Mail SMTP rogers authentication problem or bug?

I'm setting up multiple email accounts in Mail.
Internet provider is with Rogers
Rogers blocks SMTP ports so the only SMTP I can use with all my mail accounts is smtp.broadband.rogers.com
Having a problem with Mail where one of the accounts is using the "Email Address" field (under Mail Prefs, Accounts, Account Information, field under "Description") for SMTP authentication and not the actual "User Name" field (under Outgoing Mail Server, edit server list, advanced, Authentication: Password)
So when I try to send an email with this non rogers account, I get the error:
*The sender address [email protected] was rejected by the server smtp.broadband.rogers.com.*
*Select a different outgoing mail server from the list below or click Try Later to leave the message in your Outbox until it can be delivered.*
If I go to [email protected]'s settings and remove [email protected] from the email address field under "Account Information", the message can send fine... Problem being, it uses another of my email address as the sender so if people reply, they reply to the wrong address.
Seems that Apple mail's tying to use the email address for for SMTP authentication, instead of the username field.
Any ideas on how to fix this? All help appreciated and thank you in advance.
Cheers.

Hello,
From other reports, I believe Rogers blocks sending from other addresses, unless you register each such address with them in advance. See:
http://discussions.apple.com/thread.jspa?messageID=7140992&#7140992
Ernie

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Greets Juan.

Hi Juan,
take a look at the API doc -> package com.sun.mail.smtp.. here ou can find the properties.
Appendix A is old.
greetings,
Filo

An error occured while sending mail: SMTP server error. The server responded: (null)

I'm getting this set of error messages intermittantly:
<P>
An error occured while sending mail: smtp server error
the server responded: (null) contact email admin
for assistance
other message
an error occured while sending mail: smtp server error
the server responded: intermail,
end with quote.quote contact email admin
for assistance
<P>
This problem may occur at low-use times when Messaging is installed with the
Trend virus protection software on the same system.
<P>
Change the version of the Trend software from 3.0 to the older 2.62 version.

It's possible that your provider has made a change.
I think STARTTLS usually is used with port 587, instead of the standard SSL port 465.
Could you look up your provider's current SMTP settings to see whether your "Outgoing Server" settings need to be updated? If it's difficult to translate between your provider's help page and Thunderbird's dialog controls, you could provide a link to your provider's help page.

Mail SMTP rogers authentication problem or bug?

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