Mail SMTP server not accepting password. Works on all other clients.

I am having issues with Mail and sending emails. Firstly I would like to say I have set this account up on Outlook 2011, Thunderbird and also Outlook PC and I can send and recieve with no problems.
On Mac mail I can recieve emails perfectly.
The account is set up with an SMTP Server. Our server requires authentication therefore I supply my username and password in there too. When I try to send an email mail says the server has rejected the password and asks for the correct password. The password I put in is correct, as it is the same password I have used on the other clients.
So there is something that Mail doesnt like when it comes this server and I cant work out what it is.
The only thing I thought of is that my password is all numbers. Could that make a difference?
Any ideas?

andrewrob,
I had the same problem and found that I had to unlock CAPTCHA here: http://www.google.com/ accounts/DisplayUnlockCaptcha.
This worked for me. If that doesn't work, you could try this:
1. Open Keychain Access (located inside the Utilities folder which is inside the Applications folder)
2. Highlight the login keychain in the white box to the left.
3. Click the lock above it to lock the login keychain.
4. Now unlock it.
5. Go back to Mail and enter your password again. You will probably have to do it once for incoming mail and once for outgoing mail.
I hope this helps!

Similar Messages

HT204053 When I initially try to sign in to iCloud, I get the "Account not verified" screen and I am told to check my email for instructions to verify. No email is ever sent. My ID and password work on all other Apple app's. Why not for iCloud?

When I initially try to sign in to iCloud, I get the "Account not verified" screen and I am told to check my email for instructions to verify. No email is ever sent. My ID and password work on all other Apple app's. Why not for iCloud?

I've tried both. First, I tried on my pc, where iTunes had installed iCloud when it last updated. I have iTunes installed on this computer (and on my iPad and iPhone), but that wasn't the issue.
So I went online, thinking I needed a separate iCloud Apple ID, but it prompted me for my current Apple ID and gave me the message about my ID being "valid" but not an iCloud account," which, lol, was what it had asked me to do in order to create one. I checked, and at least one other user is having the same issue. I'll attempt to copy/paste the Support request url: https://discussions.apple.com/thread/4430653?tstart=0
Thank you for any help you can give.
Trish

