Mail will not download large (28 MB) attachment

I received a ~28 MB attachment -- a PowerPoint presentation -- which Mail refuses to download. It was sent from and received by my Exchange account which has handled ~50 MB attachments before, so no problem there.
More specifically, the server is running Exchange 2010. Mail connects via IMAP, and Connection Doctor reports no problems.
I was able to download the attachment from within webmail; that worked fine.
Rebuilding the inbox for the account in question does not help. The problem also persists within the institution's network as well as within my own home network.
Mail > Window > Activity simply shows "Downloading attachment" which never completes or seems to progress. Activity Monitor > Network shows minimal, sporadic data transfer -- on the order of ~10 KB/s.
Anyone have any thoughts on this? I've had attachment issues before -- like how Mail will occasionally, rarely, not recognize all attachments attached to a message -- but this is silly.

Well since no one replied... I tried a number of things further and nothing worked.
I ended up needing to delete the account and then add it again new.
This worked just fine albeit slightly annoying since I cannot really understand why it happened.

Similar Messages

  • Hi, i can connect to the internet but mail will not download and i cannot open webpage ?? please help

    hi, i can connect to the internet but mail will not download and i cannot open a webpage?? any ideas

    Try #2 and #3 in link below. If neither work, you most likely have a hardware issue.
    Basic troubleshooting steps  
    17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
    Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101

  • Mail will not download from Earthlink POP account

    Have two accounts set up in Mail: one is IMAP me.com account; the other is POP Earthlink account. Suddenly, today, Mail on my MBPro will not download messages from the Earthlink POP account. It asked for my password (oddly, because it is in keychain) & then would no longer download mail. Messages download to my iPhone just fine from both accounts. Have checked connection doctor (all ok), deleted messages after last download using webmail in case of malformed email, & fixed file permissions. No luck so far. Suggestions, please?

    UPDATE: I deleted the me.com account and added it back in & Mail seems to be working fine again. For some reason, I have a lot of duplicate messages in the Earthlink In box now, though. Still curious as to what caused this to begin with. Is it something about the me.com account? It seemed like Mail quit downloading messages after it checked the me.com account.

  • Please help. Mail will not download emails.

    Please can someone help. Mail says that it's checking for email, but will not download anything, even though it shows that there are now 11 messages. This has been happening for over 24hrs. I have good wifi and 3G access and haven't changed any settings. The only difference in the last few days is updating OS via iTunes.

    Try turning the account off and on : Settings > Mail, Contacts, Calendars , then tap the account on the right, slide Mail to 'off', exit settings and go back into the Mail app, and then go back to Settings and slide Mail back to 'on'
    If that doesn't work then try closing the Mail app completely : from the home screen (i.e.not with the Mail app 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the Mail app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
    Also do a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

  • My mail will not download on my ipad ?

    I have a new iPad.  I have set up the email account but the email will not download. What am I doing wrong?

    If you delete the account off the iPad you won't delete the info permanently, although you will delete it off your device. If you delete it off your iPad the data will come back when you re-add it.
    https://discussions.apple.com/message/27906475?ac_cid=tw123456#27906475
    https://discussions.apple.com/message/27894621?ac_cid=tw123456#27894621
    Are all your accounts yahoo? If so you may want to read the above posts. There have been issues with yahoo for quite some time now. People have said these fixes work, however I haven't tried any of them since mine is still working.

  • TS3899 Mail will not download in the other account in email says it is downloading but doesn't show its downloaded

    I had this problem before back in the end of November and all of December mail will stop loading and doesn't show up this in the account settings OTHER . I have deleted the account and reloaded it did a hard restart still the same it starts and says downloading but it doesn't show up on the phone this is doing the same thing on my ipad also . So one would think it is the server for my email account it is not because it works fine on my mack air and also the imac so I'm confused what would be the next step any ideas ?

    Use the links in the iTunes Music Store itself to tell them of the problem. Or the links under the help menu of iTunes.

  • Mail will not download when using an alternative ISP

    I am using Mail 3.6, with the ISP being Telstra Bigpond (Australia) at my work location. I also have several Netspace mailboxes and use Netspace as my ISP at home.
    Recently, while on-line at work on Bigpond, Mail has intermittently refused to download incoming mail addressed to the Netspace mail boxes. I have checked the account settings and all is as recommended by the ISP. When I am at home using the Netspace internet connection, e-mails download to both Netspace and Bigpond mailboxes with no problems. In the past this problem has not occurred.
    The error message reads
    "There may be a problem with the mail server or network. Check the settings for account “[email protected]” or try again.
    The server error encountered was: The attempt to read data from the server “pop.netspace.net.au” failed."
    Interestingly, if I set up Thunderbird with exactly the same settings as used in Mail, downloads occur at both locations without problems.
    My me.com mail works at both locations.
    I would appreciate any advice on this matter.

    I haven't used gmail, but I gather this is one of the "features". Do a search in this forum using gmail as a keyword - I think there may have been a workaround posted.
    AK

  • Itunes will not download large apps to my iPhone......HELP

    I have downloaded 4 apps on my iPhone that are over 20MB and it says to connect via wi-fi or to itunes to download them, but everytime I do, they won't complete and download.....any ideas anyone?????

