Mail Unresponsive on System Resume from Sleep, Have to Force Quit

When I resume my MacBook Air from sleep everything except mail resumes nicely. Mail seems to freeze up (unresponsive) and I end up having to force quit and re-launch it to get it working again. I've rebuilt all the mailboxes but no joy. I am using a Mail account and an Exchange account only. I also disable power nap but that seems to have had no effect. The problem exists whether connected to external monitor or stand alone and it doesn't make any difference if the laptop is connected to the internet or not. Seems to be an issue that has developed since the last OSX upgrade.

Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, or by a peripheral device.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin. Test while in safe mode. Same problem? After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test.

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I want to delete my mac account and replace it with my gmail account. I know how to do this but when I click and open up mail I get the spinning wheel and have to force quit mail.

I want to disable my mac.com mail, I know how to delete it but I cannot get into mail to do this, whenever I click on mail, or mail in system preferences to open it I get the spinning wheel and have to force quit. I am running a Macbook 10.7.5
Thanks,
Edward.

You can't merge Apple IDs. You also can't cancel (delete) and existing ID, you can only choose to stop using it.
If your old ID was compromised and you can no longer access it, you'll have to contact Apple for assistance. Go to https://expresslane.apple.com ; click 'See all products and services' at the bottom of the page. In the next page click 'More Products and Services, then 'Apple ID'. In the next page select 'Other Apple ID Topics' then then 'Apple ID account Security’.

Screen savers freezes system file. I have to force quit

I have to force quit my system file. Any ideas? I am using Mavrick on iMac

Back up all data. Quit System Preferences if it's running.
Triple-click anywhere in the line below on this page to select it, then copy the text to the Clipboard by pressing the key combination command-C:
~/Library/Preferences/ByHost
In the Finder, select
Go ▹ Go to Folder...
from the menu bar. Paste into the box that opens (command-V), then press return. A folder should open. If it does, look for a file with a long name that begins "com.apple.screensaver". There may be several such files. Move them to the Trash.
Log out or reboot. Test. If the problem is resolved. recreate your settings in the Screen Saver tab.

Minor lag from GUI when resume from sleep

Hey people!
I've been on archlinux for a couple of months now and I have fixed bugs here and there but something I have just noticed yesterday (it would happen before but I couldn't say when it would occur) is that after my system resume from sleep (it's not slow, it takes 1 or 2 secs) gnome GUI is a bit slow and it doesn't stop till I reboot my pc (it doesn't occur until my pc resumes from sleep).
It's not that bad but quite annoying. I don't really know how to approach that kind of problem. I think it would be related to something like "gnome is not completly reloaded when resume from sleep and there are some infinite loop going on"...
I hope someone has a clue in here!

hey, sorry to revive an old thread, but this was the only other person I could find with this issue.
I had originally reinstalled power manager and the the pm driver because it wouldn't save any custom power settings. When I finally got it working, it wouldnt wake up from sleep just like the above user's issue.
Machine is relatively new win7x64 install with all updates (lenovo updates too) installed.
Would like to avoid a total reinstall if at all possible.

Internal speakers quit on resume from sleep A505-S6005

When the system resumes from sleep the speakers don't work although the headphone jack does. Tried BIOS and Realtek updates with no luck. Phone support no help. It takes a full power down and restart to get them to work again.

PROBLEM SOLVED ITSELF. Still not sure how or why. Ah well.
Whilst I've not had that particular problem, I am having a similar issue. Right speaker is very intermittent right now, although the earphone jack works perfectly in both analog and digital modes. Since I do listen quite a lot via the speakers and this just started tonight, I'd prefer to have an answer soonish.
Although my problem could simply be an issue with heat, that may not be the whole story. Impossible to tell at present. Will be giving the machine an overnight rest, see if the speakers wake up properly. Up to this point, was very happy with the machine. Will be taking to Best Buy to have it checked if the right speaker doesn't play properly tomorrow.
As a writer, I sometimes depend on soundscapes (whether they be music, ocean white noise, etc.) to help me calm my mind to write better. Without the speakers both working, however, I'm left with either earbuds or headphones, either of which can get uncomfortable for in-office use. Anyone have any better ideas?

