Mail suddenly Quits
I have read the previous posts to mail problems and the error messages that were received when trying to send mail "Port 25 timing out". However, my problem is when I try to click on "new" to create new message or to reply to one, my mail program suddenly quits. Does anyone know an solution to this? Thanks alot.
Hi Navymom , and a warm welcome to the forum!
Could be many things, we should start with this...
"Try Disk Utility
1. Insert the Mac OS X Install disc that came with your computer, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu. (In Mac OS X 10.4 or later, you must select your language first.)
Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.
3. Click the First Aid tab.
4. Click the disclosure triangle to the left of the hard drive icon to display the names of your hard disk volumes and partitions.
5. Select your Mac OS X volume.
6. Click Repair. Disk Utility checks and repairs the disk."
http://docs.info.apple.com/article.html?artnum=106214
Then Safe Boot from the HD, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it finishes.
If we still have no success, Quit Mail.
In your Home folder. open Library folder, open Mail folder in that, look for the Envelope Index, and drag it to the Desktop.
Then in your Home folder. open Library folder, open Caches folder in that, look for the Mail, and drag it to the Desktop.Move Envelope Index to the Desktop in...
/Users/YourUserName/Library/Mail/Envelope Index
Move this folder to the Desktop...
/Users/YourUserName/Library/Caches/Mail
We have more, but trying in the best/safest order.
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IMac20 Mac OS X (10.4.9)Many thanks for your reply. There was no crash report on the hard disc, but mail created an immediate report.
Thanks in advance for help.
Date/Time: 2007-05-24 07:49:10.241 +0200
OS Version: 10.4.9 (Build 8P2137)
Report Version: 4
Command: Mail
Path: /Applications/Mail.app/Contents/MacOS/Mail
Parent: WindowServer [65]
Version: 2.1.1 (752.3)
Build Version: 32
Project Name: MailViewer
Source Version: 7520300
PID: 3905
Thread: 0
Exception: EXCBADACCESS (0x0001)
Codes: KERNPROTECTIONFAILURE (0x0002) at 0x00000000
Thread 0 Crashed:
0 <<00000000>> 0x00000000 0 + 0
1 com.apple.WebCore 0x94f80b0e khtml::RenderFlow::detach() + 44
2 com.apple.WebCore 0x95042513 khtml::RenderContainer::detachLeftoverChildren() + 107
3 com.apple.WebCore 0x94f80bda khtml::RenderContainer::detach() + 18
4 com.apple.WebCore 0x95042513 khtml::RenderContainer::detachLeftoverChildren() + 107
5 com.apple.WebCore 0x94f80bda khtml::RenderContainer::detach() + 18
6 com.apple.WebCore 0x95042513 khtml::RenderContainer::detachLeftoverChildren() + 107
7 com.apple.WebCore 0x94f80b0e khtml::RenderFlow::detach() + 44
8 com.apple.WebCore 0x94f6389e DOM::NodeImpl::detach() + 32
9 com.apple.WebCore 0x94f63868 DOM::NodeBaseImpl::detach() + 30
10 com.apple.WebCore 0x94f63868 DOM::NodeBaseImpl::detach() + 30
11 com.apple.WebCore 0x94f63868 DOM::NodeBaseImpl::detach() + 30
12 com.apple.WebCore 0x94f63868 DOM::NodeBaseImpl::detach() + 30
13 com.apple.WebCore 0x94f63868 DOM::NodeBaseImpl::detach() + 30
14 com.apple.WebCore 0x94f63868 DOM::NodeBaseImpl::detach() + 30
15 com.apple.WebCore 0x94f63868 DOM::NodeBaseImpl::detach() + 30
16 com.apple.WebCore 0x94f80a7a DOM::DocumentImpl::detach() + 124
17 com.apple.WebCore 0x94ed6ca0 KWQKHTMLPart::setView(KHTMLView*) + 42
18 com.apple.WebCore 0x94f80994 -[WebCoreBridge dealloc] + 34
19 com.apple.WebKit 0x94d50b78 -[WebBridge dealloc] + 88
20 com.apple.WebKit 0x94d5c0ee -[WebView(WebPrivate) _close] + 151
21 com.apple.WebKit 0x94d5c5dc -[WebView dealloc] + 35
22 com.apple.AppKit 0x93279a67 -[NSView release] + 180
23 com.apple.Foundation 0x927d38cf NSPopAutoreleasePool + 530
24 com.apple.AppKit 0x93266e28 -[NSApplication run] + 589
25 com.apple.AppKit 0x9325ad2f NSApplicationMain + 573
26 com.apple.mail 0x00094df2 0x1000 + 605682
27 com.apple.mail 0x00094d19 0x1000 + 605465
Thread 1:
0 libSystem.B.dylib 0x90049617 semaphoretimedwait_signaltrap + 7
1 com.apple.Foundation 0x9288dd30 FCONDITION_WAITTIMEOUT + 128
2 com.apple.Foundation 0x9288dc7a -[NSConditionLock lockWhenCondition:beforeDate:] + 101
3 com.apple.MessageFramework 0x99524821 -[InvocationQueue _drainQueue] + 210
4 com.apple.Foundation 0x927ef2e0 forkThreadForFunction + 123
5 libSystem.B.dylib 0x90024987 pthreadbody + 84
Thread 2:
0 libSystem.B.dylib 0x90049617 semaphoretimedwait_signaltrap + 7
1 com.apple.Foundation 0x9288dd30 FCONDITION_WAITTIMEOUT + 128
2 com.apple.Foundation 0x9288dc7a -[NSConditionLock lockWhenCondition:beforeDate:] + 101
3 com.apple.MessageFramework 0x99524821 -[InvocationQueue _drainQueue] + 210
4 com.apple.Foundation 0x927ef2e0 forkThreadForFunction + 123
5 libSystem.B.dylib 0x90024987 pthreadbody + 84
Thread 3:
0 libSystem.B.dylib 0x90049617 semaphoretimedwait_signaltrap + 7
1 com.apple.Foundation 0x9288dd30 FCONDITION_WAITTIMEOUT + 128
2 com.apple.Foundation 0x9288dc7a -[NSConditionLock lockWhenCondition:beforeDate:] + 101
3 com.apple.MessageFramework 0x99524821 -[InvocationQueue _drainQueue] + 210
4 com.apple.Foundation 0x927ef2e0 forkThreadForFunction + 123
5 libSystem.B.dylib 0x90024987 pthreadbody + 84
Thread 4:
0 libSystem.B.dylib 0x90049617 semaphoretimedwait_signaltrap + 7
1 ...apple.AddressBook.framework 0x947d1baa -[ABRemoteImageLoader workLoop] + 158
2 com.apple.Foundation 0x927ef2e0 forkThreadForFunction + 123
3 libSystem.B.dylib 0x90024987 pthreadbody + 84
Thread 5:
0 libSystem.B.dylib 0x9000a457 machmsgtrap + 7
1 com.apple.CoreFoundation 0x9082c2b3 CFRunLoopRunSpecific + 2014
2 com.apple.CoreFoundation 0x9082bace CFRunLoopRunInMode + 61
3 com.apple.Foundation 0x92824a0f +[NSURLConnection(NSURLConnectionInternal) _resourceLoadLoop:] + 259
4 com.apple.Foundation 0x927ef2e0 forkThreadForFunction + 123
5 libSystem.B.dylib 0x90024987 pthreadbody + 84
Thread 6:
0 libSystem.B.dylib 0x9000a457 machmsgtrap + 7
