Mail viewing issue

I have Mac Mail 2.1.3 2005 with my OS 10.4
Most emails come up fine but when I get thestreet.com emails for some reason the top part is blank except for a pic. Until I change a font or move the windows or scroll. Is there anyway to fix this. it's very odd. Mac mail does support html but is there anyway to try rtf?

is there anyway to try rtf?
I think not. Apple dropped rtf email and replaced it with the standard html when Tiger came out in 2005.

Similar Messages

** please help - mail view issue **

ok, this is driving me nuts and i dont know how i did it.... the view on my mail changed while i was navigating through emails one day. Originally, it had the mail displayed On My Mac with all of my folders underneath it. NOW all of a sudden it is showing On My Mac (aka Mail) AND my mac email address where all of my folders are located...
does this make sense? Its a small issue but so annoying. I want to go back to the view it was at originally, pulling everything off of my .mac mail account and showing it as my only MAIL account on the computer.
Please let me know if you can tell me what i did, i've looked everywhere. Thks.
iBook G4 Mac OS X (10.4.9)

Here’s an explanation of how mailboxes are supposed to appear in Mail that I’ve posted in other cases. I believe that #10 is the only paragraph below that doesn’t apply to you, so you may want to read the rest and post back with any further questions you may have:
1. Instead of grouping mailboxes by account, Mail groups mailboxes by purpose first, regardless of whether they are stored locally or on the server, then groups by account the mailboxes that don’t serve a specific purpose in Mail. If you have more than one mail account, each has its own Inbox, Drafts, Sent, Trash and Junk mailboxes, which appear under the respective group showing the account name instead of the real name of the associated mailbox in the filesystem.
This has the advantage of letting you choose at any time, and independently for each mailbox, whether you want to look at your Inbox, Sent, Trash, etc. mailboxes as if you had just one of them shared by all accounts (i.e. an aggregate), or look at each of the corresponding individual mailboxes separately.
2. Each mailbox under a pre-defined group is associated with a mailbox in the filesystem whose name may or may not be exactly the same as the name of the corresponding mailbox group. By default, the name of the actual mailboxes in the filesystem associated with Sent and Trash, for example, would be Sent Messages and Deleted Messages, respectively.
3. The association between a mailbox in a pre-defined group and the actual mailbox in the filesystem is fixed for POP accounts, but can be changed for IMAP accounts by means of Mailbox > Use This Mailbox For or the corresponding Preferences > Accounts > Mailbox Behaviors > Store messages on the server setting.
4. Mail may defer the creation of a pre-defined mailbox until actually needed to store messages there. Also, in some circumstances Mail may be unable to create or locate the actual mailbox in the filesystem (see #10 below for an example), but the association does still exist in those cases from a logical point of view, even though Mail may be unable to display or store messages there.
5. Each and every mailbox appears once and only once in the mailbox list, be it (1) under one of the pre-defined groups with an icon that conveys its purpose and the name of the account it belongs to (if you have more than one mail account), or (2) with a generic folder icon and the real name of the associated mailbox in the filesystem if it serves no specific purpose as far as Mail goes. Under no circumstances can the same mailbox appear both ways; it’s either one or the other, depending solely on whether it serves a specific purpose in Mail or it’s treated by Mail as a generic mailbox like any other.
6. By itself, the name of the mailbox is no indication of whether it serves a purpose in Mail. If it appears in Mail with a generic folder icon, then as far as Mail goes it’s a generic mailbox like any other, no matter what its name.
7. For IMAP accounts, a mailbox with a generic folder icon can “disappear” and become associated with one of the pre-defined groups as a result of changing the corresponding Store messages on the server setting in Preferences > Accounts > Mailbox Behaviors or doing Mailbox > Use This Mailbox For on it (server-stored mailboxes only). This, in turn, would cause the mailbox being previously used for that purpose to become dissociated from the corresponding group and “appear” as a mailbox with a generic folder icon.
8. In addition to the account-specific mailboxes that appear with the account name under each of the pre-defined groups, Trash and Junk may also have an “On My Mac” mailbox. This is where messages deleted or marked as junk are moved if they were previously stored in a custom “On My Mac” mailbox or in a locally stored mailbox associated with an IMAP account (i.e. a mailbox for which Store messages on the server has been turned OFF in Preferences > Accounts > Mailbox Behaviors).
9. Generic mailboxes that don’t serve a specific purpose as far as Mail goes (i.e. mailboxes that appear in Mail with a generic folder icon), appear below the pre-defined groups. In principle, “On My Mac” mailboxes (i.e. locally stored custom mailboxes) would appear as top-level folders, whereas server-stored mailboxes would appear grouped under a globe icon for each IMAP or .Mac account. However, if there is no need to differentiate between “On My Mac” and server-stored mailboxes (e.g. because you only have one IMAP account and no custom “On My Mac” mailboxes), Mail will display the server-stored mailboxes as top-level folders instead, just as if they were “On My Mac” mailboxes.
Note: In Mail 1.x, generic mailboxes always appeared grouped, never as top level folders. “On My Mac” mailboxes, in particular, appeared under their own On My Mac group. In Mail 2.x, this changed to offer greater flexibility in how the user wants his/her custom mailboxes to be organized — see Mail Help’s “My mailbox organization was lost after upgrading Mac OS X” article. This allows the user to have multiple top-level “On My Mac” hierarchies, for example.
10. Some IMAP accounts use a NAMESPACE feature that Mail doesn’t handle properly and that causes server-stored mailboxes to appear as subfolders of the account’s Inbox, even though they really aren’t — see “Can't create folders, only subfolders of INBOX” in the Courier FAQ, for example. Those IMAP accounts require INBOX to be typed in Preferences > Accounts > Advanced > IMAP Path Prefix for Mail to handle them properly.

