Mail slow/hangs when adding attachment
Recently Mail hangs or takes a long time, showing the spinning beachball, when adding an attachment. For instance it took over two minutes to add a 44k Word document - previously it would be seconds.
This happens with all user accounts on this Mac.
I've not added any software recenttly that may have caused this.
Any suggestions?
Thanks
Bruce
Go to Apple Menu > System Preferences > Network, choose Network Port Configurations from the Show popup menu, and make sure that the configuration used to connect to Internet appears at the top of the list. Leave checked (enabled) only the port configuration needed to connect to Internet and Built-in Ethernet (in that order if not the same), uncheck (disable) the rest of network port configurations (Parallels in particular, if you have that installed) and see whether that helps — if it doesn’t, turn ON again the ones you want enabled.
I've not added any software recenttly that may have caused this.
Not sure what you mean. Are you saying that you haven’t installed any software recently, or that you have installed something but you know for sure it cannot have a bearing on this? If the latter, how do you know?
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Process: Mail [132]
Path: /Applications/Mail.app/Contents/MacOS/Mail
Identifier: com.apple.mail
Version: 4.1 (1076)
Build Info: Mail-10760000~1
Code Type: X86-64 (Native)
Parent Process: launchd [80]
Date/Time: 2009-10-12 20:57:24.846 +0700
OS Version: Mac OS X 10.6.1 (10B504)
Report Version: 6
Interval Since Last Report: 17606 sec
Crashes Since Last Report: 5
Per-App Interval Since Last Report: 11912 sec
Per-App Crashes Since Last Report: 5
Anonymous UUID: 8C19BDA2-A765-46DD-
BA43-57BD7AC54AAA
Exception Type: EXCBADACCESS (SIGSEGV)
Exception Codes: KERNINVALIDADDRESS at 0x0000000000000019
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Application Specific Information:
objc_msgSend() selector name: release
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 libobjc.A.dylib 0x00007fff85b0155c
objcmsgSendvtable14 + 12
1 ...apple.AddressBook.framework 0x00007fff85dcdda7 -
[ABPeoplePickerPropertyCell dealloc] + 26
2 com.apple.AppKit 0x00007fff82b11d7c -
[NSToolTipManager drawToolTip:attributedString:inView:] + 463
3 com.apple.AppKit 0x00007fff82b13cf5 -
[NSToolTipManager displayToolTip:] + 2604
4 com.apple.AppKit 0x00007fff826f599f -
[NSViewDynamicToolTipManager _displayToolTipIfNecessaryIgnoringTime:]
+ 900
5 com.apple.AppKit 0x00007fff8267723e
_monitorMovementTimerFired + 78
6 com.apple.CoreFoundation 0x00007fff86648a78 __CFRunLoopRun +
5480
7 com.apple.CoreFoundation 0x00007fff8664703f
CFRunLoopRunSpecific + 575
8 com.apple.HIToolbox 0x00007fff8738dc4e
RunCurrentEventLoopInMode + 333
9 com.apple.HIToolbox 0x00007fff8738da53
ReceiveNextEventCommon + 310
10 com.apple.HIToolbox 0x00007fff8738d90c
BlockUntilNextEventMatchingListInMode + 59
11 com.apple.AppKit 0x00007fff8257f520 _DPSNextEvent +
718
12 com.apple.AppKit 0x00007fff8257ee89 -[NSApplication
nextEventMatchingMask:untilDate:inMode:dequeue:] + 155
13 com.apple.AppKit 0x00007fff82544a7d -[NSApplication
run] + 395
14 com.apple.AppKit 0x00007fff8253d798
NSApplicationMain + 364
15 com.apple.mail 0x000000010000167c 0x100000000 + 5756
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x00007fff86789b16 kevent + 10
1 libSystem.B.dylib 0x00007fff8678ba19
