Mail: The POP server rejected the password for user

I am completely unable to use Mail.
I keep getting the "The POP server rejected the password for user" on two of my accounts.
The password has not changed and I have entered it correctly.
The accounts just will not go online.
This started yesterday when an old machine accidentally fired up mail and tried to connect using the same user details. Since then, my MacBook Pro is not able to connect to my mail.
My iPad and my iPhone can. There is no problem at the server or the ISP. I have also run the Keychain repair utility.
Please can you advise how I should fix it? Plist? Define the accounts again?
Any ideas welcome.
Thanks

Sorry I can't be of help, I know of others with this problem. In my case I have two accounts that don't work in Mail whilst the other accounts do. I suspect it may be a bug as I've been looking for a solution for sometime. My current solution is to collect the mail on those accounts with an XP netbook which is probably not very helpful!
I have also tried the Keychain repair and at least for a short while it looked as if it had fixed it.
Any ideas anybody before I go through the hassle of reinstalling everything?
D

Similar Messages

The POP server rejected the password for user

Hi Im new to this forum but need help! I can usually fix most things on my mac but the last 2 weeks mail will not recieve any incoming messages as is just says "The POP server “mailin.macmail.com” rejected the password for user “****”
I have looked at other postings and tried keychain etc but nothing will work. This happens with 2 accounts one from macmail and one from NTL (my ISP) I can send mail fine (no password) and can go on to webmail and get my messeages fine on both accounts.
Does anyone have an answer for this?
Many thanks

Sorry I can't be of help, I know of others with this problem. In my case I have two accounts that don't work in Mail whilst the other accounts do. I suspect it may be a bug as I've been looking for a solution for sometime. My current solution is to collect the mail on those accounts with an XP netbook which is probably not very helpful!
I have also tried the Keychain repair and at least for a short while it looked as if it had fixed it.
Any ideas anybody before I go through the hassle of reinstalling everything?
D

Mail: "The POP server rejected the password..."

Mail is not accepting the valid password that I enter.
I have run keychain repair.
Any tips?
Thank you.
Mail v 4.5.

Don't know what happened. Could not log in to that account at gmail either. Reset the password there and in mail and it's working now.

Pop-server rejecting my password

i have an e-mail account at netidentity.com. i've had it for about five years. it's been configured within mail.app flawlessly since that, most of the time. but from time to time, i am repeatedly prompted for my password. the popup says that the pop-server rejected the pasword for that account, and please enter it again. if i enter my password, it's rejected and the prompt pops up again immediately. this can go on, and i have to cancel, leaving the account inactive for some time. the situation usually resolves in a day or two, but meanwhile, i'll have to check my mail using their not at all that good webmail service.
this time around (yesterday and today) this situation occurs when i'm at home. using only an airport express and the modem, no firewall. at work, however, there are plenty of firewalls, but i could get my mail as expected. at other times though, this would happen no matter where i'm at.
does anyone have any clues as to what i could be doing wrong? or is this just the internet weather conditions we live under?