Tiger Mail - Serious issues?

Hi all,
I have just recently emigrated to Tiger from Panther and immediately found some weird issues with Mail 2. Reading the other posts in this forum led me think there might be something fundamentally erratic with the app itself.
I use email several hours per day at work, and if I loose my emails, I basically loose evertyhing and can start looking for another job.
Here's what I've got:
1) Frequently (several times a day) I loose sight of ALL emails in the Mail viewer window in ALL mailboxes. It seems I have no emails of whatsoever. However, I might get a text on the top of the mailbox viewer saying, like: "0 messages, 10 unread". When I relaunch the app, all messages are back again. Knock on wood.
2) When deleting messages from local mailboxes, they disappear instantly. They do not end up in the Trash - On My Mac mailbox, as I guess they should. I've read other people having erratic behaviour on deleting messages or emptying the Trash (messages randomly disappearing, etc). Is this a variation on the same theme?
3) Mail has stopped reading some of my email account passwords from the Keychain, but prompts instead me to write (and remember!) them everytime I launch the app.
4) When upgrading from Panther to Tiger and launching the Mail for the first time, the app is supposed to import all the old mailboxes and the messages residing in them, right? Well, this just didn't happen. I got two POP accounts and two local mailboxes, which had most, if not all, of their messages lost after the upgrade. All the IMAP accounts, however, were ok.
I still have the previous Panther system as a back up clone on a FW HD. I duplicated the original mailboxes on the Panther disk and re-imported them using the "Import Mailboxes" command in Mail. To my suprise the messages were still not imported. I got an inbox of 2000+ emails, for example, and I got about 100 of them imported. I started to become hysterical at this point. The issue was finally solved by importing the mailboxes by selecting the "Other" box in the import window as a source of data, instead of "Mail", and voila, all thousands of messages were appropriately rescued.
(Btw, luckily I had duplicated the original mailboxes before starting to import, as my first import attempts had deleted / emptied the source mailboxes, even though the contents were not appropriately imported. If I had been trying to import directly from the original mailboxes on the Panther clone (not from the duplicates), I would have lost my emails for good.)
I've got several mailboxes (over 10 accounts + local archive boxes), and as mentioned, the email app is the most important daily tool for me, notwhitstanding all that creativity that is going on here with all the other fancier apps.
I wonder if anyone could give a helping hand? Any suggestions how to repair Mail 2? Or if Mail is beyond repair, which other email app would be suitable for heavy pro use?
I'd hate to start using Entourage or the like, but this scary and disappointing experience with Mail 2 has made be consider going non-Apple. Regrettably so.
Thanks for any help!
jhv
PB G4 800 Mac OS X (10.4.7)