dispatch_mgrinvoke + 154
2 libSystem.B.dylib 0x00007fff8678b6d6
dispatch_queueinvoke + 195
3 libSystem.B.dylib 0x00007fff8678b1f6
dispatch_workerthread2 + 244
4 libSystem.B.dylib 0x00007fff8678ab28
pthreadwqthread + 353
5 libSystem.B.dylib 0x00007fff8678a9c5 start_wqthread +
13
Thread 2:
0 libSystem.B.dylib 0x00007fff86770d7a machmsgtrap + 10
1 libSystem.B.dylib 0x00007fff867713ed mach_msg + 59
2 com.apple.CoreFoundation 0x00007fff86647ce2 __CFRunLoopRun +
2002
3 com.apple.CoreFoundation 0x00007fff8664703f
CFRunLoopRunSpecific + 575
4 com.apple.Foundation 0x00007fff8004ea94 -[NSRunLoop
(NSRunLoop) runMode:beforeDate:] + 270
5 com.apple.Foundation 0x00007fff8004e973 -[NSRunLoop
(NSRunLoop) run] + 77
6 com.apple.MessageFramework 0x00007fff82163161 -[RSSInterchange
_runManager] + 1445
7 com.apple.Foundation 0x00007fff80013f65
_NSThread__main_ + 1429
8 libSystem.B.dylib 0x00007fff867a9f66 pthreadstart +
331
9 libSystem.B.dylib 0x00007fff867a9e19 thread_start + 13
Thread 3:
0 libSystem.B.dylib 0x00007fff86770d7a machmsgtrap + 10
1 libSystem.B.dylib 0x00007fff867713ed mach_msg + 59
2 com.apple.CoreFoundation 0x00007fff86647ce2 __CFRunLoopRun +
2002
3 com.apple.CoreFoundation 0x00007fff8664703f
CFRunLoopRunSpecific + 575
4 com.apple.Foundation 0x00007fff8004ea94 -[NSRunLoop
(NSRunLoop) runMode:beforeDate:] + 270
5 com.apple.Foundation 0x00007fff8004e973 -[NSRunLoop
(NSRunLoop) run] + 77
6 com.apple.MessageFramework 0x00007fff82195e68 +[_NSSocket
_runIOThread] + 78
7 com.apple.Foundation 0x00007fff80013f65
_NSThread__main_ + 1429
8 libSystem.B.dylib 0x00007fff867a9f66 pthreadstart +
331
9 libSystem.B.dylib 0x00007fff867a9e19 thread_start + 13
Thread 4:
0 libSystem.B.dylib 0x00007fff867b49f2 select
$DARWIN_EXTSN + 10
1 com.apple.CoreFoundation 0x00007fff86669252
__CFSocketManager + 818
2 libSystem.B.dylib 0x00007fff867a9f66 pthreadstart +
331
3 libSystem.B.dylib 0x00007fff867a9e19 thread_start + 13
Thread 5:
0 libSystem.B.dylib 0x00007fff86770d7a machmsgtrap + 10
1 libSystem.B.dylib 0x00007fff867713ed mach_msg + 59
2 com.apple.CoreFoundation 0x00007fff86647ce2 __CFRunLoopRun +
2002
3 com.apple.CoreFoundation 0x00007fff8664703f
CFRunLoopRunSpecific + 575
4 com.apple.Foundation 0x00007fff8009351f +[NSURLConnection
(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 297
5 com.apple.Foundation 0x00007fff80013f65
_NSThread__main_ + 1429
6 libSystem.B.dylib 0x00007fff867a9f66 pthreadstart +
331
7 libSystem.B.dylib 0x00007fff867a9e19 thread_start + 13
Thread 6:
0 libSystem.B.dylib 0x00007fff8678a94a
_workqkernreturn + 10
1 libSystem.B.dylib 0x00007fff8678ad5c
pthreadwqthread + 917
2 libSystem.B.dylib 0x00007fff8678a9c5 start_wqthread +
13
Thread 7:
0 libSystem.B.dylib 0x00007fff8678a94a
_workqkernreturn + 10
1 libSystem.B.dylib 0x00007fff8678ad5c
pthreadwqthread + 917
2 libSystem.B.dylib 0x00007fff8678a9c5 start_wqthread +
13
Thread 8:
0 libSystem.B.dylib 0x00007fff8678a94a
_workqkernreturn + 10
1 libSystem.B.dylib 0x00007fff8678ad5c
pthreadwqthread + 917
2 libSystem.B.dylib 0x00007fff8678a9c5 start_wqthread +
13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000118cfb600 rcx:
0x0000000000000000 rdx: 0x0000000000000000
rdi: 0x0000000114707ac0 rsi: 0x00007fff82c6e968 rbp:
0x00007fff5fbfe600 rsp: 0x00007fff5fbfe5d8
r8: 0x0000000000000000 r9: 0x0000000000000000 r10:
0x0000000000000001 r11: 0x00007fff85b01550
r12: 0x00007fff82c74098 r13: 0x000000011897c400 r14:
