Mail Stuck in Mail Submission Queue

We have an Exchange 2010 Server SP1 which is running the Hub Transport, Client Access and Mailbox Server roles all on one physical box.
The issue we encountered the other day is that ALL mail flow effectivly stopped and we have over 1000 messages sitting in the Mail Submission Queue. This meant that even internal mail being routed had stopped and was polling in this queue.
We first tried restarting Exchange Services such as the Information Store and Transport service. This did not work and mail was still polling and increasing in the Mail Submission Queue.
I then read somewhere that it could be caused by IIS so I performed an iisreset to restart the IIS services.
After IIS came back online sure enough the Mail Submission Queue started dropping and all mail started flowing again and delivering to mailboxes.
We run on the Exchange Server the built in anti-spam agents and Symantec EndPoint Protection Anti-Virus only. We have Messagelabs that scan our external mail for spam before delivering to the mail server.
So my question is.... Why is that restarting IIS caused the Mail Submission Queue to start processing normally? I am very concerned about this and would like some guidance on what the issue could be...
Thanks in advance.

Does anyone have any further ideas ?
Hi,
I would start with investigate free disk space on the disk drives.
If the logdrive containing the Transaction logs has less then 1 GB of free space, no emails would be submitted to the database. Hence the Mailbsubmission Queue.
See the section: Low Disk Space on Database Logs or Database Drives
http://technet.microsoft.com/en-us/library/bb331958.aspx#Low
Make sure that your backup is running as it should and logs are beeing flushed. An easy way to check when the last fullbackup was run is to run
get-mailboxdatabase - status | fl Name, *backup*
Your problem could also be caused by Hub Transport Back Pressure
Understanding Back Pressure
http://technet.microsoft.com/en-us/library/bb201658.aspx
Martina Miskovic
Hi,
The disk drives have more than enough free space. Im not sure what you mean with the backups as we use a third party application to backup the data to a remote site. I will investigate the back pressure but unsure if this will explain why restarting IIS
resolved this issue.

Similar Messages

Some Journaled Calendar Requests get stuck in Submission queue - 550 5.6.0 - storage error in content conversion

I am having an issue on hub transport servers running Exchange 2010 SP3 RU6.
Where some journaled meeting request related messages (acceptances, etc.) get stuck in the Submission queue.
The error is:
400 4.4.7 The server responded with: 550 5.6.0 M2MCVT.StorageError; storage error in content conversion. The failure was replaced by a retry response because the message was marked for retry if rejected.
I raised the issue with our mail archiving vendor and they indicated this was an Exchange Server problem which should have been fixed in Exchange 2010 SP3 RU3, however we are running SP3 RU6 and the issue continues to occur.
I realize that we could just delete the stuck messages from queue but has anyone run in to this before and know how to prevent it from happening?
Thank You.

Hi Mike,
If you temporary disable\bypass third party Archiving , then what happens in the Queue.
Thanks , Prakash
Please Note: My Posts are provided “AS IS” without warranty of any kind, either expressed or implied.

TNEF Issue - Winmail.dat or messages stuck in submission queue

Hi guys,
I've looked around the forums and have found people that have had submission queue issues when they set TNEF to $null or $false, and have found that the unified answer is to set TNEF to $true.
I also see folks having issues with recipients in remote domains receiving winmail.dat files in some instances (with a .pdf or .xls file attached) if TNEF is set to $true.
I have both issues. If I set TNEF to $true, I encounter the winmail.dat file problem. If I set TNEF to $false or $null, I encounter the submission queue issue (submission queue states "A transient storage failure occured", and users get a queue
expiration bounce). Neither of these states are acceptable. I cannot have messages stuck in the queue only to be expired, and I cannot have recipients in remote domains failing to receive attachments in emails.
Does anyone have a possible workaround that might resolve this particular situation? It seems that this has been an issue in Exch 2010.
Current Environment Configuration:
I am running Exchange 2013 SP1 Standard on both of my CAS/MBX servers, running on Server 2012 R2 patched to the latest updates. I have an inbound spam filter, but mail outbound is not filtered, therefore the spam filter on our side should not play a role.
I do have not made any changes to the exchange default malware filter either. Other than this issue, mail is flowing correctly and as expected.

