Mail sits in Outbox

Mail comes in fine, but it won't send. It just sets there and accumulates. I called the new at&t support. Everything looks correct so they went to a specialist in India. He was also puzzled and went on hold until we were disconnected 30 min later. I have to wonder if it is something with the application itself, maybe bad preferences, or wrong permissions in the mail somewhere. Disk utility did not find any permission problems. dot Mac won't send either since it has to go through at&t as the ISP, but it too also receives. BTW - we tried both the old SBC settings and the new at&t SSL settings, same results.

I think we have found the problem. The tableofcontents and mbox file are leftover files from an earlier version of Mail (pre Tiger and Mail 2.x). They are not needed, and may be problematic.
Quit Mail. Again open the Outbox.mbox folder, and this time delete, or otherwise remove the file mbox and file tableofcontents.
Relaunch Mail. Immediately open the Outbox, and then click on Mailbox in the menubar, and choose Rebuild. Wait for Mail to finish this task, and do not be worried if messages which have been appearing, briefly disappear. Immediately quit Mail again, and then relaunch it again. Report whether the messages are not sent.
Later we need to check other mailboxes for leftover files, and there are important guidelines to point you to.
Ernie

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Mail sits in outbox and doesn't send

mail sits in outbox and doesn't send

remember there is both a mail Sender and a mail Receiver. Receiver setup information is easy to find, but Sender setup information is a little harder to find.
Use exactly the settings your ISP provided, or use this Apple Mail Setup Assistant. (rest assured, Apple does not use this to collect your email address.)
https://www.apple.com/support/mail-settings-lookup/
The easy-to-see info in Mail preferences is for your Mail Receiver. This corresponds to the top part of the box from the Apple site.
You need to use Connection Doctor and click on the red light to get easy access to the Mail Sender info. This corresponds to the bottom part of the box from the Apple site.

MAIL SITS IN OUTBOX, NOT IN INBOX

HERE MY MAIL SITS IN OUTBOX, WHT SHOULD BE DONE TO MAKE THAT SAME MAIL TO SIT IN INBOX???
OR ATLEAST TELL ME WHT TO DO TO MOVE A MAIL FROM OUTBOX TO INBOX.?? I NEED TO DO R AND D, WITH THAT PARTICULAR MAIL.
CLEAR t_receivers.
REFRESH t_receivers.
t_receivers-receiver = 'SHAHID'.
t_receivers-rec_type = 'B'.
t_receivers-com_type = 'INT'.
t_receivers-notif_del = 'X'.
t_receivers-notif_ndel = 'X'.
APPEND t_receivers.
t_receivers-receiver = sy-uname.                "<-- change internal user
t_receivers-rec_type = 'B'.
APPEND t_receivers.
CALL FUNCTION 'SO_NEW_DOCUMENT_ATT_SEND_API1'
      EXPORTING
        document_data                     = w_doc_data
         put_in_outbox                     = 'X'
         commit_work                       = 'X'     "used from rel.6.10
IMPORTING
    SENT_TO_ALL                        =
    NEW_OBJECT_ID                     =
      TABLES
        packing_list                      = t_packing_list
      OBJECT_HEADER                     = objhead
        contents_bin                      = t_attachment
     CONTENTS_TXT                      = objtxt
    CONTENTS_HEX                      = objhex
    OBJECT_PARA                        =
    OBJECT_PARB                        =
        receivers                         = t_receivers
        EXCEPTIONS
       too_many_receivers               = 1
       document_not_sent                = 2
       document_type_not_exist          = 3
       operation_no_authorization       = 4
       parameter_error                  = 5
       x_error                           = 6
       enqueue_error                     = 7
       OTHERS                            = 8
Message was edited by:
        shahid mohammed syed

k

Shared mailbox outlook 2013 sent mail sitting in outbox folder

Hi guys,
I am hope you might be able to assist.
I have users who access a shared mailbox (primary mailbox) as delegates with full permissions and send as permissions. They also have a nested mailbox which is their own personal mailbox. Mail sends from both mailboxes and when it behaves mail gets delivered
to the sent item of the sender. But on a common recurrence mail sits in the Outbox of the delegate mailbox when sent from that mailbox. They can hit send/receive and it will force mail to send and also mail can delay for several minutes at times. This is also
seen in OWA.
Removing the nested mailbox and adding it as a additional mailbox allows mail to flow without issue but mail sent from the additional mailbox gets placed in the sent items of the primary mailbox. Client would prefer the sent items to be kept separate (tried
DelegateSentItemsStyle).
The exchange is a Exchange 2013 VM server and the client's use remote desktop services to access the platform. Also each Windows mail client is configured to use HTTP and cache mode is disabled for remote services. Last applied update was on the 08/2014.
Your help will be greatly appreciated.
PJ

