Mail stuck in outbox after update

After I updated the OS today, all my email messages are stuck in the outbox of Entourage. It was working fine before the update, and I didn't change any of the settings. Any thoughts?

Welcome to Apple Discussions!
Mail that gets stuck in the outbox usually can't find the SMTP server to send the messages to. Verify that the SMTP server you are sending to hasn't gone down, and if you are using password authentication that it hasn't forgotten your password. If you aren't connecting to the internet via the internet service provider who gives you the SMTP server, it may be blocked unless you specific a port to send the message through. 2626 and 587 are the most common alternative ports, though your internet service provider may have another. If using Exchange, check and see if you can send messages using an Exchange account with Mail.

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Cannot send e-mails e-mails stuck in outbox after update.

After doing the update i can no longer send e-mails.
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Has anyone got any ideas.
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Sorted.Deleted the e-mail account and then re-added it and it worked.

HT1766 my iphone 4 is stuck in restore after updating the lasted version. It was working fine before.How do I get it working again?

my iphone 4 is stuck in restore after updating the lasted version. It was working fine before.How do I get it working again?

Hello, fschris.
Thank you for visiting Apple Support Communities.
When experiencing issues updating or restoring an iPhone, here are the best articles to go through. If you received a specific error number when restoring, see the section labeled Get more help in the second article below.
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Resolve iOS update and restore errors in iTunes
http://support.apple.com/kb/ts1275
Cheers,
Jason H.

Outlook 2013 mail stuck in Outbox

We just started using Outlook 2013 and Exchange 2013 (Fresh install) but we got a problem with additional mailboxes.
When you open additional mailboxes on your exchange account settings where you have send as permissions and full access and then send an e-mail from that mailbox it stays in the outbox. Sending an e-mail in owa works fine from the mailbox.
What can this be?

We need to try basic steps for this mail stuck in outbox issue as below:
Work offline, move the stuck mail into another folder. Restart Outlook and Work online to send it again.
Temporarily uninstall or disable firewall and antivirus software.
Test in Outlook safe mode.
Create a new profile and re-setup your account.
Let me know the resualt. Thanks.
Tony Chen
TechNet Community Support

Outgoing mail stuck in outbox

I can receive mails but outgoing mail stuck in outbox.
checked mail preference and changed outgoing mail server (SMTP) to iCould (iColud). still does not work.
what else shall I check?

Hello Lilikoii,
Thanks for using Apple Support Communities.
From your post I see that you're unable to send email using the Mail application on your Mac. To troubleshoot this issue please follow the directions in the article below.
If you can’t send or receive email on your Mac - Apple Support
Have a good one,
Alex H.

Installed latest iOS on my iPad mini, it got stuck while restarting after update. It is still in that stage even after 7 hours.

installed latest iOS on my iPad mini, it got stuck while restarting after update. It is still in that stage even after 7 hours.

Placing your device into recovery (DFU-Device Firmware Upgrade) mode:
Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
   1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the
       other end of the cable connected to your computer's USB port.
   2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds
       until the red slider appears, then slide the slider. Wait for the device to turn off.
              * If you cannot turn off the device using the slider, press and hold the
                Sleep/Wake and Home buttons at the same time. When the device turns off,
                release the Sleep/Wake and Home buttons.
3. While pressing and holding the Home button, reconnect the USB cable to the
       device. The device should turn on. Note: If you see the battery charge warning,
       let the device charge for at least ten minutes to ensure that the battery has some
       charge, and then start with step 2 again.
4. Continue holding the Home button until you see the "Connect to iTunes" screen.
       When this screen appears you can release the Home button:
5. If necessary, open iTunes. You should see the following "recovery mode" alert:
6. Use iTunes to restore the device.
If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information.

Outlook 2013 Issues (Emails go missing when stucked in Outbox after restarted Outlook)

Hi,
I have being using Outlook 2013 for email but i have face for two main issues as below which is quite annoy me sometime.
1. Email stucked at Outbox (even is just a normal email without attahcment). Those emails which were stucked at Outbox will goes missing if i just close the Outlook and re-open the Outlook again.
2. Outlook will hangs/ freeze (showing Not Responding) when half way I just viewing my email in Inbox or I click on Calendar.
I have tried to some of the suggestion across other forums such as:
- Disable the add-in (example: Social Outlook Connector/ Lync Meeting (which i dont have it to use) and etc.)
- Checked on the Program Features and clear all the office plugin
- Change the Aero Setting in Windows
- Disable Anti Virus (Just guessing)
- Reinstalled the Office 2013 (Outlook 2013)
- recreated the Outlook profile
However after tried, the first two issue still happened and the critical part is the email will goes missing after i reopen the Outlook.
More Info:
- When the email stuck at Outbox, the Outlook is show "Connected to Exchange"
- My company is using Exchange Server 2007 R2 (not sure got any related or not)
Anyone can get help on this?!!! Thanks a lot!!!
The reason I re-posted this issue as the previous as remarked as answered but somehow after that no more ppl reply.. i need more ppl's suggestion here!!
Thank you

