Mail vs. Exchange: sender field / sync issues

I've been using an Exchange account in Mail for Mac for several months without problems, but for the last week or so issues have been showing up. Some e-mails I receive don't correctly show the from field: there's no distinction between the sender name and e-mail address, and when I click reply the address isn't recognized. It shows up like e.g. "John Smith [email protected]", making it impossible for Mail to make out the e-mail address.
This only happens in Mail - when I open the same message on my iPhone or in OWA it appears correctly. When I reply to the message from there, Mail for Mac syncs the reply and the sender field is magically fixed.
What could cause this problem? I haven't done any updates to either my OS or Mail before this problem started.

Hi The device could be corrupted in exchange. Check out my entry below and see if it helps http://blog.theinfraguys.com/2014/04/removing-corrupt-activesync-device-from.html
Blog: Http://theinfraguys.com
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Having problems with Microsoft Exchange ans the Sync Issues, Conflicts folder

Ever since our company started using the Exchange we have been getting double/triple up's of emails.
They seem to go to the inbox ok but then extra copies go to the sync/conflicts folder, which when stored on the exchange, fills up the mailbox, which is a pain.
I'm using Outlook 2007 and everyone else are using Outlook 2010.
I have found the Sync Issues folder on my Outlook and here are 2 examples:
This does not show up in the conflicts folder on the exchange
8:22:49 Synchronizer Version 12.0.6562
8:22:49 Synchronizing Mailbox 'our company'
8:22:49 Synchronizing Hierarchy
8:22:54 Synchronizing full items in folder 'Deleted Items'
8:22:56 Done
8:22:56 Microsoft Exchange offline address book
8:22:56                  Not downloading Offline address book files. A server (URL) could
not be located.
8:22:56 0X8004010F
This one shows up in the conflicts folder on the exchange
8:53:41 Mail Conflict Resolution
8:53:41 Subject: {SU:RE: Send data from 192.168.1.99 02/03/2012 08:19 11546660}
8:53:41 EntryID: {CB:70, LPB:00000000EF54B765C479214191F4035B2EDD3F4F070023D1516FA2CB084EB8B26A13D552ADD001A429A6648C000023D1516FA2CB084EB8B26A13D552ADD001A429B71B840000}
8:53:41 Checking local modifications
8:53:41 Compare property: 0x007D001F
8:53:41 Ignore property: 0x3FFA001F
8:53:41 Compare named property: EsetMessageFlag
8:53:41 Compare named property: Emon Scanner Build
8:53:41 Getting remote properties
8:53:41 Checking remote modifications
8:53:41 Compare (conflict) property: 0x007D001F
8:53:41 Local{SU:Received: from mdrsewedg01n1.sdpedge.sdp.net.nz (10.241.66.36) by
mdrsrwhub01n2.sdproot.sdp.net.nz (10.241.66.229) with Microsoft SMTP Server
(TLS) id 8.3.137.0; Fri, 2 Mar 2012 08:53:09 +1300
Received: from PDVMSH01.mtf.co.nz (111.69.8.69) by mail.tbhub.co.nz
(10.241.66.36) with Microsoft SMTP Server id 8.3.137.0; Fri, 2 Mar 2012
08:53:08 +1300
Received: from PDVEXC01.mtf.co.nz (Not Verified[192.168.4.18]) by
PDVMSH01.mtf.co.nz with MailMarshal (v6,9,8,3800)               id <B4f4fd3940000>
8:53:41 Remote{SU:Received: from mdrsewedg01n1.sdpedge.sdp.net.nz (10.241.66.36) by
mdrsrwhub01n2.sdproot.sdp.net.nz (10.241.66.229) with Microsoft SMTP Server
(TLS) id 8.3.137.0; Fri, 2 Mar 2012 08:53:09 +1300
Received: from PDVMSH01.mtf.co.nz (111.69.8.69) by mail.tbhub.co.nz
(10.241.66.36) with Microsoft SMTP Server id 8.3.137.0; Fri, 2 Mar 2012
08:53:08 +1300
Received: from PDVEXC01.mtf.co.nz (Not Verified[192.168.4.18]) by
PDVMSH01.mtf.co.nz with MailMarshal (v6,9,8,3800)               id <B4f4fd3940000
8:53:41 Not equal (conflict) property: 0x007D001F
8:53:41 Local modification: {D:1, M:3, Y:2012 H:19, M:53, S:15, MS:925}
8:53:41 Remote modification: {D:1, M:3, Y:2012 H:19, M:53, S:34, MS:48}
8:53:42 Conflict generated, remote item is winner
It's all gobblede gook to me. I had not realized that the Sync issue folder was on my computer but it is and it has nearly 6000 sync issues in it since we started using the exchange back in December.
Help
Linda

