Mail still crashes after 10 seconds (following 10.5.1)
I am now in the 8th Day of this problem (no mail). I have tried everything suggested - including things that worked for others:
1. Checking hard discs and updating/repairing permissions.
2. Reloading 10.5.1 Update - both through Software Update and also as a direct download.
3. Today I tried totally reinstalling Leopard - and running the system without 10.5.1 - still no mail (it crashes whilst loading the inbox).
4. I then tried reloading 10.5.1 by both methods
THIS IS ALL BEGINNING TO FEEL LIKE WINDOWS --- HONEYMOON'S OVER !!!!!
Have swung over to mac after 10 years under Windows - came looking for stability :<
I am having same problem with mac mail since update to Leopard. I use IMAP and I have had to delete the account twice in the past 10 days due to being unable 'check for new mail' - I receive 'append' errors and watch my drafts folder increase its count of the number of mail messages it contains followed by immediate shurdoen of mail app.. (On viewing the content it is a repeated e-mail message - the last one I attempted to send).
Only way to keep going is to visit mail / preferences / remove the IMAP mailbox / then recreate the mailbox and I will be back to normal for a few days.
One thing I did notice this last time was that my connection was flakey during sending mail and thats when I began to get a few error messages.
(Fortunately I have web based access to mail account in order to keep my sanity).
Similar Messages
-
Appel Mail still Crashing after several measures
Mac Book Pro unibloc 2.8 Ghz 10.5.8 Mail 3.6; 4 IMAP accounts
During downlaoding messages Mail was regularly crashing. As drastical measure I
- replaced the whole mail folder from a TimeMachine backup
- replaced the whole prefs folder
- deleted the envelope index
Mail did then rebuild the index, fetched missing mails and seemed to work. After a restart Mail is again crashing. In the activity window one can see all the blue white pattern in the progress bar freezing after a while and after some seconds mail crahes.
What else can I do?Undo whatever you did with the icon, and unload/remove all the non-Mac plugins, enhancers, bundles or whatever.
AK -
Mail.app crashes after migrating
i migrated from MBP to new MBP retina with SSD . Since then Mail.app crashes after 10 seconds.
i tried:
clean cashes
repair permissions
empried Container in Lib
Prefs in Lib
nothing worked ,
deleted everydata related to mail and started with a naked mail....
didn´t work....
any possibillity to download mail.app again ? ?
Thanks
AlexProblem solved !
Restart while holding cmd R (Oh i miss the apple logo here)
After OSX utilities shows up in the top menue bar click terminal
type : resetpassword
hit return
select your system HD
Type your old password
click reset
click reset home folder permissions & ACLs
wait until your mac is finished
close all windows and restart -
Firefox crashes after few seconds
I have WIN 7 64bit , since last update i.e 33.0 version, i am facing a problem that firefox crashes after few seconds . I troubleshoot the same as mentioned on your site but it doesn't work ........
kindly help .......We're sorry to hear that Firefox is crashing. [[Troubleshoot Firefox issues using Safe Mode|Firefox Safe Mode]] is a troubleshooting mode that turns off some settings, disables most add-ons (extensions and themes).
If Firefox is open, you can restart in Firefox Safe Mode from the Help menu:
* Click the menu button [[Image:New Fx Menu]], click Help [[Image:Help-29]] and select ''Restart with Add-ons Disabled''.
If Firefox is not running, you can start Firefox in Safe Mode as follows:
* On Windows: Hold the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
When the Firefox Safe Mode window appears, select "Start in Safe Mode".<br>
[[Image:Safe Mode Fx 15 - Win]]
'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]] article to find the cause.
''To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
Can you also try disabling hardware acceleration to see if that fixes your problem? You might need to restart Firefox in order for this to take effect, so save all work first (e.g., mail you are composing, online documents you're editing, etc.).
Then perform these steps:
#Open Firefox ''Options'' window as follows:
#* Click the menu button [[Image:New Fx Menu]] and select ''Options''.
#In the Firefox Options (or Preferences) window, click the ''Advanced'' tab, then select ''General''.
#In the settings list, you should find the ''Use hardware acceleration when available'' checkbox. Uncheck this checkbox.
#Now, restart Firefox and see if the problems persist.
Additionally, please check for updates for your graphics driver by following the steps mentioned in the following Knowledge base articles:
* [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]]
* [[Upgrade your graphics drivers to use hardware acceleration and WebGL]]
If the above did not solve it, please follow the steps below to provide us crash IDs to help us learn more about your crash.
#Enter ''about:crashes'' in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
#Copy the '''5''' most recent Report IDs that start with '''bp-''' and then go back to your forum question and paste that into the "Post a Reply" box. (Please don't take a screenshot of your crashes, just copy and paste the ID's. The below image is just an example of what your Firefox screen should look like)
[[Image:aboutcrashesFx29|width=520]]
<br><br>
Thank you for your help!
If you don't have enough time to go to that page and collect the crash reports:
#Press the following shortcut to get a Run window: [Windows] + [R]. This should bring up a window that contains a text field.
#In that text field, enter %APPDATA% and press Enter. An explorer window should open.
#From that explorer window, double-click on the ''Mozilla'' folder, then double-click on ''Firefox'' and then on ''Crash reports''. Double-click on ''submitted''.
#Now, you should see a list of files that contain reports. Go to ''View'' > ''Arrange Icons by'' > ''Modified'' to get the most recent files at the top of the window.
#Open the most recent 5 files with a text editor and copy the IDs.
#Paste each ID with '''bp-''' into the reply window on the forums.
Thanks in advance!
You can find more information and troubleshooting steps in the [[Firefox crashes]] article or in the [[Firefox crashes - Troubleshoot, prevent and get help fixing crashes]] article. -
Mail.app crashes after Tiger upgrade
Hey! I have had trouble with mail.app crashing after I upgraded to Tiger v 10.4.6
I have tried reinstalling Tiger since and have all the updates to 10.4.9
The mail.app still crashes even after repairing disk permissions and disk...
Please, if anyone can decode this, help!
Thanks!
Lacey
Date/Time: 2007-06-04 17:31:46.356 -0500
OS Version: 10.4.9 (Build 8P135)
Report Version: 4
Command: Mail
Path: /Applications/Mail.app/Contents/MacOS/Mail
Parent: WindowServer [91]
Version: 2.1 (752)
Build Version: 22
Project Name: MailViewer
Source Version: 7520000
PID: 351
Thread: 1
Exception: EXCBADACCESS (0x0001)
Codes: KERNINVALIDADDRESS (0x0001) at 0xc6a3b3ac
Thread 0:
0 libSystem.B.dylib 0x9000b4c8 machmsgtrap + 8
1 libSystem.B.dylib 0x9000b41c mach_msg + 60
2 com.apple.CoreFoundation 0x907deba8 __CFRunLoopRun + 832
3 com.apple.CoreFoundation 0x907de4ac CFRunLoopRunSpecific + 268
4 com.apple.HIToolbox 0x93298b20 RunCurrentEventLoopInMode + 264
5 com.apple.HIToolbox 0x932981b4 ReceiveNextEventCommon + 380
6 com.apple.HIToolbox 0x93298020 BlockUntilNextEventMatchingListInMode + 96
7 com.apple.AppKit 0x9377dae4 _DPSNextEvent + 384
8 com.apple.AppKit 0x9377d7a8 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 116
9 com.apple.AppKit 0x93779cec -[NSApplication run] + 472
10 com.apple.AppKit 0x9386a87c NSApplicationMain + 452
11 com.apple.mail 0x000871d8 0x1000 + 549336
12 com.apple.mail 0x00087080 0x1000 + 548992
Thread 1 Crashed:
0 ...entSemanticMappingFramework 0x97612a08 LSMMapCounter::LSMMapCounter[unified](LSMReadFileDesc*, LSMWordTable*, long) + 1088
1 ...entSemanticMappingFramework 0x97617184 LSMTrainingMap::LSMTrainingMap[unified](__LSMMap*, __CFURL const*, long) + 200
2 ...entSemanticMappingFramework 0x976167fc LSMMapLoadWithOptions + 212
3 com.apple.MessageFramework 0x9a35f8ac JunkMailGlobalMap + 148
4 com.apple.MessageFramework 0x9a3b860c MFJunkMailLevelForString + 48
5 com.apple.MessageFramework 0x9a31614c -[MessageCriterion _evaluateJunkMailCriterion:] + 968
6 com.apple.MessageFramework 0x9a313c0c -[MessageCriterion doesMessageSatisfyCriterion:] + 368
7 com.apple.MessageFramework 0x9a313888 -[MessageRule doesMessageSatisfyCriteria:] + 160
8 com.apple.MessageFramework 0x9a3135a0 +[MessageRouter putRulesThatWantsToHandleMessage:intoArray:colorRulesOnly:] + 444
9 com.apple.MessageFramework 0x9a31335c +[MessageRouter colorForMessage:highlightTextUsingColor:] + 96
10 com.apple.MessageFramework 0x9a2fe36c -[MessageStore(MessageFrameworkOnly) updateMessages:updateColor:updateNumberOfAttachments:] + 592
11 com.apple.MessageFramework 0x9a2f20b4 -[LibraryStore openSynchronouslyUpdatingMetadata:] + 448
12 libobjc.A.dylib 0x90a461f4 objc_msgSendv + 180
13 com.apple.Foundation 0x92bdcc94 -[NSInvocation invoke] + 944
14 com.apple.MessageFramework 0x9a2e8800 -[MonitoredInvocation invoke] + 144
15 com.apple.MessageFramework 0x9a2f1e80 -[InvocationQueue _drainQueue] + 416
16 com.apple.Foundation 0x92be11a0 forkThreadForFunction + 108
17 libSystem.B.dylib 0x9002be88 pthreadbody + 96
Thread 2:
0 libSystem.B.dylib 0x90055468 semaphoretimedwait_signaltrap + 8
1 libSystem.B.dylib 0x900552c4 pthreadcondtimedwait + 676
2 com.apple.Foundation 0x92c605d4 FCONDITION_WAITTIMEOUT + 144
3 com.apple.Foundation 0x92c604f0 -[NSConditionLock lockWhenCondition:beforeDate:] + 128
4 com.apple.MessageFramework 0x9a2f1d90 -[InvocationQueue _drainQueue] + 176
5 com.apple.Foundation 0x92be11a0 forkThreadForFunction + 108
6 libSystem.B.dylib 0x9002be88 pthreadbody + 96
Thread 3:
0 libSystem.B.dylib 0x90055468 semaphoretimedwait_signaltrap + 8
1 libSystem.B.dylib 0x900552c4 pthreadcondtimedwait + 676
2 com.apple.Foundation 0x92c605d4 FCONDITION_WAITTIMEOUT + 144
3 com.apple.Foundation 0x92c604f0 -[NSConditionLock lockWhenCondition:beforeDate:] + 128
4 com.apple.MessageFramework 0x9a2f1d90 -[InvocationQueue _drainQueue] + 176
5 com.apple.Foundation 0x92be11a0 forkThreadForFunction + 108
6 libSystem.B.dylib 0x9002be88 pthreadbody + 96
Thread 4:
0 libSystem.B.dylib 0x9000b4c8 machmsgtrap + 8
1 libSystem.B.dylib 0x9000b41c mach_msg + 60
2 com.apple.CoreFoundation 0x907deba8 __CFRunLoopRun + 832
3 com.apple.CoreFoundation 0x907de4ac CFRunLoopRunSpecific + 268
4 com.apple.Foundation 0x92c086a8 +[NSURLConnection(NSURLConnectionInternal) _resourceLoadLoop:] + 264
5 com.apple.Foundation 0x92be11a0 forkThreadForFunction + 108
6 libSystem.B.dylib 0x9002be88 pthreadbody + 96
Thread 5:
0 libSystem.B.dylib 0x9000b4c8 machmsgtrap + 8
1 libSystem.B.dylib 0x9000b41c mach_msg + 60
2 com.apple.CoreFoundation 0x907deba8 __CFRunLoopRun + 832
3 com.apple.CoreFoundation 0x907de4ac CFRunLoopRunSpecific + 268
4 com.apple.Foundation 0x92c097e8 +[NSURLCache _diskCacheSyncLoop:] + 152
5 com.apple.Foundation 0x92be11a0 forkThreadForFunction + 108
6 libSystem.B.dylib 0x9002be88 pthreadbody + 96
Thread 6:
0 libSystem.B.dylib 0x9000b4c8 machmsgtrap + 8
1 libSystem.B.dylib 0x9000b41c mach_msg + 60
2 com.apple.CoreFoundation 0x907deba8 __CFRunLoopRun + 832
3 com.apple.CoreFoundation 0x907de4ac CFRunLoopRunSpecific + 268
4 com.apple.Foundation 0x92bf0170 -[NSRunLoop runMode:beforeDate:] + 172
5 com.apple.Foundation 0x92bf00a8 -[NSRunLoop run] + 76
6 com.apple.WebKit 0x95726e30 +[WebFileDatabase _syncLoop:] + 176
7 com.apple.Foundation 0x92be11a0 forkThreadForFunction + 108
8 libSystem.B.dylib 0x9002be88 pthreadbody + 96
Thread 1 crashed with PPC Thread State 64:
srr0: 0x0000000097612a08 srr1: 0x000000000200d030 vrsave: 0x0000000000000000
cr: 0x24444224 xer: 0x0000000020000004 lr: 0x0000000097612990 ctr: 0x0000000090001748
r0: 0x00000000705bb0c0 r1: 0x00000000f0100e40 r2: 0x0000000005346000 r3: 0x00000000046a0520
r4: 0x00000000f0100eb0 r5: 0x00000000f0100ea0 r6: 0x0000000000000001 r7: 0x0000000000000000
r8: 0x0000000000000000 r9: 0x00000000f0100ea0 r10: 0x0000000000001000 r11: 0x00000000a0006208
r12: 0x0000000090001748 r13: 0x0000000000000001 r14: 0x000000000464b390 r15: 0x000000000461ab70
r16: 0x0000000000000000 r17: 0x0000000000000000 r18: 0x00000000aa2d33e4 r19: 0x00000000f0100ec4
r20: 0x0000000004664694 r21: 0x00000000046a0520 r22: 0x00000000f0100f60 r23: 0x0000000000000000
r24: 0x00000000f0100e80 r25: 0x0000000004664690 r26: 0x00000000705bd4eb r27: 0x0000000000000000
r28: 0x00000000046646bc r29: 0x00000000c16f53ac r30: 0x00000000f0100e40 r31: 0x00000000976170c4
Binary Images Description:
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0x918ce000 - 0x918effff com.apple.LangAnalysis 1.6.1 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x91903000 - 0x91928fff com.apple.FindByContent 1.5 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ FindByContent.framework/Versions/A/FindByContent
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0x91999000 - 0x919adfff com.apple.speech.synthesis.framework 3.3 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x919bb000 - 0x91a01fff com.apple.ImageIO.framework 1.5.4 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
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0x9327a000 - 0x93287fff com.apple.CommonPanels 1.2.2 (73) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x93290000 - 0x9359efff com.apple.HIToolbox 1.4.9 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x936ee000 - 0x936fafff com.apple.opengl 1.4.7 /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x936ff000 - 0x9371ffff com.apple.DirectoryService.Framework 3.3 /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x93773000 - 0x93773fff com.apple.Cocoa 6.4 (???) /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x93775000 - 0x93da8fff com.apple.AppKit 6.4.7 (824.41) /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x94135000 - 0x941a7fff com.apple.CoreData 91 (92.1) /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x941e0000 - 0x942a4fff com.apple.audio.toolbox.AudioToolbox 1.4.5 /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x942f6000 - 0x942f6fff com.apple.audio.units.AudioUnit 1.4 /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x942f8000 - 0x944b8fff com.apple.QuartzCore 1.4.12 /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x94502000 - 0x9453ffff libsqlite3.0.dylib /usr/lib/libsqlite3.0.dylib
0x94547000 - 0x94597fff libGLImage.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x945a0000 - 0x945b4fff com.apple.CoreVideo 1.4 /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x945f9000 - 0x9463efff com.apple.bom 8.5 (86.3) /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x946c5000 - 0x946e1fff com.apple.securityfoundation 2.2 (27710) /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x946f5000 - 0x94739fff com.apple.securityinterface 2.2 (27692) /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x9475d000 - 0x9476cfff libCGATS.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
0x94774000 - 0x94781fff libCSync.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x947c7000 - 0x947e0fff libRIP.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x94d8e000 - 0x94ebefff com.apple.AddressBook.framework 4.0.4 (485.1) /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
0x94f50000 - 0x94f5ffff com.apple.DSObjCWrappers.Framework 1.1 /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWra ppers
0x94f67000 - 0x94f94fff com.apple.LDAPFramework 1.4.1 (69.0.1) /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x94f9b000 - 0x94fabfff libsasl2.2.dylib /usr/lib/libsasl2.2.dylib
0x94faf000 - 0x94fdefff libssl.0.9.7.dylib /usr/lib/libssl.0.9.7.dylib
0x94fee000 - 0x9500bfff libresolv.9.dylib /usr/lib/libresolv.9.dylib
0x95724000 - 0x957b2fff com.apple.WebKit 419 /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x9580e000 - 0x958a4fff com.apple.JavaScriptCore 418.3 /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/JavaScriptCor e.framework/Versions/A/JavaScriptCore
0x958e1000 - 0x95bedfff com.apple.WebCore 418.21 /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
0x95d76000 - 0x95d9ffff libxslt.1.dylib /usr/lib/libxslt.1.dylib
0x95da7000 - 0x95e23fff com.apple.syncservices 2.5 (194) /System/Library/Frameworks/SyncServices.framework/Versions/A/SyncServices
0x95fcb000 - 0x95ffdfff com.apple.PDFKit 1.0.3 /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit
0x96f7e000 - 0x96f9dfff com.apple.vecLib 3.2.2 (vecLib 3.2.2) /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x9760e000 - 0x97633fff com.apple.speech.LatentSemanticMappingFramework 2.2 /System/Library/PrivateFrameworks/LatentSemanticMapping.framework/Versions/A/La tentSemanticMapping
0x980b7000 - 0x980c5fff com.apple.DMNotification 1.0.4 (37) /System/Library/PrivateFrameworks/DMNotification.framework/Versions/A/DMNotific ation
0x982d6000 - 0x983a7fff com.apple.QuartzComposer 1.2.4 (32.22) /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer
0x98424000 - 0x98424fff com.apple.quartzframework 1.0 /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x9859d000 - 0x985b5fff com.apple.slideshow 1.0.4 (1.0) /System/Library/PrivateFrameworks/Slideshow.framework/Versions/A/Slideshow
0x98972000 - 0x989b5fff com.apple.ISSupport 1.1.2 (16) /System/Library/PrivateFrameworks/ISSupport.framework/Versions/A/ISSupport
0x989db000 - 0x98a02fff com.apple.DotMacSyncManager 1.0.4 (155) /System/Library/PrivateFrameworks/DotMacSyncManager.framework/Versions/A/DotMac SyncManager
0x98b2c000 - 0x98b6ffff com.apple.PAPICommon 2.5 (131) /System/Library/PrivateFrameworks/DotMacLegacy.framework/Versions/A/DotMacLegac y
0x9a2c2000 - 0x9a2cdfff com.apple.IMFramework 3.1.4 (429) /System/Library/Frameworks/InstantMessage.framework/Versions/A/InstantMessage
0x9a2d8000 - 0x9a431fff com.apple.MessageFramework 2.1 (752.2) /System/Library/Frameworks/Message.framework/Versions/B/Message
Model: PowerBook6,5, BootROM 4.8.7f1, 1 processors, PowerPC G4 (1.1), 1.33 GHz, 512 MB
Graphics: ATI Mobility Radeon 9200, ATY,RV280M9+, AGP, 32 MB
Memory Module: DIMM0/BUILT-IN, 256 MB, built-in, built-in
Memory Module: DIMM1/J7, 256 MB, DDR SDRAM, PC2700U-25330
AirPort: AirPort Extreme, 405.1 (3.90.34.0.p18)
Modem: Jump, V.92, Version 1.0
Network Service: AirPort, AirPort, en1
Parallel ATA Device: MATSHITADVD-R UJ-825
Parallel ATA Device: FUJITSU MHT2080AT, 74.53 GB
iBook G4 Mac OS X (10.4.9)Hi laceydanielle.
It seems that the junk filter database has become corrupt. Try this:
1. Either shut down the Internet connection before opening Mail or take Mail offline immediately after opening it.
2. Reset the junk filter database (Preferences > Junk Mail > Reset).
3. Go online again. The problem should be fixed now. -
Cannot launch LR. Photoshop crashes after few seconds. How can i fix this? Thx for help
Cannot launch LR. Photoshop crashes after few seconds. How can i fix this? Thx for help
Hi members & mvp's
I face same problem, after creating Adobe ID and after installing Creative Cloud app, the installed Ps and Lr can't be launched... Lr at all, no action, but Ps works for a few seconds. I could achieve "system info" from help menu as follows:
Adobe Photoshop Version: 2014.0.0 20140508.r.58 2014/05/08:23:59:59 x64
Operating System: Windows 7 64-bit
Version: 6.1 Service Pack 1
System architecture: Intel CPU Family:6, Model:10, Stepping:9 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading
Physical processor count: 2
Logical processor count: 4
Processor speed: 1895 MHz
Built-in memory: 3990 MB
Free memory: 1477 MB
Memory available to Photoshop: 3303 MB
Memory used by Photoshop: 70 %
I guess my PC is powered enough, but I'm afraid other trial versions and registry rubbish are locking CC server communication. Do you know some tool to clean up previous installation of Adobe products?
Thanks in advance!
Jose -
Re-installed Mail still crashes on launch
I am have re-installed Mail from my Leopard disk onto an Intel iMac of Tiger vintage. Having acquired an iPhone I want to switch from Entourage to Mail to sync effectively. I created mboxes and transferred all my unarchived mail from Entourage. Mail locked up on emails with attachments and I was unable to do anything even after re-starting. I have therefore binned Mail in frustration and re-installed but this is 3.0 from 10.5.0. I still have all my email folders [attachments and all] and accounts but Mail still crashes on launch. How do I resolve this, please? Any ideas? Also, how do I update Mail 3.0 to 10.5.7? I have downloaded the 10.5.7 Combo Update but can't see how to update just Mail and not everything else. It seems to be all or nothing. I note other questions refer to the combo Update but not how once you have downloaded. Any advice on this, please?