0x0000000101987ae0 r15: 0x0000000118966510
rip: 0x00007fff85b0155c rfl: 0x0000000000010206 cr2:
0x0000000000000019
Binary Images:
0x100000000 - 0x100336ff7 com.apple.mail 4.1 (1076)
<C6C651FE-C706-1B61-3D43-116621DAB9C8> /Applications/Mail.app/Contents/
MacOS/Mail
0x112cc9000 - 0x112ccafff ATSHI.dylib ??? (???)
<9BC80E39-A52B-D3C2-4C3C-3CA209BA35FC> /System/Library/Frameworks/
ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/
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0x1145b6000 - 0x1145baff7 libFontRegistryUI.dylib ???
(???) <EB462473-8DC9-5F16-4592-8F1D743C779A> /System/Library/
Frameworks/ApplicationServices.framework/Frameworks/ATS.framework/
Resources/libFontRegistryUI.dylib
0x115721000 - 0x115725fff
com.apple.audio.AudioIPCPlugIn 1.1.0 (1.1.0) <60B5ECBE-2324-4136-7DD8-
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0x115f31000 - 0x115f37ff7
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0x115fbe000 - 0x115fd1ff7
com.apple.AddressBook.LocalSourceBundle 1.0 (862)
<2ECC6C67-80B4-9F60-1A2F-2DF54DF51F9E> /System/Library/Address Book
Plug-Ins/LocalSource.sourcebundle/Contents/MacOS/LocalSource
0x115fdd000 - 0x115fe0fff
com.apple.yahoo.syncframework 1.3 (51) <aEBB9A2D-
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com.apple.AddressBook.LDAPSource 1.0 (862) <BCAA89D3-9042-
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LDAP.sourcebundle/Contents/MacOS/LDAP
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<a87630B4-D01C-8724-54D2-5E8CC85FC07B> /usr/lib/libgermantok.dylib
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GoogleContactSync.framework/Versions/A/GoogleContactSync
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DataDetectorsCore
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libLAPACK.dylib
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com.apple.ApplicationServices.ATS 4.0 (???)
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IMUtils
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CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
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(???) <a2DA70D0-02AE-89FA-1CDA-B3CA986CAE6D> /usr/lib/libcrypto.
0.9.8.dylib
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CoreServices.framework/Versions/A/CoreServices
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OpenGL.framework/Versions/A/Libraries/libGLU.dylib
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Cocoa.framework/Versions/A/Cocoa
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com.apple.speech.recognition.framework 3.10.10 (3.10.10)
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Carbon.framework/Versions/A/Frameworks/SpeechRecognition.framework/
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Frameworks/CoreServices.framework/Versions/A/Frameworks/
CFNetwork.framework/Versions/A/CFNetwork
0x7fff87a4b000 - 0x7fff87a7cfef libTrueTypeScaler.dylib ???
(???) <3F30259E-9EB0-18D2-B0F3-7B8A9625574E> /System/Library/
Frameworks/ApplicationServices.framework/Versions/A/Frameworks/
ATS.framework/Versions/A/Resources/libTrueTypeScaler.dylib
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0x7fff87d38000 - 0x7fff87de7fef edu.mit.Kerberos 6.5.8
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Frameworks/Kerberos.framework/Versions/A/Kerberos
0x7fff87de8000 - 0x7fff885f2fe7 libBLAS.dylib ??? (???)