I also see folks having issues with recipients in remote domains receiving winmail.dat files in some instances (with a .pdf or .xls file attached) if TNEF is set to $true.
Hi,
According to your description, my understanding is that all the remote domain's recipients would receive winmail.dat files when you send the message to them if TNEF is set to $true, right?
The Winmail.dat file is used to preserve Rich Text formatting. Outlook uses it when sending a Rich Text-formatted message. During transport, the content of the message may be changed, preventing the receiving client from being able to read the formatting
instructions. In other cases, the receiving client does not use or recognize the winmail.dat file.
I recommend that you refer to the following article to solve the issue:
http://support.microsoft.com/kb/278061
Method 1: Change the default message format
The sender can change the format of the email messages that they send by using the following steps:
On the Tools menu, click Options, and then click
Mail Format.
In Compose in this message format, click to select Plain Text, and then click
OK.
NOTE: To send to certain recipients that use RTF format and others recipients that use plain text format, the sender must set the option for the recipient in either the Personal Address Book or the recipient's contact record.
Method 2: Modify the recipient's entry in the Personal Address Book
The sender can use the following steps to remove the RTF format from the recipient attribute in the Personal Address Book:
On the Tools menu, click Address Book.
In Show Names From, click the Personal Address Book.
Select the addressee that you want to set as plain text, and then click
Properties on the File menu.
In the SMTP-General tab, click to clear the Always send to this recipient in Microsoft Exchange rich text format check box, and then click
OK.
Method 3: Change the specific contact format
The sender can use the following steps to set plain text in the recipient's contact record:
Open the recipient's record in the Contacts folder.
Double-click the recipient's e-mail address.
In the E-Mail Properties dialog box, click Send Plain Text only under
Internet Format.
Method 4: Set the Outlook Rich Text Format Internet e-mail setting
In Outlook 2003 and Outlook 2007, click Options on the Tools menu.
Click the Mail Format tab.
Click Internet Format.
Under Outlook Rich Text options, click either Convert to HTML format or
Convert to Plain Text format.
Hope this helps!
Thanks.
Niko Cheng
TechNet Community Support
Niko,
The Winmail.dat issue is only part of the problem, as described in my original post. For these messages (which it's a different set of messages every time, and it's becoming impossible for me to track them all down), if I set exchange or outlook to encode
the message in Rich Text, the message gets encoded and sent to the recipient. Some of our recipients will reject the message because it is rich text, others receive a winmail.dat file.
However, if I set exchange to not encode messages (TNEF= $false or $null), the message becomes stuck in the submission queue and eventually times out with an error resembling "Storage Transient Failure".

Messages Stuck in Submission Queue after Database failover to DR site

Hi Everyone,
Yesterday Night we had a Database failover to DR site but emails were stuck in the submission queue to resolve we failed back the Database. We have Exchange 2010 SP3 Ru4 with Active-Active DAG across 2 AD sites.
After checking the connectivity logs on the Transport server i found out that the Transport server was trying to connect to the mailbox server where this database was residing directly instead of using the Transport servers in the 2nd site.
We have 4 more databases on the same server but for those databases there was no issues and the mail flow was working fine.
Only thing i checked is that we have about 700 GB of log files for this database. Could that can cause this issue.

Hi,
Thanks for your response.
I did not restart transport service. I assume restarting transport service might have resolved the issue.
But, i want to know the reason why this happened as we have stretch DAG so this can cause major outage in case more mailbox database fails over.
Removing the logs files is what i am thinking to do maybe within this week.

#550 4.4.7 QUEUE.Expired; message expired ## With LastError "A storage transient failure has occurred during content conversion." In submission Queue. (Exchange 2013)

Greetings,
We seem to be having a problem with some users who are attempting to send e-mails from within the organisation to an external domain. Not all users are affected, and not all outgoing e-mails have this issue.
Some e-mails get stuck in the submission queue. This is the error message in Last Error : "A storage transient failure has occurred during content conversion."
Days later, the internal user who send the message gets a #550 4.4.7 QUEUE.Expired; message expired ## NDR.
We did have some initial configuration issues, but these were fixed more than a week ago :
- The external FQDN during EHLO was set to the wrong address, now pointing to the correct one.
- SPF record was updated with new IP adress.
Here is some additional information on the issue :
- Not on any blacklists - checked using dnsbl.info
- Telnet to remote servers works from exchange server, connections are accepted and can send mail.
- Outbound SMTP test ran using Microsoft Remote Connectivity Analyser : Passed with both External (Static) and Smarthost IP.
- This seems to happen only with emails that have an attachment and that are transfered, but only for the affected users.
- If content from these e-mails is manually copied over to a new email, email is sent to destination without problem.
Configuration information :
- Exchange 2013 running on Windows 2012 Datacenter with all latest updates.
- Outgoing e-mail is sent via smarthost. Only one outbound transport rule is active.
- Using internal DNS server.
- There is only one mailbox database.
Thank you for taking the time to read this!