Hello and welcome to the Discussions.
The Combo can be installed over the existing OSX (here I am assuming you already have 10.5.7 installed) and it will then bring the version of Mail forward to match everything else. If there were any flaws in other parts of the OSX it would fix those, but otherwise would not change anything else.
However, did you ever run Mail while using Tiger on this Mac? If so, it would be best to remove some things, but what will be determined by your answers.
Ernie -
Photoshop CS6 crash after few seconds after upgrading to 13.0.4.28
Hello,
I've updated my photoshop CS6 to the latest version (13.0.4.28). Now, i can't use anymore photoshop. It crashes after 10 seconds. Maybe, if i'm lucky i can use it for a minute.
Could you please help me ?
Thanks a lot
François
here is my crash report :
Process: Adobe Photoshop CS6 [569]
Path: /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/MacOS/Adobe Photoshop CS6
Identifier: com.adobe.Photoshop
Version: 13.0.4 (13.0.4.28)
Code Type: X86-64 (Native)
Parent Process: launchd [124]
Date/Time: 2013-01-25 12:37:35.125 +0100
OS Version: Mac OS X 10.7.5 (11G63)
Report Version: 9
Interval Since Last Report: -13953 sec
Crashes Since Last Report: 22
Per-App Interval Since Last Report: 72 sec
Per-App Crashes Since Last Report: 11
Anonymous UUID: E40EA1CE-899B-4F5B-BD3F-63907B527714
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: 0x000000000000000d, 0x0000000000000000
VM Regions Near 0:
-->
__TEXT 0000000100000000-0000000103669000 [ 54.4M] r-x/rwx SM=COW /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/MacOS/Adobe Photoshop CS6
Application Specific Information:
objc[569]: garbage collection is OFF
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 MMXCore 0x000000011076225c 0x110718000 + 303708
1 com.adobe.Photoshop 0x0000000100998015 0x100000000 + 10059797
2 com.adobe.Photoshop 0x00000001009992b5 0x100000000 + 10064565
3 com.adobe.Photoshop 0x0000000100c0f3a4 0x100000000 + 12645284
4 com.adobe.Photoshop 0x0000000100c0ebe0 0x100000000 + 12643296
5 com.adobe.Photoshop 0x0000000100c0f705 0x100000000 + 12646149
6 com.adobe.Photoshop 0x0000000100beed82 0x100000000 + 12512642
7 com.adobe.Photoshop 0x0000000100c0d6cc 0x100000000 + 12637900
8 com.adobe.Photoshop 0x00000001000985e1 0x100000000 + 624097
9 com.adobe.Photoshop 0x000000010008648b 0x100000000 + 550027
10 com.adobe.Photoshop 0x0000000100086530 0x100000000 + 550192
11 com.adobe.Photoshop 0x00000001016ffaf8 0x100000000 + 24115960
12 com.apple.Foundation 0x00007fff8eb41f40 __NSFireTimer + 102
13 com.apple.CoreFoundation 0x00007fff8e8b6934 __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 20
14 com.apple.CoreFoundation 0x00007fff8e8b6486 __CFRunLoopDoTimer + 534
15 com.apple.CoreFoundation 0x00007fff8e896e11 __CFRunLoopRun + 1617
16 com.apple.CoreFoundation 0x00007fff8e896486 CFRunLoopRunSpecific + 230
17 com.apple.HIToolbox 0x00007fff92b0d2bf RunCurrentEventLoopInMode + 277
18 com.apple.HIToolbox 0x00007fff92b1456d ReceiveNextEventCommon + 355
19 com.apple.HIToolbox 0x00007fff92b143fa BlockUntilNextEventMatchingListInMode + 62
20 com.apple.AppKit 0x00007fff91388779 _DPSNextEvent + 659
21 com.apple.AppKit 0x00007fff9138807d -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 135
22 com.apple.AppKit 0x00007fff913849b9 -[NSApplication run] + 470
23 com.adobe.Photoshop 0x00000001016ff9e2 0x100000000 + 24115682
24 com.adobe.Photoshop 0x0000000101700cac 0x100000000 + 24120492
25 com.adobe.Photoshop 0x0000000100087f8d 0x100000000 + 556941
26 com.adobe.Photoshop 0x00000001002c9f4c 0x100000000 + 2924364
27 com.adobe.Photoshop 0x00000001002ca029 0x100000000 + 2924585
28 com.adobe.Photoshop 0x00000001000027f4 0x100000000 + 10228
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff9855f7e6 kevent + 10
1 libdispatch.dylib 0x00007fff936bb786 _dispatch_mgr_invoke + 923
2 libdispatch.dylib 0x00007fff936ba316 _dispatch_mgr_thread + 54
Thread 2:
0 libsystem_kernel.dylib 0x00007fff9855f192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8d80c594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff8d80db85 start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff9855f192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8d80c594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff8d80db85 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff9855ebca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8d80e274 _pthread_cond_wait + 840
2 MultiProcessor Support 0x000000011094619b 0x110900000 + 287131
3 MultiProcessor Support 0x000000011094605c 0x110900000 + 286812
4 MultiProcessor Support 0x0000000110966f24 0x110900000 + 421668
5 libsystem_c.dylib 0x00007fff8d80a8bf _pthread_start + 335
6 libsystem_c.dylib 0x00007fff8d80db75 thread_start + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff9855ebca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8d80e274 _pthread_cond_wait + 840
2 MultiProcessor Support 0x000000011094619b 0x110900000 + 287131
3 MultiProcessor Support 0x000000011094605c 0x110900000 + 286812
4 MultiProcessor Support 0x0000000110966f24 0x110900000 + 421668
5 libsystem_c.dylib 0x00007fff8d80a8bf _pthread_start + 335
6 libsystem_c.dylib 0x00007fff8d80db75 thread_start + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff9855ebca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8d80e274 _pthread_cond_wait + 840
2 MultiProcessor Support 0x000000011094619b 0x110900000 + 287131
3 MultiProcessor Support 0x000000011094605c 0x110900000 + 286812
4 MultiProcessor Support 0x0000000110966f24 0x110900000 + 421668
5 libsystem_c.dylib 0x00007fff8d80a8bf _pthread_start + 335
6 libsystem_c.dylib 0x00007fff8d80db75 thread_start + 13
Thread 7:
0 libsystem_kernel.dylib 0x00007fff9855ebca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8d80e274 _pthread_cond_wait + 840
2 MultiProcessor Support 0x000000011094619b 0x110900000 + 287131
3 MultiProcessor Support 0x000000011094605c 0x110900000 + 286812
4 MultiProcessor Support 0x0000000110966f24 0x110900000 + 421668
5 libsystem_c.dylib 0x00007fff8d80a8bf _pthread_start + 335
6 libsystem_c.dylib 0x00007fff8d80db75 thread_start + 13
Thread 8:
0 libsystem_kernel.dylib 0x00007fff9855ebca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8d80e274 _pthread_cond_wait + 840
2 MultiProcessor Support 0x000000011094619b 0x110900000 + 287131
3 MultiProcessor Support 0x000000011094605c 0x110900000 + 286812
4 MultiProcessor Support 0x0000000110966f24 0x110900000 + 421668
5 libsystem_c.dylib 0x00007fff8d80a8bf _pthread_start + 335
6 libsystem_c.dylib 0x00007fff8d80db75 thread_start + 13
Thread 9:
0 libsystem_kernel.dylib 0x00007fff9855ebca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8d80e274 _pthread_cond_wait + 840
2 MultiProcessor Support 0x000000011094619b 0x110900000 + 287131
3 MultiProcessor Support 0x000000011094605c 0x110900000 + 286812
4 MultiProcessor Support 0x0000000110966f24 0x110900000 + 421668
5 libsystem_c.dylib 0x00007fff8d80a8bf _pthread_start + 335
6 libsystem_c.dylib 0x00007fff8d80db75 thread_start + 13
Thread 10:
0 libsystem_kernel.dylib 0x00007fff9855ebca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8d80e274 _pthread_cond_wait + 840
2 MultiProcessor Support 0x000000011094619b 0x110900000 + 287131
3 MultiProcessor Support 0x000000011094605c 0x110900000 + 286812
4 MultiProcessor Support 0x0000000110966f24 0x110900000 + 421668
5 libsystem_c.dylib 0x00007fff8d80a8bf _pthread_start + 335
6 libsystem_c.dylib 0x00007fff8d80db75 thread_start + 13
Thread 11:
0 libsystem_kernel.dylib 0x00007fff9855f192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8d80c594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff8d80db85 start_wqthread + 13
Thread 12:
0 libsystem_kernel.dylib 0x00007fff9855ebca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8d80e274 _pthread_cond_wait + 840
2 com.apple.CoreServices.CarbonCore 0x00007fff8d550a5e TSWaitOnCondition + 106
3 com.apple.CoreServices.CarbonCore 0x00007fff8d4e2ea6 TSWaitOnConditionTimedRelative + 127
4 com.apple.CoreServices.CarbonCore 0x00007fff8d527e81 MPWaitOnQueue + 181
5 com.adobe.ACE 0x00000001053dd2c9 0x1053a4000 + 234185
6 com.adobe.ACE 0x00000001053dc5da 0x1053a4000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff8d528ce6 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff8d80a8bf _pthread_start + 335
9 libsystem_c.dylib 0x00007fff8d80db75 thread_start + 13
Thread 13:
0 libsystem_kernel.dylib 0x00007fff9855ebca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8d80e274 _pthread_cond_wait + 840
2 com.apple.CoreServices.CarbonCore 0x00007fff8d550a5e TSWaitOnCondition + 106
3 com.apple.CoreServices.CarbonCore 0x00007fff8d4e2ea6 TSWaitOnConditionTimedRelative + 127
4 com.apple.CoreServices.CarbonCore 0x00007fff8d527e81 MPWaitOnQueue + 181
5 com.adobe.ACE 0x00000001053dd2c9 0x1053a4000 + 234185
6 com.adobe.ACE 0x00000001053dc5da 0x1053a4000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff8d528ce6 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff8d80a8bf _pthread_start + 335
9 libsystem_c.dylib 0x00007fff8d80db75 thread_start + 13
Thread 14:
0 libsystem_kernel.dylib 0x00007fff9855ebca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8d80e274 _pthread_cond_wait + 840
2 com.apple.CoreServices.CarbonCore 0x00007fff8d550a5e TSWaitOnCondition + 106
3 com.apple.CoreServices.CarbonCore 0x00007fff8d4e2ea6 TSWaitOnConditionTimedRelative + 127
4 com.apple.CoreServices.CarbonCore 0x00007fff8d527e81 MPWaitOnQueue + 181
5 com.adobe.ACE 0x00000001053dd2c9 0x1053a4000 + 234185
6 com.adobe.ACE 0x00000001053dc5da 0x1053a4000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff8d528ce6 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff8d80a8bf _pthread_start + 335
9 libsystem_c.dylib 0x00007fff8d80db75 thread_start + 13
Thread 15:
0 libsystem_kernel.dylib 0x00007fff9855ebca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8d80e274 _pthread_cond_wait + 840
2 com.apple.CoreServices.CarbonCore 0x00007fff8d550a5e TSWaitOnCondition + 106