also, in my home/library/mail directory, the following heap is building up:
Envelope Index
Envelope Index-1
Envelope Index-2
Envelope Index-3
Envelope Index-4
Envelope Index-5
Envelope Index-6
Envelope Index-7
Envelope Index-8
Envelope Index-9
Envelope Index-10
Envelope Index-11
Envelope Index-12
Envelope Index-13
Envelope Index-14
Envelope Index-journal
Envelope Index-T0x7db060.tmp.yonevW
Envelope Index-T0x7db060.tmp.yonevW-journal
Envelope Index-T0x15c1b5a0.tmp.qK7dbk
Envelope Index-T0x15c1b5a0.tmp.qK7dbk-journal
Envelope Index-T0x15c1b890.tmp.DstEWX
Envelope Index-T0x15c1b890.tmp.DstEWX-journal
Envelope Index-T0x1591a600.tmp.RcFf0v
Envelope Index-T0x1591a600.tmp.RcFf0v-journal
Envelope Index-T0x1591aa10.tmp.fzw82X
Envelope Index-T0x1591aa10.tmp.fzw82X-journal
Envelope Index-T0x1591ba00.tmp.CRfJBQ
Envelope Index-T0x1591ba00.tmp.CRfJBQ-journal
Envelope Index-T0x15917b40.tmp.7vfMPr
Envelope Index-T0x15917b40.tmp.7vfMPr-journal
Envelope Index-T0x15917e20.tmp.2sj58t
Envelope Index-T0x15917e20.tmp.2sj58t-journal
Envelope Index-T0x159099c0.tmp.oRWYvq
Envelope Index-T0x159099c0.tmp.oRWYvq-journal
Envelope Index-T0x159159e0.tmp.HO5XXK
Envelope Index-T0x159159e0.tmp.HO5XXK-journal
Envelope Index-T0x159174d0.tmp.tsgyB8
Envelope Index-T0x159174d0.tmp.tsgyB8-journal
Envelope Index-T0x159189a0.tmp.6DCEze
Envelope Index-T0x159189a0.tmp.6DCEze-journal
Envelope Index-T0x15916470.tmp.1LHvVh
Envelope Index-T0x15916470.tmp.1LHvVh-journal
Envelope Index-T0x15920980.tmp.h8dkk7
Envelope Index-T0x15920980.tmp.h8dkk7-journal
all these are created during the repeated crashes. should i delete these?
it was after deleting the heap of empty folders mentioned earlier in this thread that the mail.app interface showed up again.. but i don't know if deleting the folders was the reason for that

POP server reject the password for....

Dear All,
I am trying to set-up the mail client of my macmini runing Lion Server (on the same machine), but I get the message
"POP server reject the password for user "John".
As I am not an expert on Lion Server, can anyone please tell me what I am doing wrong.
The loggin account name on the server is "John", PW is "1", domain is "exemple.jp"
The mail address is concequently [email protected]
1st: is the POP server PW different from user loggin password?
2nd :is there a place on the mail pop server for user password.
3rd: how does this work??
Thanks for any help.
Bruno

Sorry I can't be of help, I know of others with this problem. In my case I have two accounts that don't work in Mail whilst the other accounts do. I suspect it may be a bug as I've been looking for a solution for sometime. My current solution is to collect the mail on those accounts with an XP netbook which is probably not very helpful!
I have also tried the Keychain repair and at least for a short while it looked as if it had fixed it.
Any ideas anybody before I go through the hassle of reinstalling everything?
D

Can't send mail, get message: the smtp server rejected the password. I tried lock and unlock keychain. I tried unlock captcha. Gmail works okay, it is Mail that does not. Help!! :(

Can't send mail, get message: the smtp server rejected the password. I tried lock and unlock keychain. I tried unlock captcha. Gmail works okay, it is Mail that does not. Help!!

Hi
You need to check with your ISP whether or not the send mail server (SMTP) requires a password. Some do, but many do not. When you know the correct password to send mail, then you need to tell Mail as follows:
Mail menu > Preferences > Accounts > Select the account
Click on the Outgoing Mail Server (SMTP) combo box, and select Edit SMTP Server List...
In the Account Information tab put the server name
In the Advanced Tab, set up the authentication information from your ISP.
Good luck
Bob

POP Server rejecting my password.....but doesn't

POP Server rejecting my password, so it says, I get an annoying msg several times daily for each of my addresses. It asks me to enter, or cancel, so I cancel, and get and receive mail just fine, can someone tell me what's going on?