Hi jhv.
The conversion from Mail 1.x to Mail 2.x is broken. Take a look at the following thread to better understand the problem:
Help! "You need to take this account online in order to download it."
In particular, you may want to take a look at the following article (also referenced in that thread) to learn what you might have done before migrating to minimize the risk of this happening, and what you may do after fixing the problems to avoid similar issues from happening in the future. DON'T do now what the article suggests, though, as that would make things worse in the current situation:
Overstuffed mailbox is unexpectedly empty
Although it seems you've successfully imported your old mail, it looks like you've done that without fixing whatever was amiss in your Mail folder as a result of the failed conversion, and I bet it's all a mess now.
The following procedure is an example of how to fix conversion problems in the Inbox of a POP account. Similar procedures can be used to fix conversion problems in other mailboxes:
1. Quit Mail.
2. Make a backup copy of the ~/Library/Mail folder, just in case something goes wrong. You can do this in the Finder by dragging the folder to the Desktop while holding the Option (Alt) key down, for example. This is where all your mail is stored.
3. Create a new folder on the Desktop and name it however you wish (e.g. Inbox Old). It doesn't need to have an .mbox extension.
4. In the Finder, go to ~/Library/Mail/POP-username@mailserver/INBOX.mbox/.
5. Move the mbox file out of INBOX.mbox and into the Inbox Old folder just created on the Desktop. This file contains all the messages that were in the mailbox before the upgrade to Tiger (maybe even some messages that had been deleted).
6. Move any strangely-named Messages-XXXXXX folder to the Desktop (not into the Inbox Old folder). These folders are to be deleted after fixing the problem. They are temporary folders created during an import or a re-indexing process, and Mail should have deleted them when done. Their presence is a clear indication that something didn't work as expected. If you've been using Mail after the conversion and have already tried to fix the problem by rebuilding the mailbox or something like that, they might contain messages that are neither in Messages proper nor in the mbox file, so keep them around until the problem is fixed.
7. Move everything else within INBOX.mbox, except the Messages folder, to the Trash.
The result of the above should be that INBOX.mbox contains the proper Messages folder only, and the Inbox Old folder on the Desktop contains the mbox file only. Now, proceed as follows:
8. Open Mail.
9. The account's Inbox should properly display in Mail as many messages as *.emlx files are in ~/Library/Mail/POP-username@mailserver/INBOX.mbox/Messages/. If that's not the case, select the mailbox in Mail and do Mailbox > Rebuild.
10. In Mail, do File > Import Mailboxes, choose Other as the data format, and follow the instructions to import the Inbox Old folder that's on the Desktop. Do with the imported mail whatever you wish. You may move to the account's Inbox the messages that Mail failed to convert properly, and delete those that did get through and, hence, are duplicates now.
The following collection of AppleScripts has a Remove Duplicates script that can be useful for removing duplicate messages:
http://homepage.mac.com/aamann/Mail_Scripts.html
If all is well and you're not missing anything, the files on the Desktop can be deleted, although you may want to keep them for a while, just in case.
Ask for any clarifications or if you need further assistance.
Note: For those not familiarized with the ~/ notation, it refers to the user's home folder, i.e. ~/Library is the Library folder within the user's home folder.