3 com.apple.CoreServices.CarbonCore 0x00007fff8d4e2ea6 TSWaitOnConditionTimedRelative + 127
4 com.apple.CoreServices.CarbonCore 0x00007fff8d527e81 MPWaitOnQueue + 181
5 com.adobe.ACE 0x00000001053dd2c9 0x1053a4000 + 234185
6 com.adobe.ACE 0x00000001053dc5da 0x1053a4000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff8d528ce6 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff8d80a8bf _pthread_start + 335
9 libsystem_c.dylib 0x00007fff8d80db75 thread_start + 13
Thread 16:
0 libsystem_kernel.dylib 0x00007fff9855ebca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8d80e274 _pthread_cond_wait + 840
2 com.apple.CoreServices.CarbonCore 0x00007fff8d550a5e TSWaitOnCondition + 106
3 com.apple.CoreServices.CarbonCore 0x00007fff8d4e2ea6 TSWaitOnConditionTimedRelative + 127
4 com.apple.CoreServices.CarbonCore 0x00007fff8d527e81 MPWaitOnQueue + 181
5 com.adobe.ACE 0x00000001053dd2c9 0x1053a4000 + 234185
6 com.adobe.ACE 0x00000001053dc5da 0x1053a4000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff8d528ce6 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff8d80a8bf _pthread_start + 335
9 libsystem_c.dylib 0x00007fff8d80db75 thread_start + 13
Thread 17:
0 libsystem_kernel.dylib 0x00007fff9855ebca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8d80e274 _pthread_cond_wait + 840
2 com.apple.CoreServices.CarbonCore 0x00007fff8d550a5e TSWaitOnCondition + 106
3 com.apple.CoreServices.CarbonCore 0x00007fff8d4e2ea6 TSWaitOnConditionTimedRelative + 127
4 com.apple.CoreServices.CarbonCore 0x00007fff8d527e81 MPWaitOnQueue + 181
5 com.adobe.ACE 0x00000001053dd2c9 0x1053a4000 + 234185
6 com.adobe.ACE 0x00000001053dc5da 0x1053a4000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff8d528ce6 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff8d80a8bf _pthread_start + 335
9 libsystem_c.dylib 0x00007fff8d80db75 thread_start + 13
Thread 18:
0 libsystem_kernel.dylib 0x00007fff9855ebca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8d80e274 _pthread_cond_wait + 840
2 com.apple.CoreServices.CarbonCore 0x00007fff8d550a5e TSWaitOnCondition + 106
3 com.apple.CoreServices.CarbonCore 0x00007fff8d4e2ea6 TSWaitOnConditionTimedRelative + 127
4 com.apple.CoreServices.CarbonCore 0x00007fff8d527e81 MPWaitOnQueue + 181
5 com.adobe.ACE 0x00000001053dd2c9 0x1053a4000 + 234185
6 com.adobe.ACE 0x00000001053dc5da 0x1053a4000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff8d528ce6 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff8d80a8bf _pthread_start + 335
9 libsystem_c.dylib 0x00007fff8d80db75 thread_start + 13
Thread 19:
0 libsystem_kernel.dylib 0x00007fff9855ee42 __semwait_signal + 10
1 libsystem_c.dylib 0x00007fff8d7c0dea nanosleep + 164
2 com.adobe.PSAutomate 0x000000010f0436eb 0x10ef00000 + 1324779
3 com.adobe.PSAutomate 0x000000010f029539 0x10ef00000 + 1217849
4 com.adobe.PSAutomate 0x000000010f043a56 0x10ef00000 + 1325654
5 libsystem_c.dylib 0x00007fff8d80a8bf _pthread_start + 335
6 libsystem_c.dylib 0x00007fff8d80db75 thread_start + 13
Thread 20:
0 libsystem_kernel.dylib 0x00007fff9855ebca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8d80e274 _pthread_cond_wait + 840
2 com.adobe.ape.engine 0x0000000262ce1c0d APXGetHostAPI + 2516093
3 com.adobe.ape.engine 0x0000000262a8fec1 APXGetHostAPI + 83761
4 com.adobe.ape.engine 0x0000000262ce1cd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x0000000262ce1d4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x0000000262ce1e79 APXGetHostAPI + 2516713
7 libsystem_c.dylib 0x00007fff8d80a8bf _pthread_start + 335
8 libsystem_c.dylib 0x00007fff8d80db75 thread_start + 13
Thread 21:
0 libsystem_kernel.dylib 0x00007fff9855ebca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8d80e274 _pthread_cond_wait + 840
2 com.adobe.ape.engine 0x0000000262ce1c0d APXGetHostAPI + 2516093
3 com.adobe.ape.engine 0x0000000262a8fec1 APXGetHostAPI + 83761
4 com.adobe.ape.engine 0x0000000262ce1cd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x0000000262ce1d4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x0000000262ce1e79 APXGetHostAPI + 2516713
7 libsystem_c.dylib 0x00007fff8d80a8bf _pthread_start + 335
8 libsystem_c.dylib 0x00007fff8d80db75 thread_start + 13
Thread 22:
0 libsystem_kernel.dylib 0x00007fff9855ebca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8d80e274 _pthread_cond_wait + 840
2 com.adobe.ape.engine 0x0000000262ce1c0d APXGetHostAPI + 2516093
3 com.adobe.ape.engine 0x0000000262a8fec1 APXGetHostAPI + 83761
4 com.adobe.ape.engine 0x0000000262ce1cd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x0000000262ce1d4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x0000000262ce1e79 APXGetHostAPI + 2516713
7 libsystem_c.dylib 0x00007fff8d80a8bf _pthread_start + 335
8 libsystem_c.dylib 0x00007fff8d80db75 thread_start + 13
Thread 23:
0 libsystem_kernel.dylib 0x00007fff9855ebca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8d80e274 _pthread_cond_wait + 840
2 com.adobe.ape.engine 0x0000000262ce1c0d APXGetHostAPI + 2516093
3 com.adobe.ape.engine 0x0000000262a8fec1 APXGetHostAPI + 83761
4 com.adobe.ape.engine 0x0000000262ce1cd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x0000000262ce1d4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x0000000262ce1e79 APXGetHostAPI + 2516713
7 libsystem_c.dylib 0x00007fff8d80a8bf _pthread_start + 335
8 libsystem_c.dylib 0x00007fff8d80db75 thread_start + 13
Thread 24:
0 libsystem_kernel.dylib 0x00007fff9855d67a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff9855cd71 mach_msg + 73
2 com.apple.CoreFoundation 0x00007fff8e88e50c __CFRunLoopServiceMachPort + 188
3 com.apple.CoreFoundation 0x00007fff8e896c74 __CFRunLoopRun + 1204
4 com.apple.CoreFoundation 0x00007fff8e896486 CFRunLoopRunSpecific + 230
5 com.apple.CoreMediaIO 0x00007fff9769afe9 CMIO::DAL::RunLoop::OwnThread(void*) + 159
6 com.apple.CoreMediaIO 0x00007fff9769115a CAPThread::Entry(CAPThread*) + 98
7 libsystem_c.dylib 0x00007fff8d80a8bf _pthread_start + 335
8 libsystem_c.dylib 0x00007fff8d80db75 thread_start + 13
Thread 25:
0 libsystem_kernel.dylib 0x00007fff9855ebca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8d80e2a6 _pthread_cond_wait + 890
2 com.adobe.ape.engine 0x0000000262ce1bd0 APXGetHostAPI + 2516032
3 com.adobe.ape.engine 0x0000000262cf9ddb APXGetHostAPI + 2614859
4 com.adobe.ape.engine 0x0000000262ce1cd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x0000000262ce1d4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x0000000262ce1e79 APXGetHostAPI + 2516713
7 libsystem_c.dylib 0x00007fff8d80a8bf _pthread_start + 335
8 libsystem_c.dylib 0x00007fff8d80db75 thread_start + 13
Thread 26:
0 libsystem_kernel.dylib 0x00007fff9855ebca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8d80e2a6 _pthread_cond_wait + 890
2 com.adobe.ape.engine 0x0000000262ce1bd0 APXGetHostAPI + 2516032
3 com.adobe.ape.engine 0x0000000262e742c3 APXGetHostAPI + 4164403
4 com.adobe.ape.engine 0x0000000262ce1cd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x0000000262ce1d4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x0000000262ce1e79 APXGetHostAPI + 2516713
7 libsystem_c.dylib 0x00007fff8d80a8bf _pthread_start + 335
8 libsystem_c.dylib 0x00007fff8d80db75 thread_start + 13
Thread 27:
0 libsystem_kernel.dylib 0x00007fff9855ed7a __recvfrom + 10
1 ServiceManager-Launcher.dylib 0x00000001c0ab05ec Invoke + 45721
2 ServiceManager-Launcher.dylib 0x00000001c0aaf813 Invoke + 42176
3 ServiceManager-Launcher.dylib 0x00000001c0aaebe0 Invoke + 39053
4 ServiceManager-Launcher.dylib 0x00000001c0aaec66 Invoke + 39187
5 ServiceManager-Launcher.dylib 0x00000001c0aaa30f Invoke + 20412
6 ServiceManager-Launcher.dylib 0x00000001c0aaa616 Invoke + 21187
7 ServiceManager-Launcher.dylib 0x00000001c0aaacd7 Invoke + 22916
8 ServiceManager-Launcher.dylib 0x00000001c0aaaf41 Invoke + 23534
9 ServiceManager-Launcher.dylib 0x00000001c0aad61d Invoke + 33482
10 ServiceManager-Launcher.dylib 0x00000001c0aad775 Invoke + 33826
11 ServiceManager-Launcher.dylib 0x00000001c0aadfb2 Invoke + 35935
12 ServiceManager-Launcher.dylib 0x00000001c0aae0ad Invoke + 36186
13 ServiceManager-Launcher.dylib 0x00000001c0aa0d6b Login + 480
14 ServiceManager-Launcher.dylib 0x00000001c0aa47ad Login + 15394
15 ServiceManager-Launcher.dylib 0x00000001c0aae412 Invoke + 37055
16 ServiceManager-Launcher.dylib 0x00000001c0ab0253 Invoke + 44800
17 libsystem_c.dylib 0x00007fff8d80a8bf _pthread_start + 335
18 libsystem_c.dylib 0x00007fff8d80db75 thread_start + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000687fff000 rbx: 0x00000001c111e470 rcx: 0x0000000687ffd820 rdx: 0x0000000287ffe820
rdi: 0x0000000687fff000 rsi: 0x0000000288000000 rbp: 0x00007fff5fbfde70 rsp: 0x00007fff5fbfde38
r8: 0xffffffffffffe820 r9: 0x0000000000000021 r10: 0x0000000000000000 r11: 0x0000000110773480
r12: 0x0000000000000000 r13: 0x0000000114a1f700 r14: 0x00000001c11967f8 r15: 0x00007fff5fbfded0
rip: 0x000000011076225c rfl: 0x0000000000010203 cr2: 0x0000000110767580
Logical CPU: 0
Binary Images:
0x100000000 - 0x103668ff7 +com.adobe.Photoshop (13.0.4 - 13.0.4.28) <AFDB2543-7E55-306F-9774-B003D36B119F> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/MacOS/Adobe Photoshop CS6
0x103d29000 - 0x103d55ff7 +libtbb.dylib (??? - ???) <57655978-A378-BE1E-7905-7D7F951AD6F7> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/libtbb.dylib
0x103d6c000 - 0x103d7aff3 +libtbbmalloc.dylib (??? - ???) <CB038B96-2999-5EB1-E26A-7720A7A8F8CD> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/libtbbmalloc.dylib
0x103d8e000 - 0x103d95fff org.twain.dsm (1.9.5 - 1.9.5) <D3C111E6-AAE8-3267-B760-1529D0917170> /System/Library/Frameworks/TWAIN.framework/Versions/A/TWAIN
0x103d9d000 - 0x103db7ff7 +com.adobe.ahclientframework (1.7.0.56 - 1.7.0.56) <C1C5DE5C-39AB-0871-49A6-FA3449D39B8A> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/ahclient.framework/Versions/A/ahclient
0x103dc0000 - 0x103dc6fff com.apple.agl (3.2.0 - AGL-3.2.0) <AB0B5D3F-BA2A-3366-830A-EF9258C18276> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x103dcd000 - 0x103f96fff +com.adobe.owl (AdobeOwl version 5.0.4 - 5.0.4) <0FA698D2-CE7E-3C5A-B3D2-D9859A8612A0> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/AdobeOwl.framework/Versions/A/AdobeOwl
