Mail Stuck in Outbox: Macbook OS 10.6.8 w/ Mail 4.6
I've got a MacBook with OS 10.6.8 running Mail 4.6 to three different e-mail accounts and everything was working just fine.
Starting yesterday, mail will come in, but mail won't go out to any of the three accounts. All my outgoing e-mail gets stuck in my Outbox.
Can't find similar problems in forums.
Any thoughts?
Thanks-
You can still upgrade to OS X 10.7 Lion.
system requirements for OS X Lion and Mac OS X v10.6.
OS X Lion system requirements
To use Lion, make sure your computer has the following:
An Intel Core 2 Duo, Core i3, Core i5, Core i7, or Xeon processor
Mac OS X v10.6.6 or later to install via the Mac App Store (v10.6.8 recommended); you can install without Mac OS X v10.6 by using an OS X Lion USB Thumb Drive, available on the Apple Online Store
7 GB of available disk space
2 GB of RAM
If your Mac does not meet these requirements, you will need to upgrade your Mac before installing Lion.
You can purchase an email code to download and install Lion from the Mac App Store.
http://store.apple.com/us/product/D6106Z/A/os-x-lion
I would advise installing more RAM into your MacBook as versions of OS X after Snow Leoaprd really require, at least 4 GBs of RAM.
Your MacBook year and model can take a total of 6 GBs of RAM.
I'd advise purchasing and installing the full 6 GBs of RAM.
Correct and reliable Mac RAM can be purchased from online Mac RAM sourceOWC (macsales.com).
They are the only RAM seller that have the 6 GB RAM kit for your MacBook.
Good Luck!
Similar Messages
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Outlook 2013 mail stuck in Outbox
We just started using Outlook 2013 and Exchange 2013 (Fresh install) but we got a problem with additional mailboxes.
When you open additional mailboxes on your exchange account settings where you have send as permissions and full access and then send an e-mail from that mailbox it stays in the outbox. Sending an e-mail in owa works fine from the mailbox.
What can this be?We need to try basic steps for this mail stuck in outbox issue as below:
Work offline, move the stuck mail into another folder. Restart Outlook and Work online to send it again.
Temporarily uninstall or disable firewall and antivirus software.
Test in Outlook safe mode.
Create a new profile and re-setup your account.
Let me know the resualt. Thanks.
Tony Chen
TechNet Community Support -
I can receive mails but outgoing mail stuck in outbox.
checked mail preference and changed outgoing mail server (SMTP) to iCould (iColud). still does not work.
what else shall I check?Hello Lilikoii,
Thanks for using Apple Support Communities.
From your post I see that you're unable to send email using the Mail application on your Mac. To troubleshoot this issue please follow the directions in the article below.
If you can’t send or receive email on your Mac - Apple Support
Have a good one,
Alex H. -
I have set up 3 mails in my outlook macbook pro, i am getting old mails for my company account mail, and i am not getting any mail to my hotmail, please help
daily i receive 100 old mails, which are already read
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Office 365 mail stuck in OUTBOX
Hi,
We recently upgraded our Exchange Environment to Office 365. Suddenly my users started complaining e-mails would be stuck in OUTBOX. It would say sending but the bar would load forever. The only way to stop this is to restart OUTLOOK and then the mails would
be sent. All the new emails would be received too.
On the web I found out that people that were using a DLINK router had to turn off SPI. We were using a DLINK router too but we didn't have the SPI turned on. But to be sure I swapped the DLINK with a Cisco. The problem still persists.
http://community.spiceworks.com/topic/382519-outlook-stuck-on-outbox-if-left-idle
I also deleted some users' OST file and would reload it to see if this would improve the situation. Also this didn't help.
All my users surf via a squid proxy server. I don't and I never had the problem, so I changed my settings so I would surf via the squid proxy server and I also experienced the problem. I found this article on technet.
http://blogs.technet.com/b/onthewire/archive/2014/03/04/network-perimeter-tcp-idle-session-settings-for-office-365.aspx
I was wondering if there are other sysadmins out there who experienced the same problem with using Office 365 and squid. Do you have any solution for it? Because I haven't found one yet.
Kind regards,
MichaelHi Mike,
How about sending emails to external via OWA on your laptop and desktop?
If working well in OWA, it seems an issue on the Outlook 2013 client side.
Please try to run Outlook under the safe mode to avoid some AVs and add-ins.
Please try to re-create profile to refresh the caches.
If not working in OWA, since Exchange 2013 is different from Office 365, I suggest ask Office 365 forum for help so that we can get more professional suggestions.
