Mail w/Exchange 2007 Account- Reply arrow appears, but reply not found

Hello out there,
I'm really hoping someone can help with this. I have a problem, and it affects all three of the Macs I regularly use: an iMac at home, a MacBook on the road, and and iMac at the office. I have three mail accounts configured identically on all these Macs: Gmail, MobileMe, and an Exchange 2007 account, which uses the Web Services Edition. In short, everything is completely up to date all the way round. Oh, and I also use an iPhone which accesses my Exchange account for mail as well.
My problem is this: I reply to a message in either the MobileMe or the Gmail account and presto, the reply arrow appears and clicking on it instantly reveals my reply. Works as advertised. In the Exchange account, the arrow also appears, and shows up on whichever Mac I happen to be using. However, clicking on the arrow I get a message that says something like "reply not found, you may have deleted it." Which, of course, I haven't. If I search the Exchange account's sent mail folder I find it easily, so I know it's there.
I've tried all kinds of stuff, deleting the plist file, completely removing and reinstalling the Exchange account, rebuilding folders, all to no avail.
Anyone have any ideas? I would really like to resolve this and find it a major flaw, at least as it appears, in Apple's implementation of Exchange server support.
Thanks in advance!

I have 10.6.3 running on my iMac and the problem still exists - all reply and forward status arrows are basically inert; clicking on they does not show my my reply or forward. I don't believe that there is any preference that affects this behavior so it can only be some kind of bug.

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