0x103fd8000 - 0x10441eff7 +com.adobe.MPS (AdobeMPS 5.8.0.19463 - 5.8.0.19463) <8A4BA3B2-6F6A-3958-ABDE-C3E8F21373B0> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/AdobeMPS.framework/Versions/A/AdobeMPS
0x10449a000 - 0x1047f3ff7 +com.adobe.AGM (AdobeAGM 4.26.20.20743 - 4.26.20.20743) <27080135-E835-75EF-FF42-15299479FDA1> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
0x10485c000 - 0x104bbdfef +com.adobe.CoolType (AdobeCoolType 5.10.33.20743 - 5.10.33.20743) <758DF893-C0F4-5769-53C5-7C80FC9111FB> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
0x104c0a000 - 0x104c32ff7 +com.adobe.BIBUtils (AdobeBIBUtils 1.1.01 - 1.1.01) <BFA061BE-7598-275D-D3F7-5842674E367E> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/AdobeBIBUtils.framework/Versions/A/AdobeBIBUtils
0x104c39000 - 0x104c65fff +com.adobe.AXE8SharedExpat (AdobeAXE8SharedExpat 3.7.101.18636 - 3.7.101.18636) <488DF1F7-A643-5168-706A-498A0322A87E> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/AdobeAXE8SharedExpa t
0x104c88000 - 0x104dd5ff7 +com.winsoft.wrservices (WRServices 5.0.0 - 5.0.0) <FFA48E0A-A17C-A04F-AE20-6815EB944DEA> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/WRServices.framework/Versions/A/WRServices
0x104e49000 - 0x104eb8fff +com.adobe.AIF (AdobeAIF 3.0.00 - 3.0.00) <A93C3CB8-1387-34CD-830E-61C22CB44ED7> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/aif_core.framework/Versions/A/aif_core
0x104ed8000 - 0x104f37ff7 +com.adobe.AIF (AdobeAIF 3.0.00 - 3.0.00) <6DEEB7F0-5626-3098-99B1-397686E2D016> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/data_flow.framework/Versions/A/data_flow
0x104f99000 - 0x105029ff7 +com.adobe.AIF (AdobeAIF 3.0.00 - 3.0.00) <70C43296-92A4-34ED-8C78-47C64836DCAE> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/image_flow.framework/Versions/A/image_flow
0x10507b000 - 0x105097fff +com.adobe.AIF (AdobeAIF 3.0.00 - 3.0.00) <AB9D6979-CD22-3621-9CE9-02BF3337C42C> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/image_runtime.framework/Versions/A/image_runtime
0x1050ac000 - 0x1052c9fff +com.adobe.AIF (AdobeAIF 3.0.00 - 3.0.00) <2961E784-F47E-3503-ABA6-5FE1673B04BF> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/aif_ogl.framework/Versions/A/aif_ogl
0x1053a4000 - 0x10551dfff +com.adobe.ACE (AdobeACE 2.19.18.20743 - 2.19.18.20743) <744F14EE-D2A2-E610-ADD9-960896F05D26> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
0x105530000 - 0x10554ffff +com.adobe.BIB (AdobeBIB 1.2.02.20743 - 1.2.02.20743) <15E9C88F-1DB1-C4F3-610F-9246F7C4D75D> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
0x105556000 - 0x10563afe7 +com.adobe.amtlib (amtlib 6.0.0.75 - 6.0.0.75) <07A3E1E1-55C3-BA5B-A0B0-60250809ED61> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/amtlib.framework/Versions/A/amtlib
0x10564b000 - 0x105710fff +com.adobe.JP2K (2.0.0 - 2.0.0.18562) <B14B096C-AA23-BA8F-E3AE-8DB102F9D161> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/AdobeJP2K.framework/Versions/A/AdobeJP2K
0x10575d000 - 0x105761ff7 +com.adobe.ape.shim (3.3.8.19346 - 3.3.8.19346) <13D5CEF7-6090-CD66-8DA0-190771950F76> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/adbeape.framework/Versions/A/adbeape
0x105767000 - 0x1057e5fff +com.adobe.FileInfo.framework (Adobe XMP FileInfo 5 . 3 . 0 . 0 -i 3 - 66.145433) <5C63613F-6BDE-1C29-D3FD-9D292F9ADB12> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/FileInfo.framework/Versions/A/FileInfo
0x1057f6000 - 0x105856ff7 +com.adobe.AdobeXMPCore (Adobe XMP Core 5.3 -c 11 - 66.145661) <B475CD07-1024-560D-5BFE-2A6FCE63925C> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/AdobeXMP.framework/Versions/A/AdobeXMP
0x105860000 - 0x105db8fef +com.nvidia.cg (2.2.0006 - ???) /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/Cg.framework/Cg
0x106415000 - 0x106458ff7 +com.adobe.headlights.LogSessionFramework (??? - 2.1.2.1681) <75D51FFC-5DA8-3DC3-86B7-284CB950481B> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/LogSession.framework/Versions/A/LogSession
0x10648d000 - 0x1064b2ffe +adobepdfsettings (??? - ???) <56E7F033-6032-2EC2-250E-43F1EBD123B1> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/adobepdfsettings.framework/Versions/A/adobepdfsettings
0x1064ed000 - 0x1064f1ff7 +com.adobe.AdobeCrashReporter (6.0 - 6.0.20120720) <A6B1F3BD-5DB0-FEE5-708A-B54E5CA80481> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCrashReporter
0x1064f7000 - 0x1066a7fef +com.adobe.PlugPlug (3.0.0.383 - 3.0.0.383) <908DBB12-D2AC-1844-BD2A-F1C483424917> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/PlugPlug.framework/Versions/A/PlugPlug
0x10675e000 - 0x10677eff7 +com.adobe.AIF (AdobeAIF 3.0.00 - 3.0.00) <D29A4DC1-0D96-3EDB-AB93-0F51B4B40B4F> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/aif_ocl.framework/Versions/A/aif_ocl
0x106794000 - 0x106851fff +com.adobe.AdobeExtendScript (ExtendScript 4.2.12 - 4.2.12.18602) <0957DFA6-0593-CE4B-8638-00F32113B07B> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/AdobeExtendScript.framework/Versions/A/AdobeExtendScript
0x10689b000 - 0x106949fef +com.adobe.AdobeScCore (ScCore 4.2.12 - 4.2.12.18602) <9CEE95E5-2FC6-5E58-02A4-138EA6F8D894> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/AdobeScCore.framework/Versions/A/AdobeScCore
0x106986000 - 0x106a80fe7 +com.adobe.AXEDOMCore (AdobeAXEDOMCore 3.7.101.18636 - 3.7.101.18636) <C7652AF2-56D7-8AF8-A207-0BDEDDFF0BEC> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/AdobeAXEDOMCore.framework/Versions/A/AdobeAXEDOMCore
0x106b24000 - 0x106d6dfe7 +com.adobe.linguistic.LinguisticManager (6.0.0 - 17206) <301AAE8E-BA78-230E-9500-FCCA204B49CB> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/AdobeLinguistic.framework/Versions/3/AdobeLinguistic
0x106df0000 - 0x106df0fff libmx.A.dylib (2026.0.0 - compatibility 1.0.0) <C23BF0A1-7E6D-35EF-85FE-651EE2C13D53> /usr/lib/libmx.A.dylib
0x106ed9000 - 0x106edbfff com.apple.textencoding.unicode (2.4 - 2.4) <FD4695F4-6110-36C6-AC06-86453E30FF6E> /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
0x106eec000 - 0x106efbff7 libSimplifiedChineseConverter.dylib (54.0.0 - compatibility 1.0.0) <D5083346-BF48-325F-9399-06F4F9D7986C> /System/Library/CoreServices/Encodings/libSimplifiedChineseConverter.dylib
0x1079e7000 - 0x1079f9ff7 libTraditionalChineseConverter.dylib (54.0.0 - compatibility 1.0.0) <8F0BC42F-025B-3803-9C3E-FBD99199DFAA> /System/Library/CoreServices/Encodings/libTraditionalChineseConverter.dylib
0x107fc3000 - 0x107fdefff libJapaneseConverter.dylib (54.0.0 - compatibility 1.0.0) <489CAB2F-2854-3435-81CD-A062384016F7> /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
0x107fe3000 - 0x107fe4ff7 libCyrillicConverter.dylib (54.0.0 - compatibility 1.0.0) <B33779D3-937C-39A1-91E9-385B5268EF70> /System/Library/CoreServices/Encodings/libCyrillicConverter.dylib
0x109f00000 - 0x109f21fff libKoreanConverter.dylib (54.0.0 - compatibility 1.0.0) <32EBCCBC-E862-3888-8202-B01053FDFECA> /System/Library/CoreServices/Encodings/libKoreanConverter.dylib
0x10bd75000 - 0x10bd7cff7 +FastCore (??? - ???) <1C7EA3FC-C9E2-33DA-9115-B25F98C45023> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Required/Plug-Ins/Extensions/FastCore.plugin/Contents/MacOS/FastCore
0x10c124000 - 0x10c150ff7 +com.adobe.pip (??? - 7.0.0.1686) <AE822B3B-75A6-3C0C-9AFA-4E0348D16497> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/AdobePIP.framework/AdobePIP
0x10ed07000 - 0x10ed1afff +MeasurementCore (??? - ???) <451C40D6-3D0D-32E6-8864-F76671636533> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Required/Plug-Ins/Measurements/MeasurementCore.plugin/Contents/MacOS/Mea surementCore
0x10ed1f000 - 0x10ed99fef +com.adobe.adobe_caps (adobe_caps 6.0.29.0 - 6.0.29.0) <C0AD101D-E452-4B4B-5B31-F467133EC20C> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/adobe_caps.framework/adobe_caps
0x10eda8000 - 0x10edceff7 +com.adobe.ape (3.3.8.19346 - 3.3.8.19346) <79E11A18-8AF4-2515-59F7-4CBE161BF020> /Library/Application Support/Adobe/*/adbeapecore.framework/adbeapecore
0x10ef00000 - 0x10f147ff7 +com.adobe.PSAutomate (13.0 - 13.0) <01107233-660E-3747-BC01-F4B0E131B9E2> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Required/Plug-Ins/Extensions/ScriptingSupport.plugin/Contents/MacOS/Scri ptingSupport
0x10f1c9000 - 0x10f2bafff +com.adobe.AdbeScriptUIFlex (ScriptUIFlex 6.2.29 - 6.2.29.18602) <2BD3388F-976E-0B1C-55DB-B97A5AF95724> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/AdbeScriptUIFlex.framework/Versions/A/AdbeScriptUIFlex
0x10f381000 - 0x10f382fff ATSHI.dylib (??? - ???) <4761FD60-26EE-30C6-89FB-A3149852477F> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/Resources/ATSHI.dylib
0x10f3a4000 - 0x10f3a8ff7 libFontRegistryUI.dylib (??? - ???) <6EFD0158-64F7-3A65-92E3-875AD0382A5C> /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framework/Resourc es/libFontRegistryUI.dylib
0x110718000 - 0x110771ff7 +MMXCore (??? - ???) <977F9538-7B1B-3B85-A9F8-A61055A5767B> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Required/Plug-Ins/Extensions/MMXCore.plugin/Contents/MacOS/MMXCore
0x110900000 - 0x110986fff +MultiProcessor Support (??? - ???) <FBBB2BA6-AFDC-384E-931D-162A34C40642> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Required/Plug-Ins/Extensions/MultiProcessor Support.plugin/Contents/MacOS/MultiProcessor Support
0x114c31000 - 0x114c34ff7 libCoreFSCache.dylib (??? - ???) <0D155750-7910-32C5-8327-924FC1089442> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreFSCache.dylib
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0x7fff90495000 - 0x7fff904c2fff com.apple.quartzfilters (1.7.0 - 1.7.0) <ED846829-EBF1-3E2F-9EA6-D8743E5A4784> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzFilters.framework /Versions/A/QuartzFilters
0x7fff904c3000 - 0x7fff9058aff7 ColorSyncDeprecated.dylib (4.6.0 - compatibility 1.0.0) <7E2E10 MMXCore 0x000000011076225c 0x110718000 + 303708
Remove the MMX plug-in from the Plugins:Extensions folder inside the PS folder.
