Mail stops downloading from exchange server. Renewal of account brings temporary relief only. Anyone know this? Any solution?

Mail worked properly, then some folders were invisible (sent mail) yet still visible on iPhone exchange account. Then download of inbox stopped in an endless waiting position with erratic messages about current activity. A rebuild of the account brought temporary relief, then the same thing started again. I have seen similar postings, is this a bug? Does anyone have a solution?

Since my uograde to Mavericks 10.9.3, mac mail is not allowing me to send large files with the same behavior described in thread by mikemachead original post here. I have tried the de selecting and selecting back the "store drafts in server" , rebooted multiple times, yet keeps asking me to select SMTP as the exchange server supposedly cannot send it. I have no limits set in the server(in fact I receive emails with large attachments) and had no issues up until the update. Anyone have suggestions as to how to fix it???

Similar Messages

  • Mail stops downloading from server

    Hello all -
    We are running 10.3.9 on a 733MHz Tower G4.
    We have four separate user accounts, each of which uses the same Mail application (1.3.11). With three of the accounts, there is no problem. However, there is a goofy problem when using Mail on the fourth account.
    After successfully running Mail for "a while" (downloading, sending, etc), we suddenly get the following error message when attempting to look at any mail:
    "The message from (what we're trying to look at) has not been downloaded from the server. You need to take this account online in order to download it."
    We are, in fact, online and have been opening and reading mail messages for "a while."
    This error message appears not only when we try to open a new mail, but also when we try to look again at a mail we've already opened! No matter what we try to read (new or already opened), we get only the error message, not the mail message.
    Quitting Mail and restarting it solves the problem, for a while. But it eventually rears its ugly head again.
    Any ideas - ??
    Thanks in advance -
    - The OldFart

    What type of account is this (POP, IMAP, .Mac)?

  • Mail stops downloading from pop3

    Hello,
    Our company uses GroupWise 7, and I have MBP and Mac Pro downloading messages from the pop3 server using Mail.
    Few days ago, Mail stopped downloading new messages from the server on BOTH MBP and Mac Pro.
    1. The pop server is running fine for other users. Users download messages using Thurnderbird and other clients.
    2. When Mail checks new messages, Activity Window tells me that it logs in fine, but returns no new messages although there are.
    3. I've tried to reset the program by deleting the preferences file. Initially, it downloads missing messages fine, but after that it stops working again. This only works one time.
    4. I've tried to resetting the program and the counter, but it hasn't worked.
    Does anyone have a solution to this issue? Please help!
    Thank you very much.

    Yeah, after a little further digging I found this thread...
    http://discussions.apple.com/thread.jspa?threadID=1603761&tstart=135
    It seems that they still don't have a fix, but an alternate to resetting the phone is holding the home key for 5-6 seconds while in the mail app. This will restart the app and get your email flowing again without having to restart the phone.

  • Mail 'not downloaded from the server'

    Recently, I have been getting the message
    "The message from Xxxxxxx (this is my account name) concerning “Xxxxxxxx (subject of the message)” has not been downloaded from the server. You need to take this account online in order to download it."
    This happens whenever I try to open old mesages, sent or received. But usually only happens after the program has been working fine for a few hours!
    If I quit Mail and restart it, all is OK for a while. But it usually happens again.
    Can anyone offer a solution, please?
    Very many thanks!

    Mike,
    In addition, the followup if you are using Mail 1.3, and the statement that this message is almost certain to be caused by an Overstuffed Mailbox, typically caused by size and large numbers of messages of diverse types is to see:
    http://discussions.apple.com/thread.jspa?threadID=121837
    and the important link it contains of:
    http://docs.info.apple.com/article.html?artnum=25812
    There are a few conditions caused by files that might not be needed, if any were leftover from Jaguar's mailbox structure, but somewhat rare. After you read these, let me know what you find, and any questions you may have.
    Ernie

  • How do I keep my emails in Apple mail after they have been downloaded from exchange server