Hi,
From your description, when you send a message from shared mailbox, the message is sitting in Outbox folder. I have seen some people have this issue, it is recommended to run Outlook using Cached mode as a workaround.
Hope this can be helpful to you.
Best regards,
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]
Amy Wang
TechNet Community Support

Mail sitting in Outbox with gear spinning on Sent

All of a sudden when ever I send an email and it could be 1KB it sits in the Outbox. I can shut down and restart Mail 10 times, and eventually it might be sent. Also the "gear" is always spinning on the Sent folder. If I click Check for mail, sometimes it works (send email) most of the time, I have to shutdown mail, and restart it a bunch of times for it to send the mail.
Any ideas?
-Paul S.

I have found a fix for this!
First off, what didn't work:
1. Trashing the com.apple.mail.plist in ~/Library/Preferences/ did not work.
2. Trashing the ~/Library/Mail/ folder did not work.
3. Creating a new test user account and setting up the same account in Mail did not solve the problem.
4. Neither repairing disk structure nor repairing permissions in Disk Utility fixed the issue.
5. Deleting the email account in Mail->Preferences->Accounts and re-adding it did not fix the issue.
In fact, no combination of the above steps fixed the "spinning activity wheel next to the Sent mailbox problem".
I confirmed the email server settings both with the ISP, and by successfully setting the account up in Mail on several of the office machines running various iterations of 10.6. I also confirmed that the ISPs servers were viable and even logged into the service's Webmail portal to confirm the account worked properly in all aspects.
Before doing an Archive & Install with the installation disc I called Apple for advice. They confirmed that I had done all the usual troubleshooting steps noted above first and then gave me the following instructions:
1. Delete the application Mail from the Applications folder, drag its icon off the dock, then empty the trash.
2. Insert the OSX installation disc and, in the window that opens in Finder after the disc has mounted, double click the "Optional Installs" folder to open it.
3. Double click on "Optional Installs.mpkg" and after clicking through a bunch of default and informational screens - and entering your admin password once - you'll finally get to a list of the optional installs included with Snow Leopard.
4. Click the little triangle next to "Applications", then tick the box next to "Mail". Click "Continue" and finish the installation.
When done with step four, I attempted to open Mail but was treated to a little dialogue box that told me, in so many words, that this old version of Mail wasn't compatible with the newer version of Snow Leopard that was installed on my machine. I asked the Applecare person about this and she told me she'd seen this problem before. One last step was needed.
5. I went to http://support.apple.com/downloads/ and downloaded the latest OS combo update from the top of the "Featured Downloads" column on the left side of the page. (If you try to use Software Update instead, be aware that the automatic updates will not check the Mail version number separately from the version of OS X you're running, so manually downloading the combo updater is probably the only option).
Running the combo update on my system (even though I was already at 10.6.6) did the trick. Mail was updated and now opens with no issues. Not only that, but the spinning activity wheel problem is completely gone - I can now send and receive emails without grief.
Good luck!

Outgoing mail sits in outbox on Macbook Pro

On the MacBook Pro, OS 10.9.5, mail stopped going out from all three accounts. Incoming mail is fine. Connection Doctor says connected. Checked the settings with one of the accounts and are correct. Does anyone have a solution? It seems to be Mail related. Thanks.

