Mail Won't get new mail

I have just upgraded from Jaguar to Tiger and have been experiencing intermittent problems fetching new mail from my yahoo server. Once in a while all works well, then others it does nothing, and still others it asks for my password over and over and over again, but will not gather the mail. Was I supposed to reenter my accounts in the preferences section... I thought the upgrade would process all of that. I can still get the info directly of the yahoo home page but I prefer Apples mail program.... when it is working
Thanks for any insight.... Don

Hello Don.
Did any of the same occur at any time before upgrading to Tiger?
What is your time interval setting for automatically checking for new mail? If set to every minute, change it to every 5 or 15 minutes which should prevent the prompt to manually enter the account's password. This can occur when set to check for new mail every minute if there are a number of messages to download and/or the connection with the incoming mail server is not closed before the next automatic check for new messages.
You can also try running Keychain First Aid on your Login Keychain via Keychain Access.
Since Mail isn't downloading any new messages regardless, quit Mail first and using the Finder go to Home > Library > Mail > this POP account named folder (named by the user name and incoming mail server for the account) > MessageUidsAlreadyDownloaded2. If there is a MessageUidsAlreadyDownloaded file also without the number 2, delete both files and empty the Trash.
Launch Mail and if successful any previously downloaded messages that remain on the server will be downloaded again along with any new messages available at the server not yet downloaded by Mail.
In addition, did you check your boot volume for any directory problems with Disk First Aid repair via Disk Utility when booted from the Tiger retail install package before installing Tiger?
If not, check this link for system troubleshooting procedures and when doing so, follow all steps/instructions in the order provided.
http://www.thexlab.com/faqs/repairprocess.html
If you have multiple network configurations active which are not regularly used or required, deselect any which are not actively used to turn them off or make sure the network port configuration being used is at the top of the list.

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Mail won't get new mail after a while

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I try clicking on Get New Mail, or "Synchronize IMAP Account," and taking all accounts offline and then taking them online, but these do not help.
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I think you should open the Mail folder -- Home/Library/Mail -- and locate the file named MessageUidsAlreadyDownloaded3 and delete it, after having Quit Mail. Open each POP account folder in the Mail folder, and make sure there are no other files of similar name within these folders.
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Ernie

Mail refuses to get new mail.

Mail refuses to get new mail. (Imac 10.9.5, Mail 7.3. ) Connection doc shows wheels to all my accounts spinning (IMap and POP). Activity cited Mail was trying to connect to Icloud. Evidently stuck there. This is just one problem in a succession of many with the Mail program ever since I upgraded to 10.9.5, but it is the worst so far. Restarting doesn't seem to fix it. Any suggestions?