My Mountain Lion mac crashes after resuming from sleep

Hello
My Mountain Lion mac crashes after resuming from sleep every time I use it
It happens every time the mac resumes from sleep and it started like a week ago
I remember installing the new updates for flash? and xquartz and nothing else.
I have also had microsoft word installed on my mac for about 1 weeks before this problem started so might be related to that
Please share with me any tips on how to fix this because I am really annoyed of losing stuff after each time my mac resumes from sleep

I have an iMac bought may -11, and it worked fine with Snow Leopard.
About a week ago I bought and installed Mountain Lion 10.8.2. Everything went fine, and all software worked ok. iPhoto had some problems, but after installing update the system prompted to do, it has worked ok.
The propblem occurs now and then, when computer is waked up from sleep. The Desktop occurs, but no software starts, not even System Tools untlil rebooting the computer. Of course, I can not reboot the computer from "Apple menu", but holding the power button down.
This is very embarassing! OsX Mountain Lion has turned out to be a very big disappointment. I installed id because of iCloud (i have a new iPad, too with iOs 6 installed).
Can anyone help me? Is there any other way to solve the problem than re-installing good old Snow Leopard?
I would not like to do that, I bought Mac because I was bored in re-installing and recovering!
Thank you

On G4 System Preferences, Network, I have a dropdown menu that says that my settings have been altered by another application and won't go away when I click ok, I can't work in the Network preferences and it won't respond to be closed. Have to Force Quit

On G4 Powerbook System Preferences, Network, have a dropdown menu that says this has been configured by another application. when press OK it keeps coming on & can't work in System Preferences. It won't even respond to Quit System Preferences and I have to Force Quit to close System Pref.
Any ideas?

Look at this link. http://discussions.apple.com/thread.jspa?messageID=9372513
I did BDAqua's suggestion
To stop the pop-up, Go to System Preferences: Security. Check the box next to "Require password to unlock each secure system preference." Then lock Security.
 Cheers, Tom

Update to 10.6.8 - system hang (mouse issue) after resume from sleep

I am on older
MacBook Pro3.1
Intel Core 2 Duo
2.6GHz
Run on 10.6.8 almost flawelessly. Shortly after upgrade to 10.6.8 system started to hang periodically after resuming from sleep. Symptoms are that it stops responding to mouse (be it touch pad or USB mouse). Keyboard seems to be ok but system doesn't seem to be fully functional. I am able to ssh from the other computer and 'shutdown -r now' after reboot system seem to be ok until next resume from sleep. What interesting though is that this problem newer manifests then I am using external monitor.

Found problem. It was due to magic mouse that I left on. I carry this mouse in the laptop bag but rarely use it. Last time I used it (around the same time I install the update) I left it on in the bag. It was apparently disconnecting/connecting on its own and by some reason sometimes was breaking touch pad and other usb mouse connected to laptop, as soon as I switched magic mouse off broblem was fixed

Problem with Office 2013 documents after PC resumes from sleep

Have a number of PCs in a work environment that exhibit the following error messages when they are woken from a sleep state and the user was working on a Word or PowerPoint document via a network share.
PowerPoint error: The file you were working with was modified during suspend mode, and the original version is no longer available. <file path and name.ppt> must be re-saved.
Word error: Word cannot establish a network connection with this document after the system resumed from suspend mode. Save the document into a different file to keep any changes.
Having searched the error message I can see that hot fixes were created to fix the issue in Word 2007 and 2010, but nothing seems to relate to Office 2013.
All the PCs have the latest OS and Office updates.
I tried the NetworkAvailableTimeInSeconds reg fix from this link - http://support.microsoft.com/kb/2626998/en-gb , and obviously applied it to the Office 2013 key, but to no avail. The additional steps talk about applying the available hot fix, but this
is not applicable to Office 2013.
Information:
All PCs Windows 8.1 Enterprise and Office Professional Plus 2013
Any help would be appreciated.
Thank you.