On Wed, 16 Jan 2013 15:31:14 +0000, Ipigi wrote:
>Sorry, I often get some terms mixed up when I explain things as our users use the French version of outlook.
>
>E-mails are not transferred, but forwarded manually from their outlook. Message format in outlook is set to HTML and not Rich Text when they foward the e-mail.
Do they forward the message as an attachment?
>When forwarded internally, this is in the internet headers :
>
>Content-Type: application/ms-tnef; name="winmail.dat" Content-Transfer-Encoding: binary
Within your organization I'm prety sure that messages will use TNEF.
What does the message contain at the external recipient's side?
>It really seems to me that Exchange is not converting RTF to Plain Text. The first link you provided states in it's final paragraph that Exchange should be doing this conversion.
If you can, try creating a mail-enabed Contact for one of the external
recipients and set the message format on that.
>If I disabled TNEF as that link suggests, offending messages will get stuck in the submission queue again.
>
>I thank you for your help so far. This is not an issue I've had with any previous installations/migrations of Exchange that I have done.
>
>Please let me know if you need any additional information.
Have you tried UNsetting TNEF on the remote domain?
Set-RemoteDomain Default -TNEFEnabled $null
That should leave it up to the client to determine the format. It's
probably not what you're after, but see it makes a difference in the
format.
Rich Matheisen
MCSE+I, Exchange MVP
--- Rich Matheisen MCSE+I, Exchange MVP

Email stuck in the outgoing queue on Mail Server 10.3

I keep getting the following message in my mail SMTP log...
Feb 9 02:39:04 kaltenbaeck postfix/qmgr[4265]: 1591A2681DC: to=<[email protected]>, orig_to=<[email protected]>, relay=none, delay=238986, status=deferred (connect to mailin-04.mx.aol.com[205.188.156.249]: server refused mail service)
It look like my server keep trying to sent this message over and over. How can you erase all outgoing mail in Queue on OSX Mail Server 10.3.9? The instructions on Apples site are for 10.4. I don't have a maint. button, (at least I can't find one).

postqueue -p
<sample>
6B94E3DB5E6 961 Mon Feb 12 13:57:23 [email protected]
(connect to moo.foo.org[206.207.85.33]: Connection refused)
[email protected]
smtp:~ root# postsuper -d EECBE3D8A0A
postsuper: EECBE3D8A0A: removed
postsuper: Deleted: 1 message

Messages stuck in "Retry" in Submission Queue - Exchange 2013

Hello,
We have 2013 Exchange consisting of 2 CASs and 2 MBX servers spanning two locations via VPN, 1 of each server in each location. We are hosting exchange for an outside domain, and have just transferred them into our organization within the last month. There
are two users who consistently have messages stuck in the "Retry" status in the submission queue. Not all of their messages, but usually 2-4 are stuck and eventually kicked back to them.
I have read other forums about a potential issue with conversion to RTF. I have forced the queues empty and attempted this fix, but within a week the users had messages stuck again.
Has anybody run into this and possibly found a fix?

Thank you for all your replies.
It appears this issue has been resolved. At first I made the following change:
Get-RemoteDomain | Set-RemoteDomain -TNEFEnabled $False
Restarted Transport services on both mailbox DB Servers and the messages remained in the queue and more messages were getting stuck.
Then I made this change:
Get-RemoteDomain | Set-RemoteDomain -TNEFEnabled $True
Restarted Transport services on both mailbox DB Servers and the messages cleared from the queues and it seems no more messages are getting stuck as they were before.
I also changed the message timeout from 2 days to 2 hours. I'd rather know sooner than later that a message was stuck. I plan to continue monitoring this.
Thanks again.
Stop Stop Stop, this isn't a solution! Every single post I run into this answer, but it is a real crappy "solution". Simple: there is no solution yet, if everyone take this for an answer there will never we a good answer! This is a work around,
we got mails stucked in the queue for 2 months and it start with no reason. We have every update, enough disk space etc. Settinf the remote domain to true brings you the problem with Apple users and Gmail, hotmail etc. They will receive an email.dat or no
attachment when you send HTML mail. The False or Null is a future that make mail HTML so you can use signatures, pictures etc. It always worked, now only for 2 days and we must reboot again. Set de Remote domain to true we have problems with customers who
doens't receive their email correct!.
Microsoft please solve this problem and stop making crappy excuses or crappy workarounds, a solution is what we need!!!

