Mail smartboxes: unable to move messages!

Althought Apple tutorial (Mail (Mountain Lion): Use Smart Mailboxes) seem to suggest it's possible:
Change messages in a Smart Mailbox
If you change a message in a Smart Mailbox, such as marking the message as read or unread, or moving or deleting the message, the change is reflected in the mailbox where the message is actually stored.
I'm unable to move a message to a real mailbox folder.
What it actually happens is that it appear to move a "link" to the message. Example:
1. From inside a smart mailbox (e.g. called "Today's messages") I drag the message (or use the menu option to move) on an actual folder "For Later"
2. what appears to happen is that the message desappear from the smart mailbox for some time, but after a while it's back there.
3. That is: the message is still in the Inbox. If I go to the folder "For Later" I see the message, if I go back to the smart mailbox, the msg is still there.
4. the strange thing is that if I go to the "For later" real folder (the one I tried to move the msg to) and I delete the msg. The msg is deleted from ALL folders: from the Inbox, from the Real folder "For Later" and from the smart mailbox "Today's Messages".
In case I try to flag, delete or archive the message from the smart folder, those changes are reflected on the original message (the msg is properly flagged or deleted or archived)
Any help is more that welcome

Hi there, sorry I dont have an answer, but i have the same problem - working in mail 3.6 on osx 10.5.7. I have done nothing like what you describle - just set the mail prefs up as per normal and i can send messages to trash, delete the trash and they go, but then when I close and reopen mail, there they are exactly as you describe - in grey but annoyingly there! Help would be really appreciated. Thanks.
Peta

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