    Anyone?
    Apple won't help me unless I pay them first

  • I just downloaded Lion and when it opened mail for the first time, I received an error that there was something corrupted in mail.  I was directed by Apple to close Mail and re-open it.  I did, but now Mail will not open at all.  What do I need to do to c

    I am having issues with Mail after downloading and installing Lion.  Snow Leopard prior.  There was a message that there was some sort of corruption in Mail and that I should close Mail and re-open Mail.  I did, but Mail will not open at all.

    Try the following user tip:
    Troubleshooting issues with iTunes for Windows updates

  • Safari and mail will not load but i am connected to internet and can download form itunes and other sourses is that HD failure?

    Safari and mail will not load but i am connected to internet and can download form itunes and other sourses is that HD failure?  any suggestions ?  verify disk says its OK

    iOS 4: Updating your device to iOS 5 or later - Support - Apple
    iOS: Unable to update or restore - Support - Apple
    iTunes for Windows: iTunes Store connection troubleshooting
    See if any of these three may help.

  • I connected my iPad to wireless, now my MacBook will not download new mail (Charter) unless I turn the iPad off. Please help?

    I connected my iPad to wireless, now my MacBook will not download new mail (Charter) unless I turn the iPad off. Please help?

    Is there anything in this link to help, particularly in the Troubleshooting section at the very end? http://www.myaccount.charter.com/customers/support.aspx?supportarticleid=2234

  • My markup in mail will not work because the markup extension in not installed. How do I download the markup extension.

    I have installed Yosemite and markup in mail will not work because the markup extension in not installed. How do I download the markup extension.

    hi guys,
    what rraiszadeh      and hambros     said are correct.
    go to your desktop, look for 'Macintosh HD' icon
    [double click]
    window opens.
    look for 'system'
    [double click]
    double click on 'Library'
    look for 'Frameworks'
    click on drop down grey arrow.
    double click on 'versions'
    double click on 'A'
    double click on 'resources'
    you will find 'WIDGET SIMULATOR' in there
    double click on it.
    NEXT,
    Go to Application/Preview, then right clicking on Preview and selecting "Show Package Contents."  Then go to Contents/Plugins/Markup.
    drag that icon into the opened 'widget simulator' program.
    VOILA!

  • The ICloud will not download my Mail, Contacts, Calander and Tasks. JUst says there is an error. I sent in results but received nothing. Just bought space in ICloud but can not use it. Any Suggestions?

    ICloud Launch will not download my " Mail, Contacts, Calander & Tasks. It just says there is an error. Nothing about how to fix.

    Winstone
    Thanks
    Yes - I had my old email address in Mac Mail
    So I have moved ALL my mail into On-my-Mac for safekeeping
    Then I deleted that account from Mac Mail
    I then tried - once more - with Preferences>iCloud to get my MobileMe address onto iCloud
    and got the following....
    So that does not help
    Back to Mac Mail and re-install my old account and it looks like this
    So its an iCloud account .... ? and [email protected] is my old mobile.me address
    So why can I not access it from my iPad, which now wants me to "Create a free @me.com email address to turn on iCloud Mail". If I do that, how do I get my old @me address working on the iPad.
    Really Apple has not excelled itself with this migration...
    Completely confused.....

  • TS3899 Mail on my iPad 2 suddenly will not download my inbox for one account.

    Mail on my iPad 2, iOS 8.3 suddenly will not download my inbox. I have two other accounts on the same provider (AT&T - Yahoo) with the same settings that work fine. The account will send mail OK. Sometimes it will return an error message "cannot connect to server" after a long time of the spinning wheel. It was doing this just prior to updating iOS 8.3 and still the same after updating.
    If I delete the account and re-add it, will I lose all my mail folders, the emails saved in them, contacts, calendar, etc.?
    Will a restore recover them at that point?
    Any ideas or suggestions?

    If you delete the account off the iPad you won't delete the info permanently, although you will delete it off your device. If you delete it off your iPad the data will come back when you re-add it.
    https://discussions.apple.com/message/27906475?ac_cid=tw123456#27906475
    https://discussions.apple.com/message/27894621?ac_cid=tw123456#27894621
    Are all your accounts yahoo? If so you may want to read the above posts. There have been issues with yahoo for quite some time now. People have said these fixes work, however I haven't tried any of them since mine is still working.

  • HT4519 how do i get my server email to send pictures.  Email works without pictures, but when attaching a picture the mail will not send

    Email works without pictures, but when attaching a picture the mail will not send

    Hi,
    In Mail > Preferences > Accounts to can find out which STMP server you are using for outgoing items.
    This can be one account.
    I do this with a dial Up account I still have access to.
    I can "fetch" mail over DSL and now Fibre.
    However I have to be Logged in via Dial up to actually use their Servers to Send.
    As a Consequence I "send" via one of the other Accounts STMP servers.  (I tend to add a signature that reflects this account change)
    The other thing that might explain what you are seeing is the Full Name Box.
    8:38 PM      Monday; April 8, 2013
      iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.3)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     Couple of iPhones and an iPad
    "Limit the Logs to the Bits above Binary Images."  No, Seriously

Maybe you are looking for