Mail submission service on 2007 SP3 , does not start.

Hello,
I have two Exchange servers 2007 SP3 over Windows 2008 R2. One of them is a combination of the Client Access + Hub transport, and the other only holds the Mailbox role.
Whenever I start up the Mailbox server, the service "Mailbox submission service" does not run, even when it is set to be started automatically.
The two servers reach the Domain controller, they log on well, so, I suppose it is not a problem related to Active Directory.
I manually start the service and apparently it is okay, mails begin to flow normally.
I am reading issues related to Exchange 2010, about this very same service, but not regarding Exchange 2007 SP3.
Thanks in advance!
Luis Olías Técnico/Admon Sistemas . Sevilla (España - Spain)

Luis,
You wrote:
"I have restarted it again (lab environment, so, no impact ) [...]"
The same thing happens to me. One service or another does not start when I boot the test Exchange servers. I have to manually start them. Then everything works fine.
See what Ed Crowley wrote. If you shut down your test machines during periods of non-use, this is not unexpected.
As for the service logon (System Local Account), that is indeed the correct setting:
http://technet.microsoft.com/en-us/library/aa998342(v=exchg.80).aspx
That setting is not something that is normally changed and I don't think changing it would improve matters (it would probably break things).
If you look at the link above, you'll see that the mail submission service is dependent on the Active Directory Topology service. So if that service has not finished starting (has not finished querying Active Directory for the information it needs),
possibly because the CPU on the server is busy performing other startup operations, then it would not matter what the logon account is.
In other words, changing the logon account for the mail submission service will not make the AD Topology service start faster. And the mail submission service cannot start until the AD Topology service does.
Please mark as helpful if you find my contribution useful or as an answer if it does answer your question. That will encourage me - and others - to take time out to help you.

Lot of SPAM mails in queue - Warnings from ISP

Hi Jay,Shane and ALL,
We are running messaging on Solaris 10 with below version.
Sun Java(tm) System Messaging Server 6.2-7.05 (built Sep 5 2006)
libimta.so 6.2-7.05 (built 12:18:44, Sep 5 2006)
Insured that no entries added to mappings (except localhost) and only "authenticated SMTP" allowed.
We implemented Separate AV/anti-spam box with aliasdetour and conversion channel which is working fine.
we could achieve >95% spam control but recently we started receiving warnings from ISP that SPAM being sent out from our mail server.
++++++++Part of mail sent by ISP+++++++++
Data received in complaint:
Return-Path: <x>
Delivered-To: x
Received: from webmail.<our-domain>.com (our_mail_server_IP) by mail.iecc.com with SMTP;
7 Sep 2007 03:29:00 -0000
Received: from User ([210.70.82.129]) by webmail.<our-domain>.com (Sun Java System Messaging Server 6.2-7.05 (built Sep 5 2006)) with ESMTPA id <x> for x; Thu,
06 Sep 2007 20:45:43 -0400 (EDT)
Date: Fri, 07 Sep 2007 08:47:54 +0800
From: Bank of America <x>
Subject: Account Information Update.
To: Undisclosed recipients: ;
Reply-to: x
Message-id: <x>
MIME-version: 1.0
X-MIMEOLE: Produced By Microsoft MimeOLE V6.00.2600.0000
X-Mailer: Microsoft Outlook Express 6.00.2600.0000
X-Priority: 1
X-MSMail-priority: High
X-DCC-IECC-Metrics: tom.iecc.com 1107;
bulk Body=154 Fuz1=154 Fuz2#X-Tag: tagged by DCC
Content-Type: text/plain
Content-Transfer-Encoding: 8bit
++++++++++++end-of-part-mail-sent-by-ISP++++++++++++
I noticed around 10K SPAM mails getting generated (added) daily in tcp_local channel queue.
+++++++++a mail in queue++++++++++
qm.maint> read 3000
Message id: 3000
Filename: /iplanet/SUNWmsgsr/data/queue/tcp_local/017/ZWf0I3dFTzue9.00
Transport layer information:
Envelope From: address: [email protected]
Envelope To: addresses: [email protected]
Message header:
Received: from User ([203.144.16.210])
by webmail.<our_domain>.com (Sun Java System Messaging Server 6.2-7.05 (built Sep
5 2006)) with ESMTPA id <0JO300B5LSZDBK10@webmail.<our_domain>.com> for
[email protected]; Sun, 09 Sep 2007 09:47:45 -0400 (EDT)
Date: Sun, 09 Sep 2007 23:49:59 +1000
From: Bank Of America <[email protected]>
Subject: Account Information Update Urgently Needed
To: Undisclosed recipients: ;
Reply-to: [email protected]
Message-id: <0JO300B5MSZFBK10@webmail.<our_domain>.com>
MIME-version: 1.0
X-MIMEOLE: Produced By Microsoft MimeOLE V6.00.2600.0000
X-Mailer: Microsoft Outlook Express 6.00.2600.0000
Content-type: text/html; charset=Windows-1251
Content-transfer-encoding: 7BIT
X-Priority: 3
X-MSMail-priority: Normal
qm.maint>
++++++++++++++++++++end-of-mail-in-queue++++++++++++++++++++
Wondering how these mails exist in tcp_local queue wherein none of IPs (or users) allowed to relay through our servers.
Pl help me resolve this issue.
TIA
Prvn