Edit the hyperlink in the alert email (Modify my alert settings, View Issue Tracking)

is it possible to add the external hyperlink in these emails instead of the internal hyperlink?
in example when I get a list tracking email there are hyperlink that get sent out with these tags Modify my alert settings | View Issue Tracking | mobile view that use the internal url //servername how can I change it to use the external
address //internetname

Hi Joe, check out the following links for solutions:
http://sharepoint.stackexchange.com/questions/13216/how-to-create-custom-email-alert-template-in-sharepoint-2010
https://social.technet.microsoft.com/forums/sharepoint/en-US/e5ebc5a7-8295-49e4-a817-c31066e1ac3d/customize-the-sharepoint-2010-email-alert
http://www.alectang.com/blog/archive/2012/05/16/how-to-customise-sharepoint-alert-email-template.aspx
cameron rautmann

Outlook E-Mail View - Task toolbar - Calendar show more days

Hi
In Outlook 2013 you can enable the Calendar View on the right side of the Mail View:
Here you can see the calendar and the (cut off) text (on top of People panel) "You have nothing else scheduled today". This calendar panel shows only appointments for today.
If I have an appointment tomorrow, the panel doesn't show it. In Outlook 2007 I could see all appointments in near future.
Is there a possibility to show more appointments from the future in this view, not only from today?
Thanks

You can't confirm anything, just like the rest of the Microsoft goons. Shut up if you don't know what you are talking about. Half of Microsoft's problem is that very few of you have any clue.
If you want to preview the calendar on the as you did in 2003+, simply right click on the "Calendar" button at the bottom of Outlook while in the mail view and choose "Dock in Peek". This will pop the calendar up on the right,
in the mail view. If you want to see flagged items, go to "View" and toggle the "To-Do" bar.
Good job Tony. Thanks for sorting it all out for us. smdh
No, I can confirm this is by design in current version of Outlook 2013 RTM. You may go to another thread with the same topic for reference.
Thanks.
Tony Chen
TechNet Community Support
Please remember to mark the replies as answers if they help and unmark them if they provide no help.

Transport Mail Database issues crashing Transport service

We are experiencing frequent issues on Hub servers (as often as once a week) where Transport Mail DB issues crash the Transport service. Had an MS specialist in the other day who could not exactly figure out the root cause. The pattern usually is as follows:
1. Event ID 486 - This event refers to a failure to move a log file (associated with Transport Mail DB queues) because it is being used by another process. What that process could be is unknown.
2. Event ID 413 - Unable to create a new logfile because the database cannot write to the log drive.
3. Event ID 492 - The logfile sequence in <dir> has been halted
4. Event ID 17019 - A database operation has encountered a I/O error. The Microsoft Exchange Transport service is shutting down. Exception details: Microsoft.Exchange.Isam.IsamLogWriteFailException: Failure writing to log file (-510)
Also followed by events 7001,1022,1002, and 1003.
Haven't been able to determine what is causing Event ID 486. Not aware of any process that would be tying up the access to the log file. These queue files are stored on a local disk, not a SAN.
Any ideas as to what could be causing this? Running E2K7SP1 Rollup 2 currently on all Exchange systems.

Hi,
I suggest that you use the following method to check which process access the log file indicated in the event 486:
Using Process Explorer
http://www.microsoft.com/technet/sysinternals/utilities/ProcessExplorer.mspx
Then, we did the following:
1. Launch Process Explorer
2. Click Find, Find Handle or DLL
3. Enter the log name indicated in the event 486 and click Search
In addition, please also check whether any events such as 150004 occur before the Transport service crashes. If you notice the event, I also suggest that you refer to the following article:
http://technet.microsoft.com/en-us/library/bb201658(EXCHG.80).aspx
Mike

Cursor movement in the mail view pane

Hi all,
Is there a way to configure/change the default movement (upward) of the cursor in the mail view pane?
when deleting an item (email) it moves to the upper one and this is particularly annoying
Thanks,
Davide

If apple is listening, this is a foolish default setting... at least there should be an option... APPLE? Hope you got it right for Leopard.

Mail Viewing Options Gone. I need to DISABLE automatically marking a message as read!

In Lion, the Mail Viewing options to disable automatically marking a viewed message as read are gone! I absolutely NEED to disable automatically marking a viewed message as read! How can I disable this if the option isn't present? Is there a workaround?

