Mail Stuck on "Sorting Messages"

Hello, I need some advice about a problem I'm having with Mail. When I open Mail, it tells me that I have several new messages in my inbox, but when I click on In, I am faced with a blank screen with the message "sorting messages". This happens with all my other mailboxes, including saved mail. When I try to quit Mail, I have to use Force Quit. Can anyone tell me how to get out of this loop? Do I need to reinstall Mail from the setup disk? If so, will I lose my saved messages?
Thanks

Well, you could follow the suggestion given in the following link, which is essentially moving the Inbox mailbox to the desktop, then restarting Mail and then Import the Mailbox back into mail. Hopefully that will set it straight. The full details by David Gimeno Gost are in this link.
http://discussions.apple.com/thread.jspa?threadID=1377124
If you have any queries post back.

Similar Messages

  • Mail stuck in OUTGOING MESSAGES on OS X version 10.9.4

    I am running OS X Version 10.9.4 and there are three mails stuck in my outgoing mail, It does not show in the outbox when i access it. It only shows when I am sending mail it says: Outgoing Messages - Sending mail 90 of 93, and the three always stays there. I need those mails, how can I access them and resend them?

    Back up all data. Rebuild the mailbox. Try to send the messages again.

  • Mail stuck on one message and unexpectedly quits when trying to delete it

    My mail was working fine until a few hours ago, no gliches at all. I checked the new mail and when attempting to delete the first new message, mail unexpectedly quit. I reopened it and tried to select another message and it quit again. Basically, I can't do anything except view this one email. Anything else causes mail to quit. I tried going accessing my mail online and deleting the messages but that has not worked. It appears the messages are stuck in my inbox.
    I ran disk utility to check the permissions, etc. Have not tested and repaired the start up disk.
    Any advice would help
    Thanks

    If I’ve understood it correctly, all you have to do is find a way to select the message and delete it without causing Mail to display its contents. Proceed as follows:
    1. Launch Mail holding the Shift key down until the main window appears. This tells Mail to not select any mailboxes or load any messages upon start up.
    2. Go to Preferences > Viewing and disable Display remote images in HTML messages if it’s enabled -- having this setting enabled is a really bad idea for spam-related security reasons anyway.
    If you have the preview pane visible, Mail may still crash again as soon as you select the troublesome message. There are at least three ways to select the message so that you can delete it without Mail displaying the message contents:
    3a. You can hide the preview pane by dragging the horizontal separator bar between the message list and the preview pane to the bottom of the window, or just double-click within the separator bar, so that the preview pane disappears and only the message list is visible. This would prevent Mail from trying to load the message when it is selected in the message list. To make the preview pane visible again, drag the horizontal separator bar up from the bottom of the window, or just double-click on it again.
    3b. If you select the message with the mouse, the message is displayed in the preview pane when the mouse button is released, not when it’s pressed. This allows you to drag the message to the Trash or to any other mailbox without Mail trying to display its contents.
    3c. Ctrl-clicking on a message causes a contextual menu to appear, from which you can usually (but not always, don’t ask me why) choose Delete or Move To, without the contents of the message being displayed in the preview pane.

  • Apple Mail, won't sort message on server

    Apple Mail 7 on Mavericks, when I display my account's email messages  still stored on the ISP server (account information), it is no longer possible to sort them by categories (dimension, date, sender, etc.).
    Previously it was possible: is it a bug or has been removed as a feature (very useful to delete old message from the server !!).

    I'm not talking about the email messages stored locally on my computer.
    It's not the main Mail window I'm talking about.
    Let's see if I can make me clear.
    The step to reproduce the problems are:
    1- click on your account's INBOX incoming mail contextual menu
    2- select "account informations"
    3- this will open the "account informations" window, showing all your email messages still archived on your ISP server (not only your local mail).
    4- In this window it is no loger possible to order the mail messages by date, sender, dimenstion etc
    See short movie here:
    https://dl.dropboxusercontent.com/u/8222823/Mail_account_info.mp4
    BTW, you'll see in the movie that Mail messages are ordered (why?) by dimension.
    What if I'd like to select and delete all the old message from 3 days ago?

