MAIL STUCK IN OUTBOX WHEN USING DELEGATE MAILBOX IN CACHED EXCHANGE
We have an Exchange 2013 Environment . If any users mount an additional mailbox and outlook is using Cached Mode, e-mail starts
to become stuck in the outbox. We currently have no fix, other than to remove the mounted mailbox.
Hi,
From your description, I recommend you follow the steps below to disable download shared folders and check the result.
Open Outlook -> File -> Account Settings -> More Settings -> Advanced -> uncheck "Download shared folders".
If the issue persists, I recommend you use Outlook safe mode to determine whether the problem is caused by add-ins.
Best regards,
Amy Wang
TechNet Community Support
Similar Messages
-
Mails stuck in Outbox when sending as shared mailbox
Hi
I have some users who use a shared mailbox [email protected]
Their primary mail is their own [email protected] and the shared mailbox is the secondary. When they try to send mail as [email protected], the mails get stuck in the Outbox folder or the shared mailbox. Sometimes, only one user has a problem, sometimes 3 of
them (there are 6 members). Sometimes the problem is resolved, sometimes the problem happens again. Sometimes, the mail will be stuck in Outbox for 10 seconds then send. The recipient does not receive the mail when it gets stuck on the Outbox. I tried to add
a test user with the same privilege as this group and tried to log-in the computer of the user who is having the problem. In the test user, mails can be sent as the shared mailbox, but going back to the original user, it gets stuck on the Outbox. So I think
this is not a problem of the computer. I tried to check if the DelegateSentItemsStyle can be changed but this parameter is not existing in the registry of the user. Any advice? Thanks.Hello meowchao,
It puzzles me that they sometimes can send. Do you know Powershell?
If so, please run the following command:
Get-MailboxPermission [email protected]
(where you type the proper name of your shared mailbox)
In the list produced, does all users who should have access to this mailbox appear and have full access?
If you don't know Powershell: http://help.outlook.com/en-us/140/cc952755.aspx
Best regards George -
Messages stuck in outbox when using "Send to Mail recipient" and outlook is closed
A user who uses RPC over https all the time on his desktop in the office. In general
he has no problem to send/receive emails. But when he tried to send a File through right click - > send to -> Mail recipient , New Email window opens and He changes
the subject and add receipt and send email when outlook is close. The email stuck in outbox.
any idea and how to fix it?
Thanks in advance.Hi,
As what Roady says, it is an expected behavior. This is because the
“spooler” which is something that manages the MAPI transports is working when Outlook is running. So when you sending messages when Outlook is not running, there is no spooler running, and so nothing is going to send your mail. The next time you launch Outlook,
you will see the mail in the Outbox.
For more information about this behavior, please refer to A trip back in time—the evolution of Outlook part of the following link:
http://blogs.technet.com/b/office_resource_kit/archive/2013/08/15/the-mysterious-outlook-outbox.aspx
Regards,
Winnie Liang
TechNet Community Support -
Outlook 2013 mail stuck in Outbox
We just started using Outlook 2013 and Exchange 2013 (Fresh install) but we got a problem with additional mailboxes.
When you open additional mailboxes on your exchange account settings where you have send as permissions and full access and then send an e-mail from that mailbox it stays in the outbox. Sending an e-mail in owa works fine from the mailbox.
What can this be?We need to try basic steps for this mail stuck in outbox issue as below:
Work offline, move the stuck mail into another folder. Restart Outlook and Work online to send it again.
Temporarily uninstall or disable firewall and antivirus software.
Test in Outlook safe mode.
Create a new profile and re-setup your account.
Let me know the resualt. Thanks.
Tony Chen
TechNet Community Support -
TS3276 Gmail outgoing mail stuck in Outbox-please help
I have several Gmail accounts and one particular account is putting all of my outgoing mail in the OUTBOX when I send from my Macbook Pro, but not from my iPhone.
How do I fix this?
Thanks!Are you using mail.app?
