Mail SMTP server problem

My iCloud does not work in Mail in all my apple devices (mobile, Ipad, Mac etc.). It seems that my Apple Mail soft seems to disable my smtp server for outgoing mails (iCloud server, offline). However, I can still receive all incoming mails ...

Have you unchecked the box marked Mail in the iCloud preference pane and then checked it again? If not, please do that now and test.
I've tried what you said, but nothing changes.
I've tried also to sign out completely from iCloud and then sign in. It should rebuild the credentials stored in the Mac, but nothing works.
I post the screen that appears after it fails to send the message.
But on the other hand it works on the iPhone!!! I've unchecked and checked the mail box in the settings and now it works properly!
The problem still persist on the Mac. In other words this is not linked to the iCloud preferences, but on the Mac itself.

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An error occured while sending mail: SMTP server error. The server responded: (null)

I'm getting this set of error messages intermittantly:
<P>
An error occured while sending mail: smtp server error
the server responded: (null) contact email admin
for assistance
other message
an error occured while sending mail: smtp server error
the server responded: intermail,
end with quote.quote contact email admin
for assistance
<P>
This problem may occur at low-use times when Messaging is installed with the
Trend virus protection software on the same system.
<P>
Change the version of the Trend software from 3.0 to the older 2.62 version.

It's possible that your provider has made a change.
I think STARTTLS usually is used with port 587, instead of the standard SSL port 465.
Could you look up your provider's current SMTP settings to see whether your "Outgoing Server" settings need to be updated? If it's difficult to translate between your provider's help page and Thunderbird's dialog controls, you could provide a link to your provider's help page.

IPhoto 11 (9.2.1) can't use iCloud Mail smtp server for email.

iPhoto 11 (9.2.1) can't use iCloud Mail smtp server for email. "The email server didn't recognise username/password combination". Both appear correct in preferences/accounts. Mail sends and receives messages perfectly.
(This problem also occurs when trying to send from Thunderbird, however both iPhoto and Thunderbird can send perfectly well using the Gmail server).

Hi there
I should explain that I have 5 days experience of the iMac but have had a working iCloud account with my iPad for several months. I don't think this is an iCloud issue as such. My thought is that this is something to do with the Mail application itself and its relationship to my Apple ID etc. (Perhaps when the iMac first configured itself?)
I have deleted and manually reset both Mail and iPhone account settings for iCloud using the Apple recommended settings and I have tentatively checked that the username/password combination is as expected in Keychain but I'm too much of an Apple novice to go any further with that.
On a PC I think I would try reinstalling the Mail programme but I don't see that as an option.

Mac OS X Leopard Mail SMTP server keeps going offline and won't come on

My SMTP in mail on my email accounts keeps going offline and I can't work out how to get it working again. My internet connection is fine. I am receiving emails. I was able to send earlier on my business email account but now my .mac account has gone offline and then my business on went on me.
I only started using my business email account in mail today and loaded the account into mail. Does anyone have any answers for this as I can see there have been some other people who might have had a similar problem but I can't see any fixes?
I have deleted and reloaded both my .mac and work account a couple of times now and restarted my computer but still no good.
Can anyone help?

I have that offline mail smtp server when I try to send emails from work with my macbook. I've always been able to send emails away from home using the login and password in the smtp configurations. It's a real pain since I use one email account for work and personal business. I can receive email but cannot send any. Everytime I have to answer an email while I'm working, I have to go to the browser, go to my provider's mail page, login and send from there my emails.
Do we have the same problem?

HT201320 I am getting message smtp server problems when trying to set up email. I am using a tiscali email

I am using a tiscali email address. I can receive mails ok and even have all my folders on my iPad but cannot send any emails. I get smtp server problems. Any idea how to resolve?

Cannot send or received email
http://www.apple.com/support/ipad/mail/

Outgoing Mail (SMTP) server

Trying to test/setup send email at EMDBControl to my email [email protected], wondering what i should put in
outgoing Mail (SMTP) server box?
after setting up notification when i press test button, getting erro, [email protected] : Failed to connect to gateway:smtp.gmail.com sending failed

As far as I'm aware, GMail isn't running a public SMTP server. Assuming you're running this on your home machine, does your ISP have a SMTP server you could use?
Justin

Mail smtp server port problem

I just changed isp provider and I am trying to use mail with my yahoo account. Everything seems to work except sending mail. I have talked with Yahoo and Adelphia and they can not figure it out. Adelphia suggested that my server port was blocked but I don't know how that could be because it was working with my last isp verizon. How do I unblock port 25 if that is the case or do you have any other suggestions?

