Mail won't download  .mac email

Hi,
I can't get Mail to download my .mac email.
The message it gives is below.
Alert
There may be a problem with the email server or network. Verify the settings for acot ".Mac" or try again.
The server returned the error: The connection to the server "mail.me.com" on port 993 timed out.
I've had the same problems get emails on another mac. it works fine on an iPad, and works fine, if i view mail through the me.com website.
Any ideas.
Michael

Hi,
Yes, the Halls is by ethernet, though the connectivity, is provided by a different company, not sure who provides the connection for the university, in previous year, Halls used the same connection, this year Another company is providing the service.
I'd say for this problem at least it's resolved, but there are some other problems, that I've put a support ticket in for.
Thanks.

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