Have you tried going to Message in the Menu Bar and selecting "Send Again" ? -
I can receive mails but outgoing mail stuck in outbox.
checked mail preference and changed outgoing mail server (SMTP) to iCould (iColud). still does not work.
what else shall I check?Hello Lilikoii,
Thanks for using Apple Support Communities.
From your post I see that you're unable to send email using the Mail application on your Mac. To troubleshoot this issue please follow the directions in the article below.
If you can’t send or receive email on your Mac - Apple Support
Have a good one,
Alex H. -
How can i turn off all the mails that i recive when use any program form my iPad?
How can i turn off all the mails that i recive when use any program form my iPad?
Everytime i use the my ID recive an e Mail to inform me.
-
Where is my Outbox when using Outlook
Where is my Outbox when using Outlook?
If you see the email message and the message is going to the recipient, my assumption is that the photos are not being attached properly for some reason. You will not see the photos only in the outbox, the entire unsent email would be in there, so that's why I'm asking if the emails do go through.
IN any event, the outbox will be in the same window of your email account where you see your inbox, sent folder, trash folder, drafts folder, etc. It should be readily visible, so if you have to ask, most likely you've never seen it because it isn't there. In some email accounts, it only appears if you have unsent emails so, if you don't see it, then you don't have any unsent emails. -
2 Mails stucked in outbox and can not delete them..
Hi I'm Daniel, I have a problem with my mail app on my mac, last week i tried to send 2 videos using mail drop but my application wasn't working at all, i close the application and send the videos using googledrive but now when I open my mail app theres 2 mails on the outbox and I CAN NOT DELETE THEM its frustrating because every time i click on the mails and select delete my mac gets stuck and i have to shut it off with the power botton. I tried to delete my mail accounts and put them back on, but it doesn't work at all, i tried to remove some folder that i saw in another discussion here but it doesn't work, please help me!
The links below have instructions for deleting photos.
iOS and iPod: Syncing photos using iTunes
http://support.apple.com/kb/HT4236
iPad Tip: How to Delete Photos from Your iPad in the Photos App
http://ipadacademy.com/2011/08/ipad-tip-how-to-delete-photos-from-your-ipad-in-t he-photos-app
Another Way to Quickly Delete Photos from Your iPad (Mac Only)
http://ipadacademy.com/2011/09/another-way-to-quickly-delete-photos-from-your-ip ad-mac-only
How to Delete Photos from iPad
http://www.wondershare.com/apple-idevice/how-to-delete-photos-from-ipad.html
iPhoto for iOS (iPad): Delete photos from iPhoto
http://support.apple.com/kb/ph3137
How to: Batch Delete Photos on the iPad
http://www.lifeisaprayer.com/blog/2010/how-batch-delete-photos-ipad
(With iOS 5.1, use 2 fingers)
How to Delete Photos from iCloud’s Photo Stream
http://www.cultofmac.com/124235/how-to-delete-photos-from-iclouds-photo-stream/
Cheers, Tom -
Mail stuck in outbox. Mac locks up
I know there is a known issue with mail and there are numerous threads on the mail memory leak. I am amazed a core app like mail has been neglected by apple for so long but anyway. I have a mail stuck in the outbox and cannot get rid of it due to the memory leak. Within a few seconds of launching mail the app hogs 10gig of ram and counting which doesn't give me change to get to the offending message. I cannot rebuild mailboxes either. I have been told it might be a gmail issue but I cannot do a thing once I click the dreaded mail icon. Any pointers would be appreciated
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Click the Clear Display icon in the toolbar. Then launch Mail and wait for it to do whatever it's doing. Select any lines that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name or email address, may appear in the log. Anonymize before posting. -
Outlook 2013 with Exchange 2013: Mails stuck in Outbox
Hi everybody,
I am using Outlook 2013 connecting an Exchange 2013 server. After sending a mail, all outgoing mails remain in the outbox. After removing the cache files it works for a while until the problem occurs for the next time (approx. once every two days).
