Mail won't import all messages after Apple ID reset

Hello,
Might not be in the right forum but I thought I would start here first. I had to sign out of my Apple ID on my iMac and it would not let me sign out unless I agreed to delete Mail from my Mac, which I did, since I figured once I signed back in, the messages would return. When I signed back in, only a few messages came back into Mail. The others are still on iCloud, but I can't figure out had to get Mail to "import" the rest of the emails. Is there a setting I am missing? Thoughts?
Thanks!

Try re-indexing the mailboxes. This can take awhile if you have a lot of mail.
Reindex messages Mavericks/Yosemite

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Mail Won't Import All Emails

I just upgraded from an iMac G4 running 10.3.9 to a SR MacBook Pro with 10.4.9. I used the Migration Assistant to move my mail, but not all of the messages transferred. I also tried copying ~/Library/Mail manually but got the same results. When Mail imports the messages, the progress bar has the correct number (### of 2167), but it stops midway and I end up getting only 532 messages. Any suggestions?

The conversion from Mail 1.x to Mail 2.x is broken. Here’s an example of the most common variant of this problem and how to proceed in those cases:
Just upgraded, Most of my old Inbox is gone!
Your problem, however, is different in that you don’t even get an incomplete conversion. If Mail stalls during the conversion process, you may try to identify the mailboxes that Mail is choking on, quit Mail, move those mailboxes out of ~/Library/Mail/ (e.g. to the Destkop), and trash any Envelope Index-named files you may see in ~/Library/Mail/, so that Mail re-creates the index and tries to import the remaining mailboxes again, then manually import the problematic mailboxes as Other.
Alternatively, you may want to set up Mail from scratch and manually import your mail back afterwards. This would allow you to use Mail normally while solving the problem of importing the old mail as you see fit:
1. Quit Mail if it’s running.
2. In the Finder, go to ~/Library/. Move (not copy) the entire Mail folder out of there, to the Desktop.
3. In the Finder, go to ~/Library/Preferences/. Locate com.apple.mail.plist and move it to the Desktop.
4. Open Mail and set it up again from scratch. If given the option to import existing mailboxes or something like that, don’t. Just enter the account information and check that everything works fine.
5. You’ll have to re-configure all your settings in Mail > Preferences. For spam-related security reasons, the first thing you should do is go to Preferences > Viewing and disable Display remote images in HTML messages if it’s enabled.
6. Do File > Import Mailboxes and follow the instructions to import your mail from the old Mail folder that’s now on the Desktop. Import the Mailboxes folder first, then each of the POP-username@mailserver account folders, if any.
There are two ways to import Mail 1.x mailboxes into Mail 2.x. The obvious one is importing them as Mail for Mac OS X. But Mail 1.x stored mail in standard mbox format plus some additional support files, and this allows Mail 1.x mailboxes to also be imported as Other, i.e. as generic mailboxes in standard mbox format.
Importing as Mail for Mac OS X produces the best results when it works, because it takes into consideration all the files in the mailboxes, not just the mbox files where the messages are stored, and hence, allows information such as status flags to be preserved. Importing as Other, on the other hand, may work in cases where importing as Mail for Mac OS X doesn’t, because it looks at the mbox files only, ignoring the support files which is what Mail 2.x usually chokes on, but precisely because of that, information such as status flags is lost and previously deleted messages may reappear.
Hence, you may try importing as much as you can as Mail for Mac OS X, then import the problematic mailboxes as Other.
Note that what Mail asks for when importing depends on the format chosen. Mail always asks for the folder that contains the “things” to be imported. If Mail for Mac OS X is chosen as the data format, the “things” to be imported are the *.mbox folders, so you must choose the folder that contains them, not the *.mbox folders themselves. On the other hand, if Other is chosen as the data format, the “things” to be imported are the mbox files, so you must choose the *.mbox folders that contain them in that case.
Note also that some of the mailboxes now on the Desktop may have already been partially converted to the new *.emlx format during the previous (failed) attempt to convert them in place. If you tell Mail 2.x to import as Mail for Mac OS X a mailbox that already has a Messages folder, Mail will simply ignore the Mail 1.x files present there. If the mailbox was successfully converted to the new format, that’s fine, but if the conversion was incomplete, that’s not what you want.
As a result of doing all the above, some messages may be duplicated. Andreas Amann’s Mail Scripts has a Remove Duplicates script that you may find useful.
If all is well and you don’t miss anything, the files on the Desktop can be deleted, although you may want to keep them for a while, just in case.
Note: For those not familiarized with the ~/ notation, it refers to the user’s home folder. You can easily locate any of the folders referred to in this post by copying the folder path here, doing Go > Go to Folder in the Finder, and pasting the folder path there.