1 com.apple.CoreFoundation 0x9082c2b3 CFRunLoopRunSpecific + 2014
2 com.apple.CoreFoundation 0x9082bace CFRunLoopRunInMode + 61
3 com.apple.Foundation 0x9284bbc2 +[NSURLCache _diskCacheSyncLoop:] + 206
4 com.apple.Foundation 0x927ef2e0 forkThreadForFunction + 123
5 libSystem.B.dylib 0x90024987 pthreadbody + 84
Thread 7:
0 libSystem.B.dylib 0x9000a457 machmsgtrap + 7
1 com.apple.CoreFoundation 0x9082c2b3 CFRunLoopRunSpecific + 2014
2 com.apple.CoreFoundation 0x9082bace CFRunLoopRunInMode + 61
3 com.apple.Foundation 0x92824d3a -[NSRunLoop runMode:beforeDate:] + 182
4 com.apple.Foundation 0x92824c36 -[NSRunLoop run] + 75
5 com.apple.WebKit 0x94d2c529 +[WebFileDatabase _syncLoop:] + 198
6 com.apple.Foundation 0x927ef2e0 forkThreadForFunction + 123
7 libSystem.B.dylib 0x90024987 pthreadbody + 84
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x0e0607dc ebx: 0x94f8097f ecx: 0x00000000 edx: 0x0e05e8fc
edi: 0x0e0589cc esi: 0x0e0589cc ebp: 0xbffff7d8 esp: 0xbffff7bc
ss: 0x0000001f efl: 0x00010206 eip: 0x00000000 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
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0x94958000 - 0x94967fff com.apple.DSObjCWrappers.Framework 1.1 /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWra ppers
0x9496e000 - 0x94997fff com.apple.LDAPFramework 1.4.2 (69.1.1) /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x9499d000 - 0x949acfff libsasl2.2.dylib /usr/lib/libsasl2.2.dylib
0x949b0000 - 0x949d5fff libssl.0.9.7.dylib /usr/lib/libssl.0.9.7.dylib
0x949e1000 - 0x949fefff libresolv.9.dylib /usr/lib/libresolv.9.dylib
0x94d2a000 - 0x94dbcfff com.apple.WebKit 419 /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x94e16000 - 0x94e98fff com.apple.JavaScriptCore 418.3 /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/JavaScriptCor e.framework/Versions/A/JavaScriptCore
0x94ed1000 - 0x951b0fff com.apple.WebCore 418.21 /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
0x9532f000 - 0x95352fff libxslt.1.dylib /usr/lib/libxslt.1.dylib
0x95359000 - 0x953e1fff com.apple.syncservices 2.5 (194) /System/Library/Frameworks/SyncServices.framework/Versions/A/SyncServices
0x95579000 - 0x955b1fff com.apple.PDFKit 1.0.3 /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit
0x964da000 - 0x964dafff com.apple.vecLib 3.3.1 (vecLib 3.3.1) /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x969c1000 - 0x969e3fff com.apple.speech.LatentSemanticMappingFramework 2.5 /System/Library/PrivateFrameworks/LatentSemanticMapping.framework/Versions/A/La tentSemanticMapping
0x97386000 - 0x97393fff com.apple.DMNotification 1.0.4 (37) /System/Library/PrivateFrameworks/DMNotification.framework/Versions/A/DMNotific ation
0x97525000 - 0x975fcfff com.apple.QuartzComposer 1.2.4 (32.22) /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer
0x97685000 - 0x97685fff com.apple.quartzframework 1.0 /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x977ee000 - 0x97808fff com.apple.slideshow 1.0.4 (1.0) /System/Library/PrivateFrameworks/Slideshow.framework/Versions/A/Slideshow
0x97b87000 - 0x97bcbfff com.apple.ISSupport 1.1.2 (16) /System/Library/PrivateFrameworks/ISSupport.framework/Versions/A/ISSupport
0x97bf0000 - 0x97c19fff com.apple.DotMacSyncManager 1.0.4 (155) /System/Library/PrivateFrameworks/DotMacSyncManager.framework/Versions/A/DotMac SyncManager
0x97d27000 - 0x97d6cfff com.apple.PAPICommon 2.5 (131) /System/Library/PrivateFrameworks/DotMacLegacy.framework/Versions/A/DotMacLegac y
0x994f3000 - 0x994fefff com.apple.IMFramework 3.1.4 (429) /System/Library/Frameworks/InstantMessage.framework/Versions/A/InstantMessage
0x99508000 - 0x99674fff com.apple.MessageFramework 2.1.1 (752.3) /System/Library/Frameworks/Message.framework/Versions/B/Message
Model: iMac5,1, BootROM IM51.0090.B03, 2 processors, Intel Core 2 Duo, 2.16 GHz, 2 GB
Graphics: ATI Radeon X1600, ATY,RadeonX1600, PCIe, 128 MB
Memory Module: BANK 0/DIMM0, 1 GB, DDR2 SDRAM, 667 MHz
Memory Module: BANK 1/DIMM1, 1 GB, DDR2 SDRAM, 667 MHz
AirPort: spairportwireless_card_type_airportextreme (0x14E4, 0x87), Broadcom BCM43xx 1.0 (4.80.79.1)
Bluetooth: Version 1.7.14f14, 2 service, 1 devices, 1 incoming serial ports
Network Service: Ethernet (integriert), Ethernet, en0
Network Service: Parallels Host-Guest, Ethernet, en2
Network Service: Parallels NAT, Ethernet, en3
Serial ATA Device: WDC WD2500JS-40TGB0, 232.89 GB
Parallel ATA Device: MATSHITADVD-R UJ-85J, 806.11 MB
USB Device: Built-in iSight, Micron, Up to 480 Mb/sec, 500 mA
USB Device: Bluetooth HCI, Up to 12 Mb/sec, 500 mA
USB Device: IR Receiver, Apple Computer, Inc., Up to 12 Mb/sec, 500 mA
USB Device: DeskJet 990C, Hewlett-Packard, Up to 12 Mb/sec, 500 mA
IMac20 Mac OS X (10.4.9)
IMac20 Mac OS X (10.4.9) -
Mail on my G4 suddenly QUITS after it pops up
Hey, Never has this happened before.
A. I click on my email on my desktop G4 computer OS X Version 10.2.1
B. It pops up and then quickly disappears. A air message appears that reads: "The application Mail unexpectedly quit. The system and other applications have not been affected".
I've installed the software restore discs but that did not correct the problem. Any ideas?Clifford,
Any reason you've not made the jump to OSX 10.2.8 ?
Re Mail, is there anything in the logs in Console ? -
So my iPad is suddenly quitting its applications constantly. Applications it quits out of most are Safari, Mail, and iBooks. Mail started being sluggish to respond about a week ago but it seemed to be an irregular problem.
Now all of those Apps are quitting. Only apps I downloaded recently were Popular Mechanics magazine and CBS News. Not sure what's happening. In the pursuit of trouble shooting I turned off the wifi (which is not connected when this mostly happens) and the 3G. I was able to keep iBooks open 35 minutes straight. With communications on it seems to quit in 2-10 minutes. I've also rebooted the iPad a few times. That's not the issue.
Anyone else have an experience with this or is this unique so far?