Hi,
Generally for emails stuck in Outbox issue, we need to try basic steps as below:
1. Work offline, move the stuck mail into another folder. Restart Outlook and Work online to send it again.
2. Temporarily uninstall or disable firewall and antivirus software.
3. Test in Outlook safe mode.
4. Create a new profile and re-setup your account.
As you have tried to disable Anti-virus, we also remind you to disable the firewall to test.
Please run MFCMAPI to check if there are emails or corrupted items that are stuck in Outbox, if yes, please delete them.
http://mfcmapi.codeplex.com/releases/view/101020
Here are some articles which use MFCMapi from where you can get some step by step guidance:
http://exchangeshare.wordpress.com/?s=mfcmapi
We can also perform a clean boot to determine if background programs are interfering with Outlook:
http://support.microsoft.com/kb/929135#appliesto
Regards.
Melon Chen
TechNet Community Support
We
are trying to better understand customer views on social support experience, so your participation in this
interview project would be greatly appreciated if you have time.
Thanks for helping make community forums a great place.

Ipad 2 stuck in recovery after update IOS 6.0.1

Hello there everything was working good before a update my ipad 2 ... stuck in recovery mode after updating to IOS 6.0.1... stopped in "Recovery Firmware" and after like 10 mins give me an error -1, i read before this error in http://support.apple.com/kb/TS3694 but the ipad 2 never felt before, always charge the battery as manual said, someone help me please, just a little disappoint after invested 800$ in this product and after a normal update stop working this way
Ipad 2 info:
Warranty is gone since i bought in Aug. 2011
Wifi + 3G
64 GB
Never Jailbreak
iTunes ver 11
Tried DFU but always stuck in the same point
Help me please!!! and thanks.

Thanks for the reply.
Yes i tried in my pc and disabled both and in my MacBookPro too, still no luck.

Office 365 mail stuck in OUTBOX

Hi,
We recently upgraded our Exchange Environment to Office 365. Suddenly my users started complaining e-mails would be stuck in OUTBOX. It would say sending but the bar would load forever. The only way to stop this is to restart OUTLOOK and then the mails would
be sent. All the new emails would be received too.
On the web I found out that people that were using a DLINK router had to turn off SPI. We were using a DLINK router too but we didn't have the SPI turned on. But to be sure I swapped the DLINK with a Cisco. The problem still persists.
http://community.spiceworks.com/topic/382519-outlook-stuck-on-outbox-if-left-idle
I also deleted some users' OST file and would reload it to see if this would improve the situation. Also this didn't help.
All my users surf via a squid proxy server. I don't and I never had the problem, so I changed my settings so I would surf via the squid proxy server and I also experienced the problem. I found this article on technet.
http://blogs.technet.com/b/onthewire/archive/2014/03/04/network-perimeter-tcp-idle-session-settings-for-office-365.aspx
I was wondering if there are other sysadmins out there who experienced the same problem with using Office 365 and squid. Do you have any solution for it? Because I haven't found one yet.
Kind regards,
Michael

Hi Mike,
How about sending emails to external via OWA on your laptop and desktop?
If working well in OWA, it seems an issue on the Outlook 2013 client side.
Please try to run Outlook under the safe mode to avoid some AVs and add-ins.
Please try to re-create profile to refresh the caches.
If not working in OWA, since Exchange 2013 is different from Office 365, I suggest ask Office 365 forum for help so that we can get more professional suggestions.
For your convenience:
http://community.office365.com/en-us/default.aspx
Also suggest collecting detailed error from App log.
Thanks
Mavis
Mavis Huang
TechNet Community Support

TS4002 Mail is running slow after update

After the recent update on mail it is running at a snail's pace. Any suggestions why or what to do? I don't have mountain Lion

Seems like this process worked out. I copied over the Mail folder in Library >Application Support, replaced Mail in Library and com.apple.mail.plist in Preferences. Feels much better <3
I'm thinking Mail just had enough after years of adding and deleting several email accounts. I also think Apple had changed the manner in which data is stored for Mail. The folder structures and file locations don't appear to be the same in the two user accounts.

2 Mails stucked in outbox and can not delete them..

Hi I'm Daniel, I have a problem with my mail app on my mac, last week i tried to send 2 videos using mail drop but my application wasn't working at all, i close the application and send the videos using googledrive but now when I open my mail app theres 2 mails on the outbox and I CAN NOT DELETE THEM its frustrating because every time i click on the mails and select delete my mac gets stuck and i have to shut it off with the power botton. I tried to delete my mail accounts and put them back on, but it doesn't work at all, i tried to remove some folder that i saw in another discussion here but it doesn't work, please help me!