Why is Mail unable to import existing messages after upgrade to Tiger?

After upgarading to Tiger, I opened Mail and was informed that all existing mail messages needed to be imported in the new version. Everything started out fine until 'sent' messages were being imported. The time for the import went from a few minutes to 14+ hours and the count remained stuck at 1,634. I cancelled the import and tried it again but each time the sticking point is at 1,634 messages

The conversion from Mail 1.x to Mail 2.x is broken. Here’s an example of the most common variant of this problem and how to proceed in those cases:
Just upgraded, Most of my old Inbox is gone!
Your problem, however, is different in that you don’t even get past an incomplete conversion. If Mail stalls during the conversion process, you may try to identify the mailboxes that Mail is choking on, quit Mail, move those mailboxes out of ~/Library/Mail/ (e.g. to the Destkop), and trash any Envelope Index-named files you may see in ~/Library/Mail/, so that Mail re-creates the index and tries to import the remaining mailboxes again, then manually import the problematic mailboxes as Other.
<hr>
Alternatively, you may want to set up Mail from scratch and manually import your mail back afterwards. This would allow you to use Mail normally while solving the problem of importing the old mail as you see fit:
1. Quit Mail if it’s running.
2. In the Finder, go to ~/Library/. Move (not copy) the entire Mail folder out of there, to the Desktop.
3. In the Finder, go to ~/Library/Preferences/. Locate com.apple.mail.plist and move it to the Desktop.
4. Open Mail and set it up again from scratch. If given the option to import existing mailboxes or something like that, don’t. Just enter the account information and check that everything works fine.
5. You’ll have to re-configure all your settings in Mail > Preferences. For spam-related security reasons, the first thing you should do is go to Preferences > Viewing and disable Display remote images in HTML messages if it’s enabled.
6. Do File > Import Mailboxes and follow the instructions to import your mail from the old Mail folder that’s now on the Desktop. Import the Mailboxes folder first, then each of the POP-username@mailserver account folders, if any.
There are two ways to import Mail 1.x mailboxes into Mail 2.x. The obvious one is importing them as Mail for Mac OS X. But Mail 1.x stored mail in standard mbox format plus some additional support files, and this allows Mail 1.x mailboxes to also be imported as Other, i.e. as generic mailboxes in standard mbox format.
Importing as Mail for Mac OS X produces the best results when it works, because it takes into consideration all the files in the mailboxes, not just the mbox files where the messages are stored, and hence, allows information such as status flags to be preserved. Importing as Other, on the other hand, may work in cases where importing as Mail for Mac OS X doesn’t, because it looks at the mbox files only, ignoring the support files which is what Mail 2.x usually chokes on, but precisely because of that, information such as status flags is lost and previously deleted messages may reappear.
Hence, you may try importing as much as you can as Mail for Mac OS X, then import the problematic mailboxes as Other.
Note that what Mail asks for when importing depends on the format chosen. Mail always asks for the folder that contains the “things” to be imported. If Mail for Mac OS X is chosen as the data format, the “things” to be imported are the *.mbox folders, so you must choose the folder that contains them, not the *.mbox folders themselves. On the other hand, if Other is chosen as the data format, the “things” to be imported are the mbox files, so you must choose the *.mbox folders that contain them in that case.
Note also that some of the mailboxes now on the Desktop may have already been partially converted to the new *.emlx format during the previous (failed) attempt to convert them in place. If you tell Mail 2.x to import as Mail for Mac OS X a mailbox that already has a Messages folder, Mail will simply ignore the Mail 1.x files present there. If the mailbox was successfully converted to the new format, that’s fine, but if the conversion was incomplete, that’s not what you want.
As a result of doing all the above, some messages may be duplicated. Andreas Amann’s Mail Scripts has a Remove Duplicates script that you may find useful.
If all is well and you don’t miss anything, the files on the Desktop can be deleted, although you may want to keep them for a while, just in case.
Note: For those not familiarized with the ~/ notation, it refers to the user’s home folder. You can easily locate any of the folders referred to in this post by copying the folder path here, doing Go > Go to Folder in the Finder, and pasting the folder path there.

Mail won't import all Entourage mail-- any ideas?