For your convenience:
http://community.office365.com/en-us/default.aspx
Also suggest collecting detailed error from App log.
Thanks
Mavis
Mavis Huang
TechNet Community Support -
2 Mails stucked in outbox and can not delete them..
Hi I'm Daniel, I have a problem with my mail app on my mac, last week i tried to send 2 videos using mail drop but my application wasn't working at all, i close the application and send the videos using googledrive but now when I open my mail app theres 2 mails on the outbox and I CAN NOT DELETE THEM its frustrating because every time i click on the mails and select delete my mac gets stuck and i have to shut it off with the power botton. I tried to delete my mail accounts and put them back on, but it doesn't work at all, i tried to remove some folder that i saw in another discussion here but it doesn't work, please help me!
The links below have instructions for deleting photos.
iOS and iPod: Syncing photos using iTunes
http://support.apple.com/kb/HT4236
iPad Tip: How to Delete Photos from Your iPad in the Photos App
http://ipadacademy.com/2011/08/ipad-tip-how-to-delete-photos-from-your-ipad-in-t he-photos-app
Another Way to Quickly Delete Photos from Your iPad (Mac Only)
http://ipadacademy.com/2011/09/another-way-to-quickly-delete-photos-from-your-ip ad-mac-only
How to Delete Photos from iPad
http://www.wondershare.com/apple-idevice/how-to-delete-photos-from-ipad.html
iPhoto for iOS (iPad): Delete photos from iPhoto
http://support.apple.com/kb/ph3137
How to: Batch Delete Photos on the iPad
http://www.lifeisaprayer.com/blog/2010/how-batch-delete-photos-ipad
(With iOS 5.1, use 2 fingers)
How to Delete Photos from iCloud’s Photo Stream
http://www.cultofmac.com/124235/how-to-delete-photos-from-iclouds-photo-stream/
Cheers, Tom -
Mail stuck in outbox (exchange)
I have an issue where messages sent on my exchange account tend to "hang around" in my outbox until eventually I am prompted to "try again with selected server". On this 2nd attempt the message seems to send. This happens on about every 5 or so messages and is getting annoying...
Anyone lese have this issue? Any work arounds?
Seem to ahve this issue on both iOS devices and Mavericks
I'm running 10.9 on a Mid-2012 MB Air,
iOS 7.0.4 on 5s and first gen iPad Mini
Exchange version14.3.123.0Short:
Use the external IP address, force it into all instances of the connection - Mail, Contacts, Calendars, Notes, and Reminders. If your external mail server is populated in the preferences box - from OUTSIDE your corporation, use the command $ nslookup {mail.server.address} to find the IP address, then use that IP Address in all the boxes. Save the account info, exit the apps, restart your Mac. You should be good from then on.
Long:
I had the same problem and worked through my difficulties and have a solution.
Also, I believe the problem is with Internet Accounts - common information between Mail, Contacts, Calendars, Notes, and Reminders.
For me, I could force the problem to reproduce by VPNing into my corporate network, then disconnecting the VPN - minutes or hours later, didn't matter. While the transition into the corporate network went fine, it appears to get stuck trying to use the Internal name/IP even after disconnecting. It would not "release" this lock until I rebooted. I even tried the whole tech support 45 minute phone call, add a "take offline / online" Toolbar Shortcut, etc - none of it worked until I rebooted each time.
Now I believe you could resolve it by resetting the network connection ($ sudo ifconfig en0 down / $sudo ifconfig en0 up), but I resolved my issue before testing that out. And who wants to reset the network connections everytime this problem comes up?
I discovered my Internal and External server boxes were inconsistently populated, and decided to manually populate all of them (turn off autodisover) with the IP Address of the external server, so it would always work whether inside or outside the company network.
Preferences (Command ,) then Accounts, select your exchange account in question:
Account Information tab - un-check the Autodiscover service, manually enter the IP of the external server in both Internal Server and External Server boxes.
Advanced tab - make sure your Internal Paths and Ports are manually configured properly (with or without SSL as needed by your mail server).
Save the settings (change accounts or close preferences and save).