  • Mail stuck at 99 messages

    I am using Apple Mail as my main mail area. I have gmail, hotmail, and my university mail address all hooked up to it. A few weeks ago while at work on a different laptop I went on the Gmail website and deleted and rearranged my emails. That night when I went to use my Apple Mail on my laptop (Macbook Pro) it showed that I have 99 unread messages. I cleaned out everything in Apple Mail and I tried re connecting my emails to the Mail App and nothing has worked.

    Well, you could follow the suggestion given in the following link, which is essentially moving the Inbox mailbox to the desktop, then restarting Mail and then Import the Mailbox back into mail. Hopefully that will set it straight. The full details by David Gimeno Gost are in this link.
    http://discussions.apple.com/thread.jspa?threadID=1377124
    If you have any queries post back.

  • Mail wont display messages, says "sorting messages"

    Hello, I have OS X 10.3.9 on a MDD dual 1ghz with 768mb of ram. My mail program used to work and now when I try and open the Mail program it opens and doesn't display any messages. What it does say, is
    "1746 messages - sorting messages". and that little circle the goes around is animated. Can anyone please help. Thanks in advance.
    --Matthew

    having the same problem - please see my detailed post from today.
    Apple are you out there?

  • I have a spinning wheel in Mail - stuck on trying to load a new message. I've force quit both Mail and my whole computer, but when I open mail again, it brings up the same new message - and the side bar curser is stuck in Drafts. What can I try to cancel

    I have a spinning wheel in Mail - stuck on trying to load a new message. I've force quit both Mail and my whole computer, but when I open mail again, it brings up the same new message - and the side bar curser is stuck in Drafts. What else can I try to cancel

    Can you log on to the email account via webmail in a web browser, view the email and delete it from there if necessary.

  • My mail is getting stuck in outbox, but I am receiving mail just fine. Message says 'server timed out'. What can i do to fix this?

    My mail is getting stuck in outbox, but I am receiving mail just fine. Message says 'server timed out'. What can i do to fix this?

    Hello Naila1,
    It sounds like you are unable to send emails, as they go straight to the outbox, but you can get the emails without issue. I recommend using the Connection Doctor to help you troubleshoot what is happening with the following article:
    OS X Mail: Troubleshooting sending and receiving email messages
    http://support.apple.com/kb/ts3276
    Thank you for using Apple Support Communities.
    Take care,
    Sterling

  • Sort messages in Mavericks Mail

    Hello,
    I upgraded from Snow Leopard directly to Mavericks. With respect to the previous version of Mail, I find the following functions not easily accessed as before. In a work environment this means wasting more time to do the same thing.
    1) There is no possibility to quickly "sort" messages like before. Previously it was very quick to do it by selecting date, addressee, etc.
    I can do this by selecting "Classic layout" but in that case I lose the side preview panel which I have now, and the old WideMail plugin doesn't work anymore.
    2) When you write a new message there is no "save draft" button anymore.
    3) When you make a search in Mail there is a lot of information coming out, which are not needed.
    Thanks

    Jean...hi
    like you I am going from Snow Leopard to Mavericks.....a whole new world...Mail for me is the programme with the steepest learning curve .
    can help you with this perhaps:
    ---sort: note above the inbox panel/window thare are sorting functions:
    click the tiny arrow and for sorting options.
    ----also when searching, choose options from drop down.
    ---when switching to classic view: the preview panel is below, like it was before...
    ---save draft: cmd s
    ----check out the mail preference...Yes, I have spent so much time at work figuring out the new way. also youtube tutorials on Lion and maybe Mt. Lion give instructions on Mails new look.
    good luck....i feel your pain, brother....

  • TS3899 Mail stuck in outgoing box

    Mail stuck  in outgoing box

    Hello Bruce,
    Thanks for using Apple Support Communities.
    The following support article is an awesome resource for troubleshooting any issues with sending and receiving email messages:
    OS X Mail: Troubleshooting sending and receiving email messages
    http://support.apple.com/kb/ts3276
    Take care,
    Alex H.