<FC941ECB-71D0-FAE3-DCBF-C5A619E594B8> /System/Library/Frameworks/
Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/
libBLAS.dylib
0x7fff8860e000 - 0x7fff8861bfff libCSync.A.dylib ??? (???)
<D97C8D7E-2CA3-9495-0C41-004CE47BC5DD> /System/Library/Frameworks/
ApplicationServices.framework/Versions/A/Frameworks/
CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x7fff8861c000 - 0x7fff886d7ff7 libFontParser.dylib ???
(???) <8926E1B0-6D1E-502A-5028-1DCC57F6D6FA> /System/Library/
Frameworks/ApplicationServices.framework/Versions/A/Frameworks/
ATS.framework/Versions/A/Resources/libFontParser.dylib
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PDFKit
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Frameworks/Carbon.framework/Versions/A/Frameworks/
OpenScripting.framework/Versions/A/OpenScripting
0x7fff8888b000 - 0x7fff88890fff libGIF.dylib ??? (???)
<0C112067-95FE-B9BC-C70C-64A46A277F34> /System/Library/Frameworks/
ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/
Versions/A/Resources/libGIF.dylib
0x7fff889fa000 - 0x7fff889fffff libGFXShared.dylib ??? (???)
<C386DB22-A0AA-D826-ACBA-25E82B480D05> /System/Library/Frameworks/
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0x7fff88a00000 - 0x7fff88a18fff
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ColorSyncDeprecated.dylib ??? (???) <03DA3BF0-1293-8947-
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ApplicationServices.framework/Frameworks/ColorSync.framework/Versions/
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0x7fffffe00000 - 0x7fffffe01fff libSystem.B.dylib ??? (???)
<66102D4E-6C8B-77D0-6766-2A1788B20C6F> /usr/lib/libSystem.B.dylib
Model: MacBookPro4,1, BootROM MBP41.00C1.B03, 2 processors, Intel Core
2 Duo, 2.6 GHz, 4 GB, SMC 1.28f2
Graphics: NVIDIA GeForce 8600M GT, GeForce 8600M GT, PCIe, 512 MB
Memory Module: global_name
AirPort: spairportwireless_card_type_airportextreme (0x14E4, 0x8C),
Broadcom BCM43xx 1.0 (5.10.91.19)
Bluetooth: Version 2.2.1f7, 2 service, 1 devices, 1 incoming serial
ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: Hitachi HTS542525K9SA00, 232.89 GB
Parallel ATA Device: MATSHITADVD-R UJ-875
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8502, 0xfd400000
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x1a100000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.),
0x820f, 0x1a110000
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.),
0x0230, 0x5d200000
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x5d100000
Many thanks in advance!Hi
I am suffering the same problem with Mail crashing when adding multiple names to the 'To' field.
Sometimes it can be OK.
I have a group in my contacts which has the names I e-mail most often and if I add names to the e-mail from that group all is well. If I navigate away from that group in Contacts as I wish to add someone not in that group this is usually when it crashes for me.
When I relaunch Mail I get the message back I was working on with all the names I had added to the 'To' field but usually minus the last name. Which would be the one I had navigated away from the group I was using in contacts to all contacts.
I don't know if that helps in any way?
Phil -
Console hangs when adding category
I'm trying to add a sub-category to the Local PKGs category through the console. I currently have three architectures: SOLARIS9_SPARC, SOLARIS10_SPARC and SOLARIS8_SPARC. I'm able to create the sub-category successfully under SOLARIS8 and SOLARIS10. However, when trying to create it under SOLARIS9, the console seems to hang indefinitely.
I've seen similar problems when adding a configuration file to the SOLARIS9 component list via the cli. However, the job did complete after a couple of hours.
Again, this only seems to be an issue when modifying the SOLARIS9_SPARC inventory.
Any ideas?