I have the same issue with 8.1 and Office 2013, and yes, Office is at SP1 (15.0.4631.1002). I've likewise done the Reg fixes suggested for 2007/2010, but still have the issue. Any insight would be appreciated.
Thanks,
John

Office 2013 - Word cannot establish a connection with this document after the system resumed from suspend mode

Hiya!
This issue has been answered numerous times for Office 2010 and Office 2007, but I have yet to any solutions or Hotfixes that work for Office 2013 (x64) on Win7.
How to replicate the issue:
Open a file from a network share.
Edit file.
Leave computer on with file open. Computer goes to sleep or into stand-by mode.
Wait a bit
Wake up computer
CPU opens file in Read-Only mode and gives you the following error "Word cannot establish a network connection with this document after the system resumed from suspend mode. Save the document into a different file to keep any changes."
What I've tried:
http://support.microsoft.com/kb/2434898 - Office 2007 registry fixes. Does not apply.
http://support.microsoft.com/kb/2413659 - Office 2010 problem. This exact issue. Says 'No microsoft products that match this hotfix are installed'
Work Around:
I can saving new versions of these files overrides this issue, but this is sometimes not possible for end-users who only have specific access to ONE SPECIFIC FILE in a particular network share.
Please let me know how I can alleviate this issue!
Thanks
-Chris

Hi,
Are those problematic documents created via previous versions of Office?
Please also try to run a repair of your Office 2013 installtion and check if it helps. See:
http://office.microsoft.com/en-in/excel-help/repair-office-programs-HA010357402.aspx
Regards,
Steve Fan
TechNet Community Support

Windows explorer + other windows applications crashing regularly at resume from sleep and hibernate

