MAIL STUCK IN OUTBOX WHEN USING DELEGATE MAILBOX IN CACHED EXCHANGE

We have an Exchange 2013 Environment . If any users mount an additional mailbox and outlook is using Cached Mode, e-mail starts
to become stuck in the outbox. We currently have no fix, other than to remove the mounted mailbox.

Hi,
From your description, I recommend you follow the steps below to disable download shared folders and check the result.
Open Outlook -> File -> Account Settings -> More Settings -> Advanced -> uncheck "Download shared folders".
If the issue persists, I recommend you use Outlook safe mode to determine whether the problem is caused by add-ins.
Best regards,
Amy Wang
TechNet Community Support

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    Hi,
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    >Can
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    Matias.
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    Message was edited by:
            Matias Denker

  • Office 365 mail stuck in OUTBOX

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    Mavis
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