1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.
You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
You may not be able to understand the script yourself. But variations of the script have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message.
Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
4. Here's a summary of what you need to do, if you choose to proceed:
☞ Copy a line of text in this window to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
5. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Fonts SerialATA 4 1000 25 5120 KiB/s 1024 85 \\b%% 20480 1 MB/s 25000 ports ' com.clark.\* \*dropbox \*genieo\* \*GoogleDr\* \*k.AutoCAD\* \*k.Maya\* vidinst\* ' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 "` route -n get default|awk '/e:/{print $2}' `" 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB com.apple.AirPortBaseStationAgent 464843899 51 5120 files );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^$[0-9]+$ /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n-\t%s\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("%s (UID %s) is using %s '${p[$2]}'",$0,u,q);} ';};s=(' s/[0-9A-Za-z._]+@[0-9A-Za-z.]+\.[0-9A-Za-z]{2,4}/EMAIL/g;/\/Shared/!s/(\/Users\/)[^ /]+/\1USER/g;s/[-0-9A-Fa-f]{22,}/UUID/g;' ' s/^ +//;/de: S|[nst]:/p;' ' {sub(/^ +/,"")};/er:/;/y:/&&$2<'${p[10]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: [^EO]|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[11]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Genesy|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' $0&&!/ / { n++;print;} END { if(n<200) print "com.apple.";} ' ' $3~/[0-9]:[0-9]{2}$/ { gsub(/:[0-9:a-f]{14}/,"");} { print|"tail -n'${p[12]}'";} ' ' NR==2&&$4<='${p[13]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}') print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR!=2{next}'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p' '/\.kext\/(Contents\/)?Info\.plist$/p' 's/^.{52}(.+) <.+/\1/p' ' /Launch[AD].+\.plist$/ { n++;print;} END { print "'${p[41]}'";if(n<200) print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&!/0x|\.[0-9]+$|com\.apple\.launchctl\.(Aqua|Background|System)$|'${p[41]}'/ { print $3;} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:[^:]+//p ' '/^root$/p' ' !/\/Contents\/.+\/Contents|Applic|Autom|Frameworks/&&/Lib.+\/Info.plist$/ { n++;print;} END { if(n<1100) print "/System/";} ' '/^\/usr\/lib\/.+dylib$/p' ' /Temp|emac/{next};/(etc|Preferences|Launch[AD].+)\// { sub(".(/private)?","");n++;print;} END { print "'${p[41]}'.plist\t'${p[42]}'";if(n<500) print "Launch";} ' ' /\/(Contents\/.+\/Contents|Frameworks)\/|\.wdgt\/.+\.([bw]|plu)/d;p;' 's/\/(Contents\/)?Info.plist$//;p' ' { gsub("^| |\n","\\|\\|kMDItem'${p[35]}'=");sub("^...."," ") };1 ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[43]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/{next};/%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a) print "CPU: "a;if(b) print "I/O: "b;if(c) print "Net: "c" (KiB/s)";if(d) print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|BKAg|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/ )||(/v6:/&&$2!~/A/ ) ' ' $1~"lR"&&$2<='${p[25]}';$1~"li"&&$3!~"wpa2";' ' BEGIN { FS=":";p="uniq -c|sed -E '"'s/ +\$[0-9]+\$\$.+\$/\\\2 x\\\1/;s/x1$//'"'";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]$1|p;b=b$1;} END { close(p);if(b) print("\n\t* Code injection");} ' ' NR!=4{next} {$NF/=10240} '"`S0 27 14`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n [N/A]";"file -b "F|getline T;if(T!~/^(AS.+ (En.+ )?text$|(Bo|PO).+ sh.+ text ex)/) F=F" ("T")";printf("\nContents of %s\n%s\n",F,f);if(l>L) printf("\n ...and %s more line(s)\n",l-L);} ' ' s/^ ?n...://p;s/^ ?p...:/-'$'\t''/p;' 's/0/Off/p' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' / / { print "'"${p[28]}"'";exit;};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/\(L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9;} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?Info\.plist$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ /V/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' ' /^find: /d;p;' "`S0 44 45`" ' BEGIN{FS="= "} /Path/{print $2} ' ' /^ *$/d;s/^ */ /;' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps sudo\ crontab sudo\ iotop top pkgutil 'PlistBuddy 2>&1 -c "Print' whoami cksum kextstat launchctl sudo\ launchctl crontab 'sudo defaults read' stat lsbom mdfind ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' defaults\ read scutil sudo\ dtrace sudo\ profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil sudo\ lsof test osascript\ -e );c2=(com.apple.loginwindow\ LoginHook '" /L*/P*/loginw*' "'tell app \"System Events\" to get properties of login items'|tr , \\\n" 'L*/Ca*/com.ap*.Saf*/E*/* -d 1 -name In*t -exec '"${c1[14]}"' :CFBundleDisplayName" {} \;|sort|uniq' '~ $TMPDIR.. $ -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 $' '.??* -path .Trash -prune -o -type d -name *.app -print -prune' :${p[35]}\" :Label\" '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$Message' -k Sender kernel -k Message Req 'bad |Beac|caug|corru|dead[^bl]|FAIL|fail|GPU |hfs: Ru|inval|jnl:|last value [1-9]|n Cause: -|NVDA$|pagin|proc: t|Roamed|rror|ssert|Thrott|tim(ed? ?|ing )o|WARN' -k Message Rne 'Goog|ksadm|SMC:| VALI|xpma' -o -k Sender fseventsd -k Message Req 'SL' " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/r*/com.apple.*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cght] ! -name .?\* ! -name \*ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true $ -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '/S*/*/Ca*/*xpc* >&- ||echo No' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' '-L /S*/L*/{C*/Sec*A,Ex}* {/,}L*/{A*d,Ca*/*/Ex,Co{mpon,reM},Ex,In{p,ter},iTu*/*P,Keyb,Mail/B,Pr*P,Qu*T,Scripti,Sec,Servi,Spo,Widg}* -path \\*s/Resources -prune -o -type f -name Info.plist' '/usr/lib -type f -name *.dylib' `awk "${s[31]}"<<<${p[23]}` "/e*/{auto,{cron,fs}tab,hosts,{[lp],sy}*.conf,pam.d/*,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t {/S*/,/,}L*/Lau*/*t .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers\ "${p[N5]}" -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --only-files --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' '+c0 -i4TCP:0-1023' com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' '-app Safari WebKitDNSPrefetchingEnabled' "+c0 -l|awk '{print(\$1,\$3)}'|sort|uniq -c|sort -n|tail -1|awk '{print(\$2,\$3,\$1)}'" );N1=${#c2[@]};for j in {0..9};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents XPC\ cache Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching SATA Descriptors );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};';done;A7(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0() { [[ "$v" ]]&&sed -E "$s"<<<"$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v"|sed -E "$s";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "${s[63]}"<<<"$v"`&&C1 1 $1;};for i in 1 2;do for j in 0 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;D20 0 $((N1+1)) 2;D10 0 $N1 1;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;D13 0 $((N1+9)) 59 50;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 14 12 14;D22 6 36 13 15;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D22 35 49 61 51;D22 11 17 17 20;for i in 0 1;do D22 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A2 19 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;D13 24 24 32 31;D13 25 37 32 33;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D13 21 0 32 19;D13 10 42 32 40;D22 29 35 46 39;};D23 14 1 62 42;D12 34 43 53 44;D12 22 20 32 25;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 26 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D23 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 20 42 32 41;D13 37 2 48 43;D13 4 5 32 1;D13 4 3 60 5;D12 26 48 49 49;B3 4 22 57;A1 26 46 56;B7 22;B3 0 0 58;C3 47;D22 4 4 50 0;D23 22 9 37 7;A7;C2 2;} 2>/dev/null|pbcopy;exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
8. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
exec bash
and press return. Then paste the script again.
10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
[Process completed]
to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report what happened. No harm will be done.
12. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
14. This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