I already re-installed Windows 8 to test it on a completely clean environment...OWA works fine, the problem only exists with Outlook.
Additional note: It might be interesting that after sending a mail, the "Send/Receive progress" window states "sending [email protected] - complete" but the Mail is still in the outbox and was not delivered to the recipient. Safe mode doesn't work
for me. Other users connecting with Outlook 2010 don't have a problem with this exchange server.
Do you have any ideas? If I can provide you with further information, please let me know.
Greets,
BastiThanks for your answer. Here are the requested information:
>What addins are you using?
No 3rd party addins, at the moment "Microsoft Exchange Add-In", "Microsoft VBA for Outlook Addin",
"OneNote Notes about Outlook Items" and "Outlook Social Connector 2013" are activated. But the problem also occurs if no addin is active (or even in Safemode).
>Antivirus
scanners can prevent Outlook from moving messages to the sent folder.
I will try to deactivate the virus scanner the next time. (Avira is used)
>Can
any address trigger this behavior or does it happen with certain addresses?
No, it does happen with any address by random. Once the problem occurs, I can try to send as much mails as I want to
any address - nothing leaves the outlook client.
>Is
this your mailbox or a shared/secondary mailbox?
It is a user's mailbox, nothing shared. -
Duplicate messages in search results (when using Smart Mailboxes, etc)
I've recently started using Search Folders more and more in Mail.app
I've encountered this very annoying bug/feature, where duplicate messages show up in a search (inside Mail). The duplicate messages are showing up multiple times (once, for each Smart Mailbox they reside in) as well as their physical Mailbox, as well as "All Mail".
The lowdown:
Mac OS X Leopard (10.5.4 Build 9E17)
Dual 1.25 GHz PowerPC G4 -----(shut up! it still rocks w/my multiple 23'' apple displays)
2GB RAM
Mail.app Version 3.3 (926.1/926)
This feature/bug makes it VERY difficult to find things when I'm forced to sift through at least 3 copies of any message that appears in Smart Mailboxes.
Should I stop using Smart Mailboxes because this is a deliberate feature?
Any suggestions or thoughts would be GREATLY appreciated.
In a search, I think that a better way to display the multiple locations (through Smart Mailboxes, etc) that a mailbox "appears" would be to add something to the header section of a message, below everything else, or off to the right, which would indicate the Original (physical) folder a message exists in, as well as it's locations via Search Folders. This would at least eliminate the problem where they're showing up as two, three, or more COPIES within a search.
Thanks,
JacksonHi Christiaan !
I understand your problem. Could you set your IMAP account to avoid multiple simultaneous sessions?? maybe if there is only one session allowed per user or per time, then parallel XI threads will not be able to start downloading the messages.
If you cannot use a longer poll interval, then you could develop an adapter module for the Mail sender adapter that could be used to verify if the current mail is just being downloaded by other thread. This adapter module could check the unique mail data (date/time + subject + etc.) against a local table.
Regards,
Matias.
PD: please award points if helpful.
Message was edited by:
Matias Denker -
Office 365 mail stuck in OUTBOX
Hi,
We recently upgraded our Exchange Environment to Office 365. Suddenly my users started complaining e-mails would be stuck in OUTBOX. It would say sending but the bar would load forever. The only way to stop this is to restart OUTLOOK and then the mails would
be sent. All the new emails would be received too.
On the web I found out that people that were using a DLINK router had to turn off SPI. We were using a DLINK router too but we didn't have the SPI turned on. But to be sure I swapped the DLINK with a Cisco. The problem still persists.
http://community.spiceworks.com/topic/382519-outlook-stuck-on-outbox-if-left-idle
I also deleted some users' OST file and would reload it to see if this would improve the situation. Also this didn't help.