Message was edited by: CoolridgeWhen you see an app starting to work sluggishly or in ways that just don't seem quite right, the recommended first step is usually to 'force quit' that app. How and when to do that, along with much additional guidance, is found in the sections mentioned in the following boilerplate:
+A more or less standard sequence of steps is laid out in your User's Guide which you should follow in those cases when either your iPad or an installed app isn't behaving as it should. They sort of mirror 'The Three R's (Restart, Reset, & Restore)' used for iPod troubleshooting, with a few extra iPad-specific things added in to the list.+
+These generic steps are laid out and explained in the Tips & Troubleshooting section of your User's Guide. The directions there will start you out from the quickest and easiest first step, which will often be all you need to do, all the way to the atomic blast fix of totally restoring the iOS and all contents in your iPad. You should also notice that that same section contains a wealth of more specific recommendations for specific apps or situations, and will prove well worth a going-over..+
+You can call AppleCare, and they will probably have you do the same things. Or, you can take it I to a Genius Bar, and they will also go through the same steps. Needless to say, if you work through the whole process without being able to correct your problem, then you've pretty much shot your bolt and will have to start talking to Apple or the app developers for a resolution.+ -
Mail suddenly closed and mailboxes gone
Hi...and help!
I was just sending an email and when trying to cut and paste, Mail closed suddenly. I reopened, repeated my email including the cut and paste, and it closed again.
The second time, however, it gave me a message like, there are new settings or the original settings, which do you want? Thinking the original settings meant the blank slate that Mail came with and new settings were the ones I had set up, I selected new. Then when I tried to open Mail, it wanted me to set up accounts. It seems like there are no mailboxes. I had about 10 mailboxes when they all disappeared.
I looked a few posts here and saw that I should check my Library folder...lo, there is a Mail folder that has my mailboxes in it.
How do I get the info from those files into Mail?
Many thanks.Hi aflipflopper.
What’s the capacity and space available on your startup disk? Take a look at the comments about disk space in the following article, in case they apply to you:
Problems from insufficient RAM and free hard disk space
Even if there is enough space available on the startup disk, for some reason that remains a mystery to me, Mail sometimes “thinks” it must discard the current ~/Library/Preferences/com.apple.mail.plist preferences file and create a new one. As a result, all your non-Mac account settings (but not the messages themselves), which are stored in that file, are lost.
Verify/repair the startup disk (not just permissions), as described here:
The Repair functions of Disk Utility: what’s it all about?
After having fixed all filesystem issues, if any, and making sure that there’s enough space available on the startup disk (a few GB, plus the space needed to make a backup copy of the Mail folder), quit Mail if it’s running, and make a backup copy of the ~/Library/Mail folder, e.g. by dragging it to the Desktop while holding the Option (Alt) key down, just in case something else goes wrong while trying to solve the problem. This is where all your mail is stored.
You have three options now:
1. Restore com.apple.mail.plist from a backup if you have one. Mail shouldn’t be running while you do this.
2. Set up your non-Mac accounts in Mail again. If given the option to import existing mailboxes or something like that, don’t. Just enter the account information and Mail will automagically rediscover the data in ~/Library/Mail/ when done. You’ll also have to re-configure most of your settings in Mail > Preferences. For spam-related security reasons, the first thing you should do is go to Preferences > Viewing and disable Display remote images in HTML messages if it’s enabled.
3. Mail may have renamed the old preferences file to com.apple.mail.plist.saved. If that’s the case, you may try moving the new com.apple.mail.plist out of ~/Library/Preferences/ (e.g. to the Desktop) and rename the old com.apple.mail.plist.saved back to com.apple.mail.plist. Again, be sure Mail isn’t running while doing this. Since Mail decided to discard it, I would expect this file to be corrupt (I don’t understand why would Mail discard it and create a new one otherwise), but apparently that often is not the case and the settings can indeed be restored by just renaming the file.
Note: For those not familiarized with the ~/ notation, it refers to the user’s home folder, i.e. ~/Library is the Library folder within the user’s home folder. -
Applications suddenly quit - nothing helps...
I began noticing yesterday that my iPad wasn't performing properly. Several of my most commonly used apps started quiting suddenly. I went through the normal steps - in some cases many times. 1 - Restart, 2 - Reset, 3 - Restore. I then went to the next step on a couple of the easiest apps to test. I deleted them and then reinstalled the apps. Still - apps quit suddenly. Not just 3rd party apps either. E-mail suddently quits. Any suggestions?
Thanks - MikeIf a restore doesn't fix it, it's probably an iPad firmware or hardware problem. If you have a generous friend who will loan you their iPad, you could restore your data/apps to it to see if it has the same trouble.
In any case, sounds like a trip to the Genius Bar might be in your future. Is it under warranty? -
Applications suddenly quit.
iMac Intel 20" 2GHz:
The following has happened in Safari, Mail, and iTunes-
The application suddenly quits or the screen goes dark from top to bottom. A message appears telling me to shut down by holding the power button until it shuts down.
When this happened in iTunes, I lost 5,000 songs.
Any ideas?What you are experiencing is called a kernel panic. Open your Console app (Utilities folder) and click on the Logs icon in the toolbar. Look for the panic.log and post the log results here.
Also visit The XLab FAQs and read the FAQs on diagnosing kernel panics and dealing with applications unexpectedly quitting. Here's some additional info:
http://discussions.apple.com/thread.jspa?messageID=607542򔔶 -
How can I get email on iphone. It suddenly quit updating.
How can I get my email on my iphone. It suddenly quit updating.
Did you already try to reset the phone by holding the sleep and home button for about 10sec, until the Apple logo comes back again? You will not lose data by resetting your device.
If this does not work, and you have no problems connecting to the Internet, delete the mail account and set it up again. -
Mail suddenly closes every time mailbox opens!
For the past three days, every time I open Mail, as the mailbox is opened, it suddenly quits. I've run Virex which came with my .mac account and a few files are inaccessible but nothing obvious comes up. Does my mac have a virus? Please help!
I received this suggestion from another forum and I tried it and so far it worked.
"Sounds like your prefs are corrupted. Go to /Users/YourUserName/Library/Caches and delete the folder that says Mail. Go back to your Library folder, and open Preferences. Delete com.apple.mail.plist. Go back to your Library folder. Delete the foler that says Mail. Open mail and see what happens."
One last thing, if you're using other mail accounts with Mail you will need to re-establish them. Good luck everyone.
powerbook g4 Mac OS X (10.4.4) -
Logic won't start! I got the message "Logic Pro 9 did suddenly quit!
Hi.
I had the same problem with Garageband a while ago...
Now its time again!
When i used Garageband, i downloaded cubase on my mac. And after that when i was tryed to open Garageband i got the message "Garageband did suddenly quit" (Translated from swedish).
And now i installed Ableton Live Trial version and i got the same message "Logic Pro 9 did suddenly quit!
PS: I have uninstalled the Ableton Live (I think... if i did it the right way)
Help!!!
Info:
Logic Pro 9.1.0
Snow Leopard
Operative system: The newest xD *** do i know? :P
Thanks.
Message was edited by: bohusOk so i figured it out. I will explain if any one had the sam problem... Follow
Finder/Macintoch HD (Your Harddisk)/Library/Applications Support/Propellerhead Software/ReWire/And Delete MelodyneEssentialReWireDevice.plugin (8.4 MB)
Hope it will help. -
Safari 2.0.4 Suddenly Quits :-(
Hi,
Can anyone help? While on line and surfing on the web my Safari suddenly quit... I didn't think it was a big deal because it has happened a few times and I just restarted it and no problem. This last time it suddenly everytime I try to restart it suddenly quits before loading. Do I need to reinstall? If so where can I get a Safaria 2.0.4 to reinstall? I do not see it on the Apple Web. I rebuilt my directory already with Disk Warrior I don't know what else to do.