'Mail' won't get e-mail after the latest Security Update...

Hey all...
Title says it all. I did the Security Update a few days ago. After the restart, I lost all e-mail from 12/19 on, and have not been able to get new mail since then. The mac in doubt is a G5 iMac 20" running Tiger 10.4.11... No other updates have been done, and all of the other applications seem to work well. I know this is an 'update' issue, as I'm able to get new mail on my iPhone, Powerbook and work Dell.
On a side note, I called Apple on this, and pretty much said the 'update' wasn't an issue.. really, cause it started happening right after the update..
Any insight to fix this would be awesome...
Thanks,
Craig

I did remove 'Mail' from the Library/Cache folder and then 'Envelope Index' from the Library/Mail folder.. rebooted after eraser... and nothing new, except for a prompt to re-install 'Mail'.. which I did...
There's a problem there. Unless you deleted the actual Mail application, there would be no reason for any message to reinstall Mail triggered, since it's still there.
At this point, you'll need to do an Archive & Install, with the Preserve Users and Network Settings option. This will remove the current system and replace it with a new one; all programs and data will be left intact. To do this:
1. Quit all running applications and use Disk Utility to Repair Permissions.
2. Insert your Mac OS X install/restore disc and boot your Mac from it (hold down the 'C' key until you see the statup screen).
3. Select your language and proceed with an install as you normally would, but choose Archive & Install, with Preserve Users and Network Settings; run the installer.
4. After your Mac restarts, eject the disk, then apply the 10.4.11 Combo Update (quit Software Update without updating anything).
5. Run Software update to bring your system current, and delete the Previous Systems folder.
6. Repair Permissions again, then restart your Mac and test for this problem.
Mulder

Mac Mail won't fetch new mail NOT GMAIL

I'm having a frustrating issue with mac mail? I've been using mac mail for year with my work account with NO issues.
For some reason all of the sudden when I hit the "Get Mail" button or when it automatically checks for mail it is not pulling in my new messages.
IF I use the "synchronize "account" or if I close and re-open mac mail, or if I take account offline then back online it WILL pull in my new messages.
I think this is the same issue they were having with gmail? This seems to have stated when the new mac mail update came through on Friday. It seems like it fixed gmail but messed up something else?
Is anybody else seeing this issue? Is there anything I can do to fix it or will there be yet another fix? I'm trying ot rebuild my e-mail account now.
Jason

i'm having this same issue. mail 'dings' indicating there is new mail, but it does not appear. i can find it at the .mac site however... it will arrive in my mail inbox some hours later...

AOL Mail will not get new mail???

