Mail stopped displaying attachments, shows generic full-screen icon
I have been an iPhone user since 2008, and until recently, never had a problem with mail attachments. I know how they work: I need to tap to download them first, sometimes I even need to download the entire message, etc. I have successfully viewed thousands of attachments over the years.
However, a few months ago it just stopped working. JPG, Word, Excel, PDF, etc., attachment are shown at the end of the message with their appropriate icons, and I can tap on them, as before. Tapping will get me to the attachment view screen, as before. However, what's different is that the "attachment view screen" is just a light grey gradient with a generic document icon, a file name, and a description of the file type (see below).
This can happen in all of my mail accounts, so it shouldn't be a server setting. But there are differences:
On Gmail, images usually display correctly, but not Office files
On Exchange, nothing displays correctly
When I forward the mail to myself in order to fix the issue, the following may happen:
Forwarding an affected message from my iPhone will just kill the attachment. It will be replaced by a content-free HTML file
Forwarding the affected message from my at work PC to my Gmail account will solve the problem, I will be able to open the message on my iPhone, even if it's a Microsoft Office file
Forwarding an affected message from my PC to my Exchange account doesn't solve the problem.
This looks like a bug. Any idea why it suddenly appeared recently? Anyone with a similar experience? Any solutions?
Thanks a lot, everyone!
SOLVED!
The culprit was "Spaces" -- I had my work apps in one Space and my others in a second Space.
When Spaces got in the way, I disabled it. That's when the windows disappeared!
Note to Apple: When "Spaces" is disables, allow all windows to open in the "null" window!
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