Thanks in advance for any help or suggestions... DaveHi Here is the report... Hope you can make sense of it ,Thanks, Dave
Date/Time: 2007-03-23 01:46:17.877 +0100
OS Version: 10.4.9 (Build 8P135)
Report Version: 4
Command: Safari
Path: /Applications/Safari.app/Contents/MacOS/Safari
Parent: WindowServer [55]
Version: 2.0.4 (419.3)
Build Version: 1
Project Name: WebBrowser
Source Version: 4190300
PID: 280
Thread: 0
Exception: EXCBADACCESS (0x0001)
Codes: KERNINVALIDADDRESS (0x0001) at 0xbf7fffc0
Thread 0 Crashed:
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457 com.apple.CoreFoundation 0x907e8e38 __CFBinaryPlistCreateObject + 2036
458 com.apple.CoreFoundation 0x907e8e38 __CFBinaryPlistCreateObject + 2036
459 com.apple.CoreFoundation 0x907e8e38 __CFBinaryPlistCreateObject + 2036
460 com.apple.CoreFoundation 0x907e8e38 __CFBinaryPlistCreateObject + 2036
461 com.apple.CoreFoundation 0x907e8e38 __CFBinaryPlistCreateObject + 2036
462 com.apple.CoreFoundation 0x907e8e38 __CFBinaryPlistCreateObject + 2036
463 com.apple.CoreFoundation 0x907e8e38 __CFBinaryPlistCreateObject + 2036
464 com.apple.CoreFoundation 0x907e8e38 __CFBinaryPlistCreateObject + 2036
465 com.apple.CoreFoundation 0x907e8e38 __CFBinaryPlistCreateObject + 2036
466 com.apple.CoreFoundation 0x907e8e38 __CFBinaryPlistCreateObject + 2036
467 com.apple.CoreFoundation 0x907e8e38 __CFBinaryPlistCreateObject + 2036
468 com.apple.CoreFoundation 0x907e8e38 __CFBinaryPlistCreateObject + 2036
469 com.apple.CoreFoundation 0x907e8e38 __CFBinaryPlistCreateObject + 2036
470 com.apple.CoreFoundation 0x907e8e38 __CFBinaryPlistCreateObject + 2036
471 com.apple.CoreFoundation 0x907e8e38 __CFBinaryPlistCreateObject + 2036
472 com.apple.CoreFoundation 0x907e8e38 __CFBinaryPlistCreateObject + 2036
473 com.apple.CoreFoundation 0x907e8e38 __CFBinaryPlistCreateObject + 2036
474 com.apple.CoreFoundation 0x907e8e38 __CFBinaryPlistCreateObject + 2036
475 com.apple.CoreFoundation 0x907e8e38 __CFBinaryPlistCreateObject + 2036
476 com.apple.CoreFoundation 0x907e8e38 __CFBinaryPlistCreateObject + 2036
477 com.apple.CoreFoundation 0x907e8e38 __CFBinaryPlistCreateObject + 2036
478 com.apple.CoreFoundation 0x907e8e38 __CFBinaryPlistCreateObject + 2036
479 com.apple.CoreFoundation 0x907e8e38 __CFBinaryPlistCreateObject + 2036
480 com.apple.CoreFoundation 0x907e8e38 __CFBinaryPlistCreateObject + 2036
481 com.apple.CoreFoundation 0x907e8e38 __CFBinaryPlistCreateObject + 2036
482 com.apple.CoreFoundation 0x907e8e38 __CFBinaryPlistCreateObject + 2036
483 com.apple.CoreFoundation 0x907e8e38 __CFBinaryPlistCreateObject + 2036
484 com.apple.CoreFoundation 0x907e8e38 __CFBinaryPlistCreateObject + 2036
485 com.apple.CoreFoundation 0x907e8e38 __CFBinaryPlistCreateObject + 2036
486 com.apple.CoreFoundation 0x907e8e38 __CFBinaryPlistCreateObject + 2036
487 com.apple.CoreFoundation 0x907e8e38 __CFBinaryPlistCreateObject + 2036
488 com.apple.CoreFoundation 0x907e8e38 __CFBinaryPlistCreateObject + 2036
489 com.apple.CoreFoundation 0x907e8e38 __CFBinaryPlistCreateObject + 2036
490 com.apple.CoreFoundation 0x907e8e38 __CFBinaryPlistCreateObject + 2036
491 com.apple.CoreFoundation 0x907e8e38 __CFBinaryPlistCreateObject + 2036
492 com.apple.CoreFoundation 0x907e8e38 __CFBinaryPlistCreateObject + 2036
493 com.apple.CoreFoundation 0x907e8e38 __CFBinaryPlistCreateObject + 2036
494 com.apple.CoreFoundation 0x907e8e38 __CFBinaryPlistCreateObject + 2036
495 com.apple.CoreFoundation 0x907e8e38 __CFBinaryPlistCreateObject + 2036
496 com.apple.CoreFoundation 0x907e8e38 __CFBinaryPlistCreateObject + 2036
497 com.apple.CoreFoundation 0x907e8e38 __CFBinaryPlistCreateObject + 2036
498 com.apple.CoreFoundation 0x907e8e38 __CFBinaryPlistCreateObject + 2036
499 com.apple.CoreFoundation 0x907e8e38 __CFBinaryPlistCreateObject + 2036
500 com.apple.CoreFoundation 0x907e8e38 __CFBinaryPlistCreateObject + 2036
501 com.apple.CoreFoundation 0x907e8e38 __CFBinaryPlistCreateObject + 2036
502 com.apple.CoreFoundation 0x907e8e38 __CFBinaryPlistCreateObject + 2036
503 com.apple.CoreFoundation 0x907e8e38 __CFBinaryPlistCreateObject + 2036
504 com.apple.CoreFoundation 0x907e8e38 __CFBinaryPlistCreateObject + 2036
505 com.apple.CoreFoundation 0x907e8e38 __CFBinaryPlistCreateObject + 2036
506 com.apple.CoreFoundation 0x907e8e38 __CFBinaryPlistCreateObject + 2036
507 com.apple.CoreFoundation 0x907e8e38 __CFBinaryPlistCreateObject + 2036
508 com.apple.CoreFoundation 0x907e8e38 __CFBinaryPlistCreateObject + 2036
Thread 1:
0 libSystem.B.dylib 0x9000b4c8 machmsgtrap + 8
1 libSystem.B.dylib 0x9000b41c mach_msg + 60
2 com.apple.CoreFoundation 0x907deba8 __CFRunLoopRun + 832
3 com.apple.CoreFoundation 0x907de4ac CFRunLoopRunSpecific + 268
4 com.apple.Foundation 0x92bee170 -[NSRunLoop runMode:beforeDate:] + 172
5 com.apple.Foundation 0x92bee0a8 -[NSRunLoop run] + 76
6 com.apple.WebKit 0x95722e30 +[WebFileDatabase _syncLoop:] + 176
7 com.apple.Foundation 0x92bdf1a0 forkThreadForFunction + 108
8 libSystem.B.dylib 0x9002be88 pthreadbody + 96
Thread 2:
0 libSystem.B.dylib 0x9000b4c8 machmsgtrap + 8
1 libSystem.B.dylib 0x9000b41c mach_msg + 60
2 com.apple.CoreFoundation 0x907deba8 __CFRunLoopRun + 832
3 com.apple.CoreFoundation 0x907de4ac CFRunLoopRunSpecific + 268
4 com.apple.Foundation 0x92c066a8 +[NSURLConnection(NSURLConnectionInternal) _resourceLoadLoop:] + 264
5 com.apple.Foundation 0x92bdf1a0 forkThreadForFunction + 108
6 libSystem.B.dylib 0x9002be88 pthreadbody + 96
Thread 3:
0 libSystem.B.dylib 0x9000b4c8 machmsgtrap + 8
1 libSystem.B.dylib 0x9000b41c mach_msg + 60
2 com.apple.CoreFoundation 0x907deba8 __CFRunLoopRun + 832
3 com.apple.CoreFoundation 0x907de4ac CFRunLoopRunSpecific + 268
4 com.apple.Foundation 0x92c077e8 +[NSURLCache _diskCacheSyncLoop:] + 152
5 com.apple.Foundation 0x92bdf1a0 forkThreadForFunction + 108
6 libSystem.B.dylib 0x9002be88 pthreadbody + 96
Thread 4:
0 libSystem.B.dylib 0x9001fa0c select + 12
1 com.apple.CoreFoundation 0x907f1434 __CFSocketManager + 472
2 libSystem.B.dylib 0x9002be88 pthreadbody + 96
Thread 0 crashed with PPC Thread State 64:
srr0: 0x00000000907c15a0 srr1: 0x000000000000d030 vrsave: 0x0000000000000000
cr: 0x44002442 xer: 0x0000000000000007 lr: 0x00000000907c1590 ctr: 0x0000000090008ec0
r0: 0x00000000907bca98 r1: 0x00000000bf800010 r2: 0x00000000a07c1590 r3: 0x00000000a07c3244
r4: 0x0000000000000048 r5: 0x0000000000000068 r6: 0x0000000000000600 r7: 0x0000000000000000
r8: 0x0000000000000001 r9: 0x0000000000000000 r10: 0x0000000000000000 r11: 0x00000000a07bd318
r12: 0x0000000090008ec0 r13: 0x0000000000000000 r14: 0x00000000bfffe020 r15: 0x00000000bf800a30
r16: 0x0000000000000000 r17: 0x0000000000000000 r18: 0x0000000000000001 r19: 0x0000000000000000
r20: 0x0000000000000000 r21: 0x0000000000000000 r22: 0x0000000000000000 r23: 0x0000000000000000
r24: 0x00000000a07bc150 r25: 0x00000000061a7821 r26: 0x0000000000000000 r27: 0x00000000a07bc150
r28: 0x0000000000000600 r29: 0x00000000a07bc1b0 r30: 0x0000000000000000 r31: 0x00000000907c1590
Binary Images Description:
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0x8fe00000 - 0x8fe52fff dyld 46.12 /usr/lib/dyld
0x90000000 - 0x901bdfff libSystem.B.dylib /usr/lib/libSystem.B.dylib
0x90215000 - 0x9021afff libmathCommon.A.dylib /usr/lib/system/libmathCommon.A.dylib
0x9021c000 - 0x90269fff com.apple.CoreText 1.0.3 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