    Hi
    I have an urgent issue with my work email. I have used Apple Mail to read and store my work email right off my work Exchange server - without any problem.
    All was fine, and for what seems a very long time, I happily used both my win 7 laptop at work and my 2 Apple computers at home and during travel as well as my iPhone - anywhere.
    However, now, there is a new policy at work where all email older than 3 months (sigh!!) has been removed to an "online archive" of the "emc SourceOne" - which is a non-crossplattform service - and not accessible from other than a windows PC with supported browser (not including SafarI). (Windows revenge) I have lost all access to these on my iPhone, which is a shame - not Apples fault, though. This is  not about blaming Apple.
    However, I still have all my "older than 3 months" email in theory safely kept on both of my Apple computers - presumably safely stored in Apple Mail.
    Here is my question: I have not dared to connect either of these imacs / mbas to Internet - at all - in fear of losing my precoius work emails. I have feared that the exchange server will kill all these "older than 3 months" email kept there - as soon as it gets a chance to do so.
    So I urgently need an educated advise. Googling any kind of "apple" questions seems to be far less productive now than a few years ago...
    1. Can I safely connect Apple Mail to internet without losing my already downloaded exchange emails?
    2. If not - how should I proeceed to get these files safely transferred to my iCloud email?
    Any and all help will be deeply appreciated!
    Best regards, from a chilly evening in Oslo, Norway
    Vidar

    When you connect your Mac back up to the Exchange server, it will “sync” what is on the server to your Mac, losing all those older emails. Don’t reconnect until you have moved them.
    To move them, Drag them from the Exchange folders on Mail and into an iCloud folder. The emails will then be stored on iCloud instead of on the exchange server.
    You could also just create mailboxes on your Mac and drag them into that. They wouldn’t be accessible to other devices, but you’d have them on your Mac.
    To create new Mailboxes, Click the Add ( + ) button at the bottom of the Mailbox list and choose New Mailbox…
    You can choose where that folder is stored, either under On My Mac for a local mailbox, or in your iCloud account which will make a folder on the iCloud server.
    In the future, you need to start moving your emails to those independent mailboxes as you file them, and set up a rule that will move anything older than 50 days into a “catch-all” Mailbox you create on that same location (either On My Mac or iCloud). Mail Preferences, Rules.

  • Mail not downloading from pop server

    I hit the get mail button, and I see "Incoming Messages" working away in the bottom left corner, but the messages don't get downloaded to my imac.
    I checked the Account INfo and the mail is on the POP server, but hasn't downloaded to my mail app.
    What can I do?

    This is bad. My Inbox now shows empty. I have checked the mbox/messages folder, and it contains a lot of emix files, which are readable, but strangely, they are very old, many from previous years. There are no recent mails in these emix files. Yet I only keep the last couple of months' emails in my Inbox!
    There are over 600 messages on the POP server, and I have stopped checking mail, in case Mail tells the server I have them, and my pending mails are deleted on the server. Checking Mail does not seem to show any new mails in my Inbox, although SpamSieve has logged several. (I have saved SpamSieve's log, so I can have its summary of emails I've supposedly received, and I can email their senders about them later if I have indeed lost these emails.)
    I have turned off TimeMachine, so it doesn't overwrite my previous Inbox. When I check it, it contains emails up to the point where I upgraded to Leopard (21 November), but when I open these emix files, they only have a title, no contents.
    I am confused and worried. Before upgrading to Leopard, I had a working mail client, and a lot of email in my Inbox. After upgrading, I can't receive mail, and my Inbox shows as empty. I have repaired permissions and restarted, more than once. Console has no comment: indeed, it shows no information after the 21st November (the day I upgraded), although other logs, such as the SpamSieve log, continue to update, and crash logs continue to be written. There are older "console" logs from previous dates, but the current "console" only goes up to 21st November.
    Please advise me. I am frightened to do anything else myself, in case I lose my data. My concentration is very limited, but I can follow simple instructions.
    I do not understand why Leopard Mail has rearranged my mailboxes. I had quite a few extra mailboxes within my overall account, and I filtered mailing list messages into them. (These mailboxes still contain their mail, including some messages which SpamSieve logs as received today.) These extra mailboxes are listed as part of "On My Mac", which I thought used to be the whole hierarchy, but after upgrading to Leopard, is only a sub-section of the hierarchy, listed after Reminders and Smart Mailboxes (I installed MailTags once, but had problems with it, so I removed it). Could this rearrangement of mailboxes be part of the current problem?
    Thankyou for any help you can offer.

  • Yahoo Mail Plus popping from Exchange Server 2003 Issue

    Hi, while I know that this is a little off topic, I really want to try the Yahoo direct push email solution with my iPhone. My problem is that when I configure the Yahoo Mail Plus service to retrieve emails from my corporate exchange server, it fails with a time-out error message. The really confusing part with all of this is that Gmail works perfectly. I know that I am put in the correct parameters, since Gmail has no problem popping my email from the exchange server. Is there anything special I need to have done to make this work? Here's a sample of the information I am using to configure Yahoo to retrieve my email:
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    port #: 995 (secure pop 3)
    username: same as my domain name in MS Active Directory
    password: same as used to login to MS Active Directory.
    Again, this configuration works perfectly on Gmail. If Gmail could push to my iPhone, I would just stick with it. Any ideas?
    Thanks,
    Jules

