Mail v7.1 - Mavericks 10.9.1

Mail is sometimes very reluctant to put my account online to collect mail.
I click Mailbox > Online Status > Take "XXX Account" Online. I then click Get Mail and it switches back to Take "XXX Account" Online again.
If I click Get New Mail > XXX Account nothing happens although there is new mail to collect.
The SMTP Mail Server also shows the server as being (Offline).
The trouble is that this only happens sometimes and not regularly.
Any ideas?

A reboot solved it. Something in the startup sequence was obviously going awry.
Still occasionally having the common problem with it continually asking for the mail account password. I've set the keychain to allow access control to all apps which has been a suggested solution but it still happens.

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Unable to view Inbox sub-folders in Mail on OSX Mavericks

Hello,
I'm working with two Exchange accounts that have the same problem. Both accounts have sub-folders underneath the Inbox folder. After upgrading to OSX Mavericks, the sub-folders are no longer visible within Mail. If I go on the web and mark a mail in one of these sub-folders as unread, the unread count on the Inbox increases, however the mail along with the subfolder it is in, are still not visible. Additionally, if I right-click on the Inbox folder and choose "Get Account Info", and switch to "Messages on Server", I can see the sub-folders listed there, the number of messages in it, and the size of the folder. If I click on the folder within this window and choose "Show Messages" it opens a new, blank, Mail window.
Does anyone have any ideas about how to get these folders to show again? I tried rebuilding to Inbox to no avail. I am trying to find a solution that doesn't involve recreating the account in Mail, if possible, as some of the mailboxes I have to deal with are extremely large, and to re-download them all from the Exchange server would take a very long time.
Thanks in advance to anyone who might be able to help.

realNOSfentor wrote:
Hi all
Same here!
The folders still show up on my iPad and iPhone AND i can still move emails into the folders. So in the context of "move email" all the folders show up. But as above, no email folders in the main menu of Mail. I am using an Exchange server too and already setup everything fresh from the start but it did not solve the problem. Looks like nobody tested upgrading an existing Exchange/Apple Mail setup to Mavericks...maybe because Exchange is to exotic. ;-)
Hope this gets fixed soon and I hope it raises some new ideas in terms of QA!
Regards
NOS
Edit: Typo
Message was edited by: realNOSfentor
Mail seems to know it's there, as you described, but for some reason just doesn't display it. Honestly, it seems like someone just made an oversight and forgot to put the little arrow in to let us expand folders that have sub-folders.

Where is the option "Store only headlines" in Mail.app on Mavericks?

Where is the option "Store only headlines" in Mail.app on Mavericks? I used to store all messages on gmail servers. Mail.app on Mountain Lion has feature to load only headlines of e-mails from Gmail. Now It's gone and with new OS Mavericks, I've got 10Gb of mail on my Mac locally.

This problem is slowly killing my machine! I 'upgraded' to a better spec machine so I could synch my phone would you believe it. I couldn't synch my phone and my laptop with a cable, that was fankly incredible.
Now I have a new machine and first thing I did was install mavericks, and now mac mail spends all it's time dowloading mail from may mail accounts. I have 4 imap gmail accounts set up and mail is using 56GB on my local disc to store them.
There use to be an option to limit the disc storage I think 5GB would be quite enough to hald the last few months email locally. Question is how do I set that limit in mavericks. Is there some plist I can edit or something.
Looking at the activity window it seems to spend A LOT of time
"updating cache directory"
I don't think I even have 56GB staore on the server, so how is it possible that I have more on the local copy?

Does anyone know how to restore mail signatures in Mavericks?

Does anyone know how to restore mail signatures in Mavericks?

