4.8 Combo Update for PPC
Mac OS X 10.4.8 Combo Update for Intel
Take a look at the following articles for guidelines on how to properly install system updates:
Troubleshooting installation and software updates
Installing software updates
Basically, you should verify/repair the startup disk before installing the update, no applications should be running while installing it, and you may experience unexpected results if you have third-party system software modifications (not normal applications) installed.
Similar Messages
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My mac shuts down as soon as it fires up. Any help?
My mac shuts down as soon as it fires up. Any help?
Reinstall Lion, Mountain Lion, or Mavericks without erasing drive
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported then click on the Repair Permissions button. When the process is completed, then quit DU and return to the main menu.
Reinstall Mountain Lion or Mavericks
OS X Mavericks- Reinstall OS X
OS X Mountain Lion- Reinstall OS X
OS X Lion- Reinstall Mac OS X
Note: You will need an active Internet connection. I suggest using Ethernet
if possible because it is three times faster than wireless. -
Macbook pro shuts down as soon as I try to turn it on
I recently bought a Macbook pro (13 inch). Suddenly last night, when I try to turn it on, it begins to start (apple logo on screen) and then turns itself off. Have a lot of precious stuff on it (photos, videos, etc) and hoping there is a simple fix...
Thanks. Yes, will likely have to do that. The various fixes inthe manual not working.
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Imac keeps shutting down as soon as I start an application
Really need some help - I have an imac 27inch 2009 Intel - It keeps shutting down as soon as I start to use any application weather it be photoshop or itunes!
I have reset the PRAM, also reset the SMC. Also managed to do a software update which worked fine, although I'm fairly sure software isnt the issue.
I have plugged directly into the wall too. It seems to stay on if i dont use it, but as soon as I start to do anything - boom, it goes off. Its driving me crazy.
Any help would be appreciated.
Cheers.mehdifromglasgow wrote:
Ran the hardware test 3 runs with no errors, took around 3hrs!
Just backing up a few files first.
Should I re-install OS?
Yup told you it was a lengthy test. Yes I think you should re-install OS X, before you do what verison of OS X is installed?
BTW please update your profile, you will find it under My Stuff in the upper right of this page. You should at least list what computers you have and what version(s) of OS X is installed on each otherwise we can't get an accurate picture of what is going on. -
Shuts down as soon as unplugged but battery charged 100%... please help
My MacBook will now shut down as soon as the power cable is unplugged. I've done all of the Software Updates so should be right up to date.
Mystery is it did start to shut down when it was in sleep mode and running on battery but now won't work at all when it is unplugged.
Everytime I start up it comes up with a firmware update icon, screen but says it cannot find the firmware to update.
Please help. The whole point of a MacBook is that it is supposed to be portable and I'm frustrated.
MacBook 13inch 2.0Ghz Intel 2GB Ram Mac OS X (10.4.10) Purchased March 2007You might try to reset the SMC and/or PRAM.
You might also look here for help with MacBook battery problems.
If you have done this and it did not help contact Apple. Your battery is under warranty and they should be able to help you out.
Mort -
Runtime error R6025 Pure virtual function call....the program shuts down as soon as its opened
iTunes shuts down as soon as it is opened. Message says Runtime error R6025. pure virtual function call. What is this and can it be fixed???
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
If you've already tried a complete uninstall and reinstall try opening iTunes in safe mode (hold down CTRL+SHIFT) as you start iTunes, then going to Edit > Preferences > Store and turing off Show iTunes in the Cloud purchases. You may find iTunes will now start normally.
tt2 -
i cannot open iphoto- the message I am getting says Shut down and restart your computer, and then open iPhoto again. If the problem persists, try rebuilding your photo library. To do this, quit iPhoto, and then reopen it while keeping the Option and Command-
I tries and it doesnt work!!What version of iPhoto? Assuming 09 or later:
Option 1
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Repair Database. If that doesn't help, then try again, this time using Rebuild Database.
If that fails:
Option 2
Download iPhoto Library Manager and use its rebuild function. (In early versions of Library Manager it's the File -> Rebuild command. In later versions it's under the Library menu.)
This will create an entirely new library. It will then copy (or try to) your photos and all the associated metadata and versions to this new Library, and arrange it as close as it can to what you had in the damaged Library. It does this based on information it finds in the iPhoto sharing mechanism - but that means that things not shared won't be there, so no slideshows, books or calendars, for instance - but it should get all your events, albums and keywords, faces and places back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.
