Mail with iPhone and mail app

guys, so my mail app is acting up... it takes forever to receive a new message at times, even tho it pops up on my phone right away...also, when i delete it from the mail app, the email, it never shows deleted in my iPhone... so then i have to go in and delete it again on my iPhone... gmail works great but for some reason i'm having issues with hotmail..
i also tried deleting the account and then recreating it to no avail, i don't know...  i just need it to start receiving messages faster cuz i have it set to automatically which should pop up and notify right away whenever i have a new email right? but my phone always gets it first and then it gets to the mail app like 5 minutes later... and of course, finally, when i delete that email on the mail app, why does it sync on gmail and show it deleted on my iPhone but not with my hotmail/outlook account..
and finally, why the heck after buying a new macbook do i only have the option to setup a phone call... wheres' the chat support? sometimes it shows and sometimes i can't find it for the life of me on here? what's up with that?

This sounds like old fashioned mailbox locking - only one device can log in to the same POP3 mailbox at any time. If you are downloading mail on the iPhone, the iPad will have to wait for the phone to finish before it is allowed to access the mailbox, hence the error message.
Sit the devices side by side and try to check for mail on both at the same time, this might reproduce the problem. If it does, then you'll need to switch to using IMAP, which does not have this issue.

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