Hello all,
I started to import my mail from Entourage. Everything went in pretty much fine, except for the SENT folder. It would import, and then when I looked, it was all Sent mail but only up to Oct 18,2008. I then deleted that "Import/Sent" mailbox in Mail.app, then tried to Import again, just checking the "Sent Mail" box when it asks you "which items do you want to import from Entourage", etc...
But still, it would import a huge sent-mail folder, but lacking emails from Oct 18-Dec 10 2008.
Any thoughts on why? Any suggestions on how to just get those SPECIFIC emails from Entourage and put them directly into Mail.app? Is there any way to get those specific ICS files from Entourage and convert them into Mail?
Thanks- Samantha

cjpsullivan wrote:
Why won't iTunes 11 import CD'S
It does.

My iPod won't import all the songs on iTunes

My iPod Classic won't import all the songs in iTunes. Any ideas?

Hello Tony,
It sounds like you are trying to transfer music from your iPod to your computer.
Are the songs that are transferring over iTunes purchases? Music imported from a CD or other source that is on your iPod cannot be transferred to a computer from your iPod, but music purchased from the iTunes Store can. You can find more information at the following link:
iTunes: Transferring media from your iPhone, iPad, iPod touch, or iPod
http://support.apple.com/kb/HT1209
Thank you for posting in the Apple Support Communities.
Best,
Sheila M.

I just opened my mail on icloud and all messages disappeared from the last year! I have one email left in my inbox which is the most recent. I moved to icloud 2 weeks ago and it has been working fine until now. How can I retrieve old messages? Thank you.

i just opened my mail on icloud and all messages disappeared from the last year! I have one email left in my inbox which is the most recent. I moved to icloud 2 weeks ago and it has been working fine until now. How can I retrieve old messages? Thank you.

I guess you could try but I don't believe Apple can help with activation lock issues. They may, however, be able to determine if the Apple ID belongs to one of you and reset the password for you if you can prove your identity.
You might want to try calling Apple by going to https://expresslane.apple.com; click 'More Products and Services, then 'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Lost or forgotten Apple ID password'. Perhaps they can help determine if it's your ID and reset the password for you (and they probably have more expertise in doing this than the Apple store).

Mail upgrade and import assistant failing after Yosemite install

I upgraded my friend's macbook pro 13-inche Mid 2010 to Yosemite, everything except iMail seems to be working fine.
When I go to launch iMail it tells me that it is "updating your mail database", it proceeds to go into another screen where it is "Migrating data" then the next screen shows "The upgarde failed. An error occurred during the upgrade. Click Continue to launch the Mail Import Assistan, which will help you create a new library and import your existing messages".
I click continue and get an error pop up that says "Your Mail index has been damaged. To repair it, quite Mail. Mail will repair the index the next time you open Mail. Your mailboxes and messages will be preserved" and hte only option is to Quit. I launch it again and get a new window with the header Message Import and the info says "Mail needs to import your messages. This might take a few minutes. You won't be able to use Mail until the import is finished. Click Continue to import your messages now, or click Cancel to import later". I click Continue and it goes through the importing process of bringing over 8467 messages and folders from Hotmail and another iCloud account which takes about a minute then goes to the next screen which goes through Upgrading then optimizing then migrating the data and back to the upgrade failed message the same as above.
I have tried restarting the computer and attempting to open Mail 3 times with no luck. There does not seem to be any way to open Mail without going through the rebuild which always fails. I'm happy to set up Mail again but can't get around Mail auto-transfer process. I've checked for updates to Yosemite and there aren't any. Any suggestions on how to get around this and get Mail set up?

I have the same problem
I try dofferent ways to solve it but nothing works

My comcast mail won't transfer over to my apple mail

my comcast mail won't transfer over to my apple mail

Hello Jud,
Is Comcast POP or IMAP account?
Where eactly are you having the problem with it? Setup in Mail?
http://home.comcast.net/~bethkatz/MacMailSetup.html

IPOD WON'T TURN ON EVEN AFTER TRYING TO RESET IT

PLS. HELP! MY IPOD WITH VIDEO WON'T TURN ON EVEN AFTER TRYING TO RESET IT. THE BATTERY IS FULL. IT WILL JUST TURN ON AFTER 24HRS. WHEN THE BATTERY IS DRAINED EVEN WITHOUT USING IT BECAUSE IT IS IN FROZEN STATE. FOR INSTANCE AFTER DISCONNECTING FROM THE COMPUTER SAFELY AFTER CHARGING IT I KEPT IT OPEN BUT WHEN IT TURNED OFF AUTOMATICALLY IT WILL NOT TURN ON.