Regards
TD -
i have been unable to use my iphone for going on a week. It started by shutting down when ever I'd try to use it. Now it has just a dead black screen. If i plug it in it doesn't charge And the flashing apple continues every 2seconds never charging or turning on. I'm frustrated because I can't even get in to troubleshoot. I bought an iphone cuz I thought it was the best phone at the time. My contract isn't up til Aug. and I'm stuck with a bill and no phone. I do not own a computer but I have an ipad4 which I love. HELP!
Make an appointment at the genius bar are your nearest Apple store. At this point there is nothing you can do without a computer, so if you don't have one and don't know anyone who has one that you can use the Apple store is a good fallback.
-
when deleting find i phone app i erased my apple id and since then my phone shut down as soon as it is opened what can i do ?
Do the following:
Make sure you are signed into iMessage and FaceTime with your current ID. If they are signed into the old ID, go to Settings>Messages>Send & Receive and Settings>FaceTime, tap the ID, sign out, then sign back in with your current ID.
Then temporarily recreate the old ID by going to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. (You should not have to verify the old email account so it doesn’t matter if you no longer have access to it.) Now go to Settings>iCloud, turn off Find My iDevice and enter your current password when prompted (even though it prompts you for the password for your old ID). Then go to Settings>iCloud, tap Sign Out (or Delete Account if you are not running iOS 8) and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address back to the way it was. Now you can go to Settings>iCloud and sign back in with your current iCloud ID and password (your data will download back to your device). -
HT1349 ITunes shuts down as soon as I play a song in my library. I downloaded version 11.0.4
I downloaded the latest version of ITunes on my Windows PC and it shuts down as soon as I click on a song?
Hi,
It might be that you are running Vista, or that you just need to resart the computer.
I hope this helps. -
T23 shuts down as soon as ac adapter plugged in
t23 starts on battery power.. shuts down as soon as ac adapter plugged in
Moderator note; subject editedhey bromista,
for this i would like to know can you start the T23 without the battery pack attached with the AC adapter in ?
in any situation, do call our tech line via
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Important Note: If you need help, post your question in the forum, and include your system type, model number and OS. Do not post your serial number.
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If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!
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Have you checked out the Community Knowledgebase yet?!
How to send a private message? --> Check out this article. -
I received a message about an issue shutting down my laptop and when I restarted it won't go past the all grey screen. What do I do?
Hardware Information:
MacBook Pro (13-inch, Mid 2010)
MacBook Pro - model: MacBookPro7,1
1 2.4 GHz Intel Core 2 Duo CPU: 2 cores
4 GB RAM
Video Information:
NVIDIA GeForce 320M - VRAM: 256 MB
Startup Items:
Executor - Path: /Library/StartupItems/Executor
System Software:
OS X 10.8.5 (12F45) - Uptime: 0 days 0:37:49
Disk Information:
Hitachi HTS545025B9SA02 disk0 : (250.06 GB)
disk0s1 (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) /: 249.2 GB (97.41 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
HL-DT-ST DVDRW GS23N
USB Information:
Apple Internal Memory Card Reader
Apple Inc. Built-in iSight
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Apple Inc. Apple Internal Keyboard / Trackpad
FireWire Information:
Thunderbolt Information:
Kernel Extensions:
com.intego.Family-Protector.safe-boot (10.7.5)
Problem System Launch Daemons:
Problem System Launch Agents:
[failed] com.apple.AirPlayUIAgent.plist
Launch Daemons:
[not loaded] com.adobe.fpsaud.plist
[not loaded] com.Affinegy.InstaLANd.plist
[not loaded] com.google.GoogleML.plist
[not loaded] com.google.keystone.daemon.plist
[not loaded] com.intego.commonservices.daemon.integod.plist
[not loaded] com.intego.commonservices.daemon.taskmanager.plist
[not loaded] com.intego.commonservices.icalserver.plist
[not loaded] com.intego.commonservices.metrics.kschecker.plist
[not loaded] com.intego.Family-Protector.daemon.plist
[not loaded] com.intego.netbarrier.daemon.logger.plist
[not loaded] com.intego.netbarrier.daemon.monitor.plist
[not loaded] com.intego.netbarrier.daemon.plist
[not loaded] com.intego.netupdate.daemon.plist