Thanks,
Stevehave you run the backup.sh recently? this performs a vacuumdb and also re indexes tables - this can greatly improve performance. also have you applied the uce sds and console patches? if after applying the patches and running the backup you still face the same problem, you should open a support case with the uce support group
-
I'm trying to add a bunch of contacts to my ipad2 and it keeps hanging when I hit done. Any thoughts?
In addition, iMessage will need to be properly set up on their device and you must have the correct contact information corresponding to that set up.
-
Query slow down when added a where clause
I have a procedure that has performance issue, so I copy some of the query and run in the sql plus and try to spot which join cause the problem, but I get a result which I can figuer out why. I have a query which like below:
Select Count(a.ID) From TableA a
-- INNER JOIN other tables
WHERE a.TypeID = 2;
TableA has 140000 records, when the where clause is not added, the count return quite quick, but if I add the where clause, then the query slow down and seems never return so I have to kill my SQL Plus session. TableA has index on TypeID and TypeID is a number type. When TablA has 3000 records, the procedure return very quick, but it slow down and hang there when the TableA contains 140000 records. Any idea why this will slow down the query?
Also, the TypeID is a foreign key to another table (TableAType), so the query above can written as :
Select Count(a.ID) From TableA a
-- INNER JOIN other tables
INNER JOIN TableAType atype ON a.TypeID = atype.ID
WHERE atype.Name = 'typename';
TableAType table is a small table only contains less than 100 records, in this case, would the second query be more efficient to the first query?
Any suggestions are welcome, thanks in advance...
Message was edited by:
user500168TableA now has 230000 records and 28000 of them has the TypeID 2.
I haven't use the hint yet but thank you for your reply which let me to to run a query to check how many records in TableA has TypeID 2. When I doing this, it seems pretty fast. So I begin with the select count for TableA only and gradually add table to join and seems the query is pretty fast as long as TableA is the fist table to select from.
Before in my query TableA is the second table to join from, there is another table (which is large as well but not as large as TableA) before TableA. So I think this is why it runs slow before. I am not at work yesterday so the query given in my post is based on my roughly memory and I forget to mention another table is joined before TableA, really sorry about that.
I think I learn a lesson here, the largest table need to be in the begining of the select statement...
Thank you very much everyone. -
Adobe Media Encoder CS5 hangs when adding files of varying HD resolutions.
I've seen questions similar to this related to CS4 but never explained very well, and my CS4 for mac worked fine. I am unsure if this is a new problem or a windows specific problem but here is the situation, if you need more information I will gladly provide it.
For the past week or so I have been encoding 1920x1080i mov files (h.264/aac) to 1280x720p (vp6/mp3) flvs. When I stick to that single HD format in the AMC processing que everything works great. However, when I add older HD content into the AMC que, content with non-standard presets, the program hangs. I tried to import about 15 files last night and the program just sat there all night in a '...NOT RESPONDING' state. The video's have different audio and video settings and it's little difficult to pinpoint exactly what they were. Some are 1440x1080, some are 1280x900, some have PCM audio some of mp3.
Now I temporarily resolved this issue by simply using cs4 master on my mac pro which worked great. However I have noticed a huge speed increase in CS5 64bit AMC. It takes 2-3 hours to encode 1 flash video on my mac pro (dual quad core xeon 2.9Ghz/32GB ram) with CS4. It takes ~20 minutes on my windows 7 station (single core 2 quad 3Ghz/8GB ram) with CS5.
How to replicate:
If I drop a single file into the AMC CS5 que, regardless of the resolution, frame rate, or sound codec; it will import. If I then add another file with a different resolution AMC will hang and become non-responsive. It never crashed but I can't wait 12+ hours to see if it accepted a job or not. As I said before this problem was not observed on CS4 for mac - it worked flawlessly, albeit a little slow.