  • Mail stuck in outbox. Mac locks up

    I know there is a known issue with mail and there are numerous threads on the mail memory leak.  I am amazed a core app like mail has been neglected by apple for so long but anyway.   I have a mail stuck in the outbox and cannot get rid of it due to the memory leak.  Within a few seconds of launching mail the app hogs 10gig of ram and counting which doesn't give me change to get to the offending message.  I cannot rebuild mailboxes either.  I have been told it might be a gmail issue but I cannot do a thing once I click the dreaded mail icon.  Any pointers would be appreciated

    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad and start typing the name.
    The title of the Console window should be All Messages. If it isn't, select
              SYSTEM LOG QUERIES ▹ All Messages
    from the log list on the left. If you don't see that list, select
              View ▹ Show Log List
    from the menu bar at the top of the screen.
    Click the Clear Display icon in the toolbar. Then launch Mail and wait for it to do whatever it's doing. Select any lines that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
    The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
    Please don't indiscriminately dump thousands of lines from the log into this discussion.
    Please don't post screenshots of log messages—post the text.
    Some private information, such as your name or email address, may appear in the log. Anonymize before posting.

  • Mail won't retrieve messages from ISP

    Please tell me this is my ISP's problem, not my iMac's! I have 2 email accounts, one with my ISP and another with a spam-filtering service. As of yesterday, Mail no longer retrieves messages sent to my ISP email address, although it does retrieve from the other account. I know I have messages, because I can log in to webmail and read them there--but what a pain. My ISP, a small local outfit, seems overwhelmed, and I can't get through to support--so I'm guessing this is their problem.
    If not, any suggestions! Many thanks!

    Anything in the Deleted Messages box?
    First Quit Mail, then I'd backup these two Mail folders, by right clicking on them in the Finder, then choose Archive/Compress.
    Users/YourUserName/Library/Mail
    Users/YourUserName/Library/Mail Downloads
    (Could be a different folder here if you chose such in Mail Prefs)
    Right click on that Mail folder, choose archive, you'll get everything in the folder, and the folder itself in a file called Mail.zip, move it to a safe place, same for the Mail Downloads folder... only the plist is separate.
    /Users/YourUserName/Library/Preferences/com.apple.mail.plist
    I'd get EasyFind...
    http://www.macupdate.com/info.php/id/11076
    http://www.versiontracker.com/dyn/moreinfo/macosx/8707
    Search your whole drive for...
    .emlx
    Case Insensitive, Show Hidden, how many do we find? Sort by Date, when are the first & last?

  • Mail won't retrieve messages any more.

    I have a PowerBook G4 running OS X Panther. My Mail application no longer retrieves my mail messages. I am having to run my web mail account, which is getting the messages but is obviously more of a pain to use. I can see one message in my status bar and activity report, and it also says that I have another "92 Messages" or whatever is coming, depending on how many I've opened and read in webmail.
    The "receive" function seems stuck on the first message, then seems to time out, give up, and give me the "no mail" alert sound. Any suggestions?

    Sometimes messages left on the server clog up the account there, or Mail chokes on a message it cannot download and that prevents it from downloading the rest as well. Solving this problem will probably require removing one or more messages from the server. Assuming this is a POP account, what are your Preferences > Accounts > Advanced > Remove copy from server settings?
    You may tell Mail to remove from the server all the messages that have already been downloaded by means of Preferences > Accounts > Advanced > Remove now. Alternatively, if the account allows web access, you may also remove messages from the server that way.
    Try removing from the server messages that have already been downloaded and/or the first message(s) not downloaded yet (i.e. the message(s) that Mail appears to be choking on).
    You may want to try to download those messages with another mail client such as Thunderbird first, to avoid losing them — and use Eudora Mailbox Cleaner to import them back into Mail afterwards if you wish.

  • TS3276 Mail is not receiving messages on my iMac.

    Mail is not receiving messages on my iMac. I can send messages but not receive. My MacBook Pro receives OK. What can be the matter?

    I sorted this out in the end by playing around with Connection Doctor

  • Apple mail stuck loading

    Apple mail stuck on loading of any message.
    Worked fine from my iPad or browser.

    Options:
    Restart computer
    Restart Mail
    Reindex Mail
    How to reindex Mail
    Go to your User's Library folder. (if you don't know how to find, see this link.)
    Scroll to Mail folder.
    Select the V2 > MailData folder.
    Delete any files in MailData with envelope in the name. (should be 3)
    When you open Mail it will re-index your files.
    If you still have problems....
    Go to Containers in the User's Library folder.
    Delete the com.apple.mail folder.
    Go to Preferences in the User's Library folder.
    If you find any com.apple.mail.plist files, delete these.
    Log out under the Apple in the Menu bar
    Log in
    Open Mail.

Maybe you are looking for