Please follow these directions to delete the Mail "sandbox" folders. In OS X 10.9 there are two sandboxes, while in earlier versions there is only one.
Back up all data.
Triple-click anywhere in the line below on this page to select it:
~/Library/Containers/com.apple.mail
Right-click or control-click the highlighted line and select
Services ▹ Reveal
from the contextual menu.* A Finder window should open with a folder named "com.apple.mail" selected. If it does, move the selected folder — not just its contents — to the Desktop. Leave the Finder window open for now.
Log out and log back in. Launch Mail and test. If the problem is resolved, you may have to recreate some of your Mail settings. You can then delete the folder you moved and close the Finder window. If you still have the problem, quit Mail again and put the folder back where it was, overwriting the one that may have been created in its place. Repeat with this line:
~/Library/Containers/com.apple.MailServiceAgent
Caution: If you change any of the contents of the sandbox, but leave the folder itself in place, Mail may crash or not launch at all. Deleting the whole sandbox will cause it to be rebuilt automatically.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar, paste into the box that opens (command-V). You won't see what you pasted because a line break is included. Press return.

HT5361 Mail update for Mavericks 1.0 is repeatedly not installing.

I have tried to install the latest Mail update for Mavericks. The update will not install for me. It appears to install, but never does. Any solution?

How do you know it isn't installing? For reasons known only to Apple, the version of Mail doesn't change to 7.1 as an update normally does.

How to set up read receipts in mail on OSX Mavericks

How do you set up read receipts in mail on OSX Mavericks? I've looked under settings for the mail app but can't see anything that I can 'turn on' to get an indication when an email has been read. Thanks for any responses in advance.......

Hi, there.
Unfortunately, there's no such feature on Mail. No version of it has ever had.
Besides that, read receipts are not good at all. It is up to the recipient whether or not to send a receipt. So you will never know if the recipient never read the email or just didn't send a receipt.
Yours.
JP

Mail Update for Mavericks will not install

Downloaded the Mail update for Mavericks. When I run the installer, it says my volume does not meet the requirments for this update.
Thoughts?

Yes. The Mail Update requires 13A603 to install.
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Apple mail crashes after Mavericks update

My Apple mail crashes after Mavericks installation. There are also some other minor bugs that slow down the system but they are by and by adjusting, for example, the mouse took little time to ge tused to mavericks, but notw it is fine. Only issue is Apple mail.
thanks
ninetta

My initial enthusiasm about the account de- and reactivation actually waned quickly after I realized that I couldn't have all accounts active without crashing. Now I just discovered a new solution that seems to do the trick for me:
*Delete Smart Mailboxes (e.g. "Today")
It seems Mail reindexes all the thousands of mails that you have in your folder and mail just breaks down if you have several bigger accounts.
After deleting smart mailboxes, Mail now works normal. So far...
Tip for those that haven't upgraded to Mavericks yet: delete the smart folders/mailboxes in Mail, and please report here whether you encountered issues or not.

I want to move my mail account (exactly how it is on my laptop now) to my new mail account on mavericks

I want to move my mail account (exactly how it is on my laptop now) to my new mail account on mavericks (which is on a new SSD drive) then i am going to format the old hard drive so i can use it as an extra hard drive.
Surely it should be easy?
I thought i could just drop the mail folder but it looks different on Maverick.
I also have a hard drive back up of the old folders and also a time machine back up.
I'm a total dummy.. so go easy on me please

Export makes a mailbox package whihc I thinkis what's need to properly restore on import.
See below for location of export.
For restoring from Time machine here's is the help text for doing so. (I've only done this on individual messages)
I also think if you copy everything in ~/Library/Mail you may be all-right.

Mail update for Mavericks appears stuck. What is best next step?

Since trying the upgrade tonight, I'm getting the "Mail Upgrading. This may take a few minutes" If I get my cursor over that window I get the beachball. Other programs are responding, but the progress bar has been in exactly the same place (about 1/3 of the way) for 2 hours. I tried force quitting, force quitting through Activity Monitor. I even restarted...and there it is. If the bar had progressed a mm or two I would be more hopeful that it will self-resolve.
I have to say this who Mail fiasco with Mavericks has been frustrating. I was excited to see the Mail update saying that addressed the gmail problems...not so much now. Any one else with this? Advice appreciated.
Macbook Pro 2.26 GHz, 8 GB RAM
10.9