Finally Comcast has admitted they are aware of the problem, see my conversation;
Problem : I need to contact a tier 2 analyst
Paul > I need to contact a tier 2 analyst
Roderic.22294 > Hello Paul_, Thank you for contacting Comcast Live Chat Support. My name is Roderic.22294. Please give me one moment to review your information.
Roderic.22294 > I can help you with your issue. Can you please hold for one moment while I locate your account information?
Roderic.22294 > Thank you for waiting, Paul.
Roderic.22294 > Can you give us more details about the problem please?
Paul_ > only if you are a tier 2 analyst
Roderic.22294 > Can you tell me what the problem is so I can relay it to the next analyst?
Paul_ > too tech for you if you are not a tech 2
Paul_ > I have spent many hours explaining and at your level you will not understand
Paul_ > UNABLE TO VERIFY SSL SERVER MAIL.COMCAST.NETMail was unable to verefy the idenity of this server, which has a certificate issued to “mail.comcast.net.The error wasn SSL error occured while trying to read data from the server “mail.comcast.net. Verify that this server supports SSL and that your account settings are correct.
Paul_ > rejected password, please re enter or cancel POP Server “mail.comcast.net”
Paul_ > I need to chat with a Tier 2 analyst
Paul_ > Please
Roderic.22294 > I understand the problem, Paul. We are having issues with third party email clients, such as Outlook Express and Mac Mail.
Roderic.22294 > This is a known issue and we are working on it right now.
Roderic.22294 > You can still access your account for the mean time using the webmail at http://www.comcast.net
Paul_ > THANK YOU!, you are the first of many that has admited comcast has the problem
Paul_ > I know I can
Paul_ > thank you
Roderic.22294 > You are welcome, Paul. We apologize for the inconvenience.
Paul_ > any Idea when the glitch will be resolved?
Roderic.22294 > We do not have the exact time yet but rest assured that it will be in the next 24 hours.
Paul_ > wow, it has been now a few weeks
Paul_ > thanks
Roderic.22294 > You're welcome.
Paul_ > bye'
Roderic.22294 > Do you have any other questions about the service at this time?
Paul_ > no, thanks
Roderic.22294 > A ticket is created for this chat. You can use this ticket as a reference when you contact Comcast again regarding the same issue. The number is
Roderic.22294 > 28637515

"POP server rejected the password"

I run Mail with 4 accounts from the same ISP.
Mail keeps saying that the password has been rejected by the POP server, and asks me to reenter it.
I tick the box to save in keychain.
Once I click OK, i will usually get another one for another account within seconds.
Some days I get this repeated over and over.
I have checked the keychain first aid, and there seems to be no problem there.
The passwords are all saved.
Does anybody know how to stop this annoying interruption?

Now we are finding some similarity with the problems. Does this only seem to happen with the Mail? Not with the 'connection' itself?
I too have Comcast, and they have done some things with me without telling. My Mail is working fine tho... it is setup and holds it's settings and password for each 15 minute fetch.
Let's check further: are any of you trying to connect 'more then' one computer to there modem at a time? Do you have a 'router'? Is a printer connected to your network? Are you connected with 'Built-in Ethernet'? Or thru an 'Airport'?
Reasons I'm asking these questions is first: I've had 2 computers and a printer on my network with WiFi, and the IP kept changing on my printer... this was a Comcast thing I later found out. Then, only 1 computer was allowed to be connected per service... another Comcast thing. So now only 1 computer can be on at a time, each with their own IP address. If I do what Comcast says and connect 'hardwired' it works beautiful... but, to get my home network to function well is not easy. I tweak things and get them to work... for a while... then Comcast does another Fix... and here we go again. Yes, I have talked with them at length, and I believe they 'envision' one paid 'residential' service equals one computer... totally ignoring such a thing as a home network. Of course, living in close proximity to other WiFi signals, they may see it as, who is legal and who is trying to connect free... so, they take action to prevent it, and so, screw me up, a paying customer.
With Mail always asking for passwords, mine does not. But it is set in Mail to remember it and use 'password' authentication. The 'KeyChain' does the rest. Could some of your settings not be that way? If ones IP address changes (even if Comcast does it) then that is the legal computer for Mail Fetching from that Account. I have found this with my 2 computers... only 'one' is the legal account 'master', the other is not, even tho both have an IP address from Comcast. The only way I have found to change this is to unplug their modem and shutdown my 'other' computer; restart their modem and hardwire my other computer; start the computer, getting an IP address... then Mail will Fetch from that one, even if I re-hook up the network. That computer now is the 'master' and the other is not. but each time, I have to hardwire the change first, like it taps into the computers serial number and that is the one for their account holder.
What are your set-ups? How are you connected? Hardwired? WiFi? Only one computer, or multiple? This may start showing more similarities along with the similar problems...