Thanks Shane.
Pl find my below answers:
Hi,
You need to track down the source of the emails by
locating the relevant mail.log lines that correspond
to the email delivery attempt. This will at least
tell you how they are getting in (whether the email
is coming in via the
tcp_local/tcp_auth/tcp_submit/tcp_intranet channel
etc.).07-Sep-2007 19:13:44.02 tcp_auth tcp_local EA 3 [email protected] rfc822;[email protected] [email protected] User ([210.70.82.129])
08-Sep-2007 16:21:44.38 tcp_auth tcp_local EA 1 [email protected] rfc822;[email protected] [email protected] User ([203.144.16.210])
>
From there you can determine (if you have enough
logging enabled such as LOG_USERNAME=1,
LOG_CONNECTION=1, LOG_MESSAGE_ID=1) why they emails
are being allowed through... After enabling the three parameters (option.dat and did cnbuild/restart),
i noticed lot of such entries in mail.log_current:
10-Sep-2007 00:04:28.59 tcp_local Q 2 [email protected] rfc822;[email protected] [email protected] <0JO400CPG2A15F00@webmail.<our-domain>.com> *admin@<our-domain>.com mailin.binghamton.edu dns;mailin.binghamton.edu (TCP|192.168.1.41|34548|128.226.7.23|25) (mail2.binghamton.edu ESMTP [7e5e6797de0c707331914caad1b54f2f]) smtp;450 <[email protected]>: Sender address rejected: Domain not found [email protected]: smtp;450 <alert@bancamerica.
I have seen cases of:
-> Incorrect mapping rules (so tcp_local->tcp_local
relaying was broken)
-> Overly large 'internal' IP mappings (so
tcp_intranet was the source channel)My Mappings file:
+++++
! MTA mappings file
! for access control and other table lookups
PORT_ACCESS
*|*|*|*|* $C$|INTERNAL_IP;$3|$Y$E
* $YEXTERNAL
INTERNAL_IP
$(192.168.1.41/32) $Y
127.0.0.1 $Y
* $N
ORIG_SEND_ACCESS
tcp_local|*|tcp_local|* $N$D30|Relaying$ not$ allowed
tcp_*|*|native|* $N
tcp_*|*|hold|* $N
tcp_*|*|pipe|* $N
tcp_*|*|ims-ms|* $N
! Block "external" submissions of explicitly source-routed "internal" addresses
tcp_local|*|tcp_intranet|@*:*.* $N$D30|Explicit$ routing$ not$ allowed
tcp_local|*|tcp_intranet|*$%*@* $N$D30|Explicit$ routing$ not$ allowed
tcp_local|*|tcp_intranet|*.*!*@* $N$D30|Explicit$ routing$ not$ allowed
tcp_local|*|tcp_intranet|"*@*"@* $N$D30|Explicit$ routing$ not$ allowed
SEND_ACCESS
tcp_*|*|*|*@[127.*] $X5.1.2|$NBad$ destination$ system
tcp_*|*|*|*@localhost.* $X5.1.2|$NBad$ destination$ system
tcp_*|*|*|*@example.com $X5.1.2|$NBad$ destination$ system
tcp_*|*|*|*@example.net $X5.1.2|$NBad$ destination$ system
tcp_*|*|*|*@example.org $X5.1.2|$NBad$ destination$ system
tcp_*|*|*|*@*.test $X5.1.2|$NBad$ destination$ system
tcp_*|*|*|*@*.example $X5.1.2|$NBad$ destination$ system
tcp_*|*|*|*@*.invalid $X5.1.2|$NBad$ destination$ system
tcp_*|*|*|*@*.localhost $X5.1.2|$NBad$ destination$ system
<IMTA_TABLE:mappings.locale
NOSCAN_IP
$(192.168.1.49/32) $Y$E
* $N
CONVERSIONS
IN-CHAN=tcp_noscan;OUT-CHAN=*;CONVERT No
IN-CHAN=tcp_local;OUT-CHAN=tcp_intranet;CONVERT No
IN-CHAN=tcp_*;OUT-CHAN=*;CONVERT Yes,Channel=tcp_scan
++++++++
-> A users username/password being hacked so
authenticated delivery was being used (tcp_auth was
the source channel with the same username each time)i will see this option but if somebody gets authenticated, i should see in logs?
Pls help me on this.....
Thanks
Prvn