Hi,
For your highlight part, This issue occurs if the Outlook client computer is configured to use proxy settings when Windows Internet Explorer is used. However, the IP address of the Exchange 2007 Client Access Server (CAS) server is not in the exclusion list.
To resolve this issue, follow these steps:
1.Start Internet Explorer, click Tools, and then click Internet Options.
2.On the Connections tab, click LAN settings.
3.Click to select the Bypass proxy server for local addresses check box, and then click Advanced.
4.Type the FQDN of the Exchange 2007 CAS server, and then click OK.
5.Restart Outlook.
See the link:
http://social.technet.microsoft.com/Forums/en/exchangesvrdeploy/thread/1d046b4d-24b4-49a6-a98f-c913475ec050
For more information about Conflicts folder
http://office.microsoft.com/en-us/outlook-help/synchronization-error-folders-HP001040042.aspx
Have a good time.
Tony Chen
TechNet Community Support

Mail for Exchange outlook not syncing all calendar...

Hi,
Nokia E6 Anna using mail for exchange to sync outlook.com/hotmail calendar. Recently switched phone so would like my entire outlook.com calendar to appear on E6.
I added mail for exchange hotmail account to phone selecting email, calendar and contacts. However only recurring calendar entries sync. Old single appointments do not sync/appear on the E6. Why is that ?
Are there any specific calendar settings for mail for exchange ? Mail for exchange/settings has no mention of calendar.
I use hotmail connector to sync desktop outlook 2010 and outlook.com. Syncing calendar in nokia suite results in duplicate 'Mail for Exchange' calendars so no good.
If known issue that's OK. A solution would be good.
thanks,

I have solved this myself.
http://kenterichsen.wordpress.com/2010/10/28/nokia-e51-e52-e72-calendar-not-working-properly-after-n...

IPad Mail shows RSS Feeds and Sync Issues folders from Outlook2007

My iPad mail syncs with Outlook 2007, how can I prevent is from showing the RSS Feeds and Sync Issues folders as these take up a lot of space, are annoyinh and useless to me

Hi The device could be corrupted in exchange. Check out my entry below and see if it helps http://blog.theinfraguys.com/2014/04/removing-corrupt-activesync-device-from.html
Blog: Http://theinfraguys.com
Follow me at Facebook http://www.facebook.com/theinfraguys
Please remember to click “Mark as Answer” on the answer if it helps you in anyway

Mail For Exchange has stopped syncing e-mail

I had problems with my E71, so got a replacement phone, which is fine. I restored my phone from a backup, including all my e-mails (stored on the memory card). However, when syncing, all the e-mails disappeared. Calendar, tasks, and contacts all sync fine. I can send e-mails fine. Just got an empty Inbox. Have tried pretty much everything, even doing another restore, to no avail. Any thoughts folks?

First thing to try is a Full Resync
If that doesn't work, uninstall and reinstall Mail for Exchange and recreate the profile.
Regards Jon.
If this post helped you, please press the Kudos button ;-)

Mail for Exchange 2.3 - sync problems

Hi,
I've been using MfE 2.0 for a few months and everything worked fine.
When I've upgrade to 2.3 all of a sudden MfE could not stop syncing.
On the 'CURRENT STATUS' tab is keep switching between 'CONNECTED' and 'SYNCING EMAIL' every second. Initial sync seemed to go ok. I synced emails, calendar and tasks.
This syncing issue just kills the battery in about an hour. so I have to change to Manual sync or every 15 minutes.
I've looked through the admin log and this is the repeating message:
18/03/2008 12:29:12 Server indicates that collection sync is required. After sync restart ping.
18/03/2008 12:29:12 start Email sync
18/03/2008 12:29:14 client->server adds=0 changes=0 deletes=0 fails=0
18/03/2008 12:29:14 server->client adds=0 changes=0 deletes=0 fails=0
18/03/2008 12:29:14 end Email sync
18/03/2008 12:29:14 Starting a New Ping
18/03/2008 12:29:17 Server indicates that collection sync is required. After sync restart ping.
18/03/2008 12:29:17 start Email sync
18/03/2008 12:29:19 client->server adds=0 changes=0 deletes=0 fails=0
18/03/2008 12:29:19 server->client adds=0 changes=0 deletes=0 fails=0
18/03/2008 12:29:19 end Email sync
18/03/2008 12:29:19 Starting a New Ping
18/03/2008 12:29:24 Server indicates that collection sync is required. After sync restart ping.
18/03/2008 12:29:24 start Email sync
18/03/2008 12:29:26 client->server adds=0 changes=0 deletes=0 fails=0
18/03/2008 12:29:26 server->client adds=0 changes=0 deletes=0 fails=0
18/03/2008 12:29:26 end Email sync
I tried moving back to 2.0 but I now get the same error there too.
I have reset the phone, and updated the firmware (with the same firmware version which is the latest) but hte problem is still there.
Does anyone know what's the problem?
Thanks!