Most, if not all ISPs block the use of SMTP servers that are outside of their network (or not provided by the ISP) on Port 25. Some ISPs allow the use of an authenticated SMTP server only that is outside of their network on Port 25 but some block its use regardless.
These restrictions are in place as part of an overall effort to prevent spam emanating from the ISP's domain.
You cannot unblock using Port 25 with an SMTP server that is outside of your ISPs network. If using an SMTP server that is outside of your ISP's network is blocked by your ISP on Port 25, only your ISP can do so.
Are you also accessing an email account and SMTP server in Mail that is provided by Adelphia and if so, are you able to send mail with your Adelphia email account?
If so, sounds like the person you talked to with Adelphia does not know what they are talking about.
Something to try.
Go to Mail > Preferences > Accounts and under the Account Information tab for your Yahoo account preferences at the SMTP server selection, select the Server Settings button below.
Enter 587 in place of 25 in the Server Port field and when finished, select OK to save the changed setting.
Test if this resolves the problem. If not and you are accessing an email account and SMTP server in Mail provided by Adelphia and you are able to send messages with this account, select/use Adelphia's SMTP server to send mail with your Yahoo email account which is invisible to all recipients.

Mail SMTP access problems since 10.5.2 update

Since the 10.5.2 update I get an intermittent problem when Mail cannot access my SMTP server (ISP is Be in the UK). I began by complaining to Be. They tell me the problem has only existed since the 10.5.2 update. Their reply to my complaint says: This problem is caused by the recent software update made by Mac and their official statement is as follows "Addresses an issue in which Mail might not send mail on some networks to some SMTP servers."
Anyone got any ideas about this?

Hi lynjon
Join the club am affraid! I too am with Be and have the same issue. However standard email goes fine it is email with attachments that seems to be the real problem. There are a number of posts on here regarding the issue. I thought be were just passing the buck but it would appear that they are not.
http://discussions.apple.com/thread.jspa?threadID=1223499&tstart=0
http://discussions.apple.com/thread.jspa?threadID=1452009&tstart=0
The general concensus seems to be try renaming the attachment you are sending. Hopefully it will be fixed shortly.
Regards
Fellow Being
Message was edited by: Bruce245

Mail SMTP port problems.

This is driving me nuts.
Send an email, it fails and Mail pops up a question on which SMTP server to use. I choose "Edit SMTP Server List".
Select "Advanced". My port is already using "Use Custom Port" set to 25. Yes, I know that is offered in the default, but it won't work. I select the default and close. Try to send the mail and it fails as before. I then set it back to custom port 25 and it works. ARRRGHH!!!!
I've deleted and reinstalled the SMTP server multiple times and I get a month or so of peace before this BS starts all over.
This all started when my ISP (Mountain Cable) got bought out by Shaw. That may be a coincidence or the problem.
Any ideas?
A solution to this will earn my eternal grattitude and reams of good kharma.

I wish it was just a matter of the right settings in the mail client. However, I was working with another NOC engineer and one of our IP admins for hours, testing every possible setting in Mac Mail, Entourage and Thunderbird. Using SSL, Password authentication, SPA off, port 537, it works on Outlook Express and Thunderbird for Windows. Using the exact same settings, no mail client works on the Mac. That's why we reached the point of creating a custom configuration file on a modem, packet sniffing at each point in the connection and monitoring the SMTP logs... to make sure there wasn't something on our network that was interfering with Mac's that would not affect Windows.
It's not just a matter of getting the mail client settings correct, otherwise the exact same settings that work for OE would work in Entourage, and the exact same settings that work for Thunderbird for Windows would work in Thunderbird for Mac.
Thunderbird for Mac was the most helpful in trying to track this down, because it said that the server did not accept the authentication request. However, the SMTP server shows that no attempt for authentication from a Mac even reached the server, and as far as we can tell, the attempt at password authentication on port 537 never even left the Mac and reached the router or modem, for any mail client used.

