Mail subject modification for smart-form SMIV
Hi Experts,
We have implemented ServiceDesk in Solution Manager 7.1 SPS 08 & are using automatic notifications to be generated as alert emails to the customer key users / service desk support team / message processors etc.
We are using Actions under transaction SPPFCADM, which is using smart-form AI_CRM_IM_SHORT_TEXT_LINK_FORM for the email content.
We need to modify the notification mail subject as follows -
Current Mail Subject – 80000xxxxxx : <Incident Description>
Required Mail Subject – 80000xxxxxx : <Incident Description> : <Incident Status>
Can you please suggest, how this can be achieved? What modifications are needed in smart form for the same?
Best Regards,
Tanmeya
Hi Tanmeya,
Go through the following Links, here u can find example with step
by step.
http://smoschid.tripod.com/How_to_do_things_in_SAP/How_To_Build_SMARTFORMS/How_To_Build_SMARTFORMS.html
Check these step-by-step links
https://www.sdn.sap.com/irj/servlet/prt/portal/prtroot/com.sap.km.cm.docs/library/uuid/ccab6730-0501-0010-ee84-de050a6cc287
https://sdn.sap.com/irj/servlet/prt/portal/prtroot/com.sap.km.cm.docs/library/uuid/8fd773b3-0301-0010-eabe-82149bcc292e
https://www.sdn.sap.com/irj/servlet/prt/portal/prtroot/com.sap.km.cm.docs/library/uuid/3c5d9ae3-0501-0010-0090-bdfb2d458985
Check these links also.
http://www.sap-basis-abap.com/sapsf001.htm
http://www.sap-press.com/downloads/h955_preview.pdf
http://www.ossincorp.com/Black_Box/Black_Box_2.htm
http://www.sap-img.com/smartforms/sap-smart-forms.htm
http://www.sap-img.com/smartforms/smartform-tutorial.htm
http://www.sapgenie.com/abap/smartforms.htm
for Smartforms material
http://www.sap-basis-abap.com/sapsf001.htm
http://www.sap-press.com/downloads/h955_preview.pdf
http://www.ossincorp.com/Black_Box/Black_Box_2.htm
http://www.sap-img.com/smartforms/sap-smart-forms.htm
http://www.sap-img.com/smartforms/smartform-tutorial.htm
http://www.sapgenie.com/abap/smartforms.htm
How to trace smartform
http://help.sap.com/saphelp_47x200/helpdata/en/49/c3d8a4a05b11d5b6ef006094192fe3/frameset.htm
http://www.help.sap.com/bp_presmartformsv1500/DOCU/OVIEW_EN.PDF
http://www.sap-img.com/smartforms/smart-006.htm
http://www.sap-img.com/smartforms/smartforms-faq-part-two.htm
Re: Need FAQ's
http://www.sap-img.com/smartforms/smart-006.htm
http://www.sap-img.com/smartforms/smartforms-faq-part-two.htm
Re: Need FAQ's
https://scn.sap.com/thread/499311
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