Ok...I take part of what I said back. It was MailActOn by InDev which allowed me to not automatically have a message marked as read. See http://indev.ca/MailActOn.html for more info.
Apparently the version I had loaded wasn't compatible with Lion Mail.app. Since updating it, I know have this feature again.

Mail View Settings

How to setup mail view same like microsoft outlook view that is left pane folder view and right pane mails

Then it looks llike this:
I realized after posting that I was on an iPad string. Sorry.
When I have classic view selected, it looks like this:
So, neither get me back to that first configuration, which is where I was before selecting/deselecting something.

Viewing issues with Adobe Acrobat Professional 8

We have Adobe Acrobat Professional 8 installed, and we are having some issues when viewing pdf documents. Once a Word document is converted to a pdf document, some of the hyperlinks are appearing thicker (almost bold) than others, and some of the text appears lighter/darker than the rest of the text. There is no pattern to this, it is all very random.
When we print the pdf document, everything looks correct, so this only happening when we view the document on the computer.
Can anyone provide a suggestion on how to fix this issue?
Thanks!

Sorry, I forgot the attachment!
Hi Bill,
I am attaching screen shots of 1) a page where the hyperlinks appear thicker and 2) the document properties pages showing the fonts.
We have tried creating it with both the Adobe PDF Maker and the MS PDF tool and it happens using both. I am thinking that this really is a viewing issue, because it prints out fine. Also, it looks the same no matter what the zoom setting is.
Please let me know if you have any other advice.
Thank you!
Cari

CHANGING BACKGROUND COLORS ON MAIL VIEW WINDOW?

The light blue area on the left of the mail view window seems to not have enough contrast to clearly read the number of emails sitting in a particular mailbox. Is there any way to customize the background color to make this more readable?
Thanks,
Bruce

Bruce, do you see the darker blue background to increase the contrast with the number, or just the white number on the light blue background?
should look like this:
PB G4 17, 1.5 GHz, 1 GB ram Mac OS X (10.4.6)

Missing Mail view??

I upgraded to Yosemite. After lots of problems got it done. Mail works fine. But yesterday I moved my mail folder and plist from a back up and now I am missing my mail view window. I have the mail window. The column with the mail boxes is fine. Column with the emails showing short previews is fine.
But the next column, where a full message would show up if I selected a message, is blank?
If I double click on a message I get a separate window with the full message. But what happened to the view column?

Try the steps form HERE.
Job Done. 
ALSO to try.
Update Software
Update Java
IF All else fails backup Mac. and Re-install.

IPhone Mail View

Hello Everybody,
I have a problem with the mail view on my new iPhone 4 with the latest IOS.
When I start the mail programm on my old deviece an iPhone 3G with IOS 3.13 it shows me in the first view only all of my accounts.
My new iPhone 4 shows me in the first view all Inboxes and at the bottom of the view it shows me all of my accounts.
But I do not like this. I like only to see my accounts and not all Inboxes.
Is there a possibility to hide all Inboxes in the first view so that I only see all of my accounts.
Thanks for helping me.
Greetings from Germany.
Matthias

That is right !
But I am searching for a solution that my iOS 5 Mail view only shows all of my accounts in the first view.
It does not show all Inboxes.

In which community is it best to discuss mail.app issues?

In which community is it best to discuss mail.app issues?

You should ask in the forum for the version of OSX you are using:
OS X Yosemite
OS X Mavericks
OS X Mountain Lion
Mac OS X v10.7 Lion
Mac OS X v10.6 Snow Leopard

Customizing mail viewer

Hi,
relative came back from the apple store in tampa with a new macbook, says that they configured his Email for him while he was there and that they set up MacMail so that the mail viewing window was placed on the right side of the mail screen instead of underneath the list of retrieved Emails, when he updated the OS the macmail had reverted to the what I assume is the default configuration with the the viewer below the mail list, I ran repair permissions but I can't find a control pane to manipulate the viewer screen, any ideas?
scotty

Is it possible that what was described was just lowering the bar below the message list to the bottom, so that the 'mail viewing window' becomes a separate (unattached) one when a message is selected for viewing?

Mail viewing issue

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