Java Mail,SMTP server not starting,help required urgently

Hi i have been working on java mail .Yesterday it was working ok but today suddenely i am getting this thing.its not starting the smtp server i guess,just exiting and get the command prompt ..dont know what to do.help required how to go about this error
am pasting the debug information.please check and let me know
the compilation ,smtp server and others are all valid
thanks
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.
C:\Documents and Settings\Pavan>cd C:\Program Files\Java\jdk1.5.0_07\bin
C:\Program Files\Java\jdk1.5.0_07\bin>javac jdbcExample3.java
C:\Program Files\Java\jdk1.5.0_07\bin>java jdbcExample3 smtpserver address
DEBUG: JavaMail version 1.4ea
DEBUG: java.io.FileNotFoundException: C:\Program Files\Java\jdk1.5.0_07\jre\lib\
javamail.providers (The system cannot find the file specified)
DEBUG: !anyLoaded
DEBUG: not loading resource: /META-INF/javamail.providers
DEBUG: successfully loaded resource: /META-INF/javamail.default.providers
DEBUG: Tables of loaded providers
DEBUG: Providers Listed By Class Name: {com.sun.mail.smtp.SMTPSSLTransport=javax
.mail.Provider[TRANSPORT,smtps,com.sun.mail.smtp.SMTPSSLTransport,Sun Microsyste
ms, Inc], com.sun.mail.smtp.SMTPTransport=javax.mail.Provider[TRANSPORT,smtp,com
.sun.mail.smtp.SMTPTransport,Sun Microsystems, Inc], com.sun.mail.imap.IMAPSSLSt
ore=javax.mail.Provider[STORE,imaps,com.sun.mail.imap.IMAPSSLStore,Sun Microsyst
ems, Inc], com.sun.mail.pop3.POP3SSLStore=javax.mail.Provider[STORE,pop3s,com.su
n.mail.pop3.POP3SSLStore,Sun Microsystems, Inc], com.sun.mail.imap.IMAPStore=jav
ax.mail.Provider[STORE,imap,com.sun.mail.imap.IMAPStore,Sun Microsystems, Inc],
com.sun.mail.pop3.POP3Store=javax.mail.Provider[STORE,pop3,com.sun.mail.pop3.POP
3Store,Sun Microsystems, Inc]}
DEBUG: Providers Listed By Protocol: {imaps=javax.mail.Provider[STORE,imaps,com.
sun.mail.imap.IMAPSSLStore,Sun Microsystems, Inc], imap=javax.mail.Provider[STOR
E,imap,com.sun.mail.imap.IMAPStore,Sun Microsystems, Inc], smtps=javax.mail.Prov
ider[TRANSPORT,smtps,com.sun.mail.smtp.SMTPSSLTransport,Sun Microsystems, Inc],
pop3=javax.mail.Provider[STORE,pop3,com.sun.mail.pop3.POP3Store,Sun Microsystems
, Inc], pop3s=javax.mail.Provider[STORE,pop3s,com.sun.mail.pop3.POP3SSLStore,Sun
Microsystems, Inc], smtp=javax.mail.Provider[TRANSPORT,smtp,com.sun.mail.smtp.S
MTPTransport,Sun Microsystems, Inc]}
DEBUG: successfully loaded resource: /META-INF/javamail.default.address.map
DEBUG: !anyLoaded
DEBUG: not loading resource: /META-INF/javamail.address.map
DEBUG: java.io.FileNotFoundException: C:\Program Files\Java\jdk1.5.0_07\jre\lib\
javamail.address.map (The system cannot find the file specified)
C:\Program Files\Java\jdk1.5.0_07\bin>

The debug output doesn't show an obvious problem. You're
going to have to actually debug your program. A debugger
might be helpful.

Mail - SMTP Server Offline

I am unable to send emails from my new MacBook on Mail using the SMTP server. I have a hotmail account and the server has apparently been offline for about a week. I am able to receive emails with no problems but Mail is unable to connect to the outgoing server. Also, I don't know if it has any impact, but I believe that Microsoft are trying to phase hotmail accounts to Outlook. Any advice?

alexanderfromgbr wrote:
Thanks, but I found that thread but it made no difference.
I was able to find ports 25 and 587, but not 465 - if that matters. The text on ports wasn't terribly clear to be honest.
465 is not a supported port.
Here are the correct settings, are you using them?
Incoming (POP3) Server
Server address: pop3.live.com
Port: 995
SSL Encryption: Yes
Outgoing (SMTP) Server
Server address: smtp.live.com
Port: 25 (or 587 if 25 is blocked)
Authentication: Yes
TLS or SSL Secure Encrypted Connection: Yes
User name: Your email address
Password: Your password
If you don’t want email to be deleted from your Outlook.com inbox after it’s downloaded to your email app, select the Leave a copy of messages on the server option.

Mail - SMTP Server Fails

I'm completely baffled about why I can't succeed at sending email. I just went over all the settings with the ISP, and they say they are correct. Guy sounded kinda green, though. So maybe I'm not completely baffled.
I'm getting some conflicting data from Mail. The default set-up was for SMTP on port 465. My ISP wants Port 25. I'm running the Connection Doctor, which tells me I'm getting through to the POP server, but not SMTP. Passwords are identical, and working with the POP server.
The ISP uses a very vanilla SMTP set-up:
smtp.fubar.com
Port 25 (Which I reset to Port 25)
myusername
no SSL
password
Heres a log of a connection session:
READ Jan 21 20:16:18.156 [kCFStreamSocketSecurityLevelNone] -- host:smtp.fubar.com -- port:25 -- socket:0x6fcff10 -- thread:0x6a4af10
220 outaamta02.mail.fubar.com ESMTP server ready Mon, 21 Jan 2008 20:16:18 -0600
WROTE Jan 21 20:16:20.362 [kCFStreamSocketSecurityLevelNone] -- host:smtp.fubar.com -- port:25 -- socket:0x6fcff10 -- thread:0x6a4af10
EHLO [192.168.1.100]
READ Jan 21 20:16:20.454 [kCFStreamSocketSecurityLevelNone] -- host:smtp.fubar.com -- port:25 -- socket:0x6fcff10 -- thread:0x6a4af10
250-outaamta02.mail.fubar.com
250-ETRN
250-PIPELINING
250-DSN
250-8BITMIME
250 SIZE 102400000
WROTE Jan 21 20:16:20.546 [kCFStreamSocketSecurityLevelNone] -- host:smtp.fubar.com -- port:25 -- socket:0x6fcff10 -- thread:0x6a4af10
QUIT
Any ideas anyone can share will be appreciated.
null
Message was edited by: Roger Diggle