You may be prompted with a warning - the SSL Certificate does not match. This is because your "*.company.com" SSL Certificate does not match the xxx.xxx.xxx.xxx IP Address you entered - which is understandable. Just verify the certificate is for your company's domain, and Accept (Trust) it permanently - which will require you to provide admin credentials to save the certificate settings. -
Mail stuck in outbox. Mac locks up
I know there is a known issue with mail and there are numerous threads on the mail memory leak. I am amazed a core app like mail has been neglected by apple for so long but anyway. I have a mail stuck in the outbox and cannot get rid of it due to the memory leak. Within a few seconds of launching mail the app hogs 10gig of ram and counting which doesn't give me change to get to the offending message. I cannot rebuild mailboxes either. I have been told it might be a gmail issue but I cannot do a thing once I click the dreaded mail icon. Any pointers would be appreciated
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Click the Clear Display icon in the toolbar. Then launch Mail and wait for it to do whatever it's doing. Select any lines that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name or email address, may appear in the log. Anonymize before posting. -
TS3276 Gmail outgoing mail stuck in Outbox-please help
I have several Gmail accounts and one particular account is putting all of my outgoing mail in the OUTBOX when I send from my Macbook Pro, but not from my iPhone.
How do I fix this?
Thanks!Are you using mail.app?
Have you tried going to Message in the Menu Bar and selecting "Send Again" ? -
Sending mail "Stuck" in Outbox??
I have mail that is not being sent to valid email addresses. They are still in my outbox.
3 Questions:
1) How do I force mail to be resent from the outbox?
2) If there are 3 messages in cue & message #1 has an invalid email address will it prevent messages numbers 2 & 3 from being sent?
3) If I put 10 correct email addresses in a recipient list and one address is incorrect, will the mail be sent to the 9 correctly typed email address and alert me that one address was unavailable or will the one incorrect address prevent the email from going out?
Thanks in advance!> 1) How do I force mail to be resent from the outbox?
By fixing the problem that prevents it from being sent. There is no way to answer that with the information you’ve provided. What’s the problem exactly? What error messages do you get, if any? Are this mail account and the associated outgoing (SMTP) server provided by your ISP or by someone else?
> 2) If there are 3 messages in cue & message #1 has an invalid email
address will it prevent messages numbers 2 & 3 from being sent?
AFAIK, a message stuck in Outbox doesn’t prevent other messages from being sent. The reason why the message stuck in Outbox couldn’t be sent is irrelevant — unless it’s the same reason the other messages cannot be sent either, of course.
3) If I put 10 correct email addresses in a recipient list and one address
is incorrect, will the mail be sent to the 9 correctly typed email address
and alert me that one address was unavailable or will the one incorrect
address prevent the email from going out?
The message will be either sent to all recipients or not sent at all. Whether all the recipients receive it is another story. If Mail puts the message in Sent, that means the outgoing server told Mail that the message would be delivered (to all recipients). If the message remains in Outbox, the message wasn’t sent to any of them. -
Mails stuck in Outbox when sending as shared mailbox
Hi
I have some users who use a shared mailbox [email protected]
Their primary mail is their own [email protected] and the shared mailbox is the secondary. When they try to send mail as [email protected], the mails get stuck in the Outbox folder or the shared mailbox. Sometimes, only one user has a problem, sometimes 3 of
them (there are 6 members). Sometimes the problem is resolved, sometimes the problem happens again. Sometimes, the mail will be stuck in Outbox for 10 seconds then send. The recipient does not receive the mail when it gets stuck on the Outbox. I tried to add
a test user with the same privilege as this group and tried to log-in the computer of the user who is having the problem. In the test user, mails can be sent as the shared mailbox, but going back to the original user, it gets stuck on the Outbox. So I think
this is not a problem of the computer. I tried to check if the DelegateSentItemsStyle can be changed but this parameter is not existing in the registry of the user. Any advice? Thanks.Hello meowchao,
It puzzles me that they sometimes can send. Do you know Powershell?
If so, please run the following command:
Get-MailboxPermission [email protected]
(where you type the proper name of your shared mailbox)
In the list produced, does all users who should have access to this mailbox appear and have full access?
If you don't know Powershell: http://help.outlook.com/en-us/140/cc952755.aspx
Best regards George -
All of my mail isn't being sent and is sitting in my outbox.