Usually it's a password issue with SMTP.
EDIT SMTP SETTINGS
In Accounts window > Outgoing Mail Server SMTP: select to Edit SMTP Server list... from popup.
Select account in the list.(It's not uncommon to find extra SMTP servers listed. When you remove account, Mail does not delete the smtp info. You might need to do some clean up in the list to remove the extras.)
Under Advanced Tab:
Apple defaults to the default ports (25,465, 587) but some servers prefer a custom port. Check to see what port they recommend. Gmail for example likes 465, Outlook.com 587, Comcast 465
(note: Mail really likes to default to 587 in Yosemite now. Try entering 465 and see if that helps)
Verify if your server require SSL.
User Name. Enter full email address eg. [email protected]
Add password if it is blank.
Open Connection Doctor under Window in the Menu bar.
Do you see green light now for your account SMTP?
Comcast IMAP Settings:
Incoming server: imap.comcast.net
Outgoing server: smtp.comcast.net
Authentication ON
Incoming Port: 993 with SSL ON
Outgoing Port:
465 with SSL ON

Mail won't send. Just sits in outbox

Mail does not send. Messages sit in outbox. Account settings have not been altered. I don't get any error messages when I hit send button.

What email provider are you using? It appears your outgoing mail server is incorrect. One possible solution is to delete the account and add it again.

Mail sent via other apps sits in Outbox and eventually bombs

Mail sent from other ipad apps sits in Outbox and eventually bombs after trying to send for some minutes - Mail app works fine by itself, problem just for the multiple apps that send links etc using Mail

After switching my Gmail account from IMAP to the Exchange setting the problem has disappeared. Was not how I had it set up in iOS 3

Emails sitting in outbox

Emails sitting in outbox- message says "no password provided- go to mail account settings and enter password" however when I do this it then says server does not support password authentication!! It should not be this hard to send an email. I have checked settings a hundred times, is there a simple solution? Very frustrating! Thanks

possibly like me you don't use the pop3/x email a lot but want to send from time to time.
in "fetch', i've selected a "manual" fetch instead of at various time intervals and what's happening is sent emails go into the outbox until a "fetch" occurs, either at a time interval like my pc or when i do a manual fetch.
all sent emails go into the outbox until the fetch occurs and then, only will the mail be sent but you'll receive whatever's available into the inbox.
i find it easier to text to an email address than dink with this pop3 email.
to save downloading everything on the fetch, i check cox.mail or rr when i was in hawaii to see if i need to reply to something.
hope this helps.

Mail stays in Outbox

I know at least four people who are having this problem as well as myself and each of us has a different Internet host, but all of us started experiencing this problem when we upgraded to Tiger OSX 10.4.8. WE can receive mail just fine, but when we send an email, it just goes to the Out box and sits there. When we run connection doctor, we are told that our Macs are communicating with SMTP and other servers just fine. And we don't get any error messages. Just mail that sits in the outbox. We've all gone to our respective Internet providers and gone through the rigamarole of resetting from Port 21 to 547 and back again. Two of us have done a clean install of System 10. Still no dice. WE can all send mail just fine with Yahoo mail and to make matters even more mysterious, I can send mail from my laptop going through my same account and mail servers. It's just my desktop Mac that's having the problem (although my friend tried to login and send on his laptop through airport to our internet connection and was NOT able to send mail.)
Help
G5 Power Mac Mac OS X (10.4.8)

Mail silently (i.e. with no error message provided) going to the Outbox and sitting there would be typical of an account that's "offline", but I assume that's not the case, i.e. Mailbox > Go Online is disabled (grayed out), right?
I wonder whether this could be some form of index corruption. You may want to try the following and see whether it makes a difference:
1. In Mail, move any messages that may still be in Outbox out of there, to some other mailbox.
2. Quit Mail.
3. In the Finder, go to ~/Library/Mail/. Make a backup copy of this folder, just in case something goes wrong -- e.g. by dragging it to the Desktop while holding the Option (Alt) key down.
4. Locate Envelope Index and move it to the Trash. If you see an Envelope Index-journal file there, delete it as well.
5. In the Finder, go to ~/Library/Mail/Mailboxes/, locate Outbox.mbox and move it to the Trash.
6. Open Mail. It will tell you that your mail needs to be "imported". Click Continue and Mail will proceed to re-create Envelope Index -- Mail says it's "importing", but it just re-creates the index if the mailboxes are already in Mail 2.x format.
Note: For those not familiarized with the ~/ notation, it refers to the user's home folder, i.e. ~/Library is the Library folder within the user's home folder.

.mac email: can't send photos, my password is refused mail sent to OUTBOX.