Apparently, my ISP needs better help. It seems two things were going on ...
my return email address for the account I was setting up is not the same domain as the SMTP server. It appears that the connection was initially choking because of the mismatch. My usual email client, Mailsmith, doesn't introduce this problem, even with the same settings. Hmmmm ...
After I fixed that, it still didn't complete, however. But I got some good information from the Connection Doctor, finally. The SMTP server doesn't require authentication. My configuration was trying to authenticate, based on information from the ISP that both servers "use the same password". Ah well ...
Once authentication was turned off, it then started taking outgoing mail. Problem solved, I think.

Mail SMTP server not accepting password. Works on all other clients.

I am having issues with Mail and sending emails. Firstly I would like to say I have set this account up on Outlook 2011, Thunderbird and also Outlook PC and I can send and recieve with no problems.
On Mac mail I can recieve emails perfectly.
The account is set up with an SMTP Server. Our server requires authentication therefore I supply my username and password in there too. When I try to send an email mail says the server has rejected the password and asks for the correct password. The password I put in is correct, as it is the same password I have used on the other clients.
So there is something that Mail doesnt like when it comes this server and I cant work out what it is.
The only thing I thought of is that my password is all numbers. Could that make a difference?
Any ideas?

andrewrob,
I had the same problem and found that I had to unlock CAPTCHA here: http://www.google.com/ accounts/DisplayUnlockCaptcha.
This worked for me. If that doesn't work, you could try this:
1. Open Keychain Access (located inside the Utilities folder which is inside the Applications folder)
2. Highlight the login keychain in the white box to the left.
3. Click the lock above it to lock the login keychain.
4. Now unlock it.
5. Go back to Mail and enter your password again. You will probably have to do it once for incoming mail and once for outgoing mail.
I hope this helps!

MAC MAIL (smtp server - offline)

This is to address smtp server going offline:
troubleshooting steps:
Option 1.
- Mailbox - Take account Online
if that doesn't work...
Option 2.
- check smtp server
- Mail - Preferences - Accounts - Outgoing Mail Server (SMTP)
- remove current smtp server then add again
- take account offline then online
- quit and reopen Mac Mail
Option 3.
- delete and recreate account
Anyone experiencing the same problem? I have att.net. One email working with same smtp server. Other email setup, same att account with the same settings but smtp offline. Is this a Mac update issue? Time warner email accounts having the same problem.

Gerald Gifford wrote:
I have not been able to send via my Mac.com/Me.com account since about 5PM PDT today.
I can send and receive (at my Mac.com mailbox) using att.net and gmail.com. The same message sent from the Mac.com smpt server fails as it is never sent.
I have just been able to send mail again. It is 2222hrs., 23 May.
Jerry
Any one else having this problem?
Jerry

Can't send mail - outgoing server problem

I am using Mail. OS X.4.6. Yesterday I used Mail with no problem. Today when I 'sent' an email, a pop up told me I couldn't use the outgoing server (the server in the email account selected), and suggested two others (one of which is no longer an account). The outgoing server for the email account selected has not changed.

Mail keeps information about outgoing servers in a separate list, independently of any specific mail account. The account settings just associate one of the available outgoing servers with each account. Deleting an account doesn't remove the outgoing server from the list. Orphaned or dangling outgoing server entries (i.e. not associated with any account) sometimes cause sending problems, so you may want to fix that, even though it could very well have nothing to do with your problem -- actually, it could very well be that you don't have a problem, and this is just a transient error.
Go to Preferences > Accounts > Account Information > Outgoing Mail Server (SMTP), choose Edit Server List from the popup menu, and delete any servers that shouldn't be there. The Edit Server List sheet shows the account each outgoing server is associated with.
Alternatively, Mail comes with some scripts available under the Script menu when that menu is enabled. There is a Manage SMTP Servers there that finds any unused outgoing mail servers and gives you the option to delete them. Type "Script Menu" in Mail Help for more information on this feature.

Mail SMTP server problem

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