Ok well, if you do not have the Ipod starter disk, you can’t do very much to save it anymore. It is completely gone.
At this point I would recommend you calling Apple and setting up a repair. I would suggest you buy their warrantee plan, ($50 and good from 2 years) and it starts as soon as you buy the plan, NOT when you got your Ipod. The reason I would suggest that is, because if they deny your problem (like they did to me 5 time before finally replacing mine) it will save you a LOT of money. There may also be further issues as well with your Ipod.
Apples SoS number is:
1-800-767-2775
Open 6am-6pm EST.
They might even have a few ideas on how to fix it as well!
As for “Viruses” I would highly doubt it. Viruses are programs designed to destroy certain parts of computer. Such as, a virus that destroys windows computer, does not do anything to Mac computer. It does not have the same components. The same thing goes for Ipod, PSP, etc. Files my contain viruses in them, but it would not effect the product in most cases. Only if you transfer the file on it to another computer, could it do anything.
Your problem is, most likely your ipod just broke. Or should I say, just stopped working. Ipod’s are notorious at doing such things. Apple will take care of it. BUT GET THE EXTENDED WARRANTY! That is the only way to make sure they fix it. It is cheaper than buying a $350-$400 new 60 gig Video.
Good luck my friend, God Life

Mail won't import messages to inbox after envelope file moved to desktop

I had some kind of problem with a HD backup that cause my mac pro quad to lapse into beach ball mode. I had to restart and found my mail app had problems. All messages in other mailboxes are ok, sent items are ok, but inbox has lost messages. The messages are viewable from pop mailbox folder (in library). I moved envelope file to desktop and tried importing messages, but received a sql error notification and only very old message appeared. I backed up my mail folder before this procedure, and I have a copy of the same account on my laptop. So I have the messages, but can't seem to get them back into the mail program on the mac pro (running latest version of 10.4 osx).thx ra

after running the command the mac supplied me with this wonderful response. Hope it means something to you..thx ra
Failed to decode utf-8 data, treating as binary
2008-08-07 08:43:49.455 mdimport[10141] error deserializing message property list: XML parser error:
Encountered unknown tag /key on line 1
Old-style plist parser error:
Malformed data byte group at line 1; invalid hex
2008-08-07 08:43:49.462 mdimport[10141] error deserializing message property list: XML parser error:
Unexpected character A at line 1
Old-style plist parser error:
Unexpected ';' or '=' after key at line 1
2008-08-07 08:44:07.159 mdimport[10141] * Failed to decode data, treating as binary
2008-08-07 08:44:44.389 mdimport[10141] error deserializing message property list: XML parser error:
Encountered unexpected EOF
Old-style plist parser error:
Malformed data byte group at line 1; invalid hex

TS2537 Apple Mail won't retrieve new messages

Hi,
I have a user in my company who is using an iMac 27" 3.4GHz OSx 10.6.8 and Apple Mail 4.5 with GoDaddy IMAP settings. Recently all mails after 25/12/2011 are missing in his Apple Mail but it is available on GoDaddy's web mail. I've tried moving [email protected]+Mac-xxxxx from findings in other forums but to no avail. This has also affected the email that is retrieved in the iPad as well.
Can someone help me out with this please?
Thank you very much.

@riiich,
As I last reported, I temporarily 'fixed' it by deleting the account from Apple Mail and creating it again. Thanks to IMAP, Mail then synced all the mail folders (took a couple of hours - I have a lot of mail folders), and then it was working again. For a few days. Then the problem returned - new mail arriving in my Yahoo Inbox would not sync to the Inbox in Apple Mail.
I spent hours trying to resolve it. Changed password. Rebuilt Mail's index. Ran Disk Utility on my hard drive. Etc. Etc. I have a lot of server-side folders (>30), and thought that maybe Apple+Yahoo were screwing up due the large number of folders (a.k.a. mailboxes) to sync. So I migrated a lot of the folders off the server (setting up new mailboxes On The Mac) in which to file my messages. That didn't help. Meanwhile, I started using Yahoo's webmail interface so I could get my new mail. Then one morning (perhaps a week later), the inbox spontaneously started syncing again. I had done nothing the day before - it just started working overnight.
Based on this experience, I concluded that the F***-up is entirely on the Yahoo side and has nothing to do with my Mac nor Apple's software. My ultimate fix has been to abandon Yahoo Mail. Prior to Christmas, I moved my mail account to another service provider who provides IMAP. Then configured my Yahoo account to forward all incoming mail to the new server (which has a new e-mail address). Since doing so, I've had zero problems. All messages sent to my old Yahoo address get immediately forwarded to the new mail server, which has been syncing to Apple Mail with no problems at all.