Mylenium -
Adobe Media Encoder CC 7.2.0.43 still crashes after beginning of encoding - bugs for months now!
Adobe Media Encoder CC 7.2.0.43 is still crashing after beginning of encoding! In my case this bug exists for months now and Adobe is not able to get rid of its own programming faults! The user pays a lot of money for the license and doesn't get a functioning software! I spent days to get a solution now, but NOTHING of your suggested help works!
This is my 'support' history beginning in AUGUST (!):
Sent: Thursday, August 15, 2013 ...
Subject: Bug Report
Product: Adobe Media Encoder
Product Version: CC
Operating System : Windows 7
OS version: Service P1
Concise problem statement: Steps to reproduce bug:
1. Go to Premiere Media Export
2. Stating Media Export Parameters for ME
3. Starting ME
4. Define video title and path
5. Start Media Encoder CC rendering
6. ME states 'Preview not available'
7. Rendering aborts after about 15 sec.
8. Media Encoder CC crashes, no matter which kind of video! Every time.
9. Direct 'Export' from Premiere CC is possible with all the same parameters, but CC AME crashes!
10. Also installed Premiere CS 6 Media Encoder WORKS without any problems, but not the CC Media Encoder!!
Expected results: Media Encoder CC WORKING. This is still my expected result as a paying customer!
My steps to solve these problems (with Adobe's help) were / are:
- Cleant every suggested media cashes.
- Tried to render the sequences also without audio.
- Tried to render as one pass.
- Even if I try just to export ONE simple standard SONY PMW EX1 mp4 file which should never cause problems it chrashes, also without audio.
- Also if I clean all preferences and caches before, EVERY file type crashes, no matter if I try to export a video or a still picture.
- This is not happening in Adobe AME CS6 with the same files, but in CC!! CS6 still renders reliably with preview, but CC crashes without being able to show any preview.
- Held the Shift key down while starting AME. This should reset preferences and so on...
- Deleted suggested "7.0" directories as described in other forum posts concerning this topic.
- Logged out of my CC account.
- Deinstalled and reinstalled PPro, After Effects, InDesign, Flash, using Adobe Creative Cloud Cleaner Tool. All is the newest version 7.2.
- Set GPU renderer to "Software Only". Some video cards have issues when GPU is set to "OpenCL" or "CUDA".
- Checked updates available for video driver. Latest is installed.
- Turned off "Enable Native Premiere Pro sequence import" in AME prefs.
- AMEEncodingErrorLog.txt doesn't have any content, not a single line.
NOTHING WORKED OR HELPED!
Windows Crash log: WER3A92.tmp.WERInternalMetadata.xml:
<?xml version="1.0" encoding="UTF-16"?>
<WERReportMetadata>
<OSVersionInformation>
<WindowsNTVersion>6.1</WindowsNTVersion>
<Build>7601 Service Pack 1</Build>
<Product>(0x3): Windows 7 Home Premium</Product>
<Edition>HomePremium</Edition>
<BuildString>7601.18247.amd64fre.win7sp1_ ... private data erased here ...</BuildString>
<Revision>1130</Revision>
<Flavor>Multiprocessor Free</Flavor>
<Architecture>X64</Architecture>
<LCID>1031</LCID>
</OSVersionInformation>
<ParentProcessInformation>
<ParentProcessId>9168</ParentProcessId>
<ParentProcessPath>C:\Program Files\Adobe\Adobe Media Encoder CC\32\dynamiclinkmanager.exe</ParentProcessPath>
<ParentProcessCmdLine>"C:\Program Files\Adobe\Adobe Media Encoder CC\32\dynamiclinkmanager.exe"</ParentProcessCmdLine>
</ParentProcessInformation>
<ProblemSignatures>
<EventType>APPCRASH</EventType>
<Parameter0>Adobe Media Encoder.exe</Parameter0>
<Parameter1>7.2.0.43</Parameter1>
<Parameter2>52a18991</Parameter2>
<Parameter3>libmmd.dll</Parameter3>
<Parameter4>12.0.12.2</Parameter4>
<Parameter5>5073ba44</Parameter5>
<Parameter6>c0000005</Parameter6>
<Parameter7>00000000000bfd76</Parameter7>
</ProblemSignatures>
<DynamicSignatures>
<Parameter1>6.1.7601.2.1.0.768.3</Parameter1>
<Parameter2>1031</Parameter2>
<Parameter22>4c50</Parameter22>
<Parameter23>4c50fbaed87d7d2a6adc173c5da6a755</Parameter23>
<Parameter24>28b8</Parameter24>
<Parameter25>28b834131666732fe13a476b5fa8febe</Parameter25>
</DynamicSignatures>
<SystemInformation>
<MID> ... private data erased here ... </MID>
<MarkerFile>1043_ASUSTEK_G74SX_V20_WIN7</MarkerFile>
<SystemManufacturer>ASUSTeK Computer Inc.</SystemManufacturer>
<SystemProductName>G74Sx</SystemProductName>
<BIOSVersion>G74Sx.203</BIOSVersion>
</SystemInformation>
</WERReportMetadata>
Adobe team, I'm at my wits' end now and don't know how to continue. Can you help me?https://www.youtube.com/watch?v=oJ0hz9JkLgM
-
After upgrade to 2014.2 - unusable, crashes after 30 seconds
Hi, I am new to this forum. I've bought a year plan with premiere cc2014.
And I am shocked how often this most recent update (2014.2) is crashing after 30 seconds of editing. When I close program monitor, it does not crash, so I assume it has something to do with mercury playback. It is indeed unusable. I've downgraded to cc2014.1 and it seems to work perfectly.
But what is the point of paying the cash for most recent software?
I also use cineform material, editing in realtime in 4k resolution, including realtime grading with direct link to speedgrade. It is all possible in 2014.1 with no crashes.
But, actually - is there any new feature in 2014.2 that is worth the frustration for?
Right now I am staying with 2014.1
My system specs:
intel i7 3930k on ASUS P97 motherboard
48GB ram
4k LG TV as a timeline panel & full hd NEC monitor as program monitor.
2x gtx780 gigabyte cuda cards (1.5 GB ram each)
4 x ssd from intel, samsung and adata.
3 x 4TB hdd from seagate and western digital.
ssd used for scratch and preview disk.
I dont know how to extract exact data about error - there is no option for this after crash. It says only "program stopped working" and thats all.qwertyuiopxeoo wrote:
Since Skype new version emerged, Skype app always stops working in my tablet ("unforunately Skype app stopped working"). I also tried uninstalling and reinstalling many times, but it had no effect. Is there a fix for this problem ? Thank you!
Yup, 5.2.0.61097 broke my Memo also. "Skype has stopped working"
So I went to my Dell Venue Android device which has been sitting unused for a month.
Before I could stop it, i also auto updated and it too broke.
So i went and downloaded a previous version from http://skype.en.uptodown.com/android.
I uninstall the newest version from both tablets and installed 5.1.0.58677.
Everything is working just fine again. Maybe Skype should roll out an auto downdate
Don't forget to turn off auto updates in the PlayStore app and in Security check
" allow unknown sources" so that you can install the .apk you just downloaded. -
Is the i pad still crashing after ios7.1 update ?
Is the i pad still crashing after ios7.1 update or it stopped ?
I updated my i pad yesterday and it didn't crash but in the morning it crashed once so is this problem still there ?Crashing where? Apps? iOS? What are the symptoms?
-
Still crashing after all these years ....
I have tried everything.
Updated NVIDIA driver.
Uninstall reinstall.
Tried every compatibility mode.
It still crashes on startup 100%.