The iCloud server rejects my password

As of the past 36 hours, whenever I try to get (download) my mail ("Mail" via iCloud) a pop up window appears that states...
The iCloud IMAP server “p02-imap.mail.me.com” rejected the password for user “me”
Enter your password again or cancel.
I enter the valid password (which was functioning just a few days prior), yet once again the server rejects my password. Hence, I haven't been able to retreive my mail now for going on two days.
I have not changed my password or any other data (related to iCloud or the "Mail" program in a about a year. If I recall correctly I had updated the Safari program and I think a Java or Security item the previous day.....
Can anybody (please) supply me with some information or tips on how I can retreive my mail and get this #%& program functioning properly again?

Thanks Csound1... that worked and then on a hunch I immediately opened my 'Mail' program clicked on get mail and entered the same AppleID and password and this time.... for some incredible bizarre reason, my mail program worked and displayed all of the last few days mail.
Thanks again.

Keep getting asked for my password for email. Says my POP server rejected my password. How do I fix this?

I keep getting asked for my password for email. Says my POP server "pop.charter.net" rejected the password. In the past I just went into my email and it came up automatically.

In Keychain, in the Keychain window, select "login". In the category window, select passwords.
In the name field, look for name of your outgoing server for that account (like smtp.mail.yahoo.com, outbound.att.net, or whatever outgoing server you have).
Just highlight it and delete it. Delete any and all for that account.
You also may want to check and make sure all your outgoing server settings are correct in Mail preferences. If any info is incorrect, it will not work. Sometimes providers change servers and you don't know about it. You may want to check that if the Keychain fix doesn't work.

Yahoo pop server rejects my password

I use Apple Mail 3.5 on OS 10.5.6. The mail comes through the Yahoo server and then into my Apple Mail account. I have a POP account which has a password. I have used this password for years without a problem. Now I am getting a Apple Mail dialog box to enter my password which is already in my keychain. When I enter it I get a response that "pop.att.yahoo.com" has rejected my password. New mail is being retained in my web mail on Yahoo which carries the same password. I notice that I can send out mail on Apple Mail but cannot receive because the pop account has rejected my password.
Any ideas about what to do?

1. Do not fetch mails more than once every five minutes. Some mail servers will interpret high frequencies in fetching email as attacks.
2. Go to Mail.app > Preferences > Accounts > pick the yahoo account > Advanced > enable "Use SSL" and make sure port 995 is entered just below it.
If that doesn't help please post back the settings of your SMTP server in 2. Go to Mail.app > Preferences > Accounts > pick the yahoo account > Outgoing Mail Account drop down > Edit server list > Advanced.

SMTP server rejecting correct passwords for particualr virtualhosted domain

Any help much appreciated.
Any ideas? Please see postfix data:
alias_maps = hash:/etc/aliases,hash:/var/mailman/data/aliases
always_bcc = [email protected]
command_directory = /usr/sbin
config_directory = /etc/postfix
content_filter = smtp-amavis:[127.0.0.1]:10024
daemon_directory = /usr/libexec/postfix
debugpeerlevel = 2
enableserveroptions = yes
html_directory = no
inet_interfaces = all
localrecipientmaps =
luser_relay = bounces
mail_owner = postfix
mailboxsizelimit = 0
mailbox_transport = cyrus
mailq_path = /usr/bin/mailq
manpage_directory = /usr/share/man
mapsrbldomains =
messagesizelimit = 209715200
mydestination = $myhostname,localhost.$mydomain,networkguru.org.uk
mydomain = networkguru.org.uk
mydomain_fallback = localhost
myhostname = smtp.networkguru.org.uk
mynetworks = freeuk.com
mynetworks_style = host
newaliases_path = /usr/bin/newaliases
ownerrequestspecial = no
queue_directory = /private/var/spool/postfix
readme_directory = /usr/share/doc/postfix
recipient_delimiter = +
relayhost =
sample_directory = /usr/share/doc/postfix/examples
sendmail_path = /usr/sbin/sendmail
setgid_group = postdrop
smtpdclientrestrictions = permit_mynetworks rejectrblclient sbl.spamhaus.org rejectrblclient xbl.spamhaus.org permit
smtpdenforcetls = no
smtpdpw_server_securityoptions = cram-md5,login,gssapi,plain
smtpdrecipientrestrictions = permitsasl_authenticated,permit_mynetworks,reject_unauthdestination,permit
smtpdsasl_authenable = yes
smtpdtls_certfile = /etc/certificates/NetworkGuru Mail.crt
smtpdtls_keyfile = /etc/certificates/NetworkGuru Mail.key
smtpduse_pwserver = yes
smtpdusetls = yes
unknownlocal_recipient_rejectcode = 550
virtualmailboxdomains = hash:/etc/postfix/virtual_domains
virtual_transport = lmtp:unix:/var/imap/socket/lmtp