Exchange Performance - Submission Queue

Good afternoon,
We've been having issues recently with the Submission queue filling up on our sole Exchange 2010 mail server running Windows Server 2008 R2; emails are still being processed, just at a slower pace than they are being received, causing delays between
when someone sends an email to us and when the email is received. In addition just being on the mail server everything feels slow and sluggish. Sometimes the mail server will be maxed out on memory but other times memory usage will be lower (like
right now for example memory usage is at 46%), however CPU usage is never too high and network usage doesn't seem too high to me either, yet even still at the moment we have 1100 messages in the Submission queue. I'd like to provide our server specifications
and what we're running on the server below and would appreciate it if someone could tell me if the server should be able to handle this load adequately (on a side note I realize we may have a lot running on this one server and that this is not optimal):
Server specs:
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- 32 GB DDR3 RAM @ 1333 MHz
We have 121 mailboxes on the server, running all 3 main Exchange roles (Hub Transport, Mailbox, and Client Access). We have maybe 40 phones and iPads connecting as well. We also have the following running on the server:
- GFI MailEssentials (anti-spam software)
- GFI FaxMaker (for sending and receiving faxes through Outlook)
- IIS hosting our main website (~200 hits a day), 3 web applications that are what I would consider pretty lightly used, the MailEssentials configuration site and Exchange stuff like OWA
- Hyper-V hosting a virtual machine running Windows Server 2008 R2 running nothing but Blackberry Enterprise Server (assigned 2 GB memory, no processor reserve set)
We are a small to medium-size business and I feel as if our server should be able to handle the above, can anyone provide any input on this? I appreciate the help!

Thanks for the reply, I've never noticed any peformance issues with either of our domain controllers but I have never tried rebooting them when this happens so I'll have to try this next week and report back. We have two domain controllers on
slightly-lower spec machines than our mail server; the domain controller I consider the "primary" (though I know it doesn't work that way anymore) is also our "primary" internal DNS server, DHCP server, WSUS server, and hosts a file share
storing dat files for users to download McAfee updates from, so not doing too much (in my opinion). The other domain controller (our "backup") is also our SQL Server (supporting 4 applications and tables for a variety of Access databases),
"backup" internal DNS server, and hosts a virtual machine which hosts our accounting software; I've noticed small performance issues with this machine once in awhile but nothing major. For reference we only have 124 user accounts
and 150 computer accounts total in Active Directory. Could it be that our Exchange server is connecting to this slower "backup" domain controller and this is what's slowing it down? Thanks again for your help!

Messages stuck in SMQ2 Inbound Queue.