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0x908de000 - 0x908defff com.apple.CoreServices 10.4 (???) /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
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0x90b70000 - 0x90b82fff libauto.dylib /usr/lib/libauto.dylib
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0x91441000 - 0x914bcfff com.apple.audio.CoreAudio 3.0.4 /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x914f9000 - 0x914f9fff com.apple.ApplicationServices 10.4 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x914fb000 - 0x91533fff com.apple.AE 1.5 (297) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ AE.framework/Versions/A/AE
0x9154e000 - 0x91620fff com.apple.ColorSync 4.4.9 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x91673000 - 0x91704fff com.apple.print.framework.PrintCore 4.6 (177.13) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x9174b000 - 0x91802fff com.apple.QD 3.10.24 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x9183f000 - 0x9189dfff com.apple.HIServices 1.5.3 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x918cc000 - 0x918edfff com.apple.LangAnalysis 1.6.1 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x91901000 - 0x91926fff com.apple.FindByContent 1.5 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ FindByContent.framework/Versions/A/FindByContent
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0x91997000 - 0x919abfff com.apple.speech.synthesis.framework 3.3 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x919b9000 - 0x919fffff com.apple.ImageIO.framework 1.5.4 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
0x91a16000 - 0x91addfff libcrypto.0.9.7.dylib /usr/lib/libcrypto.0.9.7.dylib
0x91b2b000 - 0x91b40fff libcups.2.dylib /usr/lib/libcups.2.dylib
0x91b45000 - 0x91b63fff libJPEG.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x91b69000 - 0x91c20fff libJP2.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x91c6f000 - 0x91c73fff libGIF.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x91c75000 - 0x91cddfff libRaw.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRaw.dylib
0x91ce2000 - 0x91d1ffff libTIFF.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x91d26000 - 0x91d3ffff libPng.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
0x91d44000 - 0x91d47fff libRadiance.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
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0x920e9000 - 0x92671fff libBLAS.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
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0x929ff000 - 0x92aedfff libiconv.2.dylib /usr/lib/libiconv.2.dylib
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0x92bb9000 - 0x92de4fff com.apple.Foundation 6.4.8 (567.29) /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
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0x92fb4000 - 0x92fc8fff com.apple.ImageCapture 3.0 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x92fe0000 - 0x92ff0fff com.apple.speech.recognition.framework 3.4 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
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0x9311a000 - 0x93129fff com.apple.print.framework.Print 5.2 (192.4) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x93135000 - 0x9319bfff com.apple.htmlrendering 1.1.2 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
0x931cc000 - 0x9321bfff com.apple.NavigationServices 3.4.4 (3.4.3) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
0x93249000 - 0x93266fff com.apple.audio.SoundManager 3.9 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
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0x9328e000 - 0x9359cfff com.apple.HIToolbox 1.4.9 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
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0x936fd000 - 0x9371dfff com.apple.DirectoryService.Framework 3.1 /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x93771000 - 0x93771fff com.apple.Cocoa 6.4 (???) /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x93773000 - 0x93da6fff com.apple.AppKit 6.4.7 (824.41) /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
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0x942f4000 - 0x942f4fff com.apple.audio.units.AudioUnit 1.4 /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x942f6000 - 0x944b6fff com.apple.QuartzCore 1.4.12 /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x94500000 - 0x9453dfff libsqlite3.0.dylib /usr/lib/libsqlite3.0.dylib
0x94545000 - 0x94595fff libGLImage.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x9459e000 - 0x945b2fff com.apple.CoreVideo 1.4 /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x94648000 - 0x94680fff com.apple.vmutils 4.0.0 (85) /System/Library/PrivateFrameworks/vmutils.framework/Versions/A/vmutils
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0x946f3000 - 0x94737fff com.apple.securityinterface 2.2 (27692) /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x9475b000 - 0x9476afff libCGATS.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
0x94772000 - 0x9477ffff libCSync.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x947c5000 - 0x947defff libRIP.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x94d8a000 - 0x94ebafff com.apple.AddressBook.framework 4.0.4 (485.1) /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
0x94f4c000 - 0x94f5bfff com.apple.DSObjCWrappers.Framework 1.1 /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWra ppers
0x94f63000 - 0x94f90fff com.apple.LDAPFramework 1.4.1 (69.0.1) /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x94f97000 - 0x94fa7fff libsasl2.2.dylib /usr/lib/libsasl2.2.dylib
0x94fab000 - 0x94fdafff libssl.0.9.7.dylib /usr/lib/libssl.0.9.7.dylib
0x94fea000 - 0x95007fff libresolv.9.dylib /usr/lib/libresolv.9.dylib
0x95720000 - 0x957aefff com.apple.WebKit 419 /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x9580a000 - 0x958a0fff com.apple.JavaScriptCore 418.3 /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/JavaScriptCor e.framework/Versions/A/JavaScriptCore
0x958dd000 - 0x95be9fff com.apple.WebCore 418.21 /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
0x95d72000 - 0x95d9bfff libxslt.1.dylib /usr/lib/libxslt.1.dylib
0x9a7c0000 - 0x9a7f6fff com.apple.Syndication 1.0.6 (54) /System/Library/PrivateFrameworks/Syndication.framework/Versions/A/Syndication
0x9a813000 - 0x9a825fff com.apple.SyndicationUI 1.0.6 (54) /System/Library/PrivateFrameworks/SyndicationUI.framework/Versions/A/Syndicatio nUI
Model: PowerBook5,6, BootROM 4.9.1f1, 1 processors, PowerPC G4 (1.2), 1.67 GHz, 2 GB
Graphics: ATI Mobility Radeon 9700, ATY,RV360M11, AGP, 64 MB
Memory Module: SODIMM0/J25LOWER, 1 GB, DDR SDRAM, PC2700U-25330
Memory Module: SODIMM1/J25UPPER, 1 GB, DDR SDRAM, PC2700U-25330
AirPort: AirPort Extreme, 405.1 (3.90.34.0.p18)
Modem: Jump, V.92, Version 1.0
Bluetooth: Version 1.7.14f14, 2 service, 1 devices, 1 incoming serial ports
Network Service: Built-in Ethernet, Ethernet, en0
PCI Card: TXN,PCIXXXX-00, cardbus, PC Card
Parallel ATA Device: MATSHITADVD-R UJ-835E
Parallel ATA Device: FUJITSU MHT2080AH, 74.53 GB
USB Device: Bluetooth HCI, Up to 12 Mb/sec, 500 mA
USB Device: Apple Internal Keyboard/Trackpad, Apple Computer, Up to 12 Mb/sec, 500 mA -
I cannot email from Iphoto. Mail just quits. Rainbow wheel spins continuously. Will not let me go from drafts to inbox or outbox, etc.