    Hi, while I know that this is a little off topic, I really want to try the Yahoo direct push email solution with my iPhone. My problem is that when I configure the Yahoo Mail Plus service to retrieve emails from my corporate exchange server, it fails with a time-out error message. The really confusing part with all of this is that Gmail works perfectly. I know that I am put in the correct parameters, since Gmail has no problem popping my email from the exchange server. Is there anything special I need to have done to make this work? Here's a sample of the information I am using to configure Yahoo to retrieve my email:
    Server: mail.corporateserver.com
    port #: 995 (secure pop 3)
    username: same as my domain name in MS Active Directory
    password: same as used to login to MS Active Directory.
    Again, this configuration works perfectly on Gmail. If Gmail could push to my iPhone, I would just stick with it. Any ideas?
    Thanks,
    Jules

  • Hi ,I have a Mcbook Pro Mail version 6.3, since we changed from ADSL to fiber the incoming mails stop coming.out is fine after we changed the ports etc. does anyone know what alse we shall do?thks!

    hi, I have a Mcbook Pro Mail verson 6.3,
    since we changed from ADSL to fiber the incoming mails doesnt work.
    out is fine as we have configurated the e mail account with correct info.
    so what can be the problem? anyone that can help out?
    its my first time out here...thks!

    It's either a problem with your incoming mail server (are you using POP or IMAP?) or, possibly, a problem with your new router.
    Which mail service are you using and what is your incoming server address? Does it require a special port?
    Clinton

  • I updated my iphone 4S with iOS 6.1.3 and now my e-mails say, "This message has not been downloaded from the server".  We have an Exchange server at work.  ??

    I updated my iphone 4S with iOS 6.1.3 and now I cannot retreive or send my e-mails.  We have an Exchange server at work.  I still receive the e-mails on all my devices just fine and I can see the subject headings & a small portion of the body of the e-mail, but when I open the e-mails there is no body and it reads, "This message has not been downloaded from the server".  Very aggrevating and is not helping my business at ALL!!  Same has happened with both iPads we own now. 

    Delete then add back the exchange acct on each device.

  • "This message has not been downloaded from the server" - Multiple devices all using Exchange Active Sync

    We are having this issue across multiple IOS devices ranging from IOS version 5.x up to the latest 6.1.2. Many (not all) emails sent to the devices are unreadable and simply state: "This message has not been downloaded from the server". Microsoft believes this to be some sort of bug with the IOS devices in the way they are handling the SSL encryption.
    Facts:
    - Devices are connected to an Exchange 2010 SP1 Rollup 6 via Active Sync (No POP3, IMAP or SMTP)
    - issue occurs on multiple IOS devices within the organization ranging from IOS 5.x up to the latest 6.1.2
    - Issue occurs on both external cellular data and internal wireless networks
    - Not all emails sent to the devices result in the error, but issue does tend to occur more frequently from certain senders/domains
    - Using the same user account on an android phone does not result in an issue (even when receiving the exactly same email that has been sent to the IOS devices)
    - Closing mail app / rebooting device does not resolve the issue
    - Doesn't appear to matter what the mesage format is (can be html, plaintext, etc)
    - Spent nearly 7 hours with Microsoft going through the Exchange server configuration and looking for possible causes. None have been found and all testing indicates things are setup correctly.
    - This is not a case of Issue 2.3 listed here: http://support.microsoft.com/kb/2563324 (verified by Microsoft Support)
    - If we disable SSL on the IOS device and connect via plain HTTP the messages are displayed correctly!
    - If we use a different SSL certificate, the issue still occurs - so not a problem with the original cert.
    Does anyone have any suggestions on what would cause this? Does the ISO devices have any sort of log that would indicate why it's reporting this error? The current error is pretty unhelpful.

    GFI Have a solution for this problem. It is to do with iOS implementation of reading the message headers when SPF compliance modifications are made by GFI.
    http://kb.gfi.com/articles/SkyNet_Article/Error-This-message-has-not-been-downlo aded-from-the-server-when-downloading-messages-to-an-iOS-device?retURL=%2Fapex%2 FSupportHome&popup=true

  • A Twist on (this e-mail) has not been downloaded from the server.