Java Mail,SMTP server not starting,help required urgently

Hi i have been working on java mail .Yesterday it was working ok but today suddenely i am getting this thing.its not starting the smtp server i guess,just exiting and get the command prompt ..dont know what to do.help required how to go about this error
am pasting the debug information.please check and let me know
the compilation ,smtp server and others are all valid
thanks
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.
C:\Documents and Settings\Pavan>cd C:\Program Files\Java\jdk1.5.0_07\bin
C:\Program Files\Java\jdk1.5.0_07\bin>javac jdbcExample3.java
C:\Program Files\Java\jdk1.5.0_07\bin>java jdbcExample3 smtpserver address
DEBUG: JavaMail version 1.4ea
DEBUG: java.io.FileNotFoundException: C:\Program Files\Java\jdk1.5.0_07\jre\lib\
javamail.providers (The system cannot find the file specified)
DEBUG: !anyLoaded
DEBUG: not loading resource: /META-INF/javamail.providers
DEBUG: successfully loaded resource: /META-INF/javamail.default.providers
DEBUG: Tables of loaded providers
DEBUG: Providers Listed By Class Name: {com.sun.mail.smtp.SMTPSSLTransport=javax
.mail.Provider[TRANSPORT,smtps,com.sun.mail.smtp.SMTPSSLTransport,Sun Microsyste
ms, Inc], com.sun.mail.smtp.SMTPTransport=javax.mail.Provider[TRANSPORT,smtp,com
.sun.mail.smtp.SMTPTransport,Sun Microsystems, Inc], com.sun.mail.imap.IMAPSSLSt
ore=javax.mail.Provider[STORE,imaps,com.sun.mail.imap.IMAPSSLStore,Sun Microsyst
ems, Inc], com.sun.mail.pop3.POP3SSLStore=javax.mail.Provider[STORE,pop3s,com.su
n.mail.pop3.POP3SSLStore,Sun Microsystems, Inc], com.sun.mail.imap.IMAPStore=jav
ax.mail.Provider[STORE,imap,com.sun.mail.imap.IMAPStore,Sun Microsystems, Inc],
com.sun.mail.pop3.POP3Store=javax.mail.Provider[STORE,pop3,com.sun.mail.pop3.POP
3Store,Sun Microsystems, Inc]}
DEBUG: Providers Listed By Protocol: {imaps=javax.mail.Provider[STORE,imaps,com.
sun.mail.imap.IMAPSSLStore,Sun Microsystems, Inc], imap=javax.mail.Provider[STOR
E,imap,com.sun.mail.imap.IMAPStore,Sun Microsystems, Inc], smtps=javax.mail.Prov
ider[TRANSPORT,smtps,com.sun.mail.smtp.SMTPSSLTransport,Sun Microsystems, Inc],
pop3=javax.mail.Provider[STORE,pop3,com.sun.mail.pop3.POP3Store,Sun Microsystems
, Inc], pop3s=javax.mail.Provider[STORE,pop3s,com.sun.mail.pop3.POP3SSLStore,Sun
Microsystems, Inc], smtp=javax.mail.Provider[TRANSPORT,smtp,com.sun.mail.smtp.S
MTPTransport,Sun Microsystems, Inc]}
DEBUG: successfully loaded resource: /META-INF/javamail.default.address.map
DEBUG: !anyLoaded
DEBUG: not loading resource: /META-INF/javamail.address.map
DEBUG: java.io.FileNotFoundException: C:\Program Files\Java\jdk1.5.0_07\jre\lib\
javamail.address.map (The system cannot find the file specified)
C:\Program Files\Java\jdk1.5.0_07\bin>

The debug output doesn't show an obvious problem. You're
going to have to actually debug your program. A debugger
might be helpful.

Phone does not ring but works in all other ways.

Hi All,
I have a quad set of BT7600 phones, and for some reason these have stopped ringing. This has been like this for a couple of months but I've been away so we have relied on mobiles for this time.
When I say 'stopped ringing' I mean just the noise - the phones show the caller display fine and you can answer the phone and speak to the caller if you see the incoming call - just no ring tone. Outgoing calls and ansaphone messages are also still fine.
I have BT infinity with the filtered socket - I have removed the faceplate and connected my master phone into this with the same result, everything fine except ringtone. I have also tried another cordless phone at the test socket with the same result (Eurotel elite 2825).
Any ideas how I can get this checked out? I'm pretty sure it must be wiring/settings fault outside the house because I've tested with 2 different phones at the master test socket.
Please don't ask me to call the indian no-help-line. I love my BT products, but over the years I've had so many lies and rubbish from them that if they are the only recourse to resolving the problem then I'll move to talk-talk or whoever - even if the service is inferior as long as it doesn't involve BT India.
Thanks,
Alan.

try live chat on this link https://bt.custhelp.com/app/contact#h=eyJzdGVwMCI6ImNvbnRhY3RJdGVtTGluazU2MjciLCJzdGVwSWR4IjoxLCJzdG...
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’

Can't send mail, get message: the smtp server rejected the password. I tried lock and unlock keychain. I tried unlock captcha. Gmail works okay, it is Mail that does not. Help!! :(

Can't send mail, get message: the smtp server rejected the password. I tried lock and unlock keychain. I tried unlock captcha. Gmail works okay, it is Mail that does not. Help!!