Good evening,
I have a Thinkpad W510 (4319-29G) running Windows 7 Pro 64bit. The system is loaded with the latest software and drives from Lenovo including BIOS 6NET74WW (1.34), upgrade was done Dec 7th (windows update performed Dec 15th).
The machine has
- 8Gb RAM
- nVidia Quadro FX880M, driver version is 8.17.12.5896, 7-9-2010 and video card BIOS is 70.16.5f.0.b
- dual harddrives,
- one Seagate Momentus XT 500Gb (ST95005620AS) FW rev SD23 in the main location with C: and some other partitions
- one Hitatchi 320 Gb (HTS723232L9SA60) FW rev FC4ZC50B in the bay.
- Intel Centrino Advanced-N 6200 AGN, driver version 13.3.0.24, 7-14-2010
- Intel 82577LM Gigabit Network Connection, driver version 11.5.10.1030, 7-22-2010
Recently I have experienced crashes of multiple windows components at resume from sleep and hibernate.
It seems to happen when swithing location (from work to home) and thus switching from docking station with wired network connection to no dock and wireless network connection (dont know if this has any bearing but anyway).
In the event viewer I typically have some 6-12 application errors logged. Sample output from event viewer is:
Log Name: Application
Source:Application Error
EventID:1000
Level:Error
Logged:2010-12-15 20:30:02
Task category100)
Keywords: Classic
Computer: xxxxxxx (my computername)
Then for each application the following detailed data is written in event viewer in the general tab:
#1
Faulting application name: rundll32.exe_nview64.dll, version: 6.1.7600.16385, time stamp: 0x4a5bc9e0
Faulting module name: nview64.dll, version: 6.14.10.13527, time stamp: 0x4c35752f
Exception code: 0xc0000005
Fault offset: 0x00000000000f0786
Faulting process id: 0x115c
Faulting application start time: 0x01cb9bd59882f1f6
Faulting application path: C:\Windows\system32\rundll32.exe
Faulting module path: C:\Program Files\NVIDIA Corporation\nView\nview64.dll
Report Id: b606b17d-0881-11e0-be39-00a0c6000000
#2
Faulting application name: taskhost.exe, version: 6.1.7600.16385, time stamp: 0x4a5bc3c1
Faulting module name: nview64.dll_unloaded, version: 0.0.0.0, time stamp: 0x4c35752f
Exception code: 0xc000041d
Fault offset: 0x00000001800bb350
Faulting process id: 0x10c0
Faulting application start time: 0x01cb9bd5694caebe
Faulting application path: C:\Windows\system32\taskhost.exe
Faulting module path: nview64.dll
Report Id: b6ae8cb2-0881-11e0-be39-00a0c6000000
#3
Faulting application name: sidebar.exe, version: 6.1.7600.16385, time stamp: 0x4a5bc9e1
Faulting module name: nview64.dll_unloaded, version: 0.0.0.0, time stamp: 0x4c35752f
Exception code: 0xc000041d
Fault offset: 0x00000001800bb350
Faulting process id: 0x6f0
Faulting application start time: 0x01cb9bd5986a397a
Faulting application path: C:\Program Files\Windows Sidebar\sidebar.exe
Faulting module path: nview64.dll
Report Id: b6bd0bd9-0881-11e0-be39-00a0c6000000
#4
Faulting application name: Explorer.EXE, version: 6.1.7600.16450, time stamp: 0x4aebab8d
Faulting module name: nview64.dll_unloaded, version: 0.0.0.0, time stamp: 0x4c35752f
Exception code: 0xc000041d
Fault offset: 0x0000000008c3b350
Faulting process id: 0x1210
Faulting application start time: 0x01cb9bd569d9ae8e
Faulting application path: C:\Windows\Explorer.EXE
Faulting module path: nview64.dll
Report Id: b6d21ac7-0881-11e0-be39-00a0c6000000
#5
Faulting application name: Dwm.exe, version: 6.1.7600.16385, time stamp: 0x4a5bc541
Faulting module name: nview64.dll_unloaded, version: 0.0.0.0, time stamp: 0x4c35752f
Exception code: 0xc000041d
Fault offset: 0x00000001800ba570
Faulting process id: 0x11c4
Faulting application start time: 0x01cb9bd569aa125c
Faulting application path: C:\Windows\system32\Dwm.exe
Faulting module path: nview64.dll
Report Id: b72bfbe8-0881-11e0-be39-00a0c6000000
#6
Faulting application name: rundll32.exe_PWMTR64V.DLL, version: 6.1.7600.16385, time stamp: 0x4a5bc9e0
Faulting module name: nview64.dll_unloaded, version: 0.0.0.0, time stamp: 0x4c35752f
Exception code: 0xc000041d
Fault offset: 0x00000001800bb350
Faulting process id: 0x1450
Faulting application start time: 0x01cb9bd59995023a
Faulting application path: C:\Windows\system32\rundll32.exe
Faulting module path: nview64.dll
Report Id: b7e4521b-0881-11e0-be39-00a0c6000000
It seems that a module "nview64.dll" is always the first application to crash. I suspect this has something with graphics to do.
I dont know if this event triggers the following crashes or if it is so that the display is initialized before the other programs.
After all crash diagnostic messages have been shown windows explorer restarts and also other applications restart but a lot of system tools in the system tray are gone so a cold start is needed to restore all tools again.
I really would appreciate any help and suggestions how to fix this really annoying issue.
Thanks, Anton

I had a similar issue, as soon as a described even a little bit of it to warrenty support they sent someone to swap the board
It seems thats the only fix, its been fine since

Airport no longer works after resuming from sleep

I got a new MacIntel a month or so ago, and it has always done this, under 10.4.4 and now 10.5.5
When resuming from sleep, airport shows full strength for second, then the signal disappears. NOTHING in settings, reconnecting etc will get it to work again. (this is 'deep' sleep, not just the display turning off)
If you restart (restart not shut down), then when it comes back, airport is just gone - even the menu bar indicator. The computer now thinks it has no airport installed at all. No matter how many times you restart, there is no longer any airport.
If you shut down, wait a minute and restart, it works as normal.
Since airport is the only way I connect to the network, and I don't want to waste electricity, this is unacceptable and clearly a flaw.
I called tech support and they had me move airport to the top of the list, delete plists and other stuff, none of which made any difference. I'm thinking this is a low level system software fault, and I hope I don't have to take it back for a motherboard replacement.