[not loaded] com.intego.personalantispam.daemon.plist
[not loaded] com.intego.PersonalBackup.daemon.plist
[not loaded] com.intego.virusbarrier.daemon.emlparser.plist
[not loaded] com.intego.virusbarrier.daemon.logger.plist
[not loaded] com.intego.virusbarrier.daemon.plist
[not loaded] com.intego.virusbarrier.daemon.scanner.plist
[not loaded] com.intego.washingmachine.daemon.plist
[not loaded] com.vmware.launchd.vmware.plist
Launch Agents:
[not loaded] com.Affinegy.InstaLANa.plist
[not loaded] com.brother.LOGINserver.plist
[not loaded] com.google.keystone.agent.plist
[not loaded] com.intego.commonservices.integomenu.plist
[not loaded] com.intego.commonservices.taskmanager.plist
[not loaded] com.intego.commonservices.uninstaller.plist
[not loaded] com.intego.Family-Protector.agent.plist
[not loaded] com.intego.netbarrier.alert.plist
[not loaded] com.intego.netupdate.agent.plist
[not loaded] com.intego.personalbackup.agent.plist
[not loaded] com.intego.virusbarrier.alert.plist
[not loaded] jp.co.canon.CUPSCMFP.BG.plist
[not loaded] jp.co.canon.CUPSFAX.BG.plist
[not loaded] jp.co.canon.UFR2.BG.plist
[not loaded] net.culater.SIMBL.Agent.plist
User Launch Agents:
[not loaded] com.adobe.ARM.202f4087f2bbde52e3ac2df389f53a4f123223c9cc56a8fd83a6f7ae.plist
[not loaded] com.apple.CSConfigDotMacCert-karenarvay-SharedServices.Agent.plist
[not loaded] com.google.Chrome.framework.plist
[not loaded] jp.co.canon.Inkjet_Extended_Survey_Agent.plist
[not loaded] ws.agile.1PasswordAgent.plist
User Login Items:
Quick Emoji HD
SNDesktopper
Amnesty
Antispam Engine
Mail
Belkin Router Monitor
VirusBarrier X6
Calendar
Dropbox
Messages
Notes
TomTomHOMERunner
NetUpdate
3rd Party Preference Panes:
Déjà Vu
Flash Player
Flip4Mac WMV
Google Desktop
Logitech Control Center
Xmarks for Safari
Internet Plug-ins:
AdobePDFViewer.plugin
AdobePDFViewerNPAPI.plugin
EPPEX Plugin.plugin
Flash Player.plugin
FlashPlayer-10.6.plugin
Flip4Mac WMV Plugin.plugin
Google Earth Web Plug-in.plugin
iPhotoPhotocast.plugin
JavaAppletPlugin.plugin
QuickTime Plugin.plugin
RealPlayer Plugin.plugin
Scorch.plugin
Silverlight.plugin
SpeedDownload Browser Plugin.plugin
User Internet Plug-ins:
Bad Fonts:
None
Top Processes by CPU:
26% Mail
8% WindowServer
3% EtreCheck
3% NotificationCenter
2% hidd
2% ps
1% Dock
1% Google Chrome
0% usernoted
0% fontd
Top Processes by Memory:
172 MB Google Chrome
102 MB Mail
97 MB Google Chrome Helper
86 MB Dock
70 MB CalendarAgent
70 MB SystemUIServer
70 MB Finder
57 MB com.apple.dock.extra
45 MB EtreCheck
45 MB WindowServer
Virtual Memory Statistics
281 MB Free RAM
1.22 GB Active RAM
974 MB Inactive RAM
1.30 GB Wired RAM
408 MB Page-ins
0 B Page-outs -
I was an apple beta tester for iOS7 and now my iPhone 5 shut down, it's unresponsive it gets recognized by iTunes when plugged into the computer but that's it. Since I was a beta tester is there any way to fix my iPhone??
Are you still running iOS 7 bet?. If so go to the private developer section for help. We cannot help you here with beta software.
-
Mac shut down due to problem; I rebooted fine. how do I determine what the problem was?
mac shut down due to problem; I rebooted fine. how do I determine what the problem was?
When shut down and rebooted, the Mac OS X does background maintenance on the system. That can solve minor issues.
Beyond this, it is a good idea to run Disk Repair yourself just to make sure.
Reboot with the option key held down. On the screen that comes up select the Recovery disk icon and Continue.
On the next screen Clcik Disk Utility and Continue.
In DU, in the list on the left select the drive to be repaired - click the item that is indented to the right, not an an item whose name starts on the far left.
Click First Aid, then Repair Disk.
After that is done, quit DU and restart as usual. -
updated today and cannot open my mails it says: The last time you opened Mail, it unexpectedly quit while reopening windows. Do you want to try to reopen its windows again?
Do a backup.
Quit the application.
Go to Finder and select your user/home folder. With that Finder window as the front window, either select Finder/View/Show View options or go command - J. When the View options opens, check ’Show Library Folder’. That should make your user library folder visible in your user/home folder. Select Library. Then go to Preferences/com.apple.mail.plist. Move the .plist to your desktop.
Restart, open the application and test. If it works okay, delete the plist from the desktop.
If the application is the same, return the .plist to where you got it from, overwriting the newer one.
Thanks to leonie for some information contained in this.
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