Computer
Model : HP-Pavilion KQ497AAR-ABA m9340f
Workgroup :
Host Name :
User :
Processor
Model : Intel(R) Core(TM)2 Quad CPU Q6700 @ 2.66GHz
Speed : 2.67GHz
Cores per Processor : 4 Unit(s)
Threads per Core : 1 Unit(s)
Type : Quad-Core
Integrated Data Cache : 4x 32kB, Synchronous, Write-Thru, 8-way, 64 byte line size
L2 On-board Cache : 2x 4MB, ECC, Synchronous, ATC, 16-way, 64 byte line size, 2 threads sharing
Computer
Mainboard : PEGATRON CORPORATION Benicia
BIOS : American Megatrends Inc. 5.35 12/16/2008
Bus(es) : ISA X-Bus PCI PCIe IMB USB FireWire/1394 i2c/SMBus
Multi-Processor (MP) Support : No
Multi-Processor Advanced PIC (APIC) : Yes
Total Memory : 8GB DIMM DDR2 DDR3
Chipset
Model : HP P35/G33/G31 Processor to I/O Controller
Front Side Bus Speed : 4x 267MHz (1GHz)
Total Memory : 8GB DIMM DDR2 DDR3
Memory Bus Speed : 2x 401MHz (802MHz)
Memory Module(s)
Memory Module : Samsung M3 78T5663QZ3-CF7 2GB DIMM DDR2 PC2-6400U DDR2-800 (5-6-6-18 3-24-6-3)
Memory Module : Avant Tech 2GB DIMM DDR2 PC2-6400U DDR2-800 (5-5-5-18 3-23-6-3)
Memory Module : Samsung M3 78T5663QZ3-CF7 2GB DIMM DDR2 PC2-6400U DDR2-800 (5-6-6-18 3-24-6-3)
Memory Module : Avant Tech 2GB DIMM DDR2 PC2-6400U DDR2-800 (5-5-5-18 3-23-6-3)
Video System
Video Adapter : NVIDIA GeForce 9500 GS (32 SM4.0 1.4GHz, 512MB DDR2 2x500MHz, PCIe 1.00 x16)
Graphics Processor
Adapter : NVIDIA GeForce 9500 GS (32SP 1.38GHz, 495.6MB 2x500MHz)
Storage Devices
WDC WD3000HLFS-01G6U0 (300GB, SATA300, 10000rpm, NCQ, 16MB Cache) : 279GB (C:) (E:)
ST31500541AS (1.5TB, SATA300, 3.5", 5900rpm, NCQ) : 1TB (G:)
Generic USB SD Reader (USB) : N/A (F:)
Generic USB CF Reader (USB) : N/A (H:)
Generic USB xD/SM Reader (USB) : N/A (J:)
Generic USB MS Reader (USB) : N/A (K:)
TSSTcorp CDDVDW TS-H653Q (SATA150, DVD+-RW, CD-RW, 2MB Cache) : N/A (D:)
Logical Storage Devices
System Reserved (E:) : 100MB (NTFS) @ WDC WD3000HLFS-01G6U0 (300GB, SATA300, 10000rpm, NCQ, 16MB Cache)
1.5 TB (G:) : 1TB (NTFS) @ ST31500541AS (1.5TB, SATA300, 3.5", 5900rpm, NCQ)
Hard Disk (C:) : 279GB (NTFS) @ WDC WD3000HLFS-01G6U0 (300GB, SATA300, 10000rpm, NCQ, 16MB Cache)
Removable Drive (F:) : N/A @ Generic USB SD Reader (USB)
Removable Drive (H:) : N/A @ Generic USB CF Reader (USB)
Removable Drive (J:) : N/A @ Generic USB xD/SM Reader (USB)
Removable Drive (K:) : N/A @ Generic USB MS Reader (USB)
Optical Drive (D:) : N/A @ TSSTcorp CDDVDW TS-H653Q (SATA150, DVD+-RW, CD-RW, 2MB Cache)
Peripherals
LPC Hub Controller 1 : HP (ICH9) LPC Interface Controller
LPC Legacy Controller 1 : Asus F8000
Audio Device : ASUS Virtuoso 100 (Xonar D1)
Audio Codec : Gammagraphx 0000h
Audio Codec : Gammagraphx 0000h
Serial Port(s) : 2
Disk Controller : HP ICH8R (ICH8) SATA RAID Controller
USB Controller 1 : HP (ICH9) USB Universal Host Controller
USB Controller 2 : HP (ICH9) USB Universal Host Controller
USB Controller 3 : HP (ICH9) USB2 Enhanced Host Controller
USB Controller 4 : HP (ICH9) USB Universal Host Controller
USB Controller 5 : HP (ICH9) USB Universal Host Controller
USB Controller 6 : HP (ICH9) USB Universal Host Controller
USB Controller 7 : HP (ICH9) USB Universal Host Controller
USB Controller 8 : HP (ICH9) USB2 Enhanced Host Controller
FireWire/1394 Controller 1 : HP FW322/323 IEEE1394 OHCI FireWire Controller
SMBus/i2c Controller 1 : Intel 801xx/63xx SMBus
Printers and Faxes
Printer : DocuCom PDF Driver (2400x2400, Colour)
Printer : Amyuni Document Converter 400 (2400x2400, Colour)
Printer : Amyuni Document Converter 400 (2400x2400, Colour)
Printer : Nuance Image Printer Driver (600x600)
Printer : Microsoft XPS Document Writer (600x600, Colour)
Fax : Microsoft Shared Fax Driver (200x200)
Printer : DocuCom PDF Driver (2400x2400, Colour)
Printer : Brother FAX-4100 USB (600x600, USB)
Printer : Adobe PDF Converter (4000x4000, Colour)
Printer : Microsoft XPS Document Writer (600x600, Colour)
Peripherals
Media Player : ()
Media Player : ()
Media Player : ()
Media Player : ()
Network Services
Network Adapter : Realtek PCIe GBE Family Controller (Ethernet, 100Mbps)
Network Adapter : Bluetooth Device (Personal Area Network) #2
Wireless Adapter 1 : 802.11n Wireless PCI Express Card LAN Adapter (802.11g (ERP), WEP n-bit, 24Mbps)
Power Management
Mains (AC) Line Status : On-Line
Operating System
Windows System : Microsoft Windows 7 Ultimate 6.01.7600
Platform Compliance : x64
Windows Experience Index
Current System : 5.3
Video Adapter
Display : \\.\DISPLAY1
VGA Compatible : No
Official Device Name : NVIDIA GeForce 9500 GS
Hardware ID : PCI\VEN_10DE&DEV_0644&SUBSYS_13301462&REV_A1
OEM Device Name : nVidia G96 [GeForce 9500 GS]
URL : http://www.nvidia.com
Device Name : MSI G96 [GeForce 9500 GS]
Chipset
Model : NV96
Revision : A1
Speed : 552MHz
Shader Speed : 1.4GHz
Peak Processing Performance (PPP) : 89.6GFLOPS
Adjusted Peak Performance (APP) : 80.64WG
RAMDAC Speed : 400MHz
Unified Shaders : 32 Unit(s)
Raster Operation Units (ROP) : 8 Unit(s)
Texture Mapping Units (TMU) : 16 Unit(s)
Maximum Pixel Fillrate : 4.42GPixel/s
Maximum Texture Fillrate : 8.83GTexel/s
Logical/Chipset Memory Banks
Total Memory : 512MB DDR2
Memory Bus Speed : 2x 500MHz (1GHz)
Channels : 2
Width : 64-bit
Maximum Memory Bus Bandwidth : 15.63GB/s
Bus
Type : PCIe
Version : 1.00
Width : x16 / x16
Speed : 2.5Gbps / 2.5Gbps
Maximum Bus Bandwidth : 4GB/s
Video BIOS
Date of Manufacture : Friday, June 02, 2000
Version : 62.94.1F.00.26
System i2c Controller 1
Model : nVidia GT-GFX DDC1 i2c
Speed : 50kHz
System i2c Controller 2
Model : nVidia GT-GFX DDC2 i2c
Speed : 50kHz
System i2c Controller 3
Model : nVidia GT-GFX DDC3 i2c
Speed : 50kHz
System i2c Controller 4
Model : nVidia GT-GFX DDC4 i2c
Speed : 50kHz
System i2c Controller 5
Model : GeForce 9500 GS DDC16
Version : 0.A1
Environment Monitor 1
Model : nVidia GFX NV96 A1 HwMon
Version : 10.01
Temperature Sensor(s)
CPU Temperature : 57.00°C
Cooling Device(s)
Auto Fan Speed Control : Yes
CPU Fan : 772rpm
Direct3D 10 Devices
Interface Version : 10.00
Unified Shaders : 4.00
Library Version : 8.17.11.9745
Model : NVIDIA GeForce 9500 GS
Physical Memory : 512MB
Texture Memory : 3.5GB
Direct3D 9 Devices
Interface Version : 9.00
Model : NVIDIA GeForce 9500 GS
Video Driver : nvd3dumx.dll
Library Version : 8.17.11.9745
Has 3D Hardware Acceleration : Yes
Hardware Transform & Light : Yes
Heads : 1
Pixel Shaders Version : 3.00
Vertex Shaders Version : 3.00
Accelerated Video Decoders
MPEG2 IDCT : Yes
VC1-C (VC1 IDCT) : Yes
WMV9-C (WMV9 IDCT) : Yes
H264-E (H264 VLD NoFGT) : Yes
Accelerated Video Processors
Pixel Adaptive Device : Yes
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB} : Yes
Progressive Device : Yes
Bob Device : Yes
Software Device : Yes
Video Driver
Expected Windows Version : 4.00
Screen Saver Active : 5 minute(s)
Low Power Saving Active : No
Power Off Saving Active : No
Mode
Mode : 1680x1050 16M+ TrueColour (32-bit)
Refresh Rate : 59Hz
Virtual Desktop Size : 1680x1050
Supported Video Modes
Mode 3 : 640x480 16M+ TrueColour (32-bit) 60Hz 59Hz 72Hz 75Hz
Mode 14 : 720x480 16M+ TrueColour (32-bit) 56Hz 56Hz 56Hz 72Hz 72Hz 72Hz 75Hz 75Hz 75Hz 60Hz 59Hz
Mode 27 : 720x576 16M+ TrueColour (32-bit) 56Hz 56Hz 56Hz 60Hz 60Hz 60Hz 72Hz 72Hz 72Hz 75Hz 75Hz 75Hz 50Hz
Mode 31 : 800x600 16M+ TrueColour (32-bit) 56Hz 60Hz 72Hz 75Hz
Mode 34 : 1024x768 16M+ TrueColour (32-bit) 60Hz 70Hz 75Hz
Mode 35 : 1152x864 16M+ TrueColour (32-bit) 75Hz
Mode 38 : 1280x720 16M+ TrueColour (32-bit) 50Hz 60Hz 59Hz
Mode 41 : 1280x768 16M+ TrueColour (32-bit) 60Hz 60Hz 60Hz
Mode 44 : 1280x800 16M+ TrueColour (32-bit) 60Hz 60Hz 60Hz
Mode 45 : 1280x960 16M+ TrueColour (32-bit) 60Hz
Mode 47 : 1280x1024 16M+ TrueColour (32-bit) 60Hz 75Hz
Mode 50 : 1360x768 16M+ TrueColour (32-bit) 60Hz 60Hz 60Hz
Mode 56 : 1600x900 16M+ TrueColour (32-bit) 59Hz 60Hz 59Hz 60Hz 59Hz 60Hz
Mode 62 : 1600x1024 16M+ TrueColour (32-bit) 59Hz 60Hz 59Hz 60Hz 59Hz 60Hz
Mode 63 : 1600x1200 16M+ TrueColour (32-bit) 60Hz
Mode 65 : 1680x1050 16M+ TrueColour (32-bit) 59Hz 60Hz
Mode 69 : 640x480 64K HiColour (16-bit) 60Hz 59Hz 72Hz 75Hz
Mode 80 : 720x480 64K HiColour (16-bit) 56Hz 56Hz 56Hz 72Hz 72Hz 72Hz 75Hz 75Hz 75Hz 60Hz 59Hz
Mode 93 : 720x576 64K HiColour (16-bit) 56Hz 56Hz 56Hz 60Hz 60Hz 60Hz 72Hz 72Hz 72Hz 75Hz 75Hz 75Hz 50Hz
Mode 97 : 800x600 64K HiColour (16-bit) 56Hz 60Hz 72Hz 75Hz
Mode 100 : 1024x768 64K HiColour (16-bit) 60Hz 70Hz 75Hz
Mode 101 : 1152x864 64K HiColour (16-bit) 75Hz
Mode 104 : 1280x720 64K HiColour (16-bit) 50Hz 60Hz 59Hz
Mode 107 : 1280x768 64K HiColour (16-bit) 60Hz 60Hz 60Hz
Mode 110 : 1280x800 64K HiColour (16-bit) 60Hz 60Hz 60Hz