Hi
You need to check with your ISP whether or not the send mail server (SMTP) requires a password. Some do, but many do not. When you know the correct password to send mail, then you need to tell Mail as follows:
Mail menu > Preferences > Accounts > Select the account
Click on the Outgoing Mail Server (SMTP) combo box, and select Edit SMTP Server List...
In the Account Information tab put the server name
In the Advanced Tab, set up the authentication information from your ISP.
Good luck
Bob

Mail Problems - SMTP server not responding: "offline"

I am currently testing DSL service for a month; set up Mail just before I downloaded the 10.7.3 release. Tested it once and it worked; did not use it to send emails since because I am only testing this (including the email address). I have been receiving emails (which I forwarded to myself from my cable provider's website); today, I wanted to send an email and a 6 hour troubleshooting saga began....
Total of 2 hours with Centurylink tech support; 1 1/2 hours with Applecare, and another 30 minutes with Centurylink.
During that time, all different settings were tried, turned on/off. POP server ok, SMTP server not responding. With Applecare, tried it on both the iMac and the Macbook; also tried it after booting into Snow Leopard - SMTP server not responding ("offline"). Applecare tech stated that it has to be the server since we tried it on two machines as well as SL. Centurylink insists there is nothing wrong with their server, but it's Mail's fault.
So, I finally gave up for the evening, but wonder if there is something amiss with Mail in 10.7.3 (both machines are on the same version) and during the troubleshooting, I noticed an anomaly: in a new message window, there was no choice to choose an account to send from which I thought was odd.
I was thinking of a new install or to clone back? My clones are up to date though, I have no older clones. I do have a fresh install but it's also the latest one from MAS. Or I could just boot from the fresh install and set up Mail to see if it would work?
Grateful for any ideas....

Thanks to everyone; as you can imagine, all settings/configurations were tried yesterday (even booting into SL); Apple said it's Centurylink's fault, and they insisted there was nothing wrong with their server.
FWIW, I unplugged my Comcast cable (it is still active though and I'm getting TV reception, just unplugged the modem for now); right now, my internet access and email account are with Centurylink for the test. I still access my Comcast mail via their web interface email account.
Anyway, thanks to a good friend's idea, I decided to check keychain access and to make it short: the issue is fixed and the problem definitely had something to do with the OS because:
When I first checked keychain, this is what I saw:
I then checked Comcast settings and there were two: one was checked "allow all apps..." and the other had the "confirm" with Mail listed under the applications.
So I figured it's so screwed up, I probably can't make it any worse, so I deleted the Internet Accounts and added Mail to the smtp.centurylink...:
And......... it then worked! These default "internetaccounts" obviously aren't being recognized by Centurylink's server?
And, to make sure that was it, I not only did the same thing on the Macbook, but also booted into a pristine "backup" fresh install (no added apps or files, just default OS), launched Mail and couldn't send. Launched Keychain, changed the apps to Mail, and I was able to send email.
I would call that a bug? Or not? In any case, I'll be calling back Applecare and tell them to add the above to the very long log from yesterday and to make a note that "internetaccounts" doesn't work with everything.

Secured wi fi network gives timeout and will not accept password. Works on i pad and iphone

My Macbook Pro network was secured and worked on ipad and iphone. Now it gives me a "connection timed out" message on laptop and will not accept password. It works on ipad and iphone. Anyone with an explanation. I cannot get it to let me delete from the macbook pro. Had to set a new unsecured network to just get on internet. Running 10.7.4 and is up to date.

I deleted all and then set up an unsecured network. When I go to system preferences>Network and where the Network Name is, I click join other networks, then click show networks the secured net work is still there and when I click on it, it gives me the timeout message. This is causing a problem in trying to get my wireless printer back on line as it keeps going to this secured network. Can you help with this problem. I would like to remove the secured network completely from my computer. I have gone to the Advanced and deleted all. The only one showing there is the unsecured network.

The e-mail program will not accept my ID and password and won't let me change to new ones.

The e-mail program will not accept my ID and password and won't let me change to new ones. What do I do ??

Verify your credentials using webmail.

IPhoto 11 (9.2.1) can't use iCloud Mail smtp server for email.

iPhoto 11 (9.2.1) can't use iCloud Mail smtp server for email. "The email server didn't recognise username/password combination". Both appear correct in preferences/accounts. Mail sends and receives messages perfectly.
(This problem also occurs when trying to send from Thunderbird, however both iPhoto and Thunderbird can send perfectly well using the Gmail server).