Scenario: File->XI->Proxy
When I put 50 files at the same time in a directory, channel is configured Exactly Once in Order and we have created queue with the name GATQUEUE. The messages are picked up from directory and sent one by one to BPM process. 31 messages out of 50 poccesed succesfully but 19 of them get stuck in the queue always. Though GATQUEUE is released lately but they are stuck in 'XBQO$PE_WS90000013' queue. This is seen in SMQ2 Inbound Queue.
Could you please tell me how to release this message which are already stuck and what bit of configuration required so that it works for 1000s of files/messages at a time?
Thanks
K

Hi Kiran,
Just add the below parameter in XI tcode : SXMB_ADM
Execure Integration Engine and Configuration.
Click on Specific Configuration, go to change mode
Click on New entries
Category : MONITOR
Parameter :QRFC_RESTART_ALLOWED
Current Value : 1
Save.
Regards,
Venu.

Messages still stuck in the Inbound queue SMQ2

Hello XI Gurus,
All my messages with "READY" status are still stuck in the inbound queue (smq2) for the last 2 hours...there was no SYSFAIL error messages or scheduled background running. I have to manually go in and executed each of those messages, instead of automatically process it. Could someone please tell me how to troubleshoot this?
Thanks so much in advanced,
Dng

Implement SAP note 758677 for this. This exactly deals with your issue.
This Basically speaks about scheduling 'RSQIWKEX' for inbound and 'RSQOWKEX' for outbound queues.
Also, you need to set the parameter 'QRFC_Restart_ALLOWED' to '1' in the transaction 'SXMB_ADM' -> Integration engine. Its in the runtime dropdown menu.
Note : without this parameter being set this will not work.
Thanks,
Karthik
Edited by: Karthik Rangaraju on Oct 1, 2008 2:13 PM

Messages stucked in moni with queue status as "RUNNING"

Hi All,
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Thanks,
Siva.

Hi,
it can be due to multiple reasons....
check the interface logic built ...it can be either due to this or can be of large volume of data...
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HTH
Rajesh

Hp C310 e all in one. Print that is stuck in the print queue, cancel does not remove

hp C310 e all in one. I have a print that is stuck in the print queue, cancel does not remove says deleting. I have tried shutting down printer, closing word doc, multiple canel all prints. Any Ideas

Hello mackice,
Try these steps below to clear the print queue. The steps are listed for Vista and Windows 7 and would be slightly different for XP. If you are using a Mac then the steps below would not work. Please advise what OS you are using.
Option 1)
1. Click on start orb
2. Type in search window: "services.msc" (without the quotes)
3. click ok
4. Scroll down to Printer spooler service and click on it in the right side window.
5. On the left side click stop the service and wait forthe process to stop
(Do not close the window yet. You will have to restart it here later.)
6. next delete the print job in the printer queue
7. then restart the spooler service
8. Resubmit your new print job.
Option 2)
If that doesn't clear it, the next step would be to stop the spooler
service as stated above
Go into windows explorer
(Print job data is collected and stored in a spool file in the spooler
folder.)
It is located in:
C:\WINDOWS\system32\spool\PRINTERS
Your print job will show 2 files there Example below:
00002.SHD
00002.SPL
Delete the files located in there. There may be several of them
depending apon how many print jobs you submitted. You will have to
resubmit your print jobs all over again.
Next go back to services window and restart the spooler service
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Mail stuck in mail spool queue; 0-byte mail files

We've had several occasions lately when mail gets stuck and won't send out of the mail/spool folder. In doing some research, I note others have had this problem when a 0-byte mail item gets created and it evidently hangs up the queue. The only solution I've found is restarting CF service;deleting the 0-byte file does not help. Does anyone have another solution? But more importantly, and to which I have not found an answer: why are 0-byte mails being created; what cuases this?

Yes, you are correct. It is a known CF problem with no fix that I am aware of. It is unknown exactly what causes the 0 byte files. It is necessary to do the following:
- stop the cf services.
- delete the 0 byte files (zero byte files)
- start the services
I created a batch file that
- stoped the cf services
- used a program from the Windows Resource Kit called "robocopy.exe" With robocopy you can move files that are smaller than xx bytes to a different folder. Then del *.* those files.
- started the cf services
Then used task scheduler to launch the batch file once a day in the middle of the night, so it would automatically keep itself clean.

Mail Stuck in Mail Submission Queue

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