Hello Everyone,
I am setting up an AOL account on my mothers new Imac. I am trying to get AOL mail into Apple mail.
Unfortunately, I cannot get it to get any new messages. I also get the following alert in apple mail:
The following alerts are from the IMAP server for “<screenename>”:
Can't read attachment for message 21795
(sometimes the number of the attachment will change...)
I used the AOL service assistant to set up the AOL mail account. I have deleted and re-added the account. I am at a loss. I found this question asked in the archives several times, but the answers all said to use the service assistant, which I have done, and it doesnt solve the problem. Any help would be much appreciated. Thanks.

I am experiencing the exact issue with my AOL account. The error randomly states "it can not open attachment on message XXX". I'm using Safari with AOL mail on a MacBook Pro with MacOSX 10.6.7. Did you ever get a response or solution to your problem? Appreciate any insight. Thanks!

Apple Mail won't retrieve new mail from Yahoo IMAP

I've been using Apple Mail with my Yahoo/Rogers account via IMAP for months with no problems.
Starting a few weeks ago, new mail in the Yahoo Inbox does not get delivered to Apple Mail.
I know there's lots of new mail - I logged into mail.yahoo.com with Safari, and see lots of unread messages in the inbox.
It's not a password problem. The Connection Doctor shows 'green': access to both the IMAP and SMTP servers is successful.
I have many other IMAP folders configured, and they all sync fine between Yahoo and the Mac.
Apple Mail is configured to use imap.mail.yahoo.com, port 993 with SSL.
I've tried:
- rebooting the iMac.
- quitting/restarting Apple Mail
- taking account offline, then back on-line.
- Ctrl-clicking on the Inbox and forcing it to Synchronize "Yahoo Mail".
- calling Apple. I spent an hour on the phone with a pleasant tech there. He concluded it's a Yahoo problem.
I found one thing that fixed it temporarily: last week I deleted my e-mail account from Apple Mail. Of course, this deleted all my mailboxes in Apple Mail. Years of messages vanished. Then I quit Mail, restarted it, and configured it anew with my Yahoo account credentials. Mail then proceeded to log on to the Yahoo server and sync everything over IMAP. It took quite a while (over an hour), but eventually everything in my Inbox, Sent folder, and a couple dozen folders ('mailboxes') of saved messages reappeared. Including all the unread mail that had been waiting on the Yahoo mail server.
That was a week ago, and my Apple Mail inbox had receiving new e-mail with no problems until two days ago. Once again, new incoming messages are not getting synced. This 'fix' (delete all messages and resync from scratch) is not a practical solution.
Any ideas?
(iMac has 10.8.5. Mail is 6.6)

@riiich,
As I last reported, I temporarily 'fixed' it by deleting the account from Apple Mail and creating it again. Thanks to IMAP, Mail then synced all the mail folders (took a couple of hours - I have a lot of mail folders), and then it was working again. For a few days. Then the problem returned - new mail arriving in my Yahoo Inbox would not sync to the Inbox in Apple Mail.
I spent hours trying to resolve it. Changed password. Rebuilt Mail's index. Ran Disk Utility on my hard drive. Etc. Etc. I have a lot of server-side folders (>30), and thought that maybe Apple+Yahoo were screwing up due the large number of folders (a.k.a. mailboxes) to sync. So I migrated a lot of the folders off the server (setting up new mailboxes On The Mac) in which to file my messages. That didn't help. Meanwhile, I started using Yahoo's webmail interface so I could get my new mail. Then one morning (perhaps a week later), the inbox spontaneously started syncing again. I had done nothing the day before - it just started working overnight.
Based on this experience, I concluded that the F***-up is entirely on the Yahoo side and has nothing to do with my Mac nor Apple's software. My ultimate fix has been to abandon Yahoo Mail. Prior to Christmas, I moved my mail account to another service provider who provides IMAP. Then configured my Yahoo account to forward all incoming mail to the new server (which has a new e-mail address). Since doing so, I've had zero problems. All messages sent to my old Yahoo address get immediately forwarded to the new mail server, which has been syncing to Apple Mail with no problems at all.

Mail Won't Download New Mail!

I got a new powerbook in December and everything worked wonderfully. I set up my mail account and it work just as it should. However, when I left home (florida) and went back to college (virginia) and tried to open up mail, it was no longer downloading new mail! It gave an error message and it related it to the network connection or something...so after longtime frustration I just deleted the account thinking that if I did, I could just make the same account again and all would be well.
NOT THE CASE!
So, I've looked at countless tutorials thinking that I may have entered the wrong information in the different fields and followed step by step all the information in each field. Nothing seems to work. It will let me add my account as IMAP gmail and all the rest but not as POP but I dont really think this is the problem because either way no mail is bringing brought to my inbox. what can I do? I think that it may have to do with my university's firewall that may be blocking it someway. Is there anyway to by pass this to get some mail!!!
PLEASE HELP

Try removing the account from Mail and rentering it as a new account.