On the 'CURRENT STATUS' tab is keep switching between 'CONNECTED' and 'SYNCING EMAIL' every second. Initial sync seemed to go ok. I synced emails, calendar and tasks.
This syncing issue just kills the battery in about an hour. so I have to change to Manual sync or every 15 minutes.
I have the same issue with V300.21.01218-0 on E71 Exchange 2003:
4/03/2010 21:59:26 PING Command Requested
24/03/2010 21:59:33 start E-mail sync
24/03/2010 21:59:34 client->server adds=0 changes=0 deletes=0 fails=0
24/03/2010 21:59:34 server->client adds=0 changes=0 deletes=0 fails=0
24/03/2010 21:59:34 end Email sync
24/03/2010 21:59:34 start Sent Items sync
24/03/2010 21:59:36 client->server adds=0 changes=0 deletes=0 fails=0
24/03/2010 21:59:36 server->client adds=0 changes=0 deletes=0 fails=0
24/03/2010 21:59:36 end User sync
24/03/2010 21:59:36 start Calendar sync
24/03/2010 21:59:37 client->server adds=0 changes=0 deletes=0 fails=0
24/03/2010 21:59:37 server->client adds=0 changes=0 deletes=0 fails=0
24/03/2010 21:59:37 end Calendar sync
24/03/2010 21:59:37 start Contacts sync
24/03/2010 21:59:38 client->server adds=0 changes=0 deletes=0 fails=0
24/03/2010 21:59:38 server->client adds=0 changes=0 deletes=0 fails=0
24/03/2010 21:59:38 end Contacts sync
24/03/2010 21:59:38 Starting a New Ping
24/03/2010 21:59:39 Server indicates that collection sync is required. After sync restart ping.
24/03/2010 21:59:39 start E-mail sync
24/03/2010 21:59:40 client->server adds=0 changes=0 deletes=0 fails=0
24/03/2010 21:59:40 server->client adds=0 changes=0 deletes=0 fails=0
4/03/2010 21:59:26 PING Command Requested24/03/2010 21:59:33 start E-mail sync24/03/2010 21:59:34 client->server adds=0 changes=0 deletes=0 fails=024/03/2010 21:59:34 server->client adds=0 changes=0 deletes=0 fails=024/03/2010 21:59:34 end Email sync24/03/2010 21:59:34 start Sent Items sync24/03/2010 21:59:36 client->server adds=0 changes=0 deletes=0 fails=024/03/2010 21:59:36 server->client adds=0 changes=0 deletes=0 fails=024/03/2010 21:59:36 end User sync24/03/2010 21:59:36 start Calendar sync24/03/2010 21:59:37 client->server adds=0 changes=0 deletes=0 fails=024/03/2010 21:59:37 server->client adds=0 changes=0 deletes=0 fails=024/03/2010 21:59:37 end Calendar sync24/03/2010 21:59:37 start Contacts sync24/03/2010 21:59:38 client->server adds=0 changes=0 deletes=0 fails=024/03/2010 21:59:38 server->client adds=0 changes=0 deletes=0 fails=024/03/2010 21:59:38 end Contacts sync24/03/2010 21:59:38 Starting a New Ping24/03/2010 21:59:39 Server indicates that collection sync is required. After sync restart ping.24/03/2010 21:59:39 start E-mail sync24/03/2010 21:59:40 client->server adds=0 changes=0 deletes=0 fails=024/03/2010 21:59:40 server->client adds=0 changes=0 deletes=0 fails=0

Change Mail for Exchange sender name

Hi,
How can I change the sender's name for outgoing emails in Mail for Exchange application?
I am using Nokia 5800 Xpress Music.
Thank you!

