Mail won't accept info

My wife's eMac 700 MHz G4, 768MB SDRAM, running 10.3.9 and Mail 1.3.11 has a problem.
When starting a new e-mail message after entering the recipient's e-mail address Mail will not accept an entry in cc, or bcc, or a subject, or text in the body of the e-mail.
Whichever of these is tried results in the spinning beach-ball.
If she does a Force Quit, then reopens Mail, the same thing happens.I tried to do a restart, but instead of normal startup I got a blue screen and the spinning beach-ball.
I held the power button down to shut the eMac down, then tried to start it up after unplugging the connecting cable from the cable modem. ( that was the only external device connected to the eMac ).
Started fine, then I plugged in the cable modem connector cable and all went well.
However, a few hours later the same thing happened all over again , Mail wouldn't accept anything but the e-mail address.
Any clues please ?

You insert the CD, then restart with the C key held down. That should force a startup from the optical drive. Once you get to the first Installer screen, go up to the menu. For Panther, the command to run Disk Utility should be under the Installer menu.
Run +Repair Disk+ on the startup disk. If it reports no errors, or error that are fixed, you are good for the disk directory check. You can quit Disk Utility and restart with the normal startup disk.

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