My aol mail no longer gets new mail on my iPad.Why? Fix?

After years of no,problem,as of yesterday my aol new mail no,longer,shows,up on my iPad . Why? And how do I fix the problem?

iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
Using a POP account with multiple devices
http://support.apple.com/kb/ht3228
iOS: Adding an email account
http://support.apple.com/kb/HT4810
iOS: Setting up an Outlook.com, Hotmail, Live, or MSN email account
http://support.apple.com/kb/ht1694
iPhone, iPad, iPod touch: Microsoft Outlook 2003, Outlook 2007, Outlook 2010 may not display contacts and calendars after sync
http://support.apple.com/kb/TS1944
Server does not allow relaying email error, fix
http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
Why Does My iPad Say “Cannot Connect to Server”?
http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
Gmail Account Will Not Connect to Gmail Server
http://support.apple.com/kb/ts3058
How to Delete Email on the iPad
http://ipad.about.com/od/iPad_Guide/ss/How-To-Delete-Email-On-The-Ipad.htm
How to Mass Delete Emails from iPhone and iPad Inbox (with video)
http://suiteminute.com/how-to-mass-delete-emails-from-iphone-and-ipad-inbox/
How to delete ALL mail messages from iPhone/iPad in one step
http://www.conferencesthatwork.com/index.php/technology/2014/01/how-to-delete-al l-mail-messages-from-iphoneipad-in-one-step/
How to add, send and open iPad email attachments
http://www.iskysoft.com/apple-ipad/ipad-email-attachments.html
How to Send Multiple email Attachments from your iPad or iPhone
http://ipadacademy.com/2014/03/how-to-send-multiple-email-attachments-from-your- ipad-or-iphone
How to Sync Contacts with Your iPad Using iTunes
http://www.dummies.com/how-to/content/how-to-sync-contacts-with-your-ipad-using- itunes.html
Importing a Contact List CSV to the iPad
http://techchannel.radioshack.com/importing-contact-list-csv-ipad-2235.html
iOS: ‘Mailbox Locked’, account is in use on another device, or prompt to re-enter POP3 password
http://support.apple.com/kb/ts2621
iCloud: Create a group and add contacts to it
http://support.apple.com/kb/PH2667
eMail Groups - You can use a third party app that many users recommend.
MailShot - https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
Group Email - https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
iPad Mail
http://www.apple.com/support/ipad/mail/
Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.
http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/
Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased. http://support.apple.com/kb/ht1430
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
How to delete an email account on your iPad
http://www.shoppepro.com/support/knowledgebase/228/How-to-delete-an-email-accoun t-on-your-iPad.html
 Cheers, Tom

Mail fails to get new mail in a timely manner from IMAP servers

I Use IMAP mail servers. One is Gmail, several are under my own control. Each exhibit the same intermittent issue
First versions: Mail Version 8.2 (2070.6), current Yosemite
Symptoms:
New messages exist on the servers. I can see it using a web interface. At times the Mail client refuses to download it, not for ever, but for ages and ages. I have had a delay of up to a dozen hours. The activity window shows normal activity. When it gets stuck like this only three things will achieve download of the messages:
Elapsed time, often lengthy, always unpredictable
Usually, not always, synchronising the mailboxes
Quit and restart of Mail on the client
This all started with the upgrade from Snow Leopard to Yosemite (one jump). At this point Mail itself as a client became unresponsive, and has never improved.

Send Apple feedback. They won't answer, but at least will know there is a problem. If enough people send feedback, it may get the problem solved sooner.
Mail Feedback
Or you can use your Apple ID to register with this site and go the Apple BugReporter. Supposedly you will get an answer if you submit feedback.
Feedback via Apple Developer

Mail won't make new-mail or sent-mail sounds after sleep

I've had this issue for the last 6 months, probably ever since 10.7.3 update in May.
Mail stops making the usual noises after going to sleep one or two times. The weird thing is that it will store all the unplayed noises in a buffer and then suddenly decide to play a few months worth of sent-mail and incoming-mail noises at a rate of one per second for several minutes upon waking up. Apple was no help.
Restarting seems to solve the problem until the next sleep cycle when it starts up again. I did a full restore twice and it made no difference
Apple's mail specialist hadn't ever heard of this issue before when I called in September. It's not a game stopper but I worry it might be a hardware issue that I'd like to have fixed before my warrentee runs out.