Apple Mail won't send outgoing messages

I recently had my computer sent in for repairs and when i got it back I had to set-up mail again. Before I sent it out mail was working perfectly but now after setting it up the exact same way it won't sent any outgoing messages. When I send them they go straight to the outbox. I am using Tiger 10.4.10

Sorry, but you are posting in the Mail for Leopard discussion. You'll probably get better help in the Mail for Tiger discussion.

Apple mail won't stop deleting messages from Gmail server

Hello everyone:
For a long time I had my mail set up to delete messages from the gmail server, but recently I changed my mind. I tried changing the settings to remove copy after a month and nothing happened, i.e. immediately deleted messages from server. Now I've tried changing it to never remove a copy and it is still doing it. What am I missing?

I should say: it does leave a copy in "all mail" but deletes it from the inbox section so they are unavailable on my iPhone as soon as my laptop grabs it....

Urgent! Help! Mail wants to import all my messages!

For some reason, Mail just quit. WHen I restart, it says it needs to "import all your messages. This may take a few minutes." My mail is an IMAP account synced with Gmail and it contains over a hundred thousand messages. This happened once before and if I remember rightly it took not minutes but A DAY AND A HALF to import my messages.
Can they really all have been deleted? WHy would it suddenly need to import messages that I never deleted? I do all my business through Mail, I can't have this happening. Surely there's a way to find that the messages are still there?
Does anyone know how to fix this?

It's caused by a corrupt index file that has to be rebuilt. If this is happening repeatedly, you may have some corrupt messages, or you may have installed a third-party system modification that interferes with Mail.
Back up all data.
1. Triple-click the line below on this page to select it:
~/Library/Mail/Bundles
Right-click or control-click the highlighted line and select
Services ▹ Open
from the contextual menu. A folder may open, or you may get an error message that the item can't be found. Either result is normal. If the folder does open and has contents, move the contents to the Desktop. Relaunch Mail and test. If there's no change, put the contents of the folder back and quit Mail again.
2. Repeat with this line:
/Library/Mail/Bundles
This time you may be prompted for your login password when you remove the items. Make sure they're removed from the folder and not just copied to the Desktop. If necessary, copy them first and then move the originals to the Trash.

Mail won't stop downloading messages... and won't quit either...

It just started a few days ago. It has been working just fine, even after I upgraded to Tiger (which was several months ago, finally). Over the last few days, when I launch Mail.app, it downloads all the same messages that have been on the server since Friday and won't ever complete the download. It just spins and spins. SO, the messages are never officially retrieved and removed from my POP server (which is a setting I have turned on). If I force quit the app. Or even quit the process (which doesn't usually have any effect), I then relaunch Mail.app and it re-downloads all the messages. Now I have about 5 copies of all these messages. And I can't seem to just quit the app.
I read a post that involved trashing the inbox and reimporting it back in. I'm not sure if that is the approach here. OR, if I can infact, just delete a particular cache file or temp file, or something that might get the Mail.app un-stuck.
Any thoughts? Let me know if you need any more specifics.
Thanks!

Mail 1.x used MessageUidsAlreadyDownloaded to keep track of which messages had already been downloaded from the server. Mail 2.x uses MessageUidsAlreadyDownloaded2 for the same purpose. It could be that there is something wrong with that file, or with your Inbox, but it could also be that Mail is choking on some troublesome message on the server. Let's try this first:
1. Quit Mail.
2. In the Finder, go to ~/Library/Mail/POP-username@mailserver/.
3. Move the MessageUidsAlreadyDownloaded files to the Trash.
4. Move INBOX.mbox to the Desktop (don't trash it), to be imported later.
As a result or removing the MessageUidsAlreadyDownloaded files, Mail will try to download everythng still on the server as if new. You can use the Account Info window first to remove from the server any messages you don't want to be downloaded again. In order to do that, choose Get Info (⌘I) from the Action menu (gear icon) located below the mailboxes list in the main Mail window -- type "Account Info" in the search field of Mail Help for more information on this feature.

Mail won't import all messages after Apple ID reset

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