All my users surf via a squid proxy server. I don't and I never had the problem, so I changed my settings so I would surf via the squid proxy server and I also experienced the problem. I found this article on technet.
http://blogs.technet.com/b/onthewire/archive/2014/03/04/network-perimeter-tcp-idle-session-settings-for-office-365.aspx
I was wondering if there are other sysadmins out there who experienced the same problem with using Office 365 and squid. Do you have any solution for it? Because I haven't found one yet.
Kind regards,
MichaelHi Mike,
How about sending emails to external via OWA on your laptop and desktop?
If working well in OWA, it seems an issue on the Outlook 2013 client side.
Please try to run Outlook under the safe mode to avoid some AVs and add-ins.
Please try to re-create profile to refresh the caches.
If not working in OWA, since Exchange 2013 is different from Office 365, I suggest ask Office 365 forum for help so that we can get more professional suggestions.
For your convenience:
http://community.office365.com/en-us/default.aspx
Also suggest collecting detailed error from App log.
Thanks
Mavis
Mavis Huang
TechNet Community Support -
Can't find Library when using Import Mailboxes option in Mountain Lion
Hi there, I'm trying to import my Mailboxes I've created on my iMac in my Apple Mail, but I can't see the "Library" folder. I've searched the web and found instructions to unhide the "Library" folder when using Finder, but this does not help me as I can't use this when following the instructions and prompts in the Mail>File>Import Mailboxes option. I'm running Mountain Lion. Can anyone help?
Sorry that option not available in mountain lion.
You can use a terminal command but the easiest way to do this is to choose Go>Go To Folder ~/Library.
When it opens drag the Folder from the window bar into your side bar.
This will make it always available.
To remove it just drag out of the side bar. -
Mail will not download when using an alternative ISP
I am using Mail 3.6, with the ISP being Telstra Bigpond (Australia) at my work location. I also have several Netspace mailboxes and use Netspace as my ISP at home.
Recently, while on-line at work on Bigpond, Mail has intermittently refused to download incoming mail addressed to the Netspace mail boxes. I have checked the account settings and all is as recommended by the ISP. When I am at home using the Netspace internet connection, e-mails download to both Netspace and Bigpond mailboxes with no problems. In the past this problem has not occurred.
The error message reads
"There may be a problem with the mail server or network. Check the settings for account “[email protected]” or try again.
The server error encountered was: The attempt to read data from the server “pop.netspace.net.au” failed."
Interestingly, if I set up Thunderbird with exactly the same settings as used in Mail, downloads occur at both locations without problems.
My me.com mail works at both locations.
I would appreciate any advice on this matter.I haven't used gmail, but I gather this is one of the "features". Do a search in this forum using gmail as a keyword - I think there may have been a workaround posted.
AK
Maybe you are looking for
-
No SMS - Service since Software Update Z10
Hi, since my software update to 10.1.0.2312 I cant use SMS Service! I dont get any SMS and I cant send any SMS. Also I cant delete a SMS.... It's my first BackBerry and I'm VERRY angry!
-
I am trying to install Viber on my new iPhone4. After searching the internet it tells me that installation of Viber is FREE but my phone is asking me "Do I still want to buy and download Viber" Am I doing something wrong or do I have to pay for som
-
Why Does Photo Image Resolution Get Downgraded In CS3?
Hi, I admit from the outset that I am a Photoshop dunce, and try to run before I can walk. That said, I can get simple things done but cannot figuire out why this is happening or what to do. I am creating a CD box image in CS3 using a pre-created Act
-
MacBook Pro shows 356gb of App Storage
My MacBook Pro shows 356gb used for apps but when I click Get Info for the Applications folder it only shows 9gb used. 9gb to 356gb is a significant jump.. Is there any way I could delete this or find the 300gb+ excess of storage is?
-
Hi, If we insert a table in keynote slide and merge the columns or rows or split the columns or rows, the corresonding sample apxl which represents the columns and rows attributes is:- <sf:columns sf:count="4"> <sf:grid-column sf:width="1