Well,
Nokia MfE doesn't reply to my mails. I guess that only poeple using MfE v 2.09.158 who are not registered to the MfE Service (I guess you have to pay a monthly fee as it is with the Blackberry service) have the sender name problem. Of course you can use MfE with other mail providers than Nokia MfE. But in this case "Mail for Exchange" will appear as sender name.
I now switched over to MfE's competitor "RS" and don't have this annoying problem anymore. The alternative to RS would be using the old MfE version where I didn't have that sender name prob. But as my battery was empty after 15 hrs using the old MfE version (with RS my battery lasts 3 days !!!) there is no real alternative to RS!
This sender name problem seems to be part of Nokia's business strategy. As they want to compete with Blackberry they want you to register (and pay the MfE mail service monthly). Probably that's the reason why you get MfE for free (RS costs 50 US$).
Any comments on my theory?!
BR, Johnny

E72, Mail for Exchange and Cyrillic letters issue

Dear all
does anybody have solution for following issue:
Mail for Exchange on E72 connected to Exchange 2007 server. Everything working fine (no problem to see Cyrillic letters in mails in both text and HTML mofe, when you writing new e-mail on cyrillic - no problems as well - BUT
- when you are trying to reply to message with Win 1251 or KOI8-R encoding recipient has wrong codepage and message looks like ???????????
could somebody help on this?
thanks
Vladimir

Zdrastvujte Vladimir,
this problem is most likely linked to the MS Exchange and not to E72. We have the same problem with emails at work when emails sent using MS Exchange through a normal PC. Somehow it replaces Cyrillic with question marks. I never found out the reason for this. This only happens when an English version of MS Exchange is used ( i.e. a non-localised version).

Why won't Mail under Exchange send large attachments?

I upgraded my new iMac to Snow Leopard in large part because of its support for connecting to Exchange 2007 servers, which I use for my work. But I can't send attachments of any size.
Setting it up in Mail seemed to go fine - I connect using a software VPN and am able to read emails - and also send emails via the Exchange server, but only if they're small - under 1MB, really. Anything bigger and they just won't send - the wheel by 'Sent' just spins and spins. My work IT helpdesk weren't much help - they just said this was a 'known issue' with Snow Leopard that they couldn't address. It doesn't appear to have been fixed by 10.6.2.
What's going on here? It's clearly not a problem with email size limits on my work mail server, as I can use the webmail interface perfectly well, and also send emails from Outlook on my work PC, via the Exchange server. My other POP accounts set up in Mail also work fine.
Any ideas? Thanks in advance.
Sam

Frederick Koiwai wrote:
It use to, even if I had a lot more addresses ... but now it won't. I keep trimming out how many recipients/friends I have, but to no avail.
Maybe your ISP has put a limit on the number of addresses per email in an effort to reduce spam. Or maybe you have an invalid address in the list and your email client aborts sending the email.

Exchange 2010 & Ipad Sync Issues

I have a user that started having problems syncing up his Ipad to his exchange account. He has an Android that he can sync okay. He syncs the Ipad okay but the Inbox shows that he has no email. So far he is the only one in our
environment that has reported any issues. About 3 weeks ago I upgraded our exchange environment from SP1 to SP3, this weekend I updated SP3 to rollup 5 which did not fix the issue. Here are some trouble shooting steps I have tried to no avail:
Deleted partnership from Exchange
Deleted phone account from OWA
Deleted account from Ipad and readded - will sync gets message "No Mail" in Inbox
I do notice that when he re-synced no partnership showed up in Exchange or OWA
Made sure Inheritable Permissions box is checked in AD
Get-CASmailbox information matches mine, mine works fine.
I can sync okay on my Iphone, I had him use my Iphone to sync his account and he gets the same "No Mail" message.
-Hector

Hi The device could be corrupted in exchange. Check out my entry below and see if it helps http://blog.theinfraguys.com/2014/04/removing-corrupt-activesync-device-from.html
Blog: Http://theinfraguys.com
Follow me at Facebook http://www.facebook.com/theinfraguys
Please remember to click “Mark as Answer” on the answer if it helps you in anyway

IOS Exchange Account Contact Sync Issues

Issues: (1) Duplicate, Triplicate, Quadruplicate, Quintuplicate Contact Entries (2) Erratic Proliferation (3) New Inputed Contacs Disappear, Reappear and Disappear, never to be registered in the exchange service. (4) Problem started with iOS 5. More Info: iPhone 4, iPhone 4s and iPad1. One Windows 7 desktop and One Windows 7 notebook. Microsoft Office 365 Online service.
For years I have been using Exchange to sync my e-mail, calendar and contacts, across my windows machines and my ios devices. Since some months ago, my contact entries started to profilate erraticaly on my iPhone and iPad, some times duplicating and other times triplicating or quintuplicating all or some of entries. The solution was to UNCHECK and RE-CHECK sync contact information inside the mail settings of the ios device. Number of entries were not affected in Outlook or the Online Web Server. Most recently, contacts inputed in the iOS device, on the road, disappeared, reappeared and disappeared again in the iOS device, never to be registered by the Exchange server, losing vital information.