More detail needed....
For example, a domain isn't authenticated, a user is authenticated. Are you saying that ALL users for one domain can not authenticate? Has it ever worked? Have you changed anything? What do the logs show? Is the user ID entered in the POP client a valid short name for the user in WGM? Is mail enabled for the user?
Please post details if you want help.
Jeff

Pop Server Rejects Password Issue

I continuously get "Enter Password for Account ..." and "the pop server XXX rejected the password for user YYY".
I have searched for this online and have seen some threads on this, most of which have closed without resolution.
I'm raising it again as I think this issue is related to owning an iPhone and I have not seen that discussed anywhere at this point.
My Wife and I both use the same service provider for email. Last year I bought her a iPhone and the password rejections started on her account only. I didn't pay much notice at the time as this didn't affect my account! To her credit it was she that spotted the relationship with the iPhone.
This year I bought the new 3GS iPhone and immediately I start to get the pop server rejection messages.
Can anyone help with this mildly irritating issue?

Does this help (temporarily?)
This might be due to one of Leopards most serious bug.
The one that makes Mail randomly switch setting in "Account<Advanced<Authentification"
from "Password to APOP"
If the setting has been changed to APOP you will be asked for a password.
Change back to Password and all is well until the next time Mail suddenly and unexpectedly changes the setting all by itself.
But of course, this depends on what settings your provider is using.
Michael

Pop Sever Rejected my Password

I have been experiencing problems with macmail since 10.5 was released. POP server rejected my password box intermittently. It is annoying and Apple Support told me 10.5.5 was released to help solve this problem. Well so far it has not. Is there anyone with suggestions as to how to fix this problem?

Steve,
I'm looking for the same answer. That annoying box popped up even while I was typing this message. For me it does it even more often than 5-min increments, which seems to eliminate a problem within the automatic check mail feature.
Any chance that you're on Comcast? I'm not ruling out the problem coming from them, since my message tells me that "the POP server 'mail.comcast.net' has rejected my password.
Comcast advised me to trash my keychain passwords for my email accounts. I did that, but it did not solve it.
Any help out there for (now) 2 users?

The IMAP server ... rejected the password for user ...

When I went to bed last night, Apple Mail (Lion, MacBook Pro) worked fine on my home IMAP server, as they have done for some time.
This morning, I cannot log in and I now get the following error message:
The IMAP server “...” rejected the password for user “...”.
The password is definitely correct. I have typed in the password repeatedly (although it was already correct) to no avail - I just get the same error message again.
Since then, I have tried:
my Linux laptop using Thunderbird
my Xoom (running Android ICS) and K9
my SGS2 (running Honeycomb) and K9
my iPad 2 using IOS Mail
Roundcube (webmail client) on the MacBook Pro itself (so no connectivity issues)
and all still work perfectly. There have been no changes to my mail server (which is Dovecot running on Debian Squeeze, which has been running flawlessly for years) and none to my MacBook Pro (unless they were silent).
I have tried deleting all the relevant items from my keychain, but that has made no difference either.
Any ideas because I'm stumped?

Since I posted this, there has been more, but slightly different, weirdness.
In the middle of a session yesterday, Apple Mail started to do something different. When I typed in the password, it briefly worked (downloading one or two messages) and then the error dialogue box popped up again so clearly the password was always correct.
A short while later, it accepted the password and stopped complaining until ten minutes ago. This time I only had to type in the password once and it is working at the moment but who knows how long for?

Mail: The POP server rejected the password for user

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