My regular google gmail works fine.You should be able to do it with Dropbox.
-
Mail Unexpectedly Quits after Upgrading to 10.4.10
I recently moved from Panther to Tiger (10.4.6) and today decided to upgrade through the steps to 10.4.10 for the PPC. That went smoothly, but ever since then whenever I try to open an eMail msg. (read or unread), Mail unexpectedly quits. It seems I can compose, get mail, search mailboxes and other activities, but I cannot open mail. I was having no problems whatsoever while I was running 10.3.9 or even after I moved to 10.4.6. The problems all began after I ran through the upgrade steps.
I am somewhat concerned with the number of Mail problems that seem to be posted in the Tiger forum. I use mail quite heavily and rely upon it for my business.
I am pasting in my problem report in the hopes that this may shed light on the problem. Thanks to anyone who might have any suggestions. I need to resolve this quickly.
Date/Time: 2007-08-06 15:40:51.573 -0400
OS Version: 10.4.10 (Build 8R218)
Report Version: 4
Command: Mail
Path: /Applications/Mail.app/Contents/MacOS/Mail
Parent: WindowServer [63]
Version: 2.1 (752)
Build Version: 1
Project Name: MailViewer
Source Version: 7520000
PID: 231
Thread: 2
Exception: EXCBADACCESS (0x0001)
Codes: KERNINVALIDADDRESS (0x0001) at 0xaf3f7eb0
Thread 0:
0 libSystem.B.dylib 0x9000b348 machmsgtrap + 8
1 libSystem.B.dylib 0x9000b29c mach_msg + 60
2 com.apple.CoreFoundation 0x907ddba8 __CFRunLoopRun + 832
3 com.apple.CoreFoundation 0x907dd4ac CFRunLoopRunSpecific + 268
4 com.apple.HIToolbox 0x93296b20 RunCurrentEventLoopInMode + 264
5 com.apple.HIToolbox 0x932961b4 ReceiveNextEventCommon + 380
6 com.apple.HIToolbox 0x93296020 BlockUntilNextEventMatchingListInMode + 96
7 com.apple.AppKit 0x9377bae4 _DPSNextEvent + 384
8 com.apple.AppKit 0x9377b7a8 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 116
9 com.apple.AppKit 0x93777cec -[NSApplication run] + 472
10 com.apple.AppKit 0x9386887c NSApplicationMain + 452
11 com.apple.mail 0x000871d8 0x1000 + 549336
12 com.apple.mail 0x00087080 0x1000 + 548992
Thread 1:
0 libSystem.B.dylib 0x9002c3c8 semaphorewait_signaltrap + 8
1 libSystem.B.dylib 0x90030eac pthreadcondwait + 480
2 com.apple.Foundation 0x92be630c -[NSConditionLock lockWhenCondition:] + 68
3 com.apple.AppKit 0x93818708 -[NSUIHeartBeat _heartBeatThread:] + 324
4 com.apple.Foundation 0x92bdf1a0 forkThreadForFunction + 108
5 libSystem.B.dylib 0x9002bd08 pthreadbody + 96
Thread 2 Crashed:
0 <<00000000>> 0xfffeff10 objcmsgSendrtp + 16
1 com.apple.MessageFramework 0x9a43524c _isStructuredHeaderKey + 196
2 com.apple.MessageFramework 0x9a434874 -[MessageHeaders headersDictionaryWithHeaderDetailLevel:] + 292
3 com.apple.mail 0x00037208 0x1000 + 221704
4 com.apple.mail 0x00036cb4 0x1000 + 220340
5 libobjc.A.dylib 0x90a451f4 objc_msgSendv + 180
6 com.apple.Foundation 0x92bdac94 -[NSInvocation invoke] + 944
7 com.apple.MessageFramework 0x9a404800 -[MonitoredInvocation invoke] + 144
8 com.apple.MessageFramework 0x9a40de80 -[InvocationQueue _drainQueue] + 416
9 com.apple.Foundation 0x92bdf1a0 forkThreadForFunction + 108
10 libSystem.B.dylib 0x9002bd08 pthreadbody + 96
Thread 2 crashed with PPC Thread State 64:
srr0: 0x00000000fffeff10 srr1: 0x000000000200f030 vrsave: 0x0000000000000000
cr: 0x44000228 xer: 0x0000000000000007 lr: 0x000000009a43524c ctr: 0x0000000000000000
r0: 0x000000009a435230 r1: 0x00000000f007fe40 r2: 0x00000000ffffffff r3: 0x00000000af3f7eb0
r4: 0x0000000090a89448 r5: 0x00000000aa3f7e60 r6: 0x00000000f007fbc0 r7: 0x0000000000000010
r8: 0x0000000000000009 r9: 0x0000000000000009 r10: 0x00000000907c1fd0 r11: 0x000000006f569448
r12: 0x0000000000000009 r13: 0x00000000051deef0 r14: 0x0000000000000009 r15: 0x00000000054c4460
r16: 0x0000000000000002 r17: 0x00000000054c9e40 r18: 0x00000000aa404750 r19: 0x00000000aa404750
r20: 0x00000000051df080 r21: 0x00000000051f2c30 r22: 0x00000000aa404750 r23: 0x00000000054c02d0
r24: 0x0000000000000001 r25: 0x00000000aa3f7eb0 r26: 0x00000000aa406840 r27: 0x00000000054c4310
r28: 0x0000000000000000 r29: 0x00000000aa3f7eb0 r30: 0x00000000aa407174 r31: 0x000000009a435190
Binary Images Description:
0x1000 - 0x199fff com.apple.mail 2.1 (752) /Applications/Mail.app/Contents/MacOS/Mail
0x5620000 - 0x5633fff com.apple.Mail.Syncer 1.0.8 (749.3) /System/Library/Frameworks/Message.framework/Versions/B/Resources/Syncer.syncsc hema/Contents/MacOS/Syncer
0x8fe00000 - 0x8fe52fff dyld 46.12 /usr/lib/dyld
0x90000000 - 0x901bcfff libSystem.B.dylib /usr/lib/libSystem.B.dylib
0x90214000 - 0x90219fff libmathCommon.A.dylib /usr/lib/system/libmathCommon.A.dylib
0x9021b000 - 0x90268fff com.apple.CoreText 1.0.3 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
0x90293000 - 0x90344fff ATS /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x90373000 - 0x9072efff com.apple.CoreGraphics 1.258.75 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x907bb000 - 0x90894fff com.apple.CoreFoundation 6.4.7 (368.28) /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x908dd000 - 0x908ddfff com.apple.CoreServices 10.4 (???) /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x908df000 - 0x909e1fff libicucore.A.dylib /usr/lib/libicucore.A.dylib
0x90a3b000 - 0x90abffff libobjc.A.dylib /usr/lib/libobjc.A.dylib
0x90ae9000 - 0x90b59fff IOKit /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x90b6f000 - 0x90b81fff libauto.dylib /usr/lib/libauto.dylib
0x90b88000 - 0x90e5ffff com.apple.CoreServices.CarbonCore 681.15 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x90ec5000 - 0x90f45fff com.apple.CoreServices.OSServices 4.1 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x90f8f000 - 0x90fd1fff com.apple.CFNetwork 129.21 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
0x90fe6000 - 0x90ffefff com.apple.WebServices 1.1.2 (1.1.0) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/WebServ icesCore.framework/Versions/A/WebServicesCore
0x9100e000 - 0x9108ffff com.apple.SearchKit 1.0.5 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x910d5000 - 0x910fefff com.apple.Metadata 10.4.4 (121.36) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x9110f000 - 0x9111dfff libz.1.dylib /usr/lib/libz.1.dylib
0x91120000 - 0x912dbfff com.apple.security 4.6 (29770) /System/Library/Frameworks/Security.framework/Versions/A/Security
0x913da000 - 0x913e3fff com.apple.DiskArbitration 2.1 /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x913ea000 - 0x913f2fff libbsm.dylib /usr/lib/libbsm.dylib