I also have this problem, although, not very often.
I'm still running 10.4.4. This never happened with
prior versions. Rebooting is the only way to
correct the problem. Simply turning off Airport and
turning it back on does not help.
Thats interesting actually because I Never had any trouble on my G5 iMac of otherwise identical specification, on on intel. Hmm. I was thinking this was an intel issue.
Wonder if its a hardware problem (though I suspect not).

Crashes when resuming from sleep.

I just bought my macbook 6 days ago. Occasionally, upon opening the macbook it will not be resuming from sleep but the OS will actually be rebooting itself. This happens very infrequently. In the 6 days I've been using it (and I've been using it a lot) I've only noticed this happening twice. Though this is my first Mac, I am by no means a computer novice and I'm sure I'm not shutting down the OS, especially since I didn't have to press the power button to turn it back on. Is this something I should be concerned about? Or is it just one of those rare quirks I have to live with? Any input is appreciated. Thanks!
MacBook Mac OS X (10.4.8) Custom-Built PC (WinXP)
MacBook Mac OS X (10.4.8) 2.0Ghz Core 2 duo, OSX 10.4.8, 80GB HD

It really shouldn't reeboot from scratch when just waking from sleep!
The only time it would, is if the battery power drained completely before re-charge (even while sleeping), or if it was actually shut down purposely/accidently.
Quick question: assume you are just closing your macbook to put to sleep? Not pressing pressing power button or selcting sleep in the finder? Although you can use both the latter, they do offer opportunity to shut down 'accidently'.
Only other though; Check the following: "System Preferences"/Energy Saver/Sleep-Schedule (=button bottom right) , here you can set scheduled start up and wake options... by default they would not be activated.
If all above is as suggested then I suspect a problem.

Resume from Sleep / Hibernate issues

Hi all,
First time poster. I have a Helix and am running into a heap of resume from sleep (and hibernate) issues.
The sleep issues tend to happen overnight - I do not have this issue if I sleep the machine and then wake it up 5-10 minutes later (e.g. moving between meetings at work). However, when I attempt to wake the machine up in the morning, it fails to resume from sleep, and instead boots from scratch.
Typically, when the unit is in this state, the status led on the lid is rapidly blinking (which I believe means that it's trying to enter sleep) Since there is nothing in the Windows event log during the overnight period, I'm wondering whether it's trying to enter a deeper sleep mode and failing.
This happens every second day or so. Which is really frustrating as a tend to lose some work.
I tried enabling hibernate as a trial, to see if that would avoid the issue, but resuming from hibernate fails as well. At least I get a Windows event log entry for this (source: kernel-power. The unit fails to resume from hibernate with status 0xC000000D)
I have the September 10 BIOS update, and am running Windows 8.1 Enterprise (though I had the issue with Windows 8 as well).
Any ideas on how I can troubleshoot this?
Regards
AC