Mode 111 : 1280x960 64K HiColour (16-bit) 60Hz
Mode 113 : 1280x1024 64K HiColour (16-bit) 60Hz 75Hz
Mode 116 : 1360x768 64K HiColour (16-bit) 60Hz 60Hz 60Hz
Mode 122 : 1600x900 64K HiColour (16-bit) 59Hz 60Hz 59Hz 60Hz 59Hz 60Hz
Mode 128 : 1600x1024 64K HiColour (16-bit) 59Hz 60Hz 59Hz 60Hz 59Hz 60Hz
Mode 129 : 1600x1200 64K HiColour (16-bit) 60Hz
Mode 131 : 1680x1050 64K HiColour (16-bit) 59Hz 60Hz
Mode 135 : 640x480 256 colours (8-bit) 60Hz 59Hz 72Hz 75Hz
Mode 146 : 720x480 256 colours (8-bit) 56Hz 56Hz 56Hz 72Hz 72Hz 72Hz 75Hz 75Hz 75Hz 60Hz 59Hz
Mode 159 : 720x576 256 colours (8-bit) 56Hz 56Hz 56Hz 60Hz 60Hz 60Hz 72Hz 72Hz 72Hz 75Hz 75Hz 75Hz 50Hz
Mode 163 : 800x600 256 colours (8-bit) 56Hz 60Hz 72Hz 75Hz
Mode 166 : 1024x768 256 colours (8-bit) 60Hz 70Hz 75Hz
Mode 167 : 1152x864 256 colours (8-bit) 75Hz
Mode 170 : 1280x720 256 colours (8-bit) 50Hz 60Hz 59Hz
Mode 173 : 1280x768 256 colours (8-bit) 60Hz 60Hz 60Hz
Mode 176 : 1280x800 256 colours (8-bit) 60Hz 60Hz 60Hz
Mode 177 : 1280x960 256 colours (8-bit) 60Hz
Mode 179 : 1280x1024 256 colours (8-bit) 60Hz 75Hz
Mode 182 : 1360x768 256 colours (8-bit) 60Hz 60Hz 60Hz
Mode 188 : 1600x900 256 colours (8-bit) 59Hz 60Hz 59Hz 60Hz 59Hz 60Hz
Mode 194 : 1600x1024 256 colours (8-bit) 59Hz 60Hz 59Hz 60Hz 59Hz 60Hz
Mode 195 : 1600x1200 256 colours (8-bit) 60Hz
Mode 197 : 1680x1050 256 colours (8-bit) 59Hz 60Hz
Mode 198 : 1440x900 256 colours (8-bit) 60Hz
Mode 199 : 1400x1050 256 colours (8-bit) 60Hz
Mode 200 : 640x400 256 colours (8-bit) 70Hz
Mode 201 : 1440x900 64K HiColour (16-bit) 60Hz
Mode 202 : 1400x1050 64K HiColour (16-bit) 60Hz
Mode 203 : 640x400 64K HiColour (16-bit) 70Hz
Mode 204 : 1440x900 16M+ TrueColour (32-bit) 60Hz
Mode 205 : 1400x1050 16M+ TrueColour (32-bit) 60Hz
Mode 206 : 640x400 16M+ TrueColour (32-bit) 70Hz
Mode 208 : 1440x480 256 colours (8-bit) 29Hz 30Hz
Mode 209 : 1440x576 256 colours (8-bit) 25Hz
Mode 211 : 1440x480 64K HiColour (16-bit) 29Hz 30Hz
Mode 212 : 1440x576 64K HiColour (16-bit) 25Hz
Mode 214 : 1440x480 16M+ TrueColour (32-bit) 29Hz 30Hz
Mode 215 : 1440x576 16M+ TrueColour (32-bit) 25Hz
Device Mode Characteristics
Physical Medium Width : 593 mm, 23 in
Physical Medium Height : 370 mm, 15 in
Recommended Display Size : 32 in
Horizontal/Vertical Resolution : 96x96 dpi
Colour Bits/Planes : 32-bit / 1-bit
Brushes : 4294967295
Pens : 4294967295
Colours/Shades : 4294967295
Pixel Width/Height/Diagonal : 36 / 36 / 51
Clipping Capabilities
Can Clip Output to Rectangle : Yes
Can Clip Output to Region : No
Raster Capabilities
Supports Banding : No
Supports Fonts Larger than 64Kb : Yes
Can Transfer Bitmaps : Yes
Supports Bitmaps Larger than 64Kb : Yes
Supports Device Bitmaps : No
Supports DIBs : Yes
DIBs on Device Surface : Yes
Flood Fills : Yes
Supports Windows 2.x : Yes
Stretch/Compress Bitmaps : Yes
Stretch/Compress DIBs : Yes
Supports Scaling : No
Palette-Based Device : No
Saves Bitmap Locally : No
Curve Capabilities
Can Draw Circles : Yes
Can Draw Ellipses : Yes
Can Draw Pie Wedges : Yes
Can Draw Chord Arcs : Yes
Can Draw Wide Borders : Yes
Can Draw Styled Borders : Yes
Can Draw Wide, Styled Borders : Yes
Can Draw Rounded Rectangles : Yes
Can Draw Interiors : Yes
Line Capabilities
Can Draw Polylines : Yes
Can Draw Styled Lines : Yes
Can Draw Wide Lines : Yes
Can Draw Wide, Styled Lines : Yes
Can Draw Markers : Yes
Can Draw Polymarkers : Yes
Can Draw Interiors : Yes
Polygonal Capabilities
Can Draw Alternate-fill Polygons : Yes
Can Draw Winding-fill Polygons : Yes
Can Draw Rectangles : Yes
Can Draw Scan Lines : Yes
Can Draw Wide Borders : Yes
Can Draw Styled Borders : Yes
Can Draw Wide, Styled Borders : Yes
Can Draw Interiors : Yes
Text Capabilities
Supports Stroke Clip Precision : Yes
Supports Stroke Output Precision : Yes
Supports Character Output Precision : Yes
Supports 90° Character Rotation : No
Supports Any Angle Character Rotation : No
Supports Independent X-Y Scaling : No
Supports Doubled Character for Scaling : No
Supports Integer Multiples for Scaling : No
Any Multiples for Exact Scaling : No
Can Draw Double-Weighted Characters : No
Can Italicise : No
Can Underline : Yes
Can Draw Strikeouts : Yes
Can Draw Raster Fonts : Yes
Can Draw Vector Fonts : Yes
Cannot Scroll Using BitBlt : No
Enhanced Video Settings
Animation Effects Enabled : No
Full Windows Drag Enabled : No
Font Smoothing Enabled : No
HighContrast Feature On : No
Performance Tips
Tip 314 : Video BIOS is too old. Check for an update.
Notice 2539 : Disabled environment monitors have been enabled. Check readings.
Tip 2221 : Driver is not certified.
Tip 319 : A refresh rate of at least 75Hz is recommended. Increase it if possible.
Tip 2 : Double-click tip or press Enter while a tip is selected for more information about the tip.
Computer
Manufacturer : HP-Pavilion
Model : KQ497AAR-ABA m9340f
Family : 103C_53316JThanks for your help!
Thanks for your help!
-----Original Message-----
From: Bill Hunt [mailto:[email protected]]
Sent: Monday, May 10, 2010 9:27 AM
To: Harold Gaskill
Subject: [Premiere Elements] Re: Still crashing after all these years ....
What version of PrE are you using? If PrE 8, have you updated to PrE 8.0.1?
I did upgrade
Are you running as Administrator?
Yes
Is PrE installed on your C:\?
Yes
Have you updated your audio driver?
Yes
Have you updated Apple QT Player?
Yes
This *http://forums.adobe.com/thread/483270?tstart=0* will give you tips on setting up your computer for an editing session.
This *http://forums.adobe.com/thread/446365?tstart=60* will give you tips on finding clues as to what is happening with your system and your application, when a hang/crash occurs.
Good luck,
Hunt
This message was sent to: Halmeister
To post a reply to the thread message, either reply to this email or visit the message page: http://forums.adobe.com/message/2801049#2801049
--end-- -
My Facebook is continue crashing after 5 seconds. On Ipad and iPhone. Who has got a answer??
My Facebookapp is continue crashing after 5 seconds on Ipad en iPhone
Don't use it. The app has been a buggy mess for months. I access facebook via safari.
Or look for a third party app that works.
THe burden is on facebook to make an app that works, not on Apple to fix facebook's issues. -
Videos crash after 2 seconds (and other issues)
Hello,
I own a HP Pavilion DV6 6180ep and I'm experiencing a few problems while running Windows 8.1 .
- sometimes when I receive windows notifications (the ones on the upper right corner), the computer freezes (I can't click on the notification) and the sound crashes too, and only after 20/30 seconds everything starts working properly. When this happens, in the moment that everything comes back to normal, sometimes I hear a lot of windows sounds at the same time.
- videos in general crash after 2 seconds of playing (on every platform: youtube, facebook, VLC player, ...). I have to wait 20/30 seconds and everything comes back to normal again.
These are minor issues but after some time it's very annoying. I've been asking some people with similar laptops and many of them complain about these issues too.
Thank you.Hi @Duarteman ,
Welcome to the HP Forums!
I see that you are having some graphics issues with your Pavilion after upgrading to Windows 8.1. The reason you are having problems is that there are no specific drivers for Windows 8 or 8.1 for this model. Your Pavilion also has switchable graphics which means you have two video cards. The drivers for these cards have be to configured the manufacturer of the notebook so you can't use a driver from AMD.
Your best bet is to use a set of recovery discs and go back to Windows 7.
Please click “Accept as Solution ” if you feel my post solved your issue.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Thank you,
BHK6
I work on behalf of HP -
Firefox crashes after 10 seconds; same in safe mode
Tried opening firefox, it crashed after 10 seconds regardless of which website I opened (this includes Firefox preferences). Same goes for safe mode. Tried updating to most recent version, uninstalling, and reinstalling and same thing occurs. Tried dragging preferences file to desktop to create a new one and nothing changed.
Uninstalled 10.0.1, installed 10.0.2 and tried to 'Launch Firefox' directly from install. Crash. Tried to open in safe mode. Crash.
Tried to retrieve crash report ID, Windows Search tells me nothing matches
"%APPDATA%\Mozilla\Firefox\Crash Reports\submitted" when I search it.
Otherwise I would have provided that information.
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