0x913f6000 - 0x9141efff com.apple.SystemConfiguration 1.8.3 /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x91431000 - 0x9143cfff libgcc_s.1.dylib /usr/lib/libgcc_s.1.dylib
0x91441000 - 0x914bcfff com.apple.audio.CoreAudio 3.0.4 /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x914f9000 - 0x914f9fff com.apple.ApplicationServices 10.4 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x914fb000 - 0x91533fff com.apple.AE 1.5 (297) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ AE.framework/Versions/A/AE
0x9154e000 - 0x91620fff com.apple.ColorSync 4.4.9 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x91673000 - 0x91704fff com.apple.print.framework.PrintCore 4.6 (177.13) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x9174b000 - 0x91802fff com.apple.QD 3.10.24 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x9183f000 - 0x9189dfff com.apple.HIServices 1.5.3 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x918cc000 - 0x918edfff com.apple.LangAnalysis 1.6.1 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x91901000 - 0x91926fff com.apple.FindByContent 1.5 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ FindByContent.framework/Versions/A/FindByContent
0x91939000 - 0x9197bfff com.apple.LaunchServices 182 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LaunchServices.framework/Versions/A/LaunchServices
0x91997000 - 0x919abfff com.apple.speech.synthesis.framework 3.3 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x919b9000 - 0x919fffff com.apple.ImageIO.framework 1.5.5 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
0x91a16000 - 0x91addfff libcrypto.0.9.7.dylib /usr/lib/libcrypto.0.9.7.dylib
0x91b2b000 - 0x91b40fff libcups.2.dylib /usr/lib/libcups.2.dylib
0x91b45000 - 0x91b63fff libJPEG.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x91b69000 - 0x91c20fff libJP2.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x91c6f000 - 0x91c73fff libGIF.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x91c75000 - 0x91cddfff libRaw.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRaw.dylib
0x91ce2000 - 0x91d1ffff libTIFF.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x91d26000 - 0x91d3ffff libPng.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
0x91d44000 - 0x91d47fff libRadiance.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x91d49000 - 0x91e27fff libxml2.2.dylib /usr/lib/libxml2.2.dylib
0x91e47000 - 0x91e47fff com.apple.Accelerate 1.2.2 (Accelerate 1.2.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x91e49000 - 0x91f2efff com.apple.vImage 2.4 /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x91f36000 - 0x91f55fff com.apple.Accelerate.vecLib 3.2.2 (vecLib 3.2.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x91fc1000 - 0x9202ffff libvMisc.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x9203a000 - 0x920cffff libvDSP.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x920e9000 - 0x92671fff libBLAS.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x926a4000 - 0x929cffff libLAPACK.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x929ff000 - 0x92aedfff libiconv.2.dylib /usr/lib/libiconv.2.dylib
0x92af0000 - 0x92b78fff com.apple.DesktopServices 1.3.6 /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x92bb9000 - 0x92de4fff com.apple.Foundation 6.4.8 (567.29) /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x92f11000 - 0x92f2ffff libGL.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x92f3a000 - 0x92f94fff libGLU.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x92fb2000 - 0x92fb2fff com.apple.Carbon 10.4 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x92fb4000 - 0x92fc8fff com.apple.ImageCapture 3.0 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x92fe0000 - 0x92ff0fff com.apple.speech.recognition.framework 3.4 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x92ffc000 - 0x93011fff com.apple.securityhi 2.0 (203) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x93023000 - 0x930aafff com.apple.ink.framework 101.2 (69) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x930be000 - 0x930c9fff com.apple.help 1.0.3 (32) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x930d3000 - 0x93100fff com.apple.openscripting 1.2.5 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x9311a000 - 0x93129fff com.apple.print.framework.Print 5.2 (192.4) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x93135000 - 0x9319bfff com.apple.htmlrendering 1.1.2 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
0x931cc000 - 0x9321bfff com.apple.NavigationServices 3.4.4 (3.4.3) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
0x93249000 - 0x93266fff com.apple.audio.SoundManager 3.9 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
0x93278000 - 0x93285fff com.apple.CommonPanels 1.2.2 (73) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x9328e000 - 0x9359cfff com.apple.HIToolbox 1.4.9 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x936ec000 - 0x936f8fff com.apple.opengl 1.4.7 /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x936fd000 - 0x9371dfff com.apple.DirectoryService.Framework 3.1 /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x93771000 - 0x93771fff com.apple.Cocoa 6.4 (???) /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x93773000 - 0x93da6fff com.apple.AppKit 6.4.7 (824.41) /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x94133000 - 0x941a5fff com.apple.CoreData 91 (92.1) /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x941de000 - 0x942a2fff com.apple.audio.toolbox.AudioToolbox 1.4.5 /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x942f4000 - 0x942f4fff com.apple.audio.units.AudioUnit 1.4 /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x942f6000 - 0x944b6fff com.apple.QuartzCore 1.4.12 /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x94500000 - 0x9453dfff libsqlite3.0.dylib /usr/lib/libsqlite3.0.dylib
0x94545000 - 0x94595fff libGLImage.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x9459e000 - 0x945b8fff com.apple.CoreVideo 1.4.1 /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x945c8000 - 0x945eafff libmx.A.dylib /usr/lib/libmx.A.dylib
0x94627000 - 0x9466cfff com.apple.bom 8.5 (86.3) /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x946f3000 - 0x9470ffff com.apple.securityfoundation 2.2 (27710) /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x94723000 - 0x94767fff com.apple.securityinterface 2.2 (27692) /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x9478b000 - 0x9479afff libCGATS.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