The links below have instructions for deleting photos.
iOS and iPod: Syncing photos using iTunes
http://support.apple.com/kb/HT4236
iPad Tip: How to Delete Photos from Your iPad in the Photos App
http://ipadacademy.com/2011/08/ipad-tip-how-to-delete-photos-from-your-ipad-in-t he-photos-app
Another Way to Quickly Delete Photos from Your iPad (Mac Only)
http://ipadacademy.com/2011/09/another-way-to-quickly-delete-photos-from-your-ip ad-mac-only
How to Delete Photos from iPad
http://www.wondershare.com/apple-idevice/how-to-delete-photos-from-ipad.html
iPhoto for iOS (iPad): Delete photos from iPhoto
http://support.apple.com/kb/ph3137
How to: Batch Delete Photos on the iPad
http://www.lifeisaprayer.com/blog/2010/how-batch-delete-photos-ipad
(With iOS 5.1, use 2 fingers)
How to Delete Photos from iCloud’s Photo Stream
http://www.cultofmac.com/124235/how-to-delete-photos-from-iclouds-photo-stream/
 Cheers, Tom

I4 push mail doesn't work after update

My I4 push mail doesn't work after iOS 5 update. I have a mobileme acct and the settings show mail set up for push. Any thoughts?

Hello amishnik,
Thank you for your question regarding email on your BlackBerry PlayBook tablet.
Have you restarted the device and verified that the device is still connected to Wi-Fi? Are you able to browse the internet? If not, try this and let us know the results including any error messages.
Cheers,
-FB
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.
Click "Accept as a Solution" for posts that have solved your issue(s)!

Mail stuck in outbox. Mac locks up

I know there is a known issue with mail and there are numerous threads on the mail memory leak. I am amazed a core app like mail has been neglected by apple for so long but anyway.   I have a mail stuck in the outbox and cannot get rid of it due to the memory leak. Within a few seconds of launching mail the app hogs 10gig of ram and counting which doesn't give me change to get to the offending message. I cannot rebuild mailboxes either. I have been told it might be a gmail issue but I cannot do a thing once I click the dreaded mail icon. Any pointers would be appreciated

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
          SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
          View ▹ Show Log List
from the menu bar at the top of the screen.
Click the Clear Display icon in the toolbar. Then launch Mail and wait for it to do whatever it's doing. Select any lines that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name or email address, may appear in the log. Anonymize before posting.

Sending mail "Stuck" in Outbox??

I have mail that is not being sent to valid email addresses. They are still in my outbox.
3 Questions:
1) How do I force mail to be resent from the outbox?
2) If there are 3 messages in cue & message #1 has an invalid email address will it prevent messages numbers 2 & 3 from being sent?
3) If I put 10 correct email addresses in a recipient list and one address is incorrect, will the mail be sent to the 9 correctly typed email address and alert me that one address was unavailable or will the one incorrect address prevent the email from going out?
Thanks in advance!

> 1) How do I force mail to be resent from the outbox?
By fixing the problem that prevents it from being sent. There is no way to answer that with the information you’ve provided. What’s the problem exactly? What error messages do you get, if any? Are this mail account and the associated outgoing (SMTP) server provided by your ISP or by someone else?
> 2) If there are 3 messages in cue & message #1 has an invalid email
address will it prevent messages numbers 2 & 3 from being sent?
AFAIK, a message stuck in Outbox doesn’t prevent other messages from being sent. The reason why the message stuck in Outbox couldn’t be sent is irrelevant — unless it’s the same reason the other messages cannot be sent either, of course.
3) If I put 10 correct email addresses in a recipient list and one address
is incorrect, will the mail be sent to the 9 correctly typed email address
and alert me that one address was unavailable or will the one incorrect
address prevent the email from going out?
The message will be either sent to all recipients or not sent at all. Whether all the recipients receive it is another story. If Mail puts the message in Sent, that means the outgoing server told Mail that the message would be delivered (to all recipients). If the message remains in Outbox, the message wasn’t sent to any of them.

Mails stuck in Outbox when sending as shared mailbox

Hi
I have some users who use a shared mailbox [email protected]
Their primary mail is their own [email protected] and the shared mailbox is the secondary. When they try to send mail as [email protected], the mails get stuck in the Outbox folder or the shared mailbox. Sometimes, only one user has a problem, sometimes 3 of
them (there are 6 members). Sometimes the problem is resolved, sometimes the problem happens again. Sometimes, the mail will be stuck in Outbox for 10 seconds then send. The recipient does not receive the mail when it gets stuck on the Outbox. I tried to add
a test user with the same privilege as this group and tried to log-in the computer of the user who is having the problem. In the test user, mails can be sent as the shared mailbox, but going back to the original user, it gets stuck on the Outbox. So I think
this is not a problem of the computer. I tried to check if the DelegateSentItemsStyle can be changed but this parameter is not existing in the registry of the user. Any advice? Thanks.

Hello meowchao,
It puzzles me that they sometimes can send. Do you know Powershell?
If so, please run the following command:
Get-MailboxPermission [email protected]
(where you type the proper name of your shared mailbox)
In the list produced, does all users who should have access to this mailbox appear and have full access?
If you don't know Powershell: http://help.outlook.com/en-us/140/cc952755.aspx
Best regards George

Mail stuck in outbox after update

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