You could try those steps, it helped me with many Mail problems:
Shut down Mail
In Finder, go to "~/Library/Mail/V2/MailData/" (just do CMD+Shift+G and paste the path)
Move all "Enevelope" files to another place (like desktop)
Restart Mail and let it convert/reindex your mailboxes
If this did work out, you can trash the Envelope Files you moved earlier.
Note: let it run, even if a beachball appears. Depending on how many mails you have, it could take some time. If it does not work and you're on a status quo you could try it the hard way:
You will have to reconfigure your accounts and import you old messages:
Quit Mail
Go to the User Library (CMD+Shift+G and paste following path: ~/Library/)
Move, dont copy, the "Mail" folder to another place (like your desktop)
Open Mail. It will act as if no account is configured.
Configure all your accounts
Check if everything is working fine (in- and outgoing messages)
If everything is ok, go to "File"->"Import Mailboxes" (i think it spells like this in english)
In the appearing window, choose "Apple Mail" and click next
Now choose the Mail folder you relocated earlier
Let Mail import all the Messages
In Mail there will be an new Mailfolder "Import" or "Imported Mailboxes". If you browse it, you should find all your old messages.
Just reorder them and put them into the right place.
Hope this helps...

HT6030 'Mail Update for Mavericks' destroyed my archived mail tree

Hello,
I bought my MacBook 15' Retina last week and imported my Mail archive into my new Mac. The 'Mail Update for Mavericks' destroyed completely my archived mail tree. I need to remove all of it and import this again. A really poor update!!!
Anyone else experiencing the same behavior?
Thanks
Leon

Who is your e-mail provider and is the account IMAP or POP?

Turn off stupid mail animations in mavericks

I need a way to turn off the animations in mail.app in Mavericks. In previous operating systems, a terminal command existed to do this (defaults write com.apple.mail DisableReplyAnimations -bool TRUE , and I believe DisableSendAnimations as well), but that popular terminal command, along with no-glass and perhaps some others, seems to have been disabled in Mavericks.
Does another command exist?
If not, Apple, re-enable it. These animations are horrendously stupid and a terrible design choice.

Are you referring to the new Notifications (in the upper right corner of your screen)?
If so, go to System Preferences > Notifications and drag Mail down to the "NOT in Notif. Center" Category. After that, make sure the window to the right has absolutely nothing checked:
That will stop it.

Has a fix been developed for the problem with trackpad not scrolling in mail after a Maverick install?

Has a fix been developed for the issue with Trackpad not scrolling in Mail after a Maverick Install?

"Fix?" To my knowledge there is no widespread problem (I have none myself).
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Mail App with Maverick full of bugs

Hi there.
I bought a new macbook pro a few weeks ago. I used the time machine to save all my files on the old macbook and exported them to the new model.
but now mail is full of bugs. my intiligent folders are not working anymore and the search function doesn´t work either. all of them worked finde on my old macbook early 2011.
any ideas how to solve this?

Have you applied the latest Mail update from Apple?
Mail Update for Mavericks
OT

Hello, I have trouble with apple Mail 7 in Maverick.

Hello! I have trouble with Apple Mail 7 in Maverick. I use account type = Exchange. The proble m is that I keep loosing email in my inbox and also in my sent box. They then have to be rebuilt, and because I have lots of emails in the server, it takes several days to rebuild. This never happened in the previous version of apple mail that I used (snow leopard). Any suggestions to fix this problem? Thanks

Cant get help with this issue on Apple Support, so I have to go to the Apple store to the Genius Bar to get assistance. All the help issues are so technical in their jargon, that I cannot understand how to fix the issue.

I can't shut down mail after installing maverick

i can't shut down mail after installing maverick. mail won't let me restart orshut down because i can't get mail to close.

Command + Option + Esc will force quit any app.
Or click Force Quit from your Apple  drop down menu.
You can also force quit apps using Activity Monitor located in HD > Applications > Utilities

Mail v7.1 - Mavericks 10.9.1

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