I ran mail connection doctor and it said that my account name XXXXX
'connection and login to server succeeded.'
but on smtp.mac.com:XXXX and other mail.MYSITE.com the connection doctor had these messages
'Could not connect to this SMPT server. Check your network connection and that you entered the correct information in the Account preferences
my cpanel under e management tools says this about my email
Be sure to enable SMTP Authentication in your Email client or you may not be able to send outgoing mail. If your mail client has trouble using a @ sign in the login, you can use a +, :, or % sign instead
My email preferences accounts has this information
account type POP
Description [email protected]
Email Address [email protected]
Full Name MY NAME
Incoming Mail Server mail.MYSITE.com
Username [email protected]
Password (left blank)
Outgoing Mail Server I have chose all of them mail.MYSITE.com and the ones marked smpt.mac.com:MYNAME and smpt.mac.com
In the advanced section of preferences
Account directory~/Library/Mail
Port 110
Authentication Password
And finally I did not renew my .mac account as I did not think I needed it
it expired July 24 this year
I use another email client on my cpanel, but it ***** compared to the safari mail, so I appreciate any help. I am able to get mail, but not send it.
I did not change anything that I know of before this happened. Now I admit I may have messed it up even more by tinkering with it to try and get it working. I have mac care package, can I call apple and have them help me out of this?
1.8 GHz PowerPC G5 Mac OS X (10.4.8)The outgoing server settings information you've provided, which is what really matters, is too vague and confusing for anyone here to be able to help you.
Mail Help has some articles devoted to sending problems, e.g. "I can't send email" or "I can't send email because the connection to the server on port 25 timed out". You may want to take a look at them in case there is something there that applies to you. Something that usually works is changing the outgoing server port to 587 instead of 25. -
Any fix for mail stuck in outbox in Mail 5.1 (using Exchange Server 2010)?
Every couple of days I will notice that mail hasn't been sending from my Exchange email account in Apple's Mail 5.1. There doesn't seem to be any issues on the server side so it is probably something on my side of things.
I have checked my settings with our Exchange Server representatives and everything should be fine. The 'stuck' messages will send only if I take the account offline temporarily, move the messages to a draft folder, bring the account back on line and then drop the messages one by one back into the outbox.
First, I had to 'unhide' the Outbox just to notice the problem. Now, the outbox doesn't even show the unsent messages unless I take the account offline temporarily.
Anyone find a solution to this?UNfortunately, the only "clue" I now have is that the emails get sent ONLY when I restart my computer!
This morning, I had a similar problem on my Mac Pro, but it was solved by quitting the Mail app. Not so this afternoon on my MacBook Pro. I had to restart.
This laptop has much less space left upon the HD than does my MacPro. But I must add, the problems on both have been getting worse over the last two days or so.
So, I am not encouraged.
As far as I can tell, I too have only been using one server--but the connection doctor does show two.
I have tried with both, with no difference in performance.
I am one of the people who had a dot.mac account from many years ago. I opted to continue with this, instead of going to the dot.me naming. By some strange chance, it that your situation, too?
At the moment, I can think of nothing else to try. Let's hope we solve this, for I think it bad for the computers to have to restart just to answer an email. -
Hello,
We are currently experiencing some weird behaviour in Outlook 2013 since we added Shared Mailboxes.
When we run Outlook 2013 with cached mode
enabled:
- I create a new e-mail and send it.
- The e-mail goes to the outbox, and get's 'send'.
- None of the recipients receives the e-mail.
When we run Outlook 2013 with cached mode
disabled:
- I create a new e-mail and send it.
- The e-mail goes to the outbox, but remains there.
Now to make things even more bizarre:
When I switch from 'cached'-mode to 'non cached'-mode, I see all the e-mail that were 'send' in cached-mode stuck in the outbox.
Note: The DNS server configuration in Exchange is correct.Hi,
How about sending on OWA? Does the issue exist?
To troubleshoot the issue, let's run Outlook in Safe Mode to determine if 3rd-party add-ins are related:
Press Win + R and type “outlook.exe /safe” in the blank box, then press Enter.
If there’s no problem sending emails in Safe Mode, disable the suspicious add-ins to verify which add-ins caused this issue.
Please also disable the firewall and anti-virus program to send the emails again, in many scenarios the protection may cause the issue.
Please also keep Exchange and Outlook patched to the latest.
Regards,
Melon Chen
TechNet Community Support -
MAIL STUCK IN OUTBOX WHEN USING DELEGATE MAILBOX IN CACHED EXCHANGE
We have an Exchange 2013 Environment . If any users mount an additional mailbox and outlook is using Cached Mode, e-mail starts
to become stuck in the outbox. We currently have no fix, other than to remove the mounted mailbox.Hi,
From your description, I recommend you follow the steps below to disable download shared folders and check the result.
Open Outlook -> File -> Account Settings -> More Settings -> Advanced -> uncheck "Download shared folders".
If the issue persists, I recommend you use Outlook safe mode to determine whether the problem is caused by add-ins.
Best regards,
Amy Wang
TechNet Community Support
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