Software used:
Adobe Media Encoder CS5 windows 64bit
Adobe Media Encoder CS4 mac 32bit
System specs:
Windows 7 home:
Core 2 quad 3Ghz
8GB ram
80GB SSD x25-m
nVidia Quadro 580
OSX 10.6.3:
Dual Xeon 2.99Ghz
32GB ram
4 7200 disks in 4TB raid 0
Radeon HD 2600
Matrox MAX h.264 compressor card
Any advice on this situation would be greatly appreciated. Thank you for your time
-Michael EmanuelHi Michael,
Sorry to hear you're having problems with Adobe Media Encoder. I'd like to get some more information about the problem so I can better understand your workflow, and potentially try to recreate the problem. For what it's worth, I often import files of different resolutions without any problem, so I want to find out what's different about how you're using AME.
Apologies for the long list of questions; the small details can be important.
-- After you import the first file, what else do you do in AME? Change the preset? Change the settings? Change the output destination?
-- What are the properties of the files that are causing the problem? You said it happens on "non-standard" files, but can you describe the specifications for one or more files that cause the problem? Please include file type, length, frame rate, frame dimensions, field order (if applicable), alpha mode (if applicable), and audio type and rate. If you know more the bitrate, both video and audio, that would be nice, too.
-- If any of the files are small enough, could you post a couple online that I could try on my machine?
-- How were these files generated? What application created them?
-- Where are the files stored? A local drive, a network drive, a removeable drive (USB or Firewire), etc.?
-- Which Adobe application or suite do you have installed? AME a limited set of options if you're using Flash or Web Premium compared to Master Collection, Production Premium, Premiere Pro, or After Effects.
-=TimK
-=Adobe Media Encoder QE -
Question: Why does DVDSP "hang: when adding subtitles
I'm having a real problem adding subtitles to my 3.7 GB project. It's all built and I was in the process of adding subtitles to the 1 hr 30 minute film. Yesterday it worked fine, copying and pasting from a text application into subtitles I'm making as I go, but today it's been a nightmare.
I find after only two or there additions, I suddenly get the spinning wheel "program not responding" and have to force quit. I reopen the project and if I'm lucky I can add two or three subtitles, saving each time, before I get the"spinning wheel of frustration".
(problem posting this message so this is a repost)
I have no idea what's causing it. But it DVDSP at this stage of my project definitely doesn't like subtitles being edited, moved or played. It becomes unstable and then hangs.
I've downloaded the latest security update incase that helped, turned off the clock, (old habit) Nothing works.
A project that was going to take two hours to finish looks like taking two days now! I'll plod on but I could really do with some help.
Any ideas?
G5 Mac OS X (10.3.9) DVD studi pro 3.0.2You may need to reset your User Agent; it is showing that you are using Firefox 3.0.5. The User Agent can sometimes be changed by something you download/install.
*See --> https://support.mozilla.com/en-US/kb/websites%20or%20add-ons%20incorrectly%20report%20incompatible%20browser#w_reset-your-user-agent
*See --> http://en.wikipedia.org/wiki/User_Agent
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Not related to your question, but...
You may need to update some plug-ins. Check your plug-ins and update as necessary:
*Plug-in check --> http://www.mozilla.org/en-US/plugincheck/
*Adobe Shockwave for Director Netscape plug-in: [https://support.mozilla.com/en-US/kb/Using%20the%20Shockwave%20plugin%20with%20Firefox#w_installing-shockwave Installing ('''''or Updating''''') the Shockwave plugin with Firefox]
*Adobe PDF Plug-In For Firefox and Netscape: [https://support.mozilla.com/en-US/kb/Using%20the%20Adobe%20Reader%20plugin%20with%20Firefox#w_installing-and-updating-adobe-reader Installing/Updating Adobe Reader in Firefox]
*Shockwave Flash (Adobe Flash or Flash): [https://support.mozilla.com/en-US/kb/Managing%20the%20Flash%20plugin#w_updating-flash Updating Flash in Firefox]
*Next Generation Java Plug-in for Mozilla browsers: [https://support.mozilla.com/en-US/kb/Using%20the%20Java%20plugin%20with%20Firefox#w_installing-or-updating-java Installing or Updating Java in Firefox]
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