I start in iPhoto and choose 4 photos to send, then type a short message. I click send from my mac.com email and get a request for a password. I type in my password and get "password not valid" reply. the mail goes to "OUTBOX" and sits there. I have resent these from the outbox over and over again. I get and send text messages with .Mac just fine.
I am using a MacBook Pro 15 inch dual processor.
I called the u.s.a. Apple Protection phone # on 011907 and was told by Jeremy to reset my password, that didn't help. He then offered that he could not do anything and I should search the Apple sites. I asked if he would extend the Protection Plan for the time since Nov. 17, 2006 that this is happining. He said that's not his department.
CAN anyone help???
MacBook Pro Mac OS X (10.4.6) I have an Imac G4 too

Hi msmyczek,
I have a .Mac account. When I choose to send photo's from iPhoto, they open in a draft in the Apple Mail program. Is this what you do? If your using the Mail program and .Mac, are you able to send any other mail? If not your settings are incorrect.
Open Mail. On the Toolbar choose Mail-Preferences, and click Accounts. Under Account Information:
Account Type: .Mac
Description: [email protected]
Email address: [email protected]
Full Name: Your name
Incoming Mail Server: mail.mac.com
User Name: msmyczek
Password: Your Password
Outgoing Mail Server
Click on the drop down box. Choose Add Server
In the Outgoing Mail Server, you need to put in what that is, and you should have this information from your internet provider. Mine for instance is smtp.west.cox.net. Leave Authentification blank. Leave the Password field blank. Click OK. Then close out of Accounts. It wil ask you to Save changes.

Why am I getting an error message,"windows can not find(my Yahoo mail launch address)"when accessing Yahoo mail site?

Using WindowsXP, and e-mail via Yahoo,browser is Firefox 4.0.I get the following error message when accessing yahoo mail site:"http://us.f831.mail.yahoo.com/dc/launch?action=welcome&yy=1782408664&.rand=0qrsdp1o...Windows can not find(the above address is inserted here).make sure you typed the name correctly,and try again". After this message is displayed on my desktop it begins to fade,and the inbox of my yahoo mail is then displayed..I am able to work all functions of the mail without problems.( I might add at this point that i access the mail program via a desktop icon).When I close out of the program the error message box with the error described above is displayed again on my desktop.I must click on the "X" to remove it.I can access my yahoo mail via Internet Explorer with no problem,as well as accessing via my yahoo home page.

Here's an image of the ERROR Message. I'm not sure how this forum works -- if this image is an attachment or if it shows up in the body of this reply.
Here goes...

Sent Mail Not In Outbox

I am sending mail and I here the "swoosh" sound but I am not seeing the mail in the outbox. I am often getting warning (triangle gray) that I am over my limit and delete mail. I don't think I have a lot of mail so I find it strange.
Any help would be greatly appreciated.

FYI - you are confusing terms. The Outbox is where all messages pass during the sending process. If a message cannot be sent for whatever reason, it will remain in the Outbox mailbox.
A successfully sent message is moved to the account's Sent mailbox - for the account used to send the message if settings are to store sent messages or something doesn't go wrong with this process.
What TYPE of account is this - .Mac, IMAP or POP?
If a .Mac or IMAP account, are you storing sent messages on the server or locally on the hard drive which is available under the Special Mailboxes tab for the account preferences?

I have old QuickMail Pro on my old iMac OS 9. Can Quick Mail's inbox, outbox and sent mail be downloaded onto an external hard drive?

I have QuickMail Pro on my old iMac OS 9. Can Quick Mail's inbox, outbox and sent mail be downloaded onto an external hard drive? If so, how? I tried to drag and drop but that didn't work.

Ok, best to contact itunes then so they can look into it

TS3276 Help - Mail is not sending or receiving any e-mails . Connectivity Doctor is showing green lights.Have rebooted but same issue - just a circle continually going around the Sent mailbox and 2 e-mails waiting in Outbox.

Help - Mail is not sending or receiving any e-mails . Connectivity Doctor is showing green lights.Have rebooted but same issue - just a circle continually going around the Sent mailbox and 2 e-mails waiting in Outbox.

Is your web browser working normally?

Mail sits in Outbox

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