I noticed that you have all mentioned iPhone 4s, to be the ones with this issue. A handful of my end users just upgraded to the new iPhone 4s and they are having this issue. However, one of the users with the issues still uses their iPhone 4 for international and that one works fine.
My iPhone 4 is running iOS 5.1.1, my MBP 17" 2010 model running Lion they both work fine with both Office 365 and Exchange 2010.
This may just be an issue with the iPhone 4s. Since ActiveSync just synchronizes, then it's skewing up the Contacts folder, hence spreading it to the other devices.
Microsoft is holding Apple responsible, since other devices with EAS work just fine, and Apple reps claim that this will be resolved in the next update; how long must we have to wait?!?!?

Exchange Cached mode sync issue.

I had an issue where one of the exchange servers did not initiate, so people had full email items on their webmail, but did not get those on their Outlook. Is there some way to ensure that if the exchange server you are connected to in a domain goes down,
you can get those emails sync without turning off cached mode and turning it back on?

It's not my experience that you need to turn off and on cached mode to recover from a server failure.
Ed Crowley MVP "There are seldom good technological solutions to behavioral problems."

Exchange 2010 Active Sync issues

I know I've posted a lot lately, but the issues keep rolling in with this upgrade. Since upgrading to Exchange 2010, I have 2 users ( that have come forward thus far) saying they are unable to add exchange mail back onto their phones.
When I go into EMC to look at it and right-click on the uses it shows the option to manage mobile device. Usually when there is no device paired, that option doesnt come up. When I go into manage mobile device, it shows that there is no device
listed. If I run Get-ActiveSyncDeviceStatistics -Mailbox:"alias" I get the same result. It shows no device. I think this is locking the user out somehow from being able to add exchange back onto their mobile device.
I have also tried removing their email box from the server, then re-attaching it. I get the same results each time. They can add exchange to their phones, but when it tries to download mail it gets "Cannot get mail. Connection to the
server failed." Even after they were able to add their account into their phone.

Since you had ActiveSync devices on these accounts on the old system, the tools know those devices existed. However, you can't manage them until you connect through the new system. Is your Exchange 2010 system the one that handles the inbound
ActiveSync connections? Downlevel systems can't support any
mailbox connections to newer systems.

Microsoft Exchange Server Active Sync issue

When I purchased my Droid Incredible I set up my account for my work email. My job uses Microsoft exchange server so I had no issues getting setup and started.
A week later my email stopped syncing. I deleted the account and set it up again. That temporarily fixes the problem. Another week passes and I have the same problem. I reset my phone and set up the my email account again. No issues until one week later when it does it again.
Unless I can find a solution to this problem I think this phone will have to be returned. Don't get me wrong, this phone is great but email is the reason I purchased this phone. There are 52 weeks in a year. I can't see myself resting my email account every week.
Any help would be appreciated!
Thx
TainoE

I had the same problem when I first purchased the phone back in May. I had about 60,000.00 emails from the past 5 years in my main server at work that I had not deleted. My IT guy told me that I had to delete my old emails and that the INC works from the main server and I had way over the amount that I should have. I work for a very busy RE firm in NYC and we get about 150 emails a day, which ads up fast. Once I dld as he suggested the phone has not had one problem w/ outlook or syncing again. The Iphone works in the exact same way. BB's operate from their own server so are not as effected by this as much. The phone works great with outlook, and actually quicker and better than my BB. Good luck!!

E71 Exchange 2003 Calender sync issue

Hi guys,
one of my colleagues has a e71 and want's to sync his mailbox with MFE 3.0.
Everything is getting synchronized, except for the exchange calendar. Unfortunately no entry is getting synchronised from Exchange. The strange thing is, that two other colleagues have excatly the same mobile phone with the same software level.
Does anyone have had the same strange behaviour?
Any kind of information regarding this issue is very much appreciated
kind regards
Gottfried

Hi deep9,
thanks for your posting.
So this problem is already well known or did i miss something here?
Can you tell me if there is already a fix for this?
Thank you!

Mail vs. Exchange: sender field / sync issues

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