Windows 8: In Windows 8, the default shutdown behavior puts the system into hybrid shutdown (S4) and all devices are put into D3. Remote wake from hybrid shutdown (S4) or classic shutdown (S5) is completely unsupported. In Windows 8, NICs are explicitly not armed for wake in both the classic shutdown (S5) and hybrid shutdown (S4) cases because users expect zero power consumption and battery drain in the shutdown state. This behavior removes the possibility of spurious wakes when explicit shutdown was requested. As a result, Wake-On-LAN is only ever supported from sleep (S3) or hibernate (S4) in Windows 8.
Note that in Windows 8, hybrid shutdown (S4) stops user sessions but the contents of kernel sessions are written to hard disk. This enables faster boot.
http://msdn.microsoft.com/en-us/library/windows/desktop/aa373229(v=vs.85).aspx
From the Helix User Guide:
•Slow blinking: The tablet is in sleep mode.
•Fast blinking: The tablet is entering hibernation mode or sleep mode.
That was my reason for clarifying if hybrid-sleep was enabled; since it's the default setting and you noted that the LED was blinking fast. Does the LED ever stop blinking fast?
There can/may be multiple log entries during a normal sleep operation, because "the system uses the lowest-powered sleep state supported by all enabled wake-up devices." If one of those devices wakes the system (this does not mean power on) then the logs will report the devices and will likely return to a another level of sleep, but this does not mean full power loss or empty logs.
If the system has successfully entered sleep state, then you should see the following message in System Event logs.
Event 42, Kernel - Power
This system is entering sleep.
Sleep Reason: Button or lid
When the system is successfully woke you will see a System Event Log similar to this:
Event 1, Power - Troubleshooter
The system has returned from a low power state.
Sleep time: 2013-10-08T01:42:25.XXXXXXXX
Wake time: 2013-10-08T05:53:21.XXXXXXXX
However, there will be other events in the logs after sleep and prior to this wake period, such as hardware device issues(My helix has Bluetooth device warnings, nfc driver warnings and some other nondescript hardware errors), kernel messages (about boot manager, boot options, etc.).
Have you changed the behavior of the power button?
You also can program the power buttons so that by pressing the power button you can shutdown the tablet or put it into sleep or hibernation mode. To achieve this, you need to change your power plan settings. To access power plan settings, do the following:
From the desktop, tap the battery status icon in the Windows notification area.
Tap More power options.
In the navigation panel, tap Choose what the power buttons do
Follow the onscreen instructions to configure settings.
Lastly, when you updated to Windows 8.1, did you format the whole C:\ (mSATA) drive?
Helix: 3697 CTO.
Thinkpad user since IBM. I do not work for Lenovo or any entity working for Lenovo.

T60 Type 2623 Blue Screen on Resume from Sleep Mode problem solved - XP Pro

I hope that this post ends some frustrations for some people.
I hope that IBM deals with this issue by getting ATI to fix the video driver issue.
After three months of tracking down blue screens when resuming from Sleep Mode and some lockups while working, I have identified the problem on my T60 Type 2623 running Windows XP-Pro and all service packs and updates. The Sleep Mode resume issues were intermittant and it would be fine for a day or two and then reboot on Resume or reboot every time I used Resume for a while. For months the Blue Screen would reboot and attempt to send the message to Microsoft using the logs, but the logs were always corrupted. I disabled every driver that I could and the problem continued for months.
The problem solution came about when I decided to try my Rhapsody Music account after many months of not using it. I kept getting a message about DRM (Digital Right Management) being disabled and Rhapsody software could not self-fix this. So I finally called Rhapsody and they spent over an hour with me trying to get Rhapsody to work. The support person asked me about my computer and I noted that it was an IBM T60. He then asked about my Video Card and I responded that it was an ATI Mobility Radeon X1300. After a few minutes on hold he asked about my driver version which was 8.442.3-080103a1-057754C the set from January 31, 2008. He noted that there is a known problem wit the 8.4 driver and it interferes with DRM. He had me go to control panel Settings and Hardware and then roll-back the driver to the prior version.
After a reboot, the DRM issue was solved and I soon discovered that my resume from Sleep mode no longer crashed. In fact it has been fine and crash free for over a month now. I have noted that the older driver can sometimes resize my screen to something like 600 X 800 if I close the lid under certain circumstances, but that is just a function key reset to get my normal desktop resolution back. At least it is not a blue screen reboot with a corrupted log file.
Message Edited by retro74 on 07-05-2008 08:50 AM
Solved!
Go to Solution.

Unfortunately I could not fix the problem so I wiped my system and loaded all new drivers before I found this posting.
Is there a way to get the old ATI driver that works? The only one available on the ATI and Lenovo website is the latest one with the problem. I agree with you David, Lenovo should have fixed this problem already with ATI.
John

Mail Unresponsive on System Resume from Sleep, Have to Force Quit

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