Hi there
I should explain that I have 5 days experience of the iMac but have had a working iCloud account with my iPad for several months. I don't think this is an iCloud issue as such. My thought is that this is something to do with the Mail application itself and its relationship to my Apple ID etc. (Perhaps when the iMac first configured itself?)
I have deleted and manually reset both Mail and iPhone account settings for iCloud using the Apple recommended settings and I have tentatively checked that the username/password combination is as expected in Keychain but I'm too much of an Apple novice to go any further with that.
On a PC I think I would try reinstalling the Mail programme but I don't see that as an option.

Mac OS X Leopard Mail SMTP server keeps going offline and won't come on

My SMTP in mail on my email accounts keeps going offline and I can't work out how to get it working again. My internet connection is fine. I am receiving emails. I was able to send earlier on my business email account but now my .mac account has gone offline and then my business on went on me.
I only started using my business email account in mail today and loaded the account into mail. Does anyone have any answers for this as I can see there have been some other people who might have had a similar problem but I can't see any fixes?
I have deleted and reloaded both my .mac and work account a couple of times now and restarted my computer but still no good.
Can anyone help?

I have that offline mail smtp server when I try to send emails from work with my macbook. I've always been able to send emails away from home using the login and password in the smtp configurations. It's a real pain since I use one email account for work and personal business. I can receive email but cannot send any. Everytime I have to answer an email while I'm working, I have to go to the browser, go to my provider's mail page, login and send from there my emails.
Do we have the same problem?

Regarding mountain lion server: clients experience intermittent service connections. the server system log has the following error- Client handshake failed (6):113: Server not accepting client connections (any ideas???)

regarding mountain lion server: clients experience intermittent service connections. the server system log has the following error- Client handshake failed (6):113: Server not accepting client connections. any suggestions would be greatly appreciated - thank you

Hi Jason
I was getting the same behavior after Apple support had me delete some plist files to get Airplay going. I was also getting the following error:
the error occurred while processing a command of type 'writesettings' in the plug-in 'server vpn'
I went into ~/Library/Preferences/ and /Library/Preferences/ and deleted every plist contating the word server. I had to re-set up my server (meaning walk through some intial steps) but all of my settings were still there after that and everything started working again.
Just a thought, obviously try at your own risk but it worked for me.
Kellen

I can't retrieve email, server not connected, at work, on my ipad mini

I can't retrieve email, server not connected, at work, on my ipad mini

iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
iPad Mail
http://www.apple.com/support/ipad/mail/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
 Cheers, Tom

TS3276 Hi there I am having trouble with my outlook express this is the first time it has happened it keeps telling me can't connect to the SMTP server and every password I have tried is incorrect this is for 'iCloud' very frustrating as all our phones ar

Hi there I am having trouble with my outlook express this is the first time it has happened it keeps telling me can't connect to the SMTP server and every password I have tried is incorrect this is for 'iCloud' very frustrating as all our phones are ok

Well I am feeling a bit silly now because that was all I had to do. In the past Workgroup Manager had always opened right up to the list of my users, I never even thought to click on that but apparently that was all that was needed.
I still am not sure how the iChat Server preferences changed themselves on me, but it is not the first time I have had weird "settings" issues with our Snow Leopard Server.
Thanks!

TCL SMTP server not avalable

Hello I use SMTP notification over EEM TCL.
All work fine. But I need found way resend email message then WAN channel was down or SMTP server not working.
Can it possible?

There is no built-in code to do this, so you will need to design your own solution. It is possible to do, though. For example, you could cache the message to a file on flash and have an EEM policy periodically wake up to see if the file exists. If it does, try to send the email, and if successful, delete the file.

After upgrade to ios6 iPad does not accept password to wifi, I cannot connect to internet. Pls help me...

After upgrade to ios6 iPad does not accept password to wifi, I cannot connect to internet. Pls help me...

Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

Mail SMTP server not accepting password. Works on all other clients.

Similar Messages

Maybe you are looking for