Mail to outside recipients does not arrive

I have a host running Solaris 8 [March 2003 Rec Patches] with IPlanet Messenger Server 5.2.
I have set up the mail store on this host [call it host1] and want it to use host2 as the smart host. My understanding of this is that all mail that is not local will go to the smart host located on my DMZ for eventual delivery.
I have made sure the firewall rules permit smtp between the two. I have ensured connectivity between the two. I have edited the mappings file to allow all local clients to relay through host1 [Messenging Server].
Local delivery works yet when I send mail to my hotmail account via either the webmail or Outlook IMAP client the mail goes out but never reaches my Hotmail account.
Can anyone suggest either of the following:
1. Which log should show me the error?
2. What I can do to fix this?
It appears as though nothing is broken as I do not see any errors yet a snoop on both hosts show no communication at all!!!
Many thanks.

Thanks for the suggestions. Here are my findings:
1. I run the following after every change:
/usr/iplanet/messaging/msg-lamia/imsimta refresh
/usr/iplanet/messaging/msg-lamia/imsimta cnbuild
/usr/iplanet/messaging/msg-lamia/imsimta restart dispatcher
2. Used imsimta qm and then directory -env
That showed me two Channels: tcp_local and tcp_intranet
I have a large number of emails queued up in tcp_local which are from my local domain account and destined for my hotmail account. They should be routed from my internal IPlanet Messaging Server and sent to my outside [dmz] smtp server for final delivery. Yet they are not moving.
3. Typing history <message #>
Shows me the same message as I get every evening in my mailbox as returned messages:
Tue, 18 Mar 2003 18:58:57 -0800 (PST)
Failed MX lookup; try again later
4. Also make sure you have the daemon keyword on the correct channel (tcp_local).
! tcp_local
tcp_local smtp mx daemon hostname.domain.com remotehost inner switchchannel identnonelimited subdirs 20 maxjobs 7 po
ol SMTP_POOL maytlsserver maysaslserver saslswitchchannel tcp_auth
tcp-daemon
Okay from this I conclude there is a fundamental DNS problem... MX lookup failure sounds reasonable yet I have changed my DNS to include the outside mailserver as both an A record and an MX record with a lower priority than my internal. Is there an ndx or nslookup command that you can recommend to ensure my DNS settings are correct for the IPlanet Messaging Server to find my outside mail server?
Thanks

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