Mail stuck in outbox-error message the connection to the server smtp.virgin

error message-'the connection to the server smtp.virgin.net on port 587 timed out'
how to i mend it!?Have taken out all server settings and put them back-no difference. Also deleted 'outbox.mbox'-no difference all answers gratefully received. Virgin do not know anything about Macssuggest I call Apple!

(I went to library mail but no envelope index)?
I think I see the problem, there are at least 3 Library folder...
/Library/
/System/Library/
/Users/YourUserName/Library/
This last one is where we want to be.
but the move those folders bit?-which folders
Careful, one is a Folder, one is a File only.
Move this Folder to the Desktop...
/Users/YourUserName/Library/Caches/Mail/
Move this file to the Desktop...
/Users/YourUserName/Library/Mail/Envelope Index

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Mail stuck in outbox-error message the connection to the server smtp.virgin

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