0x947a2000 - 0x947affff libCSync.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x947f5000 - 0x9480efff libRIP.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x94dfe000 - 0x94f2efff com.apple.AddressBook.framework 4.0.5 (487) /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
0x94fc0000 - 0x94fcffff com.apple.DSObjCWrappers.Framework 1.1 /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWra ppers
0x94fd7000 - 0x95004fff com.apple.LDAPFramework 1.4.1 (69.0.1) /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x9500b000 - 0x9501bfff libsasl2.2.dylib /usr/lib/libsasl2.2.dylib
0x9501f000 - 0x9504efff libssl.0.9.7.dylib /usr/lib/libssl.0.9.7.dylib
0x9505e000 - 0x9507bfff libresolv.9.dylib /usr/lib/libresolv.9.dylib
0x95794000 - 0x95822fff com.apple.WebKit 419.3 /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x9587e000 - 0x95913fff com.apple.JavaScriptCore 418.6.1 /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/JavaScriptCor e.framework/Versions/A/JavaScriptCore
0x95950000 - 0x95c5dfff com.apple.WebCore 418.23 /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
0x95de6000 - 0x95e0ffff libxslt.1.dylib /usr/lib/libxslt.1.dylib
0x95e17000 - 0x95e93fff com.apple.syncservices 2.5 (194) /System/Library/Frameworks/SyncServices.framework/Versions/A/SyncServices
0x9609b000 - 0x960cdfff com.apple.PDFKit 1.0.4 /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit
0x9704e000 - 0x9706dfff com.apple.vecLib 3.2.2 (vecLib 3.2.2) /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x976de000 - 0x97703fff com.apple.speech.LatentSemanticMappingFramework 2.2 /System/Library/PrivateFrameworks/LatentSemanticMapping.framework/Versions/A/La tentSemanticMapping
0x98187000 - 0x98195fff com.apple.DMNotification 1.0.4 (37) /System/Library/PrivateFrameworks/DMNotification.framework/Versions/A/DMNotific ation
0x983a6000 - 0x98477fff com.apple.QuartzComposer 1.2.6 (32.25) /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer
0x984f4000 - 0x984f4fff com.apple.quartzframework 1.0 /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x9866d000 - 0x98685fff com.apple.slideshow 1.0.4 (1.0) /System/Library/PrivateFrameworks/Slideshow.framework/Versions/A/Slideshow
0x98a42000 - 0x98a85fff com.apple.ISSupport 1.1.2 (16) /System/Library/PrivateFrameworks/ISSupport.framework/Versions/A/ISSupport
0x98aab000 - 0x98ad2fff com.apple.DotMacSyncManager 1.0.5 (156) /System/Library/PrivateFrameworks/DotMacSyncManager.framework/Versions/A/DotMac SyncManager
0x98bfc000 - 0x98c3ffff com.apple.PAPICommon 2.5 (131) /System/Library/PrivateFrameworks/DotMacLegacy.framework/Versions/A/DotMacLegac y
0x9a3de000 - 0x9a3e9fff com.apple.IMFramework 3.1.4 (429) /System/Library/Frameworks/InstantMessage.framework/Versions/A/InstantMessage
0x9a3f4000 - 0x9a54dfff com.apple.MessageFramework 2.1 (752.2) /System/Library/Frameworks/Message.framework/Versions/B/Message
Model: PowerMac3,6, BootROM 4.4.8f2, 1 processors, PowerPC G4 (3.3), 1.25 GHz, 1.25 GB
Graphics: ATI Radeon 9000 Pro, ATY,RV250, AGP, 64 MB
Memory Module: DIMM0/J21, 256 MB, DDR SDRAM, PC2600U-25330
Memory Module: DIMM1/J22, 512 MB, DDR SDRAM, PC2600U-25330
Memory Module: DIMM2/J23, 512 MB, DDR SDRAM, PC2600U-25330
Modem: Dash2, UCJ, V.92, 1.0F, APPLE VERSION 2.6.6
Network Service: Built-in Ethernet, Ethernet, en0
PCI Card: pci9004,7850, sppciscsibus, SLOT-2
PCI Card: usb, usb, SLOT-3
PCI Card: usb, usb, SLOT-3
PCI Card: pci1799,2, SLOT-3
Parallel ATA Device: HL-DT-ST RW/DVD GCC-4480B
Parallel ATA Device: ST380011A, 74.53 GB
USB Device: BUFFALO INC. USB-SATA Bridge, BUFFALO INC., Up to 480 Mb/sec, 500 mA
USB Device: USB Hub, Up to 12 Mb/sec, 500 mA
USB Device: deskjet 5550, hp, Up to 12 Mb/sec, 500 mA
USB Device: Hub in Apple Pro Keyboard, Mitsumi Electric, Up to 12 Mb/sec, 500 mA
USB Device: Apple Optical USB Mouse, Fujitsu Component, Up to 1.5 Mb/sec, 100 mA
USB Device: Apple Pro Keyboard, Mitsumi Electric, Up to 12 Mb/sec, 250 mA
Thanks.
DougFirst off, if you installed any Mail plugins or widgets that do anything with your Mail, uninstall them, restart and test again. If the same thing happens (or you didn't install any plugins or widgets) then follow through with the rest of this post.
If it is happening in the test user account as well then we know it's affecting the whole system. That means the problem lies somewhere outside your user folder.
First thing we're going to do is back up your email and your Mail settings.
1. Make sure all applications are closed and that only Finder and Dashboard have black triangles next to or under them in the Dock. This is especially important for the Mail program.
2. Make sure it says Finder next to the Apple in the top left corner. Click File and underneath click New Folder. On your Desktop you'll see a folder called Untitled Folder. Rename it to Mail Backup, and then close any open windows.
3. Click the Go menu and under it select Go to Folder. Copy and paste this into the box and then click Go (or Ok):
~/Library/Preferences/
4. Look for a file called com.apple.mail.plist and, while holding down the Option key on your keyboard, drag it on to Mail Backup. This file contains all your email account settings and we now have a copy in the Mail Backup folder. Close any open windows.
5. Click the Go menu and under it select Go to Folder. Copy and paste this into the box and then click Go (or Ok):
~/Library/
6. Look for the Mail folder and, while holding down the Option key on your keyboard, drag it on to Mail Backup. This folder contains all the emails you've saved, and it too should be in the Mail Backup folder now. Close any open windows.
7. Click the Go menu and under it select Go to Folder. Copy and paste this into the box and then click Go (or Ok):
/Library
8. In the Window that opens drag the Mail folder to your Desktop. (You may be asked for your Administrator password.)
9. Click the Apple menu and select Restart. When you're asked if you are sure, click Restart again. Restarting the computer makes OS X "forget" the Mail folder we put on your Desktop and recreate a brand new one the next time Mail is opened.
10. Log into your user account (not the test account that we created earlier).
11. Once you are at your Desktop open Mail. It should work normally now.
If not repeat steps 7-11 but instead of moving the Mail folder, move the Fonts folder.
Let me know how that goes.
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