    So I've read the discussions on the following message in MAIL
    The message from [email protected] concerning “Re: blah has not been downloaded from the server. You need to take this account online in order to download it.
    But here's my issue - the ONLY e-mails in my POP account that have this message are between myself and one other person. All other e-mails from the same time period, and in fact everything in my POP account is normal except for messages I sent to and received from this person. I don't want to get into the specifics, but I have several good reasons PRIOR to discovering this to believe that my communication with this person was being monitored. If I didn't have these doubts from before as well as the fact that ONLY this correspondence is tainted, I wouldn't be so curious.
    Is it possible that this "download from server" message indicates that some other party was reading these messages? I was not in the US during this exchange - but rather in a country which does poke around quite a bit. I don't mean to sound dramatic or paranoid - but it is awfully strange and suspect.
    thanks.
    (i don't think this is a problem with Tiger or OS X or whatever - as it only applies to this correspondence)

    What does "being monitored" mean?
    In Mac OS X 10.4 (Tiger), that error message means there is some mismatch between what Envelope Index says there is in a mailbox and what there really is.
    The only way I can currently think of those messages being monitored could have a bearing on this is that someone had access to the *.emlx files stored locally on your disk.

  • Will download message from my IMAP ACCOUNT BUT STOPPED DOWNLOADING FROM MY POP ACCOUNT ON THE SAME SERVER

    I have multiple servers I download mail from- will download messages from gmail to local folder
    was downloading for multiple users on a server with pop and stopped downloading a week ago for-
    will download from same server using imap but prefer pop to delete message on server-
    may have happened when computer system crashed

    I am downloading multiple gmail accounts using pop without issue. So we need to look further.
    Do you get any error messages?

  • Mail not downloaded from server

    I've never had any problem reading my mail but am now getting the following message: Message has not been downloaded from the server. You need to take this account online in order to download it. As far as I can see, the account is online. If I restart the computer, this sometimes fixes the problem temporarily. Please help.

    Hello, and welcome to the Discussions.
    If you are running 10.3.9, as the info below your post reports, then you likely have an Overstuffed Mailbox. The message you are getting is the result of errors in the index for the mailbox.
    First, confirm your version of OSX, and if 10.3.9, then read:
    http://discussions.apple.com/thread.jspa?threadID=121837
    and the important link within it of:
    http://docs.info.apple.com/article.html?artnum=25812
    After observing the size of this mailbox (is it the Inbox?), report that result.
    Ernie

  • Migrate from Exchange Server 2011 to Mac OSX Lion Mail Server

    Hi all,
    I'm looking to migrate from Exchange Server 2011 to Mac OSX Lion Mail Server.  I work for a company with roughly 30 employees and they use exchange for mail, contacts and calendars.  We want to take full advantage of OSX Server and to completly get off of exchange.
    What are the best ways to do this?  Are there any tools available to help this process?

    I agree with the points made by Strontium90. If you have any PCs then Apple's mail/contacts/calendar software is a poor choice. Kerio Connect as a mail/contacts/calendar server would not only support Macs but would also do a good job supporting PCs running Outlook.
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    There are some annoyances I have with Kerio, firstly they have always charged a 'maintenance' fee for their software. This provided access to software updates, and in the past also provided access to Kerio technical support. Unfortunately they now only let you make two (2) support cases per year for that cost, and you now have to pay extra for any more cases. Also while they added support for EWS (Exchange Web Service) to allow using Outlook 2011 for Mac as a supported email client, they did a poor job of this so that it does not work properly with any other EWS compatible client. This means it will not work in EWS mode with Apple Mail, nor with Outlook for Windows. While there are other ways to connect these other clients, this seems a foolish move and there have been plenty of requests to fix this.
    Apple's Mail client uses EWS to connect to a 'real' MS Exhange server.

  • Sent Mail says "_____ has not been downloaded from the server."

    One of my users tells me that her sent mail witch she refers to often says, "The message from user name <email address> concerning “Kalimba Co.” has not been downloaded from the server. You need to take this account online in order to download it." (The account is online, sending and recieving is not a problem)
    I have read some other related issues and found that mail usually only holds 1GB in the sent folder and she had 6k emails (1.74GB) in this folder which I deleted and the problem is still not solved. I saw where a third party script was used in the related issue but that is not the route I want to go. Yor're help is greatly appreciated.

    This might be a Tiger issue. You probably have upgraded tot 10.4 recently or installed firmware.
    Before doing anything else... (like removing account, or shuffling messagefiles and the like) you might want to try this..
    http://docs.info.apple.com/article.html?artnum=303803
    This article describes how to reindex Mail by removing Envelopindex file from your home/library/mail/ folder.
    It worked great for me.
    Eventhough gmail is pop account, removing indexfile "Envelopeindex" (moved to desktop) was good enough. A dialoguebox will tell you that new Tiger functions need this reindexing.
    I hope this works for you as well.
    Regards

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