I've never seen anything like this reported before. Verify/repair your disk (not just permissions), as described here:
The Repair functions of Disk Utility: what's it all about?
If the problem persists, proceed as follows:
1. Open /Applications/Utilities/Console.
2. From the File menu, choose either Open Console Log, or Open System Log, or both, so that the Console application displays the contents of both system.log and console.log.
3. Try to reproduce the problem, and look at the bottom of the Console windows for messages that could have been written there as a result. Do you see anything that could provide a clue as to what's going on?
Now, try this:
1. Go to Apple Menu > System Preferences > Accounts, and create a new user account for testing purposes.
2. Either log out of your main user account or just quit Mail so that it does not interfere with the other user account.
3. Log in as the newly created user and set up Mail anew there. Does the problem happen there as well?

Apple mail never gets new mail

My apple mail will never get new mail automatically, it is set to check new messages every 5 minutes. If i open the application, it will then get my new mail but never without me opening the app. Am i doing something wrong?

Hi mahepecha.
It's a known problem. Whether it's a bug in Mail or not, I don't known. Here are two threads where this has already been discussed (they refer to each other in some of the posts):
IMAP Deleted Messages AND Unread Messages
IMAP deleted mail won't stay deleted...

Can't get new mail nor view last 2 years of mail

I am running OSX 10.6.8 with Mail 4.6 using a POP connection to pull emails from Gmail. While Mail updates Apple RSS feeds, it does not get new mail. Also I can't view any mail I have received since 2012. Since Mail 4.6 was only copyrighted until 2012 is that what is going on? I regularly update software so I presumed my mail software was being kept up to date. Also I have 12K piece of mail , could that be an issue? Could I be receiving the mail and its hidden? Please advise. Thanks

Although no one responded I am posting because this is a cautionary tale. The key problem was that I was synching my mail account to Gmail through POP whereas gmail switched to IMAP two years ago. Because I was unaware of this switch (let's not talk about that) three things were happening. My mail could not get new mail as it was looking for a non-existent i.e. retired connection protocol. So 1) couldn't read new mail, 2) could delete or clean up mail and 3) which was by far the worst part was that the synching I had set up between address book and gmail contacts was going crazy metastisizing contacts and that was putting a strain on my CPU where often 90 % of the CPU use was going to trying something it could not due. Which meant my computer was running very very slowly to the point where I was ready to junk it.

I have a gmail account set up on my macbook pro. One mail I sent with photos continues to repeatedly downloaded in Recovery. At the same time my Gmail won't download new emails into Inbox when I press Get New Mail. Help

I have a gmail account set up on my mac. A few days ago I sent an email with photos in it and this email now is continuosly being recovered. In the meantime my inbox has stopped downloading new messages, even when i press Get New Mail. How can I stop the repeated recovery of the email and how can I get my inbox to download again?

OK, I persevered and used the Rebuild mailbox option on Mail, actually had to do it twice, but now when I boot up and Mail opens all the previously received iCloud messages I've read on iPhone/iPad are pushed through.
Back to normal...

Mail Won't get mails, but does send mails.

Hello,
I just purchased a MacBook Pro. I added my Gmail account to Mail. However unlike on my iMac and iPhone, on the MacBook Pro, Sometimes Mail won't download any mail when I press get mail, even if there is new mail on the server, meanwhile it is downloaded on the iMac and iPhone. Can someone help me please,
Thanks
Madhur
btw - it is set up as POP on the MacBook Pro.
Message was edited by: Madsquad

HI,
Try repairing disk permissions.
Quit any open applications/programs. Launch Disk Utility. (Applications/Utilities) Select MacintoshHD in the panel on the left, select the FirstAid tab. Click: Repair Disk Permissions. When it's finished from the Menu Bar, Quit Disk Utility and restart your Mac. If you see a long list of "messages" in the permissions window, it's ok. That can be ignored. As long as you see, "Permissions Repair Complete" when it's finished... you're done. Quit Disk Utility and restart your Mac.
If that doesn't help, with the Mail application open, from the Menu Bar, click Mailbox/Rebuild.
And... If you can’t receive messages
Carolyn

Mail Won't get new mail

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